Approved Pro
American Deck & Patio
Deck or Porch, Brick and Stone Patios, Walks, and Steps - Install, Brick, Stone or Block Wall Installation,
About us
We design and build custom outdoor living spaces in natural wood, low maintenance materials, natural stone, and concrete pavers. We're fully licensed and insured. We have been in business since 1989 and have thousands of satisfied customers throughout the DC Metro Area. We are A+ Rated with the BBB and have won Angie's List Super Service Award for 6 years in a row. We do not offer staining, sealing, and cleaning services.
Business highlights
36 years of experience
Services we offer
Decks, patios, screened porches, walls, fences, roof top decks, outdoor kitchens & outdoor living spaces. WE DON'T OFFER STAINING, SEALING, or CLEANING SERVICES.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9178 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 126-150 of 178 reviews
Robert W.
Jun 2014
We have lived in this house since Jan. 1984. In June of that year we had a 12 x 20 deck with a gazebo-style framework along the back of our house. The old deck had run its course and needed replacing, after 30 years of much use.
We got 4 estimates for building the deck, all from companies with high rankings on Angies List. Andy from AD &P came by, and although his was not the lowest bid (nor was it the highest), we chose AD &P because they seemed the most knowledgeable of all 4 companies that came by and most ready to meet our needs. They also included the soffit repair in the estimate, which most of the other companies did not include. They were also the quickest to provide a written estimate -- then and there at the end of the visit, along with lots of helpful information about the company.
The old deck was built on top of a concrete patio. AD & P took a look underneath and determined that the footing of our old deck was in good condition and could serve as the foundation for our new deck. We did not want our new deck to have the gazebo-style framework, and AD &P said that their estimate would include replacing the vinyl siding soffit below our roof from which our old framework jetted out.
They said the work would take 3-5 days. We said that we wanted pressure-treated wood rather than the more expensive composite, since it is in our plans to move soon anyway,and they based their estimate on pressure-treated wood. . The only composite that is used in all decks is for the upper horizontal part of the parapets, so as to avoid splintering. AD &P indicated that they would build the new deck according to the codes that have been promulgated in the years since our old deck was built and showed us what the required changes would be.
On June 2 they told us that they could start on June 23. We signed with them and put down a 1/3 down payment. The following g week they called and said that due to an unexpected opening, they could start building the deck the next day. The next day their demolition crew came and took apart the old deck. A trucker delivered a container to our driveway to hold the demolished wood pieces. The next day they started building the new deck. The workers were AD&P employees (not sub-contractors). They worked quickly for the rest of the week, and the total deck was finished in 4-5 days. The 2nd payment was made when work started, and the 3rd and final payment was made after the work was completed.
This was a total non-hassle project. AD & P obviously takes great pride in hiring skilled professional workers and in providing the utmost in quality workmanship. We were also given some suggestions on the brand of sealant to apply and on preparing the deck for sealing.
Over the past 30 years we have had many, many contractors work on our house,both within and without, and I can without hesitation that that AD & P is one of the best companies that we have worked with. I would certainly use them again, and I have already recommended to friends to use this company for their own deck projects. If I were giving a grade, I'd give them an A++++
We got 4 estimates for building the deck, all from companies with high rankings on Angies List. Andy from AD &P came by, and although his was not the lowest bid (nor was it the highest), we chose AD &P because they seemed the most knowledgeable of all 4 companies that came by and most ready to meet our needs. They also included the soffit repair in the estimate, which most of the other companies did not include. They were also the quickest to provide a written estimate -- then and there at the end of the visit, along with lots of helpful information about the company.
The old deck was built on top of a concrete patio. AD & P took a look underneath and determined that the footing of our old deck was in good condition and could serve as the foundation for our new deck. We did not want our new deck to have the gazebo-style framework, and AD &P said that their estimate would include replacing the vinyl siding soffit below our roof from which our old framework jetted out.
They said the work would take 3-5 days. We said that we wanted pressure-treated wood rather than the more expensive composite, since it is in our plans to move soon anyway,and they based their estimate on pressure-treated wood. . The only composite that is used in all decks is for the upper horizontal part of the parapets, so as to avoid splintering. AD &P indicated that they would build the new deck according to the codes that have been promulgated in the years since our old deck was built and showed us what the required changes would be.
On June 2 they told us that they could start on June 23. We signed with them and put down a 1/3 down payment. The following g week they called and said that due to an unexpected opening, they could start building the deck the next day. The next day their demolition crew came and took apart the old deck. A trucker delivered a container to our driveway to hold the demolished wood pieces. The next day they started building the new deck. The workers were AD&P employees (not sub-contractors). They worked quickly for the rest of the week, and the total deck was finished in 4-5 days. The 2nd payment was made when work started, and the 3rd and final payment was made after the work was completed.
This was a total non-hassle project. AD & P obviously takes great pride in hiring skilled professional workers and in providing the utmost in quality workmanship. We were also given some suggestions on the brand of sealant to apply and on preparing the deck for sealing.
