Our staff offers the years of real-world flooring experience and knowledge not often found in the large national chain stores. Because we are locally-owned, we want to help you make the right flooring and installation decisions for your home and ensure your satisfaction for years to come.
Description of Work: Carl and his team gave superior service at a reasonable price. They communicated well and in a timely fashion. They arrived on time and actually finished the jobs early. We had a pine floor refinished and LVT put down in our kitchen and they both look great.
Description of Work: Replaced carpeting throughout house and replaced with wood. Very pleased with the results. They are a family run business and a pleasure to work with. The workmen were great and good people too.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12
Valerie V.
07/2015
5.0
hardwood floor
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
joel F.
06/2015
5.0
hardwood floor
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Joseph R M.
05/2015
5.0
hardwood floor
 + -1 more
unknown
Description of Work: Sanded and finished wooden floors. Very professional, punctual and reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
alyson J.
04/2015
5.0
flooring contractor, hardwood floor
 + 0 more
unknown
Description of Work: Against popular opinion we had to remove old hard wood in two bedrooms because it was truly too worn to repair and the subfloor needed additional support as well. They removed the wood, rebuilt the sub floor and laid carpet. It looks great And more importantly the floors feel much more secure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Elsa B.
01/2015
5.0
hardwood floor
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy S.
04/2014
3.0
hardwood floor
 + -1 more
unknown
Description of Work: Hawkins put down hardwood floor (that we had pre-purchased) in our kitchen. I was very impressed with the guy who gave our estimate, but he was not available for the job. The guys who did do the job were courteous, but unfortunately a 1 day job turned into a 2 day job. Apparently their nail gun broke at around 1:00 on the first day, and instead of finding a replacement or fixing it, I was told they would be back the next day. They left the kitchen less than half finished, with loose pieces of wood just laying in the middle of the floor. (Which was quite difficult with 2 toddlers running around.) I did call to complain, and was given a $100 off, but I would have much rather paid the $100 and had the job done when they said it would be. In addition, the workmanship was not the best. They put the wood behind the refrigerator in too tightly, so it actually forced the cabinet from the wall and split the caulk line. (Easy fix, but annoying.) And, the floor boards are not all together close enough, so there is space and room for gunk to get in. IN FAIRNESS, I did not call to complain about the workmanship, so they did not have an opportunity to fix the issues. They are not major, and from a distance everything looks fine, but I would have expected more. Based solely on our experience, I would not recommend Hawkins to a friend.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$1,000
Response from Hawkins Floor Co
Hawkins floor company makes every effort to get jobs done on time and completely. As our customer put in her comment, she did not call us to talk about any installation issues, if she had we would have taken care of them quickly. I believe the reason for the $100.00 discount was for daycare for the children the following day. Every job presents its challenges, we try our best to overcome any obstacle we find on a job and complete it to the satisfaction of the customer.
Janet L.
10/2009
1.0
hardwood floor
 + -1 more
Absolutely horrible! The refinishing of our hardwood floors turned out to be very disappointing! After sanding/staining the floors a first time, they did not match the color (as promised) to the foyer floor, so they resanded the floors, and when they restained the floors, they left air bubbles and brushmarks in the finish. The owner came to our house and saw them. He knew we were disaattisfied, and argued that these were normal. Our professional decorator disagreed with him. There are still bubble and visible brushmarks, which I see every time I walk into my dining room. I cannot believe this company had an "A" rating on BBB and Angie's list. Amongst other problems, they didn't stain the 1/4 round pieces prior to nailing them to the baseboards, and thus, there is no clearcoat on them. Also, they knicked our walls with them. This job was supposed to take 4 days and instead it took 3 weeks. The team was sloppy - they knicked by newly painted walls, spilled polyurethane into the heating vent in the dining room that spilled into the basement and landed on our table, and they got stain on the baseboards. They were very unprofessional and got an attitude because they were asked to redo the floors the second time. And, they are in breach of the contract. All in all, it was a very bad experience.
Description of Work: We hired Hawkins Floors to refinish the hardwood floors in our living room and dining room to match the foyer floor. The contract also included a 2nd trip back to come andrrefinish the hallway floor upstairs and the office floor. After finishing the dr and lr floors, they did not contact us to complete Stage 2 (refinish the upstairs work), so I assume they do not plan to do the work.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Yes, I recommend this pro
$1,024
William M.
10/2007
5.0
hardwood floor
 + -1 more
Began one day later than expected, but the dustless sanding is the way to go. The two workers were professional and did an excellent job.
Description of Work: The estimate was given within a few days of my phone call to the Hawkins office. Floors were sanded, stained and latex polyurethane applied to living room, dining "L" and 11 steps. Replaced one cracked oak step and removed & replaced shoe molding. Original estimate was reduced with mailing coupon.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,200
TIMOTHY L.
06/2007
5.0
hardwood floor
 + -1 more
Well. Did the work when promised and the work appears to have been done well. Advertise "dust free" sanding, and this was true. There was minimal dust in the room or the rest of the house. Moved furniture as needed and came back after the floor were finished to replace the furniture.
Description of Work: Sanding floor, re-staining and polyurethane finish in one bedroom and clean plus application of polyurethane water base finish on other wood floors in house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,440
KRISTA F.
08/2006
4.0
hardwood floor
 + -1 more
Work was beautifully done with a minimum of mess and dust. Workers were very courteous and helpful explaining the options and the care of the floor. However, they were at least an hour late every day, having been double and triple booked elsewhere.
Description of Work: Floor sand, stain, and refinish for two rooms, including moving furniture.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$1,200
IRENE & ROBERT G.
06/2006
5.0
hardwood floor
 + -1 more
The workmen were very nice and polite and professional. They knew what they were doing and did a great job. The price was more expensive than some of the other estimates but I had more confidence in them and wanted the dust-free job. It really is dust-free.
Description of Work: Moved furniture out of the rooms to be refinished. Removed baseboards, sanded floor with a dust-free machine, and applied 3 coats of finish to the floors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
ANTHONY D.
03/2005
5.0
hardwood floor
 + -1 more
WE WERE VERY PLEASED WITH THE QUALITY OF WORK DONE BY HAWKINS. IN WHAT IS ORDINARILY A VERY MESSY JOB, HAWKINS' STAFF TOOK EXTRA EFFORT TO CONTAIN DUST AND DIRT, AND TO MAKE SURE THAT THE CLEANLINESS OF OUR LIVING AREAS WAS NO DIFFERENT UPON COMPLETION OF THE JOB.
Description of Work: WE HAD TWO JOBS COMPLETED BY HAWKINS. THE FIRST INVOLVED SANDING AND REFINISHING OUR KITCHEN, DINING ROOM, LIVING ROOM, AND HALLWAY FLOORS. THE SECOND INVOLVED SANDING AND REFINISHING OUR FAMILY ROOM FLOORS.
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*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Buffing and Polishing,
Plumbing
FAQ
Hawkins Floor Co is currently rated 4.7 overall out of 5.
No, Hawkins Floor Co does not offer free project estimates.
No, Hawkins Floor Co does not offer eco-friendly accreditations.
No, Hawkins Floor Co does not offer a senior discount.
No, Hawkins Floor Co does not offer emergency services.
No, Hawkins Floor Co does not offer warranties.
Hawkins Floor Co offers the following services: Flooring Contractors