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Cyber Team Solutions

Computer Repair, Internet Service, Computer Training,

About us

Cyber Team Solutions LLC is a veteran owned business committed to providing quality computer and Tech services to homes and offices at an affordable price. We are proud to have earned both a Better Business Bureau and Angie’s List A rating. Based out of Columbia Maryland we provide on-site service to many Maryland counties and DC. Remote and phone support is available everywhere else. Services include computer and mobile device support, TV and Home Theater technical support, Smart Home support, network and wifi support, computer training, tech consulting and much more.

Business highlights

15 years of trusted experience
Veteran Owned & Operated

Services we offer

Computer Repair. Computer Setup. Tune-Up, Virus & Spyware Removal. Wireless Networking. Mobile Device Support. Email Setup. Training and Consulting. Smart Home Support. Home Theater Support.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Reviews

4.7315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 315 reviews

Angela R.
05/2014
5.0
computer repair
  + -1 more
Very friendly and professional, answered all my questions and helped me to get my computer up and running again.
Description of Work: Had a virus on my computer, helped to remove, went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Genia G.
05/2014
5.0
computer repair
  + -1 more
My computer for a long time just has not performed the way it should. I was scared to take it to a computer repair shop. Horror stories about the cost and getting your computer messed up But with Al and Cyber Solutions you cannot go wrong. Al got my computer virus free and running like brand new and he works until he gets all the issues resolved. He was only going to charge me 1 hour and he actually worked about 4 hours to get my computer totally fixed I had to make him charge me for more. He is the best and he is my computer guy for now on. Give him a call and see for yourself
Description of Work: Al fixed all that was wrong with my computer and he is just fantastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeaneen J.
05/2014
5.0
computer repair
  + -1 more
He called me (from Maryland)and did a remote clean up/tune up on my laptop as I was having problems with many pop-ups. He took care of business and it took about an hour or so to finish the job. He answered any questions I had and the system seems to really be better with no pop-ups. I will definately used them again when I need help on computer issues.
Description of Work: Al did a remote service call to do a 1 hour tune-up on my laptop and also did a virus removal which was needed. He did a great job and was answering any questions I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Craig S.
04/2014
5.0
computer repair
  + -1 more
Immediately responsive, patient, and thorough. He spent over 3 hours on this project and I have considerably improved peace of mind. Particularly recommended because it is not always easy to find Mac help outside of the Genius Bar.
Description of Work: Analyzed security issue, ruled out unlikely trouble spots, identified and removed unsecured network signals, installed free antivirus remotely on 3 computers, advised re: security on tablets, recommended additional security products for our kids' computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

leon L.
04/2014
5.0
computer repair
  + -1 more
Very patient. Here for me. Great guy. Extremely knowledgeable.
Description of Work: Recovered corrupted hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Edwin L.
04/2014
5.0
computer repair
  + -1 more
Al called exactly when he said he would. My four year old HP desktop is now virus free and runs like a charm! I highly recommend his expertise. Well worth the money. One of those things to let a pro like Al take care of.
Description of Work: Clear computer of virus- reorganized files and removed unneccessary clutter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Daniel W.
04/2014
5.0
computer repair
  + -1 more
Went well. Would use again.
Description of Work: Provided test scanning software to clean up my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Happy dog care J.
04/2014
5.0
computer repair
  + -1 more
He was very nice and professional
Description of Work: My computer at the front desk of my business was on the fritz...and he fixed it so we could continue on with business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sandra K.
03/2014
5.0
computer repair
  + -1 more
It worked out pretty well. He was prompt and courteous. He explained everything that he was doing. They do a good job and I recommend them highly.
Description of Work: I purchased a Big Deal coupon from Cyber Team Solutions to take out some malware problems in a couple of computer I have.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edna O.
03/2014
5.0
computer repair
  + -1 more
He did a wonderful job and would recommend him to everyone. Was very informative and made sure my computer was up and running. He stands by his word. He guaranteed everything and always told the truth.
Description of Work: They fixed my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