Over the past 30 years we have had many, many contractors work on our house,both within and without, and I can without hesitation that that AD & P is one of the best companies that we have worked with. I would certainly use them again, and I have already recommended to friends to use this company for their own deck projects. If I were giving a grade, I'd give them an A++++
Response from American Deck & Patio
"Thank you for the positive and extensive review. I'm glad would could exceed you expectations and deliver a high quality deck for you to enjoy. Thank you for being an American Deck & Patio client. Sincerely, Andy Lombardo"
Adam S.
Jun 2014
We decided to use Sean, even though he was the most expensive estimate, because he was very thorough with the details of our project. He was also very eager to start the work. From the very beginning we started to feel like we were bothering him with our additional questions or when something changed the project start date. We were one week late in getting our backyard ready for the fence as a dumpster we ordered to remove some debris and dirt never showed up. It also rained for 3 days straight and delayed the project. Both of these events led to a very unprofessional phone call from Sean indicating he was dropping the wood off no matter what and this project needed to get going because he was losing time to work on other projects.
When we wanted to deviate slightly from the original design, Sean called it "off contract" and would get very stressed out. These deviations saved Sean money and some of them were out of our control. For example, he brought the wrong size of wood as we asked for an 8 ft fence and they brought 6 ft panels. We needed to lower the number of stairs to be installed based on the grade of the backyard; this actually saved Sean money because it was less work and less wood. He did not like the changes, said WE were difficult to work with.
I want to note that his subcontractors Joe and John were extremely professional, polite and punctual.
At the end of the project, Sean's team left the extra wood and concrete on the sidewalk, which we repeatedly warned him would get stolen and that we could get fined for dumping. It rained and the concrete bags and debris turned into a soggy mess that we cleaned up. We called to tell Sean once again that someone needed to pick the wood up and he sent us a 5 page email telling us to "f" off and then asked us to tape the final check to our backdoor so he could pick it up. Really?!?!?
Here are some excerpts:
I found managing your project to be challenging. There seemed to be a lot of deviation from what we contracted for. I wanted to see that we made you happy...and went out of my way, as did Joe, to work with you on things that were not detailed on the contract. That's a two-way street. I am now working on my twentieth contract, with another 30 or so proposals out there. I rely on these working documents to convey to me what the customer is expecting from me when I go to manage and install the project. There is no way I am going to have any sort of recall other than what I have put into my contract. And I know my contracts are very detailed...it's one of the reasons I land so much business. I would bet my contract was more detailed than many of the others you received. And if it wasn't detailed to your liking, I never heard of it. Every customer thinks there project is the most important one out there and they really don't give a D...about anyone else's project but their own. And most don't like excuses.
This is the City. It's not the 'burbs. The challenges of working in the City are 100-fold more challenging than in the 'burbs. It's easier for the lumber yard to get in and out in the 'burbs, there's more space, there's more storage, there's more co-existence and less theft, and so on, and so on.
So, yes, I would like to pick up the check tomorrow...and not meet you in the City on a Friday night after 5:00pm. I firmly believe everything I have done and conveyed has demonstrated what type of contractor I am and the service we attempted to provide to you. I would like to think our actions have given you no pause. I will look to copy and paste your gate concerns to Joe and see that he follows up with you via phone call so we can see that this is addressed. He would be better equipped to discuss these concerns.
The fence looks good but there are some kinks that we are still not happy about. It is leaning in certain areas and the gate hardware is cheap and the gates wont latch.
When we wanted to deviate slightly from the original design, Sean called it "off contract" and would get very stressed out. These deviations saved Sean money and some of them were out of our control. For example, he brought the wrong size of wood as we asked for an 8 ft fence and they brought 6 ft panels. We needed to lower the number of stairs to be installed based on the grade of the backyard; this actually saved Sean money because it was less work and less wood. He did not like the changes, said WE were difficult to work with.
I want to note that his subcontractors Joe and John were extremely professional, polite and punctual.
At the end of the project, Sean's team left the extra wood and concrete on the sidewalk, which we repeatedly warned him would get stolen and that we could get fined for dumping. It rained and the concrete bags and debris turned into a soggy mess that we cleaned up. We called to tell Sean once again that someone needed to pick the wood up and he sent us a 5 page email telling us to "f" off and then asked us to tape the final check to our backdoor so he could pick it up. Really?!?!?
Here are some excerpts:
I found managing your project to be challenging. There seemed to be a lot of deviation from what we contracted for. I wanted to see that we made you happy...and went out of my way, as did Joe, to work with you on things that were not detailed on the contract. That's a two-way street. I am now working on my twentieth contract, with another 30 or so proposals out there. I rely on these working documents to convey to me what the customer is expecting from me when I go to manage and install the project. There is no way I am going to have any sort of recall other than what I have put into my contract. And I know my contracts are very detailed...it's one of the reasons I land so much business. I would bet my contract was more detailed than many of the others you received. And if it wasn't detailed to your liking, I never heard of it. Every customer thinks there project is the most important one out there and they really don't give a D...about anyone else's project but their own. And most don't like excuses.
