Cyber Team Solutions LLC is a veteran owned business committed to providing quality computer and Tech services to homes and offices at an affordable price. We are proud to have earned both a Better Business Bureau and Angie’s List A rating. Based out of Columbia Maryland we provide on-site service to many Maryland counties and DC. Remote and phone support is available everywhere else. Services include computer and mobile device support, TV and Home Theater technical support, Smart Home support, network and wifi support, computer training, tech consulting and much more.
Business highlights
15 years of trusted experience
Veteran Owned & Operated
Services we offer
Computer Repair. Computer Setup. Tune-Up, Virus & Spyware Removal. Wireless Networking. Mobile Device Support. Email Setup. Training and Consulting. Smart Home Support. Home Theater Support.
Description of Work: Removed unwanted and unused software to speed up the computer, reviewed the current antivirus softwares, in settings set up a new iPAD and a new Android phone for service, and provided tips on today's computer programs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PENNY M.
08/2016
5.0
computer repair
 + -1 more
they diagnosed the problem
Description of Work: help with sound performance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Donald P.
05/2016
5.0
computer repair
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
ronnie R.
05/2016
3.0
computer repair
 + -1 more
unknown
Description of Work: remove the memory
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$59
Jan S.
05/2016
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Constance K.
04/2016
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
William F.
04/2016
5.0
computer repair
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Louise W.
03/2016
2.0
computer repair
 + -1 more
.
Description of Work: He removed my window 7 and did not install a new one, because he did not know how to remove a virus without changing your set-up.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Response from Cyber Team Solutions
The customer was serviced about a year ago and already provided a review. Not sure why the customer is posting another review inaccurately stating service was provided this month.
Heather M.
01/2016
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Stephanie C.
08/2013
4.0
computer repair
 + -1 more
I had requested a technician who was very familiar with a Mac. The man was somewhat familiar but had to look up several items on his smartphone to finish the process. This took time. The job got accomplished but was a little bit of a struggle.
Description of Work: Installed quickbooks on a Mac computer, after cleaning up the files. Also installed a separate stand-alone portable hard drive for data backup.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Marysue V.
08/2013
5.0
computer repair
 + -1 more
I learned of this vendor via an Angie's List Big Deal (Two Man-Hours of On-Site Computer or Technical Services). The computer, which I received from a friend, ran exceptionally slowly. While I suspected the problem was an overfull hard-drive, the real issue was insufficient memory. The technican Al advised me what to buy (upgrade to 2 gigs). He then returned to install, which took very little time. I'm delighted by this improvement. It will make using the computer more enjoyable.
Description of Work: Onsite computer tuning and a return visit to install new memory ($59 per visit)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Carolyn B.
08/2013
5.0
computer repair
 + -1 more
They were excellent. I explained to them what my concerns were and they took them seriously and dealt with them. He actually stayed extra two hours and I was quite pleased to pay the additional extra because I think they did a good job.
Description of Work: I have purchased a Big Deal for Cyber Team Solutions for computer repair. I paid $59 for the Big Deal and $140 extra for two hours of additional work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Carrie H.
08/2013
5.0
computer repair
 + -1 more
MY desktop runs great. I will definitely call Al with future needs.
Description of Work: Made a significant impact on the functionality of my computer- greatly i9ncreasing the speed and increasing the security protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Georgia V.
08/2013
5.0
computer repair
 + -1 more
lThe WiFi went out on a new all-in-one computer running Windows 8. I had tried to problem solve-reinstalled the wireless drivers, contacted Samsung help multiple times and could not get the wireless to work. Computer ran fine when directly connected. I was pretty sure it was a hardware problem and did not want to have to go to the expense of shipping it to Texas to be fixed for a software problem. The technician came, repeated my steps and concluded also it was a hardware problem, but had a work around solution. Disappointing that he could not resolve it, but that had nothing to do with his ability. The main plus was that he did not treat me like an idiot, which many computer repair types do.
Description of Work: Computer repair
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Beverly R.
