American Deck & Patio

I had some vague ideas of what I wanted to do. My old deck had some rotting boards and a lot of unusable space underneath. We tried initially to incorporate the old deck into the project, but Sean did his homework and talked to others in his field. The best course was to remove the old deck for the purpose of making the space under the deck a usable entertaining area. This only increased the cost slightly but made for a much better outcome in the long run. My deck is much bigger and gorgeous. The patio is beautiful. Sean really knows his stuff. The guys he works with were all great as well. True professionals! I had a few estimates and this one came out in the middle. Much higher than what I got from the "big" company, but they were uninspired. This is a case of you get what you pay for and I think I got a lot more than I payed for.

Wonderful! Owner Sean Conway and his crews clearly care about their work. Sean was very busy with larger projects bur responded to my initial email within a few days. He explained options, timing, and pricing clearly and forthrightly. The crew did a marvelous job: replaced steep, unsafe stairs with code-compliant stairway and a landing, also redirecting the lower set of steps into the yard; replaced several bad floor boards; and tore out old horizontal rails, replacing them with vertical pickets. Incorporated a handrail along steps and a composite top rail cap. The crew cleaned up each day, and before leaving for good, washed the deck and the carport area where the lumber etc. had sat. The job was done in the timeframe promised and with no surprises. When I pointed out plants to be aware of (contractors often mangle plantings when doing other work), they took care, and they pruned a tree (part of which was in the way of the newly configured stairway) exactly as Inindicated. I am very impressed and we love the deck now. Not only is it code-compliant and safe, but it also frames our yard and adds aesthetically to the property. We are delighted!

Before this review gets too long, just trust me when I say that you should hire Sean and American Deck & Patio. They recently completed a new composite deck and paver patio in our backyard and we could not be happier with the finished product. Before this there was nothing except a few concrete steps into the backyard . Sean expanded upon what we'd initially envisioned and brought a lot of great ideas and creativity to the design. He gave me time to make decisions, incorporated my ideas where he could, and gave solid rationale for why we shouldn't include my bad ideas. The work is very professional, construction is top notch, and everything was completed on schedule.

We worked with Sean on our new deck and were very pleased with the outcome. American Deck & Patio's pricing was very competitive, and Sean through in some paver work gratis to earn our business. The deck is sturdy and seems built to last. Sean helped us tweak our original design idea to make sure it was something we'd be happy with in the end. We hope to work with AmDeck again on some future projects.

I originally contracted with American Deck and Patio in 2015. Steve Schultz worked with me and my wife to design and build a custom low-maintenance deck. (including post lighting, a pergola, and stones underneath). Steve was a pleasure to work with because: first, during the design phase, he listened closely to all our requirements, and address all of them to our satisfaction. Then, during the actual building process, Steve was always willing to make any additions/changes that we desired. The quality of the work was excellent, the workers were professional, and we have received numerous compliments from friends on the final product. In addition the customer service is also excellent as evidenced by a recent incident where I accidently caused a board on a pergola on the deck to become detached from another board. He responded quickly to examine the area, and returned to make a repair that made it like new. It is not always the case that you find contractors who continue to follow-up after they have finished a job. I would not hesitate to recommend American Deck and Patio for construction projects.

My boss once said, "Home additions are one of the few things in life that are as bad as everyone says they are." Well, not with Steve Schultze. Steve is a RARE contractor, and I've worked with quite a few. He is responsive, polite, and patient. I originally hired Steve to just do our patio and deck. When I shared the whole vision for the back yard (including the home office), he said he wanted to offer up a design and an estimate. Not only were his designs better than others I'd received, but his all-inclusive estimate - concrete foundation, electrical, HVAC, flooring, etc. - was considerably less than a prefab manufacturer who should have been cheaper. Were there hiccups? Sure there were. But if I've learned one thing, it's this - mistakes and unexpected issues always happen, even with the best contractors. What makes Steve special is his kindness and responsiveness. If you go through these Angies List reviews, you will find that everyone says the same things about Steve, and that consistency is absolutely remarkable. I'll end with this - I spent $50,000 with Steve, and I'd easily spend $50,000 more. I have VERY high expectations of contractors, and Steve met and exceeded all of them. Steve is a gem. When you call American Deck & Patio, ask for him by name.