This is the City. It's not the 'burbs. The challenges of working in the City are 100-fold more challenging than in the 'burbs. It's easier for the lumber yard to get in and out in the 'burbs, there's more space, there's more storage, there's more co-existence and less theft, and so on, and so on.
So, yes, I would like to pick up the check tomorrow...and not meet you in the City on a Friday night after 5:00pm. I firmly believe everything I have done and conveyed has demonstrated what type of contractor I am and the service we attempted to provide to you. I would like to think our actions have given you no pause. I will look to copy and paste your gate concerns to Joe and see that he follows up with you via phone call so we can see that this is addressed. He would be better equipped to discuss these concerns.
The fence looks good but there are some kinks that we are still not happy about. It is leaning in certain areas and the gate hardware is cheap and the gates wont latch.
Response from American Deck & Patio
"In all my years, I have never experienced a client who expected to deviate from the agreed scope of work in our contract as much as this customer. Making changes on a whim, asking the crews to deviate from the terms of what we agreed to build, and arguing it was to be an 7' tall fence when all the contract language specified a 6' tall fence, a simple $6k project turned into an incredibly frustrating undertaking for all of us at American Deck and Patio. And I find it preposterous that the customer seems to think that they can make changes, in their eyes minimizing the scope of work, and then expect to be thanked for making the changes and expecting to be compensated with a price deduction. My excerpts were on point. I'll stand behind them. I will be engaged with over 100 clients and will have worked out detailed proposals, which convert to contracts once they move forward with our services, and I will then rely on those details in the contract to ensure that we deliver on what the customer wants. Plenty of time is then spent to ensure the correct materials and the correct amount of materials are delivered to the job site, on or about the agreed upon date, and that thorough communication takes place to ensure that the crew understands the scope of the project and what specifically is to be built. This client asked to be put into our work calendar so that our work would commence after other work that was being performed at his home. That work was delayed....delayed again....and then delayed once more...by weeks. They never thought for a moment the impact that was having with our ability to line up the materials, deliveries, crews, etc. And they never once apologized. Once the work started...and we worked through the issue of the fence (American Deck and Patio switching the materials needed to erect the 'off-contract' higher fence at no extra charge), we were bombarded with the customer making one change after the other. And yes, I became perturbed, and even upset, that so much extra effort on the part of our team and myself had to take place to complete the project. A simple one-week project more than doubled in time as the team and I worked tirelessly to see that we could wrap the project up and move on, despite the fickle nature of the customer. Time was lost, extra money was directed to the project in labor overruns and extra materials being brought in and picked up...and this customer only sees 'how they are saving us money?!?!' They say in business that 'The Customer is Always Right.' It's an approach we take seriously at American Deck and Patio. In this instance, the customer was, and is, very wrong. And by the way, the only 'F' bombs that were lobbed about came from the customer....not from me. That is a downright untruth. Lastly, this customer agreed to pay extra money for yet another agreed upon change out in the field...and then balked at paying any extra money as HE had determined his changes had saved me money. Incredible. Thankfully, by the many, many, many letters of recommendation we have posted here on this site, as well as our 3 years straight winning Angie's List 'Super Service Award', should indicate to any who read this post seeing that is an anomaly....and really extremely untruthful in many, many ways. Sean Conway"
Aubrey D.
May 2014
American Deck and Patio provided detailed specifications for a Pergola to encompass an outdoor kitchen. The team worked with us to develop the appropriate materials and allotted space. Since this was our first experience building this type of structure, we really required the assistance of an experienced professional to help guide us in the right direction. Sean Conway was the perfect person to do so. He helped us transform our vision of a functional area to an even more beautiful space than we could have imagined. I highly recommend American Deck and Patio for any of your outdoor beautification projects. You will certainly be pleased with their work.
Response from American Deck & Patio
"Thanks so much for the kind words. Your pergola has been a 'fan favorite' for many of our clients. The entire backyard entertaining area looks great with the fire pit, outdoor kitchen, and walkways. We have replicated your specific pergola approach twice now as folks have seen the photos and simply asked us to duplicate it. And we have another project lined up for this pergola approach later this fall. We are happy that you are so happy. Let's hope you will enjoy for many, many years to come."
Gary L.
Apr 2014
Professional, quality work.
Response from American Deck & Patio
"Thank you for the positive review. Thank you for being an American Deck & Patio client. Sincerely, Andy Lombardo"
Roopa V.