BETSY G.
03/2014
5.0
computer repair
  + -1 more
My computer was hacked, and its functioning was deteriorating rapidly. I was reluctant to disconnect my computer from its internet connection, the monitor, the keyboard, the printer, and the scanner in order to take it elsewhere to get it fixed. I knew that doing so would then mean that I would have to reconnect everything after the computer was repaired. Therefore, I was glad to learn that I could get it repaired remotely. I contacted Cyber Team Solutions through Angie's List to set up a time. Al contacted me promptly, and we were able to set up a time soon afterward. Because the computer had been hacked, there were many problems involved in repairing it. Whenever something he tried didn't work, Al was able to come up with another approach to the problem. He was always willing to answer my questions. Although it took longer than originally expected, my computer was repaired within a day, enabling me to use it now to write this review. Al also recommended software that would make it unlikely that the computer would be hacked again. I would recommend Cyber Team Solutions to anyone with computer problems.
Description of Work: Al repaired my computer after it had been hacked and made suggestions about how to prevent future problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Mescal E.
03/2014
5.0
computer repair
  + -1 more
They were very good. It went very well.
Description of Work: I used the "Big Deal" that I purchased for the services of Cyber Team Solutions. They cleaned up my computer. They did it online.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Grace F.
03/2014
5.0
computer repair
  + -1 more
They did a great job explaining things to me. They actually answered my questions and let me know what they were doing.
Description of Work: They talked me through debugging and defragging and speeding up my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kirsten S.
03/2014
5.0
computer repair
  + -1 more
Talked to me extensively, didn't rush me, gave helpful advice.
Description of Work: Gave me free advice to fix a problem with my laptop...the cursor is jumping all over the place. Was very pleasant on the phone.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angelique K.
03/2014
5.0
computer repair
  + -1 more
Was awesome! We set a time up that was good for both of us. He called the exact time. It took about 45 minutes, and my computer now runs great! I didn't have to lug my computer anywhere, and pick it up ,days later! awesome!
Description of Work: Fixed the problems my computer was having, by remote access.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Ethel S.
02/2014
5.0
computer repair
  + -1 more
Mr. Al Estevez graciously contacted me prior to the three suggested dates I selected to schedule service. I was very impressed that he would come out on Sunday after I returned home from church to service my printer. Mr. Estevez was prompt. He was very kind, knowledgeable and professional in his work, and explained to me what I could do if quirky situations occurred with printer in the future. My only regret is that I did not contact him the day the printer went offline five days prior. I could have saved myself a lot of stress! Yikes! Mr. Estevez is truly a God-send. Thank you.
Description of Work: Restored my HP printer back online.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kathleen G.
02/2014
5.0
computer repair
  + -1 more
I can't begin to say how pleased I was with Mr. Estevez at Cyber Team Solutions. I purchased a new laptop which I needed set up and connected to my wireless router. The router that I had was very old and would not work with my new laptop. Mr. Estevez actually went out for me and purchased the router that I needed, then set it up. He made sure everything was in working order, including my printer and even helped me set up the remote connection to my office. I would not hesitate to use this company in the future.
Description of Work: Set up new laptop and router.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141.99