Though we didn't choose the lowest bidder, we're confident we chose the best contractor for our project. This was the largest project we'd undertaken as homeowners, so communication was extremely important to us. Though my initial phone contact with the main office did not inspire me with confidence (brusque and unfriendly person on other end) Steve Schultze called me within the week. From that point on, we have had a very positive impression of the company. Steve made excellent suggestions about our design, as well as lighting suggestions, many of which which we adopted, and we came up with a plan that fit our budget (OK, maxed our budget by adding a patio and additional lighting, but it was worth it). Steve also recommended a reasonably priced French door that's worked out very well. The job began on 9/25/17, exactly when Steve had predicted it would. Jaime and his crew arrived to demolish and haul away the old deck and storage shed. Construction began the next day. Jaime is a meticulous carpenter who clearly has a strong work ethic. He and his crew kept the work site reasonably tidy. Steve regularly visited the site, and remained in contact via phone, email and text. After a couple weeks, we expressed a desire to have all the trades together to brainstorm how the stairs would meet the patio etcetera. Steve arranged to have the Lenny (mason), Jaime (carpenter), and the electrician meet us at the site the very next day. Everyone made excellent suggestions that improved the beauty and functionality of our project. Due to a few perturbations (rain, illness, sub-contractor schedule, short supply delivery) the job was substantially completed and passed inspection 11/15/17, a couple weeks later than predicted (which was a non-issue for us). There were a couple punch list items that were not completed until 12/3/17 (due to rain, illness, part on order) but these did not prevent us from enjoying our beautiful new spaces. Overall, we received a well constructed and beautiful deck, screened porch (as well as a lovely new patio, reviewed separately), completed within a reasonable time frame, for a fair price. We would happily work with this contractor, Steve, Jaime and Lenny again. .

This job (including deck and porch, reviewed separately) was the largest we've undertaken as homeowners. We'd not intended to replace the patio at this time, but once we were immersed in the design details for the deck & porch, we swiftly realized how much more seamless it would be to do the projects simultaneously. Steve Schultze was a pleasure to work with, as was his mason Lenny along with Lenny's crew. Steve remained in contact throughout the job, via phone, email, and text, along with personal site inspections and conferences. Both Steve and Lenny gave us excellent design suggestions, and Steve suggested a wonderful showroom at which to view the variety of pavers available. Lenny's work (and that of his crew) was meticulous. Despite having to work around the carpentry crew and their supplies, Lenny's crew kept the job site reasonably tidy during the process. Once they had finished, they cleaned up their work areas perfectly. Excellent job. Beautiful patio, so beautiful, in fact, that we now refer to it as the terrace!

Our deck & patio were designed & installed by American Deck & Patio. We had contacted seven contractors and were most impressed by Steve Schultz who was able to create a design for our unusually shaped property. He was quick to respond, very knowledgeable & professional and we love the finished product. The people who built the deck & patio were excellent craftsmen, especially Juan Carlos. I highly recommend this company & would be happy to show off the finished product to any potential customers.

It went very well, especially considering the fact that they had to work around our busy travel schedule. Also there were some permit issues that needed to be resolved. The deck looks great!

The quality of the work and the craftsmanship is outstanding. The customer service was A+. Sean frequently engaged with us to assure customer satisfaction, and to insure we got what we expected. Very well done!

Very happy with the results. This spring a few large rainstorms resulted in a leak and Sean has promised after their busy summer building season to come and correct/repair the flashing where the leak occurred. Fortunately no apparent damage from rain but we will want it corrected.

Steve Shultze, the project manager, provided a prompt and detailed estimate with graphics of the proposed project. His estimate was pleasingly lower than the first estimate I got from another company. The work progressed much faster then I anticipated and his crew always showed up on time. I wanted the original metal awning to be saved and re-attached, which was done. The quality of the workmanship and the materials exceeded my expectations. The upper deck was completed to my wishes and is a delight to use. The ceiling fan I picked out was installed and provides a nice breeze on warm days. The finished new back porch is completely screened-in and enhances the value and appearance of my property. I was well pleased with my experience with American Deck & Patio and would hire them again.

My deck took 2 years to be completed, I had problems with the deck and it was a nightmare. We had a problem, because there was a problem with the deck with some boards. The guy came out and looked at it and he gave me an attitude, so I insisted that the manufacture come out. The manufacture came out, I wasn't saying it was there fault, I was just saying there was a problem with the boards. The manufacture came out and realized there was a defect in the board, so they would of had to completely redo the top boards on the deck. We tried to work with the contractor since he put the deck on, we thought he should re install it if possible. It just seemed to take forever for him to work with the manufacture, because he was always putting us on the back burner of new work that was coming in. Which did not make sense to me because the manufacture was paying him to redo the work, it wasn't like he had to come out and do this stuff for no cost. He kept saying he was busy with work and didn't have time to do an estimate to give to the manufacture. It literally took about another 7 months before the job was done, from the time it started. The guys who did the work was great, but from start to finish even the estimate, I didn't want to use them my husband want to use them, I wanted to use another company. Every time he came out to talk to me, he called me my someone else name, every single time. When it came time to finalize the contract which most of the design of the deck I did myself. I would tell him what I want and he would give me something else. So, I sat down and took that engineering paper and drew it up myself. He started to give me hard times about other things, but then he shows up the day to get the contract signed by my husband and I , he has the other lady who he keeps calling me contract instead of our contract. And after that he keeps giving my husband and I a hard time because it's take so long for my husband and I to sign the contract. From the very beginning I knew that this man was going to be a problem. Because he kept trying to design a deck that was different, I told him I didn't want paves, he kept trying to get me to get paves, I wanted solid flagstone patio I build it off the deck. And he just kind of gave me the runaround and still trying to get me to get paves. It was a nightmare, the deck is beautiful, the guys that put it down were great. The owner is trying to do so many things as a result it doesn't work, because you are going to end up giving bad customer service. We finally got it fix, but after we got he reinstall done, boards started coming up, we had to have another guy again to put the boards down. The people that work for them are amazing. the end result the quality was good, because some it was because lack of training. It took us a lot of effort to get it there. I would ask him to set up an appointment to come out to look at the problem, he would not call me he would just show up. I would have to recall him, He totally ignored everything, he was unresponsive, he was rude and arrogant. The people showing up the workers were very very good. As good as this deck is, I would never recommend them.

I have had an excellent experience with them. They were incredible. It is so beautiful, you would not believe it. They did a great job. The owner, Shawn, helped me design the whole project and he gave me lots of suggestions beyond what I had originally envisioned and I am so glad he did because I'm much happier with the results because of his suggestions. He spent a lot of time with me, I had a lot of questions. It was a real educational process for me because I had never done a project like this before.Even when I was getting estimates from multiple contractors, he was very attentive to me and responded to all of my questions over the phone, and via email. The team the did the work also was just outstanding. The foreman, Joe, he and I communicated very well together. Any questions I had, whatever they were going to be doing, he was very good about keeping me apprised all along the way. I was here, so of course I could see what they were doing. There were no issues with communication between me and the team that put it together. Once they started building I mostly dealt with Joe, but if I needed to talk to Shawn he was very accessible. I would rate them an A+. They gave me a very detailed estimate. I feel of Shawn and I achieved a very high rapport. I couldn't speak highly enough of American Deck. I talked to him in March, and I didn't sign any paperwork until June or July and then they started working on it in September I think, maybe the end of August. It was a project, decided what design I wanted. It was a big project. I would absolutely use them again.

They did excellent work, started on time and completed on schedule. Remained responsive throughout. Recommend this firm to anyone looking to build a deck!

The level of craftsmanship exceeded my expectations. The team leader(Steve) was professional and took care of procuring permits. The finished screened in porch now has a delightful ceiling fan and an upper deck with decorative railing. They stayed on target of their original estimate which was significantly less then their nearest competitor. Could not be more pleased.

Steve was very responsive and came out next day the week to view the area and discuss plans. Within the week he had sent a design that I liked and tweaked a bit to expand the area. Steve had the crew out quickly to start on the patio and it came out great. Within a year, the back edge began to sag and separate and Steve sent out someone to fix and shore up the trouble area without additional charge. It looks great and I am very happy with the service.

Company was professional and work was started and completed within 4 days. We are pleased with the outcome.

We had several contractors who came out to look at the problem and, realizing it was not a straightforward job, were not interested in working with us. Sean took on this difficult project and he and his crew did a fantastic job of working through a very difficult drainage problem creatively and cost-effectively. The crew was extremely hard-working and highly professional. They did a fantastic high-quality job.

The process was excellent and hassle-free. Project manager Steve Schultze kept us informed every step of the way and was pleasure to work with. Steve and is team were true professionals and skilled craftsmen. Our new deck deck is a beautiful and widely-admired addition to our home, and despite some unexpected weather delays, we were never concerned due to Steve's constant communication with us. Home repairs can often be a source of stress, but this time it was a smooth and rewarding process.

Terrible. First, they were unable to meet their obligations under the written contract. In the written contract they GUARANTEED that the roof they installed would not leak for a period of 5 years. Despite repeated attempts to repair the leaks in the lower roof, they were NEVER able to eliminate the leaks in the lower roof. Water from some leaks is running into the ceiling fans which are installed above the lower deck. Water from some of the leaks is leaking on the pegboard they installed in the shed. Second, they estimated the project would take two weeks. Instead, it took around seven months before they admitted they couldn't stop the leaks in the roof they installed despite their contractual obligations to do so. Third, during the seven months they "worked on it", weeks and months would go by without anyone returning my e-mails and without anyone showing up to continue work on the project. Fourth, the owner admitted that American Deck & Patio had not been "forthright" when they guaranteed that the roof they installed would not leak. Fifth, after they finally admitted they were unable to stop the leaks in the roof, they (at least to this point) have refused to refund the payments I made to them under the contract. Sixth, their workers damaged the wrapping I had around one of the windows on the lower deck. While the salesperson I worked with guaranteed American Deck and Patio would reimbursement me for the cost of the repairs, American Deck and Patio (at least to this point) has refused to refund the cost of the repairs for the damage American Deck and Patio has caused.

Excellent job !!! Thanks to Steve Schultze and his team.

Sean Conway and American Deck & Patio stand behind their work and are true professionals. They are very busy, so during high season, you might have to wait. Sean did an in-home consultation in June 2014. It took him several weeks to get me an initial quote, but he was great about discussing the details, making changes, and providing a fair price for a quality product. They aren't the cheapest, but they know what they are doing and use quality materials. Sean is also very fair about making minor changes during construction. He's upfront about what is out of scope and will cost extra, what options there are for making changes within scope, and I appreciated that he didn't nickel-and-dime me at all. I also appreciated that he gave me advice to extend out the length of the deck and patio and not to waste money on certain bells and whistles I had thought I wanted (he was so right!!). The job itself took a while to schedule. We signed a contract early Oct 2014 and the work started in mid-Nov and took about a month to complete (had a few weather and holiday delays). The deck and patio turned out beautifully and we've really enjoyed using it! The deck materials and construction were really great. For the patio, we have had grass growth between the pavers twice (1 and 2 years later - each spring). But both times, Sean sends his crew out to reapply the engineered sand underneath the pavers without extra charge. His foreman Lenny is a very nice guy. Respectful, professional, and hard-working. And they clean up well afterwards. As much as I hate to have this grass growth, I do appreciate that Sean takes care of the issue and stands behind his work and company.

I had a great experience with American Deck & Patio -- from the initial meeting with Sean through the design and build process. I have a very small city yard and had an existing deck and wanted a screened in porch for my own enjoyment, but also as a safe place for my cats to have outdoor time. Sean designed the perfect "catio" and maximized space and improved flow by moving the existing stairs. Jaimie and his crew did such a great job on the construction; it is beautiful and so well built, and they had to do it in a really tight fenced in space. Amazing. Adding the ceiling fan and the light made it the perfect outdoor room and I have used it multiple times a day since it was completed. I couldn't be happier with how it turned out (and neither could the kitties!).