Apr 2014
I initially contacted Sean via phone. We had a very good and thorough conversation about several options through various price points that he had available before coming out for a site visit. This allowed me to consider and compare him to other quotes I had received from competing deck companies before scheduling time to meet face to face. Sean also made time to meet me during the weekend with short notice such that I did not have to take off time from work. Initially I had asked Sean for services to completely remove and build a brand new deck, which is a fairly large expense. After Sean saw the condition of my deck's "bones" he felt that there was a better solution that was less expensive and added more value to house. As mentioned, he gave several options and I decided on the option to place a engineered lumber support beam with additional posts that would not block the view of the below windows but yet still maintain the proper load requirements. Secondly, Sean replaced the top decking with a PVC capped composite deck. His crew did not need access to the house and therefore I did not need to be around while the deck was being built. Him and his team were detailed and provided high quality service on our deck repair and face lift.
Response from American Deck & Patio
"While other contractors has suggested a total tear-down and rebuild from the ground up, the substructure of this deck was still very solid. The deck was an ideal candidate for our 'Deck Refurbishment' approach where we beefed up the substructure, bringing the framing up to current code req's, and then added new 25 year-warranty pvc-capstock composite decking and a matching pvc-capstock composite top hand rail. We were happy to have saved you a significant amount of money while giving the deck a face lift. Thanks for choosing our services."
Keith U.
Feb 2014
Andy from American Deck and Patio was great to work with. He was very responsive and helpful in designing a deck we would be happy with. They used quality materials, and the craftmanship was excellent all around. Price was reasonable given the quality of work and Andy's team worked through tough conditions in a winter build. We couldn't be more p[leased with the results and are looking forward to many years with our new deck.
Response from American Deck & Patio
"[removed member name], Thanks for the good review. It was a pleasure working with you. Enjoy your new porch if we ever break out of this winter."
Brian C.
Feb 2014
The whole transaction was excellent. I didn't go with the cheapest bid, for various reasons. So I won't say they are inexpensive, but I believe on some level you get what you pay for. All the interactions were very professional and comfortable. I got the quote ahead of time. He showed up at the right time for the appointment and worked with me on the design. They called ahead of the scheduled time for the work so I knew when they would arrive and they warned me appropriately about a big dumpster delivery. The work followed exactly as scheduled, the workers were very good. They went overboard by spreading the extra soil across my yard as I had told them I would do myself if they just left a pile. What great service! Everything was tidied up and the yard was cleaned up when they left. Nothing came up as an unexpected issue and the patio still looks great now about 6 months later!
Response from American Deck & Patio
"Thank you for the nice review. I also appreciate the recent referral for a client that called you directly. Enjoy the patio and let me know if ever need anything else.. Thank you for being an American Deck & Patio client. Sincerely, Andy Lombardo"
Jennifer W.
Nov 2013
Sean took his time with us from the beginning and really spent time getting to understand what we were looking for. He came up with great design ideas and helped up pick the right colors and shape for the patio. He kept us completely informed all along to way and the progress reports were very detailed. I would highly recommend them again.
Response from American Deck & Patio
"Thank you for your kind words. I am happy you are happy. It's a great patio for your backyard and family. Budget-friendly, expansive with dedicated separate seating areas for dining and lounging, an intimate 'seating wall' where the privacy trees were planted, the patio delivers on many levels that you, as new homeowners, were looking for. We have had many clients who have seen your pictures and requested a similar approach for their backyard. We hope you enjoy the project for many, many years. Sean Conway, Owner"
Philip C.
Oct 2013
I live in the west coast and wanted to help my elderly parents replace the wrap-around deck at their house. Suffice to say, it was quite a challenge to do the project from out-of-state. Anyways, I contacted 5 deck installers that I found on Angie's List. All were highly rated with great reviews. Sean from American Deck and Patio came out to my parent's house. After his initial visit, he immediately contacted me and made a number of valuable recommendations on how we should go about best constructing the new deck, and what would look best and how we'd be able to get the most benefit. Because of his candor, responsiveness in replying my emails and addressing my questions and concerns, I decided to have American Deck and Patio build my parent's new deck.
Once we signed the contract with American Deck and Patio, Sean worked patiently with us on providing the drawings and documentation to get formal approval on the project with our homeowners association. He took care of all of the permits, submitted all the required drawings, assisted with all the applications, etc. Sean made life about as easy as possible when
going through the initial phases of any project.
As with any large project, there were some delays, but primarily because of all the paper works that the homeowner association required. Sean worked with us every step of the way. After we finally got the approval from the association, American Deck and Patio started pretty much as scheduled. Sean and his wife Mia stayed in touch with me via email throughout the process updating me on the activities and schedule of their crew. Since I'm out-of-state, Sean even sent me photos to keep me posted on the progress of the project.
Through my dealings with Sean, I found him to be honest and straightforward. According to my parents, the crews that came to install the deck were earnest, hardworking, courteous, professional and did a first rate job. They were punctual and always kept the area clean.
I am extremely happy with the quality of the deck that they build. I and my family cannot wait to visit my parents to enjoy the new deck. I would definitely use this company again for any future projects. They easily exceeded my high expectations.
