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Nescor

window installer

About us

Nescor has served Mass and homeowners since 1957, using quality products and factory trained installers. Fully licensed and insured. BBB accredited, Good Housekeeping Seal. We strive for Customer Excellence!! Free Estimates are available. Call (888) 637-2671 or Visit www.NescorNow.com.

Business highlights

67 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

3.9153 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
19%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.3
value
3.9
responsiveness
4.0
Showing 26-47 of 153 reviews

Marlene K.
02/2019
4.0
Very good work, the cleanup was good.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
02/2019
5.0
Those guys are Top Notch, the best. You Need Nescor Now

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Binod G.
01/2019
5.0
Good

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Gayle V.
12/2018
5.0
All the employees were very pleasant. They cleaned up the area, even blowed the area to make sure they did not leave any scraps behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

david r.
10/2018
4.0
No leaks at this time.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

kevin K.
09/2018
5.0
Top quality materials, excellent customer interface, by the book job execution. Glad to not have to worry about our roof ever again!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Matt J.
08/2018
0.5
I had a leak on my roof, they promised to fix the leak and roof, they suggested a new roof, I still have a leak AFTER they put a new roof on. They left the leak even though did the new roof. They will not follow through on fixing the problem.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Richard B.
07/2018
1.5
Redid the roof. Did new decking in the back and joists. Roof looks great. Customer service, terrible! Dumpster arrived when job was done. It sat in my driveway for over a week. Broke the railing on the deck. They said they would repair it but never did. The Port-a-potty never came. In July, five people, nine hours and no toilet. Twenty two sheets of plywood sat in my driveway for nine days after the job was done. Called them four times. Nescor spent at least three minutes picking up nails. I'm still finding them.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
0.5


Carol W.
07/2018
4.0
Poor communication among office personnel. The construction contact I called didn't return my calls for days. I was getting very frustrated. As it turns out she was on jury duty. If they told me I would have just waited for her return, I've been on jury duty you have no control. I got a metal roof it is very expensive. Time will tell if it is worth the money. It does look very nice and adds to the value of my house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Pamela B.
07/2018
0.5
We had severe water damage due to ice dams, which were were ASSURED would not happen. Three years in a row. We have had to insulate where Nestor failed to do so or even address the problem.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Betty L.
07/2018
5.0
Replaced our 60+ year old basement windows. Our old ones were drafty. We always worried about pipes freezing in the basement. New windows look wonderful. New or did an excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jane S.
07/2018
3.5
Communication was not the greatest but worked performed was excellent.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
1.5

Yes, I recommend this pro

Laura F.
06/2018
5.0
ROOF/GUTTERS: Our situation was getting pretty dire, old shingles lying in the front yard, water spots making a pattern on the ceiling, prairie growing in some old gutters we couldn't get to...let me tell you this company really saved us! They gave a detailed sales presentation with product samples. We purchased a metal roof that looks like typical shingles and a covered gutter system. A crew installed the roof in around 6 hours (single level small house). The next day another crew installed the gutters in a few hours. Why we chose Nescor: 1) they were able to schedule the job quickly, before the next rain storm, ha ha! 2) the roof material promises to be leak-free, maintenance-free, and worry-free. 3) the gutters were included in the bid and also promise to be maintenance-free. 4) Nescor has its own crews of employees to do the job rather than having to coordinate and depend on sub-contractors. Why we would choose them again: 1) The new roof and gutters look wonderful! Good clean solid installation! 2) THEY SHOWED UP WHEN THEY SAID THEY WOULD. They were actually early. 3) The crew respected our wishes to protect some plants growing near the house. 4) The crew supervisor came out and talked with us, then continued to respond to my texts even after the work was done. Special considerations: Our situation was difficult but not unique I'm sure. I had spent a year basically struggling to know what to do to get this roof work done. I was afraid to expose an elderly parent to risks from strangers or unknown contractors. If you are in my boat, I feel safe in recommending Nescor to you. This company addressed every one of our concerns and solved more problems than we expected! Our other bids were for asphalt shingles/no gutters, so I can't really say anything pricewise except this job was worth every penny -- money well spent for the peace of mind we are feeling right now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff B.
06/2018
5.0
Chris knocked on my door and introduced me to NESCOR. Sandy came to speak with me about the gutter shield. Cindy helped me over the phone. Adam and Pat did the installation. The entire process was smooth and quick, everyone was very professional and courteous, and the gutter shield looks great! I believe this product is well-designed by thoughtful people, and I have confidence it will prevent rain water/snow/ice from damaging my house. The folks at NESCOR also assured me that if I have any issues they'll be happy to come back and resolve them. I recommend talking with them if you're thinking of how to better protect your house and you're curious about the gutter shield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