08/2013
5.0
computer repair
 + -1 more
Al was very professional, answered all my questions and completed what I'd requested service for. He arrived late but called to let me know he was running late.
Description of Work: Computer tune up and assisted with wireless connection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$66
Mrs. Charlotte B.
08/2013
5.0
computer repair
 + -1 more
Things went extremely well, starting with the ease and quickness in getting the appointment. I had a list on questions/concerns and Al dealt with each one. Problems included screen freezes and internet problems. When he finished, my computer ran faster, especially my high speed internet. In addition to my list, I asked questions about what he was doing. Al answered and explained without using geek-speak. and without talking down to me. Unfortunately, within a week some of the internet issues recurred. I don't think it's because Al didn't do a good job, but I'm not really sure. That's why I gave a "B" grade for quality. I was hoping to enjoy a better performing internet sites longer than a week.
Description of Work: Al Estevez ran diagnostics on my home PC; updated some applications, and removed malware that was slowing down the system.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Mrs. Charlotte B.
08/2013
5.0
computer repair
 + -1 more
Things went extremely well! I was very pleased with how quickly I was able to get an appointment. Before he got started Al listened to my list of concerns which included screen freezes, non-response/slow internet issues, and auto updates. Then he began working his magic with me interrupting occasionally to ask a question. I particularly appreciate that Al didn't use geek-speak or talk down to me. The appointment took a little more than 2 hours, but Al did not clock watch. When he finished, my internet speed was a lot quicker. Unfortunately, it only lasted about week before the slowness and screen freezes recurred. I'm not sure it's a reflection on Al's work or just the nature of the beast. But it is the reason for my "B" quality rating. Al also assured me that my anti-virus software was good and that I should not worry about the automatic updates because updates are good.
Description of Work: Al Estevez ran diagnostics and updates on my home PC. He removed unused and unwanted applications.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Jeremy R.
08/2013
4.0
computer repair
 + -1 more
They were professional and did what was asked of them.
Description of Work: Was able to get my parents computer to print again.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$59
william S.
08/2013
5.0
computer repair
 + -1 more
Al arrived promptly, was very helpful and professional throughout the two hour appointment. We had no specific issues but both systems (my desktop, my wife's laptop) seemed to be slow and our network configuration had some glitches. He identified and removed several freeware programs that we had apparently accumulated over the years, evaluated our virus protection software, fixed several annoying problems on both machines, and generally tweaked both systems so they are more responsive and much more useful to us. He was able to explain what he was doing in terms that I understood. Great service. I expect to call Al periodically to keep my systems running smoothly.
Description of Work: Cleaned up files and removed programs that were no longer useful on two computers. Configured our backup drive and set up routine backups.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Ellis W.
08/2013
5.0
computer repair
 + -1 more
Al was on time, very focused, and dogged in sorting through and solving the inevitable glitches that come with any cross-platform functions... He stayed with my project until it was completed - to his and my satisfaction - and walked me through his process and the operation of the system that I would be using once he was gone... He was very professional and focused; at the same time, he was very pleasant and responsive to any and all questions I had. It was a gift to have my knotty computer issues straightened out so agreeably and painlessly. I would absolutely use Al's service again, and recommend him wholeheartedly to anyone looking to get their cyber life in order...
Description of Work: Downloaded, installed, and set up a functioning hard-drive partition in a Mac environment, including the installation of a Windows operating system...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Dedrick O.
07/2013
5.0
computer repair
 + -1 more
Mr. Al Estevez is very knowledgeable, and provides better service than I received under my Dell Warranty. He diagnosed the problem and quickly went about fixing it. The visit was educational as well as prescriptive. By this I mean that he provided tips for how to keep my computer healthy as well as fixed my problem. He gave me recommendations on Internet Security Suites, advice on which I acted immediately. He also downloaded a malware fighter application to combat the problem at hand. Mr. Estevez stayed beyond the agreed upon time, and did not charge me extra. He was definitely more interested in resolving my problem, and less interested (though important) in making extra $$ for extra the time spent. I will call on Cyber Team Solutions next time I have a problem, and I wholeheartedly recommend that you do so as well.