Once we signed the contract with American Deck and Patio, Sean worked patiently with us on providing the drawings and documentation to get formal approval on the project with our homeowners association. He took care of all of the permits, submitted all the required drawings, assisted with all the applications, etc. Sean made life about as easy as possible when
going through the initial phases of any project.
As with any large project, there were some delays, but primarily because of all the paper works that the homeowner association required. Sean worked with us every step of the way. After we finally got the approval from the association, American Deck and Patio started pretty much as scheduled. Sean and his wife Mia stayed in touch with me via email throughout the process updating me on the activities and schedule of their crew. Since I'm out-of-state, Sean even sent me photos to keep me posted on the progress of the project.
Through my dealings with Sean, I found him to be honest and straightforward. According to my parents, the crews that came to install the deck were earnest, hardworking, courteous, professional and did a first rate job. They were punctual and always kept the area clean.
I am extremely happy with the quality of the deck that they build. I and my family cannot wait to visit my parents to enjoy the new deck. I would definitely use this company again for any future projects. They easily exceeded my high expectations.
PAUL K.
Oct 2013
Andy Lombardo provided our initial estimate and worked with us as the primary contact throughout the job. We chose American Deck b/c their plan for the build seemed much simpler and more logical than two other contract groups that we talked with (we received a bid from one). Basically there are other options for building a screen porch at ground level (in terms of the base/foundation), and the other contractors seemed to take overly complex approaches.
Andy was very easy to work with from the beginning. He drew up a draft contract, which he revised after I consulted with him, and laid out the plans clearly. He and I talked regularly right before the project start, since we had ordered the door separately (and Andy was good about providing advice when we were trying to determine the specs for the door), and the work started basically right on time. Progress was good, although there were a few slowdowns for inspections, the screens to come in, etc. Nothing out of the ordinary. One thing I especially appreciated is right after I first talked with Andy, he checked on the necessary space needed between the wall of our house and the planned porch - since our electric meter is located there - and found out that a minimum clearance of 3 feet was needed. The other contractors didn't even consider this. The team finished the porch just a couple of days ago and Andy came almost immediately to inspect the team's work a final time before collecting payment.
One other note I would like to include - this porch was something I was more interested in having than my husband - thus I handled about 99% of the management of this job on our end. I have dealt with many professionals who have "talked down" to me as a female, and I really applaud Andy, and his team, for interacting with me professionally and in the same manner that I would expect that they would have treated my husband. All in all, a very easy contract experience, and we love the porch!
Andy was very easy to work with from the beginning. He drew up a draft contract, which he revised after I consulted with him, and laid out the plans clearly. He and I talked regularly right before the project start, since we had ordered the door separately (and Andy was good about providing advice when we were trying to determine the specs for the door), and the work started basically right on time. Progress was good, although there were a few slowdowns for inspections, the screens to come in, etc. Nothing out of the ordinary. One thing I especially appreciated is right after I first talked with Andy, he checked on the necessary space needed between the wall of our house and the planned porch - since our electric meter is located there - and found out that a minimum clearance of 3 feet was needed. The other contractors didn't even consider this. The team finished the porch just a couple of days ago and Andy came almost immediately to inspect the team's work a final time before collecting payment.
One other note I would like to include - this porch was something I was more interested in having than my husband - thus I handled about 99% of the management of this job on our end. I have dealt with many professionals who have "talked down" to me as a female, and I really applaud Andy, and his team, for interacting with me professionally and in the same manner that I would expect that they would have treated my husband. All in all, a very easy contract experience, and we love the porch!
Response from American Deck & Patio
"Thank you for the nice review. I'm glad your overall experience was positive. Yes, there are always minor hiccups in a somewhat complex project with several people and inspectors to coordinate. I'm happy we were able to work through them and complete the job to your satisfaction. I've never considered the whole female dynamic, and perhaps that's why our relationship was easy and natural. But thank you for pointing that out. I appreciate your referral too. That is how we continue to grow our business. Thank you for being an American Deck & Patio client. Sincerely, Andy Lombardo"
Ben B.
Oct 2013
Andy from American Deck and Patio was a relief to work with after the first two quotes I received from other local contractors for our deck project, both of which were more expensive than American Deck and less transparent about what they were charging for. Andy was very professional from the start, took time to understand what I was looking for, and laid out the range of build options with a clear quote on the incremental cost of various options (e.g., type of decking, rails, add-ons).
When I first contacted American Deck, they warned me that they had a substantial backlog of projects and wouldn't be able to get to our project as soon as I had hoped. However, after talking to Andy, I decided it was worth the wait to get someone that I felt would do the job right and at at a fair price.
Ultimately, they started work roughly around when they initially estimated they would, and they completed our deck in a little over a week. We now have a beautiful new deck that I'm confident we will be able to enjoy for a very long time.
When I first contacted American Deck, they warned me that they had a substantial backlog of projects and wouldn't be able to get to our project as soon as I had hoped. However, after talking to Andy, I decided it was worth the wait to get someone that I felt would do the job right and at at a fair price.