Devendra or Pam M.
02/2014
5.0
computer repair
  + -1 more
Mr Al Estevez tried to correct the problem remotely which did not work out. The computer had Malware. Al arrived on appointed time. In an hour's time he was able to diagnose and get rid of the problem and restored the laptop to its normal functioning. Al is a professional who knows computers very well. The is the 2nd time we have used this company for handling our computer problems.
Description of Work: Our laptop computer was performing sluggishly - not normally, as it should have been. Seemed like a software issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Michele G.
02/2014
5.0
computer repair
  + -1 more
I called Al and scheduled an appointment. He called about 30 minutes before the expected arrival time to say he was on his way and he arrived promptly at the scheduled time. Al was professional and came ready to fix the issues. I explained what we wanted to do with the network and explained the frustration with the constant dropped connections. Al went to work and within 3 hours everything was done and working properly. Al was very patient with my questions as he worked and he explained what he was doing through the process. It's now almost 2 weeks later and the network has been up and running with no issues. Thank you Al!
Description of Work: We had a home network comprised of a desktop and 2 laptops. The desktop was running XP and the laptops were running windows 7. We purchased 2 new laptops with windows 8. We were having a consistent issue whereby the connection to the home network and/or internet would drop. We needed help with setting up the network using 1 of the old laptops as the server with the 2 new laptops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Charmaine W.
02/2014
5.0
computer repair
  + -1 more
.I forgot the date he was out here. I am sorry for the delay in writing this. I also don't remember the cost but it was entirely fair. I would call him again if I need any help. He came quickly and went right to work. Everything is still working well. I don't know enough about computers to be able to say what the problem was.
Description of Work: Al did a super job and very quickly. My computer was acting up a lot and I had feared having to get rid of it but he got it going just fine. A very nice man. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol & Bruce A.
02/2014
5.0
computer repair
  + -1 more
I would recommend this service provider without reservation. He was knowledgeable, polite and sooooo patient! He persisted until all the problems which could be dealt with had been dealt with - and this took us well outside the scope of time for which I'd paid. I was very impressed. This is a human being with a passion for helping us non-techies expand our knowledge and use of computers. Everything he said was clear and helpful and I do believe my computer is now totally virus free for the first time in a couple of years. The only reason I still have a slow computer is that improperly supported software was installed onto it by a previous technician who was didn't really know what he was doing. THe computer was not designed/equipped to run the updated version of Windows which had been installed. Anyway, that was not any fault of Cyber Solutions. Use this guy. You will be glad you did.
Description of Work: He provided long distance computer-virus removal and advice for a sluggish (very!) computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Don F.
02/2014
5.0
computer repair, internet service
  + 0 more
Al is extremely patient, very detailed in his pursuit of the solution, does not skip a step and teaches along the way. He ended up spending almost 6 hours and charged for 5 at a super price. couldn't be more happy.
Description of Work: We had a complex internet connectivity problem. Al fixed it and vastly improved our internet service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Patricia R.
02/2014
5.0
computer repair
  + -1 more
Al was able to come out quickly within two days or three days of purchasing the deal. The cost was reasonable and well worth the deal! He took his time and completed the repair that same night. Everything was great and I have no complaints.
Description of Work: I was having trouble with my modem and he repaired it through a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen W.
01/2014
5.0
computer repair
  + -1 more
All inquires were responded to promptly. Estimated time to complete the work was absolutely accurate. Mr. Estevez arrived at the agreed upon time and completed the set/up transfer as requested and was very professional.. I absolutely would use the services of Cyber Solutions Team again and I would not hesitate to recommend to others.
Description of Work: Set up new computer and docking station - successfully transferred all files/documents, etc. from old computer to new lap top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Lamont N.
01/2014
5.0
computer repair
  + -1 more
Al did a great job working on my computer, and the price was very reasonable ........ Great job !!!!!!!!!
Description of Work: My computer was running extremely slow due adware viruses......

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Contact information

., Columbia, MD 21044

http://CyberTeamSolutions.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training,
Computer Sales

FAQ

Cyber Team Solutions is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 8:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Cyber Team Solutions accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Cyber Team Solutions offers free project estimates.
No, Cyber Team Solutions does not offer eco-friendly accreditations.
No, Cyber Team Solutions does not offer a senior discount.
No, Cyber Team Solutions does not offer emergency services.
No, Cyber Team Solutions does not offer warranties.
Cyber Team Solutions offers the following services: Computer Repair. Computer Setup. Tune-Up, Virus & Spyware Removal. Wireless Networking. Mobile Device Support. Email Setup. Training and Consulting. Smart Home Support. Home Theater Support.

Contact information

., Columbia, MD 21044

http://CyberTeamSolutions.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM