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10/15/2021
Lisa D.
I hired A Plus to install engineered wood flooring in my basement and Shaw oak hardwood flooring throughout my home. The first part of the project went smoothly. Two of their regular installers did a great job installing Mirage engineered wood flooring in the basement/family room. Unfortunately, I was informed the day before installation of the hardwood flooring, that a “different team” would be used. This different team turned out to be a subcontractor “Mario” and his crew. In all 5 of Mario’s workmen showed up at my house and were allowed to install the hardwood flooring largely unsupervised. There are significant issues with the quality of the installation. Most notably gaps were left between the stair rail and flooring and there are numerous gaps between the planks throughout the house. In addition, steps installed by this subcontractor are creaking and crackling due to movement of the wood and several stair noses are not level. After initially agreeing to reinstall some of the flooring, Eric Rome (owner/operator of A Plus) apparently decided to have his subcontractor apply wood putty in the middle of my floors to fill in the numerous gaps. Wood putty was also used to fill the gaps between the flooring and stair rail. I will now have to pay another contractor to fix the mess left by Mario’s guys. I hold A Plus fully responsible for this fiasco.
Description of Work
Hardwood installation
Category hardwood floor
Cost $16,000
Services Performed? Yes
+7 More
07/19/2021
DHRUV G.
We had a great experience with A Plus Carpet. Mr. Winter in the Sales Dept was always polite, responsive and effective. He did a great job identifying our needs and working within our budget without trying to over-sell or sell us an inferior product. On the day of the work, the installation team did an excellent job and the inevitable seams were minimally visible and carpet was tucked in well everywhere I looked. I would definitely call upon A Plus for other work in the future, and I recommend them highly. Best of all, the owner Mr. Rome, is local and from the area. His employees appear to be committed to ensuring customer satisfaction and quality work, and I think is is a great recipe for referrals and repeat business!
Description of Work
Replacement of carpet and padding in my home
Category carpet installation
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/06/2021
Service Provider Response
Hello Mr. [Member Name Removed], Thank you so much for your review. We really appreciate it. We are delighted to hear you are satisfied with our team. Thank you for your business. Team APCF05/27/2020
Steven Y.
Excellent -Prompt thorough and helpful
Description of Work
Clean & repair 1 large cotton rug and clean one oriental rug
Category carpet cleaners,oriental rug cleaning
Cost $75
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/27/2020
Service Provider Response
THANK YOU!!! We always strive to deliver great prices and top quality service. You made my night GREAT!!! Thank you.02/14/2020
Diane O.
The A Plus sales rep was very helpful in helping select the proper carpet material for the application. The sales rep that provided the quote did a very thorough job anticipating the cuts required to complete the installation. The installation team arrived on the agreed upon day at the agreed upon time. The installation team worked very hard tearing out the old carpet and thresholds. They then did an excellent job cutting and stretching the new carpet. I was very pleased with the finished product. I would say that A plus prices are competitive, but not necessarily the lowest. The extra money provides insurance that the company will provide high quality goods, high quality workmanship and will stand behind their work.
Description of Work
Carpet was installed in second floor hallway, stairs to second floor and stairs to basement.
Category carpet installation,flooring contractor
Cost $2,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/13/2020
Service Provider Response
Thank you, we pride yourselves on making you happy. You were excellent to work with. Thank you!!!01/07/2020
James B.
These folks get it right. Service, price and integrity... They have it all!
Description of Work
New floors
Category flooring contractor
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/06/2020
Service Provider Response
Perfect! Thank you for taking your time to place your review. We aim to please. 5 Stars, wat a great day!!!02/27/2019
Regina H.
It went very well. Very pleased with this company.
Description of Work
Replaced Carpet
Category carpet cleaners
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/27/2019
Service Provider Response
Thank you so much for allowing us to earn your business. We strive to deliver what you absolutely deserve. Nothing but excellence . Welcome to the A Plus Family09/08/2018
MARYSUE V.