Ultimately, they started work roughly around when they initially estimated they would, and they completed our deck in a little over a week. We now have a beautiful new deck that I'm confident we will be able to enjoy for a very long time.
Response from American Deck & Patio
"[removed member name] Thank you for the great review. Your review reflects the goals I set out to achieve when engaging with a client to produce a great project. Often it's more about the overall experience than the details of the construction. Obviously that is important too, but if the communication and commitment are not there then you will find a reason to be dissatisfied. Please call or email me if you need any more service. Thank you for being a client of American Deck & Patio. Sincerely, Andy Lombardo"
Jennifer S.
Oct 2013
It went really well. The patio crew, in particular, worked very hard. The work came out beautifully and they made it all very easy. We made an adjustment on the size of the patio at the last minute and they were able to accomodate us. It was not the least expensive bid we received for the work but it was a fair price and the work came out really well. Overall professional job. They came when they said they would for estimates and follow-up and work was done on-time.
Response from American Deck & Patio
"[removed member name] It was a pleasure working with you on your project. I really appreciate your review. If you need anything in the future please call or email. Thank you for being an american Deck & Patio client. Sincerely, Andy Lombardo"
Joe O.
Oct 2013
Outstanding. Andy L did a great job helping me in the design phase delivered on all his promises in a timely manner. I was also especially pleased with the lead carpenter (Joe McDonald). Joe was professional at all times and is an excellent carpenter. Joe was always punctual and made sure his team cleaned up after each days work.
I would highly recommend this company. The price as very good and I couldn't be more pleased with the porch. we use it everyday.
I would highly recommend this company. The price as very good and I couldn't be more pleased with the porch. we use it everyday.
Response from American Deck & Patio
"Thanks for the review. I really appreciate it. I sent it to Joe as he appreciates getting good feedback from the clients he works for. Joe takes a lot of pride is his work and satisfying even the most thorough customers. Thank you being an American Deck & Patio client. Sincerely, Andy Lombardo"
Thomas M.
Oct 2013
Prior to doing this project we did extensive research in order to get a basic idea of what we wanted to do.
We had 3 contractors give us their ideas and what it will cost. We did a lot of listening, but we
also wanted to be heard. American Deck and Patio, specifically Andy Lombardo, was the first contractor we met.
He was wonderful. He knew how to listen and give advice. Before he even left, he drew up a design plan incorporating our ideas. Here was a person that we could work with, and me having an engineering background, I could be very anal about details. In writing up the proposal Andy gave us options on how we could save money, or how we could add wow factor. We always felt comfortable with him, and we never felt pressured.
So now everything looks good on paper. So how was the execution? I couldn't be happier with the work they did.
With the paver patio I worked with Lenny, and the screened-in porch I worked with Joe McDonald. Both men were very
dedicated and took pride in their work. As in any construction project, there will always be minor issues that arise.
How these issues are handled is what separates a good company that does mediocre work to one that does exceptional work.
American Deck and Patio, does exceptional work. Not that there was many issues, but when there was, I was brought into loop to make sure I was satisfied.
I highly recommend them.
We had 3 contractors give us their ideas and what it will cost. We did a lot of listening, but we
also wanted to be heard. American Deck and Patio, specifically Andy Lombardo, was the first contractor we met.
He was wonderful. He knew how to listen and give advice. Before he even left, he drew up a design plan incorporating our ideas. Here was a person that we could work with, and me having an engineering background, I could be very anal about details. In writing up the proposal Andy gave us options on how we could save money, or how we could add wow factor. We always felt comfortable with him, and we never felt pressured.
So now everything looks good on paper. So how was the execution? I couldn't be happier with the work they did.
With the paver patio I worked with Lenny, and the screened-in porch I worked with Joe McDonald. Both men were very
dedicated and took pride in their work. As in any construction project, there will always be minor issues that arise.
How these issues are handled is what separates a good company that does mediocre work to one that does exceptional work.
American Deck and Patio, does exceptional work. Not that there was many issues, but when there was, I was brought into loop to make sure I was satisfied.
I highly recommend them.
Response from American Deck & Patio
"Wow what a review and summary of the project. Fantastic. Your project looks awesome and I appreciate the great review and the before and after pictures. Joe and Lenny did a great job and we all enjoyed working for you. Please send the name of your landscaper. He did a great job rebuilding the yard and dressing it up with the plantings. Thank you for being an American Deck & Patio client. Sincerely, Andy Lombardo"
Sylvia C.
Oct 2013
Sean and his team did a wonderful job on building our deck and patio project. Sean also worked with me to design the areas so that they met with our HOA rules and regulations which added a lot to his work load. He stayed true to his cost estimates and was very reasonably priced so there were no surprises when it came time to pay for the work.
Even with issues with rain and drainage they got the job done on time and did a beautiful job. In addition to the deck and patio he addressed future issues with drainage by running our drain lines out to the edge of our property so that we would have proper drainage going forward and used a much deeper than normal gravel bed for the patio to allow for drainage and stability during the rainy season.
