LOWES

Hardware & Home Improvement Stores, Doors, Appliance Sales and Installation,


Services we offer

APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Reviews

4.421 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
29%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.4
Showing 1-21 of 21 reviews

Barry T.
03/2022
5.0
insulation
  + -1 more
It was fine and good. The workers are good and everyone was nice.
Description of Work: Insulation of my roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alcine A.
10/2016
1.0
doors, home improvement stores
  + 0 more
I did not get installed and I had to be at the house for 3 days waiting and it never got done. First to come install said it would not fit. Then the boss was supposed to come measure and install. No one showed up. I will not hire Lowes of Laurel, MD for anything that needs to get installed. My cousins father in a different state they put a door on that is to small and he is dealing with that if I knew we would not have gone there.
Description of Work: We needed a front door installed and they came out and measured while we were not home so they had us order the wrong size door. Then they told us that they were coming out the next day or the day after to measure and install. They never showed up we were up and waiting with the door open and only for a minute at a time there was no one where they could see. They could not have come up to the door and measured and left. I waited for them to come since my friend that owns the house could not be home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0

$870

Joseph C.
05/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne M.
04/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephanie C.
01/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rene D.
10/2015
5.0
contractors
  + -1 more
unknown
Description of Work: Had plywood and plexiglass cut. They were excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tammy C.
10/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles L.
06/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

mary C.
05/2015
4.0
gutter repair
  + -1 more
They did fine. Everything went smoothly. The customer service was fine.
Description of Work: Gutter repair and replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol C.
04/2015
4.0
home improvement stores, replacement windows
  + 0 more
unknown
Description of Work: The Lowes' contractor installed wall-to-wall carpeting in 2 bedrooms. The crew was punctual, very polite and very efficient. Installation went smoothly and was done well. I decided to buy from Lowes, as they were having a deal, "Free Basic Installation". The key word is "basic". I was charged extra for furniture moving & disposal of the old carpet. The crew returned the furniture to the rooms, but left the queen bed crooked and I ended up having to move that. Overall, I would use Lowes again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Craig N.
04/2015
5.0
cabinet refacing, home remodeling
  + 0 more
They were great. They left the area great when it was all done. They were right on time.
Description of Work: We used Lowes and they provided new kitchen cabinets and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

David F.
02/2015
4.0
home improvement stores
  + -1 more
It took some time but it did get in the mail and I used it.
Description of Work: I used the big deal of Lowes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5

Janice S.
10/2014
5.0
doors, home improvement stores
  + 0 more
Great job! We may have received a better price by buying the door separately and hiring a contractor, but Lowes handled all of the coordination and followed up to make sure we were totally satisfied. Great customer service.
Description of Work: Purchased and installed front entry door. It is beautiful and it makes the front of house look terrific. The installer showed up on time, took about 3 hours and cleaned up afterwards. Love love love my new door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Brian H.
07/2014
5.0
doors
  + -1 more
The price of the best quality door was on sale, and the in-store sales person was informative about the features I preferred. Installation services personnel contacted me and gave me a delivery/installation time. The installation contractor called me in advance of arrival and was exactly on time. The installation was quick, and very exact. The contractor was extremely knowledgeable and thorough. I have had no issues at all since. It looks perfect and works perfectly.
Description of Work: Installation of new storm door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Rebecca S.
06/2014
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Purchase and install toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marsha Y.
06/2014
4.0
home improvement stores
  + -1 more
as above
Description of Work: I purchased two ceiling fans with lights from Lowes online. One of the fans stopped working 2 minutes after installation. (Casablanca/Hunter Douglas fans). The electrician told me to get Lowes to send me another controller box and we replaced the controller and that didn't work either. Lowes national 800 number gave me a run around but I finally got to the local store in Columbia where after a number of calls, Lowes agreed to replace the fan and pay for the installation. While I appreciated the local store making good on the purchase, the national customer service people were spotty. Not sure I would buy anything major from Lowes, though the brand has a good reputation, otherwise.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$640

rachel G.
01/2014
5.0
home improvement stores
  + -1 more
.
Description of Work: You would think the big stores may have more expensive prices over places like Budget Blinds, NextDay etc...they were actually a couple hundred cheaper, and I got a better product (Levolor) and many more options versus the other companies. And you cannot beat their customer service and knowing they will never go out of business as a franchise might