wayne H.
05/2018
4.0
.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

James V.
05/2018
4.0
The roof is beautiful and less expensive than I imagined. Looks exactly like standard fiberglass but with a better quality. The work crew was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Shannon S.
04/2018
5.0
Friendly prompt service. Only took a day

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Monica N.
04/2018
4.5
The finished product was amazing. Impressed with technology but little pricey. Only drawback is salesman told us they work on Saturdays which we thought was great. When it came down to scheduling were informed they really don't. Don't make promises you can't keep. Overall GREAT!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Artur K.
03/2018
5.0
Prompt courtesy service, said would take a day and it did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

GLENROY P.
12/2017
4.0
Reasonably priced

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Robert A.
11/2017
3.0
Nescor is a very good local company,they did a great job, fast work . they pealed & put new roof on in one day. pricing though is steep, they worked extremely hard in trying to sell me a metal roof @ double the cost.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Daniel S.
09/2017
0.5
Horrible installation of gutters . Nescor promised to install seamless gutters and their gutter shields. This was part of a package deal which included a graphite covered metal roof. Water falls behind the gutters and drips through the fascia .The gutters are hung too low on one side of the house, nearly hitting the top of the door. One down spout receives no water and is useless. Since early spring, four months ago, my sills and foundation have been taking a beating because of the water spillage behind the gutters. The gutter shields were never installed even though I paid for them in advance when I was asked to sign off on the completion of the roof. I never got the gutter shields. Instead, an inferior gutter screen was installed without my knowledge or approval. Nescor claims on their website that gutter screens "simply do not work." Yet, Nescor chose to install screens on my gutters because their gutter shields, which I paid for, would not fit with their new metal roof. A few basic measurements before the sale would have made a difference. If they measured the pitch before the work started they would have known that they could not offer me the gutter shields which was a prime selling point of the package deal. Half of the sales pitch was devoted to the unique benefits of the gutter shield system. Without the gutter shields water slips over the roof edge and makes a path towards the fascia. This is because the roof needs a drip edge. Nescor's metal roof has an a very short overhang-about a half inch. The roof buckles in several places. Also, some of the roof shows bare metal peeking through the graphite covering. This looks bad. It's been five months with no fix from Nescor. They were paid the first week of April. The first two months I called them frequently trying get these matters addressed and resolved. The merry go round of phone calls, repeating to the screeners my concerns, and appointments made, and no one shows, was disheartening. At the end of May I suffered a seizure. Until then I only had known fine health. I would like a proper fix which would will stop the water from damaging my home and also allow me to reach inside my gutters to clear them. The screens must go. I don't want them, and I did not agree to them. I paid 18,000 dollars for 13 squares of roofing and about 100 feet of seamless gutters with gutter shields. My house is small. My dreams are big. Someday, maybe, Nescor will do the right thing.

Rating CategoryRating out of 5
quality
1.5
value
2.0
responsiveness
0.5


Contact information

148 Doty Circle, West Springfield, MA 01089

http://nescornow.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
8:00 AM - 2:00 PM

Licensing

Licensed*

Trade License Number
CS-081031
Trade License Locale
MA
Trade License Expiration
09/06/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

window installer

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: 8:00 AM - 2:00 PM

Nescor accepts the following forms of payment: CreditCard
Yes, Nescor offers free project estimates.
No, Nescor does not offer eco-friendly accreditations.
No, Nescor does not offer a senior discount.
Yes, Nescor offers emergency services.
No, Nescor does not offer warranties.

Contact information

148 Doty Circle, West Springfield, MA 01089

http://nescornow.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
8:00 AM - 2:00 PM