The end product is safe, sturdy, attractive and exactly what we wanted. We definitely recommend American Deck and Patio to anyone wanting to build a deck or patio at a reasonable price.
Even with issues with rain and drainage they got the job done on time and did a beautiful job. In addition to the deck and patio he addressed future issues with drainage by running our drain lines out to the edge of our property so that we would have proper drainage going forward and used a much deeper than normal gravel bed for the patio to allow for drainage and stability during the rainy season.
The end product is safe, sturdy, attractive and exactly what we wanted. We definitely recommend American Deck and Patio to anyone wanting to build a deck or patio at a reasonable price.
Response from American Deck & Patio
"Thank you very much for your kind words. We have now built three other projects in your community, in large part to you allowing folks to see our work. The deck and patio created over 800sf of outside entertainment space, which I know will be welcomed when you entertain out-of-town family and guests. We're happy you chose our services and we sincerely enjoyed working with you. Sean Conway, Owner"
Lynne M.
Oct 2013
They did great work and the price was very competitive. I was satisfied with the craftsmanship. Otherwise, they were professional and they've been in business for long time. They did the job by the book and didn't try to pull a trick on me. However, they didn't run the design by me. It was a basic deck, but they put the stairs not where I wanted them.
Jack E.
Oct 2013
there were a few hiccups with the under parts of the porch and they
took them in stride and got the job done
took them in stride and got the job done
Richard F.
Oct 2013
From start to finish, the performance of American Deck & Patio exceeded our expectations. Andy Lombardo was professional, pleasant, and most helpful in the selection process of the various options for our design plan. The services were performed on schedule and with several important and beneficial changes made along the way. Andy answered all of our questions, and worked to achieve the goal of our being satisfied with the end result. We very much appreciate Andy's team of men who were professional, careful, courteous, prompt and, judging from the results, very competent. We can only hope that our future experience with other providers approaches our experience in this case. Therefore, we feel confident in recommending American Deck & Patio to friends and neighbors. One of our neighbors who observed the work being done on our property, is now also having work done by American Deck & Patio.
Response from American Deck & Patio
"Thanks for the review. I think the job turned out great. It was a pleasure working for you."
Nimisha K.
Sep 2013
I loved working with this company! The person I worked with most directly was Kirk- who was so professional and likable. He really listened to the ideas we had about how to design our patio and worked with us on multiple drafts before we finalized the design. He delivered what he promised and rally stands behind the work. The project was completed on time and in the price that was quoted. I was very pleased.
We will be building a fence soon and will use this company again!
We will be building a fence soon and will use this company again!
Shuzhou S.
Sep 2013
Andy and his team did excellent job, good quality work and
responsive communication; I am looking forward having them engage another
project at our back yard;
Both me and my wife are very busy with work, communicate with Andy via email is
one of the best experience I had comparing with the other home improvement
projects I had in the past.
The work team was very polite and hard working, they explained to me their plan
and work progress daily which help us plan events correspondingly.
Another thing I think was very helpful was that
Andy gave us estimate on his first visit, which helps us make decision quickly;
many other companies drag for long time before gave us an estimate, this is one
of the reason American Deck &Patio was chosen in the first place , plus
their good review on angieslist
responsive communication; I am looking forward having them engage another
project at our back yard;
Both me and my wife are very busy with work, communicate with Andy via email is
one of the best experience I had comparing with the other home improvement
projects I had in the past.
The work team was very polite and hard working, they explained to me their plan
and work progress daily which help us plan events correspondingly.
Another thing I think was very helpful was that
Andy gave us estimate on his first visit, which helps us make decision quickly;
many other companies drag for long time before gave us an estimate, this is one
of the reason American Deck &Patio was chosen in the first place , plus
their good review on angieslist
Response from American Deck & Patio
"Thank you for the kind words. We appreciate your business and look forward to working with you again in the future. I hope you thoroughly enjoy the new Screen Rom and Deck for many years to come. Thank you for choosing American Deck and Patio."
Kristy K.
Aug 2013
Excellent work. Very professional and patient with my delays in making decisions about the materials and railing. Completed the job in very little time and cleaned up well. The only negative at all was that initially I had to call a couple of times before I received a call back. I'd recommend if that happens you call again. After that I received regular updates and fast responses to any questions I had. I have no reservations in recommending them. I'm very pleased with the deck and all my dealings with American Deck.
Response from American Deck & Patio
"(removed member name), Thanks for your comments. I enjoyed working with you. I'm glad everything worked out well with Mike the welder. Thank you for choosing American Deck & Patio for your project."
Christine C.
Aug 2013
The new decks are beautiful. My one complaint was that the job took longer than promised because because sufficient materials weren't ordered at the beginning of the job. However, the delay was worth the finished product.