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

James P.
11/2013
5.0
replacement windows
  + -1 more
They just did a really good job, came in here, and measured everything. I used paolo windows in my house for they are much more affordable than the pediatral paolo company guys. Their installers had worked for paolo, they did a really good work, fixed some other windows in my house, and all have them back to install doors this weekend I think. The totaled cost of the windows was about $3600. I guess, there was a couple of things, I was looking at the windows and they called me, because I had tried to be a lot of projects over the last summer, tried to jottle them, and they call me when the windows were available and at the best price which was good. They help me manage the opportunity the best way possible. They have things measured up for me, the guys not just want to make a sale but it appeared to me they rather did a good job with just make a sale and that is the way they are looking a long term approach. The spirit's installers when they got here, they did the stuff they were going to do, they were quick, in and out, good, had better experience that I had with other contractors for sure. If you will ask me the same questions, I will give them A all across the board.The price, the timeliness, there is just nothing that I was in any way, like I said, thousands of dollars offer the cost of the telecorporation including the window gym. All of the sale, high quality, they look at other windows that I had and gave me recommendations that actually give some upgrading. They have another set of paolo windows installed by the builder and he probably cannot do the best pay for me and they pay improved on his work. They have standard and acclaimed the work from them.They looked around and checked what was needed here.
Description of Work: I used LOWES for windows installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Mark R.
03/2013
4.0
water heater repair, home improvement stores
  + 0 more
Discovered leaking water heater Thursday nite. Lowe's ad said same day service when ordered before noon. Called Friday morning, ordered and paid for the same–day installation of a new water heater. Was told I'd be called within an hour to let me know when they'd arrive. I never did get the call. When I finally called customer service, they transferred me to the store where they said they never got the order; somebody in the chain had dropped the ball. By then it was too late for same day service until dinner time. So I opted to wait until Saturday. Saturday morning the installer arrived on schedule, removed the old and installed the new water heater and was done in less than 2 hours. He did an excellent job. I was very happy with their work. It's just that someone in their scheduling chain dropped the ball. This is my third Lowe's installation and have been very happy with each one.
Description of Work: Replace leaking water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$800

Barbara R.
05/2012
3.0
window treatments, home improvement stores
  + 0 more
They had a sale at the time and they did a good putting up blinds through my whole house. I was pleased with everything except the blinds were a little late. I would give them a C rating and I will use them again.
Description of Work: I used LOWES to do my blinds in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,400

DANELLE D.
10/2008
4.0
appliance sales
  + -1 more
The salesperson at this Lowe's was very knowledgeable, enthusiastic, and friendly. We had detailed and picky questions; he was able to answer them all. We purchased the appliances and got all the rebates, etc. Lowe's delivered them on the appointed day, but it was a contractor. They didn't balance the feet or do a complete install. The hose they brought for the dryer wasn't long enough. They didn't attach the water line to the fridge. I had to hire a plumber to finish the job. The appliances are great.
Description of Work: We purchased a refrigerator, washer, dryer, and pedestals. They delivered and installed them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

    Contact information

    8281 GATEWAY OVERLOOK DR, Elkridge, MD 21075

    www.lowes.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Appliance Sales and Installation,
    Windows,
    Cabinet Refacing and Refinishing,
    Kitchen and Bath Remodeling,
    Window Treatments,
    Water Heaters,
    Insulation,
    Gutters,
    Unfinished Carpentry

    FAQ

    LOWES is currently rated 4.5 overall out of 5.
    No, LOWES does not offer free project estimates.
    No, LOWES does not offer eco-friendly accreditations.
    No, LOWES does not offer a senior discount.
    No, LOWES does not offer emergency services.
    No, LOWES does not offer warranties.
    LOWES offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

    Contact information

    8281 GATEWAY OVERLOOK DR, Elkridge, MD 21075

    www.lowes.com