My most important considerations were access to high quality product and the vendor's ability to support a non-negotiable installation schedule (national movers were slated to arrive on 9/6 with furniture for that room). A Plus easily accommodated these (even though the carpet wasn't originally on-site). It was great that this was a 'local' vendor (based in Columbia). My sales rep, Gene, knowledgeably advised on quality and helpfully sent me home with a returnable sample that I could study on the floor. (This was particularly important as my prior color was no longer available.) Gene arrived within two days to measure the space and place the order. (I saved 1 percent by paying in-full on the day I signed the contract). The installation crew arrived 90 minutes earlier than expected (though, to be fair, I missed the call during which they tried to notify me). Removal of the old carpet and installation of the replacement required about three hours. While installers had to move two large pieces of furniture, for the most part, the bedroom and closet were empty. Never having done this before, I was surprised how noisy the process was. These folks did a good job. I intend to hire again with a similar installation for two other bedrooms, a staircase and hallway after these have been professionally painted.
Description of Work
Install new wall-to-wall carpet in a bedroom: Masland (nylon) carpet, backed by 7 lb pad
Category flooring contractor
Cost $1,572
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/05/2018
Service Provider Response
Thank you so much for the great review . We definitely appreciate you.07/02/2018
alyson J.
The two guys showed up early which was fantastic because i had taken off work to be home waiting for them. Nice as could be, they moved all furniture and belongings to do the work in the rooms. Completed the work quickly and then proceeded to put all the furniture and belongings back into place...Including a closet full of toddler toys! Many other companies wanted to charge me extra to move the furniture. This was a huge help to me! When finishing up they vacuumed the entire space plus some before leaving.
Description of Work
Pull back existing carpet and install screws to reduce floor board squeak. Restretch to reinstall carpet.
Category carpet installation
Cost $400
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/02/2018
Service Provider Response
Perfect!!! Your home must be treated with respect . Thank you for you great review.06/25/2018
Warren W.
Excellent work! Jonathan Greeson was our sales rep in the store and he visited the house for measurements. Very professional and helpful. We decided on the top-of-the-line Mohawk carpet and pad. A date was scheduled and we received a confirmation call the day before. Workers arrived and were friendly, efficient, clean and their work was properly done. Furniture was moved without problems, and floor squeaking was fixed by adding numerous screws through the plywood to joists. Absolutely no hassles. We would highly recommend A Plus Carpet for your flooring needs!
Description of Work
Carpet and padding for 3 bedrooms, hall and two flights of stairs. Also needed to fix squeaking floors.
Category carpet installation
Cost $5,500
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/22/2018
Service Provider Response
Thank you very much, what a great complement to read your review. You are appreciated.05/24/2018
Ebony F.
Great. They were on time and fast. They didn’t get one stain out but it’s an old home. We are going to use them to replace the carpet later this year.
Description of Work
Carpet cleaned!
Category carpet cleaners,carpet installation
Cost $81
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/23/2018
Service Provider Response
Happy Friday, thank you for starting our day in such a positive way. We appreciate you and thank you for allowing us to earn your businessComplete carpet and flooring sales, installation and maintenance of carpet, hardwood and other types of flooring. We use all truck-mount systems for carpet and upholstery cleaning. Repairs to all types of flooring and re-stretching of carpet. Water damage remediation.
Ask for details
A Plus Carpet & Flooring is currently rated 4.8 overall out of 5.
A Plus Carpet & Flooring is open:
Sunday: Closed
Monday: 9:00 AM - 6:30 PM
Tuesday: 9:00 AM - 6:30 PM
Wednesday: 9:00 AM - 6:30 PM
Thursday: 9:00 AM - 6:30 PM
Friday: 9:00 AM - 6:30 PM
Saturday: 10:00 AM - 5:00 PM
A Plus Carpet & Flooring accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Yes, A Plus Carpet & Flooring offers free project estimates.
Yes, A Plus Carpet & Flooring offers eco-friendly accreditations.
Yes, A Plus Carpet & Flooring offers a 10% senior discount.
Yes, A Plus Carpet & Flooring offers emergency services.
No, A Plus Carpet & Flooring does not offer warranties.
A Plus Carpet & Flooring offers the following services: Complete carpet and flooring sales, installation and maintenance of carpet, hardwood and other types of flooring. We use all truck-mount systems for carpet and upholstery cleaning. Repairs to all types of flooring and re-stretching of carpet. Water damage remediation.