Response from American Deck & Patio
"Thank you for choosing our services. Yes, a bit of a hiccup in that we didn't bring in enough of the railing product, which was a special order. We appreciate your understanding and always strive to see that we limit the setbacks in all of our projects. We are most happy that you are happy with the end result. We hope you enjoy our project for many years. Sincerely, Sean Conway, Owner"
RAYNARD W.
Jul 2013
It took a little longer than I would have wished but they did excellent work.
Debra P.
Jul 2013
Sean spent a great deal of time on his first visit explaining pros and cons of the various brands and materials we were looking at. He knew we had had a very bad experience with the contractor and materials that were used the previous time so he took a lot of time explaining everything. we knew there might be some "surprises" when the foundation was uncovered and infant we did find that everything had rotted and rusted so had to be replaced.
That said, the only criticism is that after the job was done someone was supposedtocome back to cover some visible nail holes and that was never done..
I cannot overemphasize the professionalism of and care taken by Sean and his crew. I could not have asked for more. Sean came back one more time before we finalized plans to answer any remaining questions and make any changes, of which there were a couple.
The new deck is gorgeous and we all love it. I wouldnot hesitate to recommend American Deck to anybody.
That said, the only criticism is that after the job was done someone was supposedtocome back to cover some visible nail holes and that was never done..
I cannot overemphasize the professionalism of and care taken by Sean and his crew. I could not have asked for more. Sean came back one more time before we finalized plans to answer any remaining questions and make any changes, of which there were a couple.
The new deck is gorgeous and we all love it. I wouldnot hesitate to recommend American Deck to anybody.
Response from American Deck & Patio
"Thank you for the kind words. We appreciate your trust in our services. As far as those nail holes go, they WILL be addressed. Just an oversight as I had thought we had swung back through to get them. Thank you for the 'head's up'. I hope you thoroughly enjoy the new deck for many, many, many years. Thank you for choosing American Deck and Patio."
Manju M.
Jul 2013
The above process seemed really cut and dry and all nuts and
bolts. But the end product, the screen porch with an open deck is something my
husband and I are very proud of. We took at least four estimates before we contacted
Sean Conway at American Deck & Patio. His professionalism, his honesty, and his thorough
knowledge about the products and the process earned him the contract. I also
had the pleasure of working with Mia Conway, Sean?s wife, who is part of the
team and answered my questions and concerns on various occasions. From the beginning
till end, Sean was always accessible, was easy to work with, and customer satisfaction
was his top priority. In fact, there were some unforeseen obstacles when our deck
and screen porch were being built. But every time Sean explained to us as to
what was going on and how he was going to remedy it. When he was on site, he
took detailed note of everything and if something was not to his liking, his
crew had to dismantle it and do it again. It was comforting to know that Sean
would do the right thing and not cut corners. The project turned out to be
beautiful and aesthetically pleasing. Jaime and his crew worked diligently to
finish the project on time in spite of the rain in May and June. Once they were
done, they cleaned up the backyard and there was no trace that they had worked in
there for almost two months. It was a wonderful experience working with Sean
Conway and his team at American Deck & Patio.
bolts. But the end product, the screen porch with an open deck is something my
husband and I are very proud of. We took at least four estimates before we contacted
Sean Conway at American Deck & Patio. His professionalism, his honesty, and his thorough
knowledge about the products and the process earned him the contract. I also
had the pleasure of working with Mia Conway, Sean?s wife, who is part of the
team and answered my questions and concerns on various occasions. From the beginning
till end, Sean was always accessible, was easy to work with, and customer satisfaction
was his top priority. In fact, there were some unforeseen obstacles when our deck
and screen porch were being built. But every time Sean explained to us as to
what was going on and how he was going to remedy it. When he was on site, he
took detailed note of everything and if something was not to his liking, his
crew had to dismantle it and do it again. It was comforting to know that Sean
would do the right thing and not cut corners. The project turned out to be
beautiful and aesthetically pleasing. Jaime and his crew worked diligently to
finish the project on time in spite of the rain in May and June. Once they were
done, they cleaned up the backyard and there was no trace that they had worked in
there for almost two months. It was a wonderful experience working with Sean
Conway and his team at American Deck & Patio.
Response from American Deck & Patio
"Thank you for your very kind words. We did experience quite a few hiccups with your project and I appreciate your understanding throughout the process. Life throws us curve balls from time to time and the customers who understand that we are only human, and not infallible, are truly a joy to work with when the project gets a bit off track. In the end, your porch turned out to be a beautiful addition to your home. I hope you and your family have many, many, many enjoyable years on it. And thanks again for being so understanding. Sean Conway, owner."
Licensing
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FAQ
American Deck & Patio is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
American Deck & Patio accepts the following forms of payment: CreditCard
Yes, American Deck & Patio offers free project estimates.
No, American Deck & Patio does not offer eco-friendly accreditations.
No, American Deck & Patio does not offer a senior discount.
No, American Deck & Patio does not offer emergency services.
Yes, American Deck & Patio offers warranties.