James A Wheat & Sons Inc

The plumber checked each location in our house and provided a thorough explanation. He even pointed out details about our fixtures that the previous owner didn't mention and that we never would have figured out on our own. We did not have the water heater flush done on the plumber's recommendation because of the age of the valve. The only downside was that he was very late, causing me to miss work. Nonetheless, I would use this company again.

They came out within the week of me purchasing it. They scheduled us, they came and did the work and they were very nice.

Very good job, just didn't do the flush as advertised and explained why he would not want to do it as it would have caused a major issue. Other work was done to compensate for this work plus the $50 credit.

The needed repairs were discussed and the options for how the repairs could be done to resolve the problem. The costs of the options were also discussed and explained. I felt very confident in making the decision on how to fix the problems and am very pleased with the way the work was done.

Excellent. We feel good about using the fireplace in our new home now. My only complaint is that we had to strong arm them into a date that wasn't far in the future. We bought an Angie's List deal and then they weren't going to be able to see us for another two months, which would have been as the winter was winding down. In their defense, I've learned from other businesses that Angie's List is not always good with timing the special deals.

Very well. We are pleased. They were were professional.

We used them for Plumbing diagnosis. They were great and on time. Very knowledgeable and efficient. We didn't need to use this coupon for HVAC.

The provider tried to charge more for the service. We had used an Angie's Deal, but he did not know about that. Also - was trying to sell a service plan and additional work. Luckily there were 2 people who came and one of them knew about the Angie's Deal.

It went great, the young man showed up on time and went right to work, he explained everything to me and rearranged the gas logs for the best flame display. I am extremely happy our fireplace looks like new!

It went smoothly. Mr. Jorge arrived on time and immediately began to work. He turned the water off at the main valve and drained water from the pipes. A section of the a galvanized pipe in the basement was leaking. It was cut out and replaced with copper. The work was completed in less than a hour. Afterwards, Mr. Jorje turned the water on and made sure the water smoothly flowed through all the pipes throughout the house, i.e. sinks, toilets and showers. Throughout the repair Mr. Jorge answered any plumbing questions that I had.

I initially purchased a $79 annual A/C tune up and inspection Big Deal. When the tech arrived and found some issues, including the need for refrigerant and a new filter, the prices he quoted without a service contract were INSANE. Because the non-contract prices were so inflated, it actually saved me money to get the service contract, if you factor in that they were crediting my Big Deal toward that purchase and I would have a boiler inspection in the fall. But I must say that the quoted prices were astronomical and completely out of line with industry standards. The work was completed just fine, although I opted not to do some extra things that the tech suggested because they were clearly not necessary especially given the age of my compressor (the two things I declined were to add dye to the refrigerant to locate the leak and replace a bad relay switch which, oddly, died while the tech was present). Anyway, a month after my inspection my compressor fan motor died and we had no A/C. As I look back at the report that the tech generated during my inspection, although he never mentioned it to me the dying motor was somewhat predictable in that it was drawing more AMPS than it was rated for. So I called when it died --first thing in the morning -- and was told that a same day appointment would be at an overtime rate and that the next available regular appointment, not at an overtime rate, would be the end of the next day. So much for giving priority to service contract holders. In light of the fact that it was predicated to be 90 degrees, I ended up calling two other HVAC companies on Angie's List. Both were available to come same day. I chose one and they were here and had it fixed before the end of the same day. The bottom line: I would avoid using James Wheat. The prices for non-contract holders are insane and they lure you in to buying a contract by upping their prices and claiming that you will receive priority service as a contract holder. In the end, don't live up to their promise in the contract, so its a waste of money. Just use another company and you will get fast service and more reasonable prices, even without wasting your money on a contract.

I initially called on a Thursday saying the utility sink was clogged. I was told there was no available appointment until the following Tuesday afternoon. I made an appointment. That night, however, we realized that the utility sink was filling up with both water from the washing machine and food from the kitchen. We hadn't realized that the kitchen sink was also draining to the same place. This was much more serious because now we could use neither our washer nor our kitchen sink. I called back Friday morning to ask if they might have a cancellation for Friday. I left a voicemail and within two minutes they called back saying they in fact did have a cancellation and someone would arrive within the hour. We were thrilled! The two repairmen (Sandy and Tom) were cheerful, professional, careful, and not a hard sell. They promptly fixed the clogged drain and were cheerful about taking a look at the kitchen faucet (which they had not known about until they arrived). They tried to fix the leak in the faucet with several approaches (to avoid having to get a new faucet), but as it turned out none of them worked. They had a faucet on the truck which was fine (although they were not pushy about selling it to me) and they installed it. It was a fair price for the faucet and installation. They were careful and unrushed even though the service call was probably twice as long as they were expecting (about two hours). These guys were wonderful to work with and we would call them again!

They are absolutely wonderful to work with. Michael Carey, the technician that came out to do the estimate for me was extermely knowledgable about Air Conditioning. He never tried to talk me into the fanciest, most expensive model, but instead convinced me that a smaller, efficient model would be more than adequate if the duct work was correctly installed. I would definitely recommend them to anyone!

We have worked with James A. Wheat for several years. Their staff is competent and respectful.

Punctual, good price, professional. Would recommend.

Right away, the technician noticed that the condensation pump had been unplugged and that that was the problem. Since he was here already he went ahead and serviced the unit. He noticed that our unit actually has two filters and that I had always only been changing one filter. I can't even tell you how gross it was! This is something that other technicians from other companies had missed in the past.

Tim W. did a fantastic job for me today with inspecting and performing maintenance on my two gas fireplaces to get them working again. He arrived on time and was very friendly and professional. The fireplaces weren't getting any gas at first, and he spent extra time figuring out how to turn the valves back on again. He also provided thorough information and estimates of future work to be performed to refurbish the fireplaces. I would definitely use Tim W. and James A Wheat & Sons again in the future.

It went very well. The plumber was very professional.

Very professional and courteous service everything was smooth as glass and all the information and recommendations were appreciated

The inspector arrived on time and looked at the AC. He informed my wife that little was required except a change of the filter and all seemed to be ok. He specifically said that some parts were nearing their end but nothing required immediate attention. When I received the receipt it contained really confusing language, I'll copy/paste it here so you can see what I mean: "on arriver preformed ac check found blowe assmeble need clean run capacitor on blower otor is test at in rate oudoor coil need clean to . system is working" I wrote to ask what that meant because what he wrote seemed to differ from what he told my wife but I really had no idea. I was immediately offered a new visit by a different technician which I wasn't keen on because it takes time out of everyone's schedule to set these up and be present during a 1-2-hour window. Ultimately, all I requested was that someone tell me the exact details of the visit in writing so I had some form of service history. I then received a suggested bill of over $1300 with details of 3 concerns completely new to my wife and I: 1. Found indoor blower wheel dirty and needs cleaning 2. Outdoor coil was dirty and needs an acid clean 3. The run capacitor was test at minimal rating and replacement is recommended At this point I couldn't trust the company to do the right thing. If they sent an agent out again to double-check then it wouldn't be in their interest to say the first guy got it wrong because that is also their employee plus they'd be losing money. I'm still confused as to how this was completely messed up and have only received offers of a further call out. On top of all of that, when we asked the visiting technician to review another wall unit while he was there, he said it couldn't be done because we only had a coupon for one unit. So we had to schedule a different appointment entirely. Everyone's time is valuable and this was wholly inefficient and made no sense considering I informed the company of the other unit when I made the initial booking. Being told, that's not on my to-do list is beyond ridiculous.

Provider is apparently unable to book an appointment until June and I can't wait that long.

I had a maintenance agreement with them and then I canceled it because I wasn't just using them. They came out and cleaned up the gas logs. The price was high.

Annual service on boiler and central a/c unit. Provider was on time, wore foot coverings when in the home, did an excellent job

Call these guys if you crave super high prices and love a receptionist with attitude!

Went very smoothly. Techs are professional and courteous and no pressure. I signed up for their Eagle plan since I will continue to use them.