Description of Work: My computer flashed the Blue Screen of Death. Mr. Estevez cleaned it to remove Malware that invaded when I removed my Anti-Virus software.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Trent K.
07/2013
5.0
computer repair
 + -1 more
BEST $59 I EVER SPENT!! About 10 days ago, I installed iCloud on my home (desktop) computer. Within two days of installation, I found iCloud, among other things, purloining my calendar data and showing it on an iCloud calendar -- without my permission. Unfortunately, my frustration drove me to uninstall iCloud. Bad mistake. iCloud went away, but TOOK EVERY BIT OF MY CALENDAR APPOINTMENTS (past and future) and EVERY ONE OF MY CONTACTS! I tried asking friends; no luck. I tried the Internet only to find that this is a not uncommon problem with iCloud . . .but no instructions on how to fix. The charges for Geeks on Call has skyrocketed, so I was reluctant to call them. Just like an answered prayer, I got an Angie's List Big Deal email for 2 hours of computer help from Cyber Team Solutions for $59! I've never bought a Big Deal so fast. I immediately called them to set up an appointment. Cyber Team was able to come out the same day (!), but I wasn't going to be home. So we scheduled a time for the following day, and they just left here. Al Estevez, the IT professional who came out was thoughtful and deliberate in attacking the problem. He explained anything I wanted to know regarding what he was doing. Within the first hour, he figured out an excellent approach that restored all of my data and eliminated iCloud from my computer. And as a bonus, he fixed another minor problem. After this (and other issues such as with iTunes), I may have to consider selling my Apple stock! But I plan to keep Cyber Solutions as my go to problem solver, and I recommend that you give this company a try.
Description of Work: Retrieved all of my calendar and contacts data that iCloud stole.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Joseph W.
06/2013
5.0
computer repair
 + -1 more
Service was great! Excellent price! Computer is back to normal.
Description of Work: Al, of Cyber Team Solutions, did an excellent job of restoring my computer. He was able to fix it using Google remote, meaning I did not leave my house and he fixed it over the internet from his office, which is a huge plus! He also worked beyond normal business hours. Great attitude and willingness to help!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Claire D.
05/2013
5.0
computer repair
 + -1 more
There were many problems with my computer which I could just go so far with and then I needed Al to assist. He needed to come back the next day with other equipment he believed would help us... AND IT DID!!
Description of Work: My old computer was having issues. Al spent a long time with me resolving the issues and setting me up to where the computer was usuable until I bought my new one. I cannot say enough good things about Mr. Estevez and the kind of dedication he brings to his profession. I would never use anyone else for my computer repair or issues - I can safely say this because I have comparisons with other companies in the past!! Al is the best hands down!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Stephen H.
04/2013
5.0
computer repair
 + -1 more
Appointment was at 11. Got a phone call on time. Total time needed to remove virus, download preventive maintenance, and clean up my computer was just under 2 hours! Definitely worth the time.
Description of Work: My computer had a very nasty virus which prevented me from using it for months. After searching the internet for a certified computer repair business I came across Cyber Team Solutions. As it turns out, they were able to remove the virus remotely. Very convenient for me and now my computer has a clean bill of health! Highly recommended.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Internet Service,
Computer Training,
Computer Sales
FAQ
Cyber Team Solutions is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 8:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Cyber Team Solutions accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Cyber Team Solutions offers free project estimates.
No, Cyber Team Solutions does not offer eco-friendly accreditations.
No, Cyber Team Solutions does not offer a senior discount.
No, Cyber Team Solutions does not offer emergency services.
No, Cyber Team Solutions does not offer warranties.
Cyber Team Solutions offers the following services: Computer Repair. Computer Setup. Tune-Up, Virus & Spyware Removal. Wireless Networking. Mobile Device Support. Email Setup. Training and Consulting. Smart Home Support. Home Theater Support.