Approved Pro
Norfolk Floor Service
Wood Flooring Repair or Partial Replacement, Wood Flooring Refinish,
About us
Norfolk Floor Service offers traditional and dustless hardwood floor refinishing solutions. Our prices are fair and reasonable with our customer's deadline as our first priority, no job too big or too small.
Business highlights
Emergency services offered
13 years of experience
Services we offer
Laminate and Wood Flooring Install, Wood Flooring Refinish & Repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.6140 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 12% | ||
| 0% | ||
| 0% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 140 reviews
Philip T.
Nov 2025
Wood Flooring Refinish
Responsive and does amazing work. Will hire again.
Paul G.
Jun 2025
Wood Flooring Refinish
Great work and flexibility with our tight schedule!
Philip P.
Dec 2023
Wood Flooring Repair or Partial Replacement
They are actually doing my whole house over on the inside,WALLS,Windows & Floors & bathroom & Kitchen As I had extensive water Damage last February due to a Burst Pipe that was Frozen. Good people at Norfolk Flooring!!!!!
Denise D.
Mar 2023
Wood Flooring Refinish
Norfolk did a quality job. Professional and good communication. I will hire them again.
Ron R.
May 2022
Wood Flooring Refinish
Great service and quality work
Jonathan L.
Feb 2022
Wood Flooring Refinish
Wu's team did a wonderful job. They completed the work in three days; I wanted three coats of polyurethane. Particularly difficult was the job of removing some carpeting under radiators, which I was not able to remove, but they were able to get out except for a couple of carpet tack strips against the wall. Those strips will stay for now. The communication with Wu was good, despite it being the holiday season and New Year, which was approaching.
Steven B.
Jun 2021
Wood Flooring Refinish
Wu’s team was incredible. They refinished ~2,500 sqft in 2 days; and the finished product was impeccable. Great communication as well! 100% recommended!
Jay B.
May 2021
Wood Flooring Repair or Partial Replacement
Quality work at a reasonable price
Diane S.
May 2021
Wood Flooring Refinish
This was a small job — there was one small room (70 square feet) in the condo that I just purchased with a significantly damaged hardwood floor. All of the other floors were fine, except for deep scarring in three “stripes” another room from rolling drawers with damaged wheels. Norfolk did a beautiful job of refinishing the floor in the one room — it is gorgeous—and also repaired the three stripes in the other room for a price that proportional to the size of the job — all of the other companies had a project-minimum cost that was more than twice as much.
Dennis F.
Apr 2021
Wood Flooring Refinish
Competitive,pricing; prompt response; excellent quality work.
Jacob R.
Mar 2021
Wood Flooring Repair or Partial Replacement
Wu and his team did an excellent job refinishing my apartment floors. Their quote was fair and the work was completed quickly!
Vincent S.
Mar 2021
Wood Flooring Refinish
Wu and his crew were great to work with.
David H.
Mar 2021
Wood Flooring Refinish
I just had my bedroom floor done. I had put a notice on home advisor on Thursday. I got a call on Friday. A gentleman came by that day and gave me a very reasonable estimate. The workers showed up Saturday morning and were done in about 2 hours ( I had removed everything from the room prior) including putting down the first coat of poly. Monday morning they came by to put down the second coat of poly. I couldn't have gotten quicker service. Mr Zheng was very easy going and I couldn't be happier with the job they did. Just a little side note. If you have a floor done, depending on the location in your house you may want to leave for a while after the poly is put down. The fumes will give you a headache.
Michael D.
Jan 2021
Wood Flooring Refinish
good service very clean an excellent and professional job exceeded my expectation
Jolanda R.
Nov 2020
Wood Flooring Repair or Partial Replacement
Very friendly, responsive and great work!I will use again.
Carol P.
Sep 2020
Wood Flooring Repair or Partial Replacement
Arrived early to start work. Completed as said. Great results. Trying to get a receipt but no response.
Chuck Z.
Sep 2020
Wood Flooring Repair or Partial Replacement
Came out quickly and solved the problem-would use them again.
John H.
May 2020
Wood Flooring Repair or Partial Replacement
Wu and his group were very good and worked very well for us . We are very happy with the job
Ebrinel A.
May 2020
Wood Flooring Refinish
What an owesome service and great price! They called me right after I requested an estimate throught Home Advisor. They arrived early to provide my flooring services and went right to work. The final result was just perfect, my floor looks as if it were new.
Nishant S.
Apr 2020
Wood Flooring Refinish
Good work but sometimes difficult to communicate.
Abdel Z.
Mar 2020
Wood Flooring Refinish
Wu and team were great. Did a wonderful job refinishing my floors, installing wood handrail and replacing carpet with LVP. Fast and reasonably priced. Would definitely recommend them and hire this company again in the future. AZ
Susie A.
Mar 2020
Great work again by Wu and his team. Very easy to get a quote and they got us done incredibly fast. Most importantly our new hardwood floor is absolutely gorgeous.
Chris F.
Jan 2020
Wood Flooring Repair or Partial Replacement
Wu was easy and awesome to deal with. Price was excellent. Worked very fast.
Ofelia B.
Dec 2019
Wood Flooring Refinish
No comments.
Michael R.
Nov 2019
Wood Flooring Repair or Partial Replacement
Great experience with Norfolk Floor Service. They responded quickly to my call, were punctual, and very quickly got the job done with high quality results. Will absolutely use them again!
Licensing
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FAQ
Norfolk Floor Service is currently rated 4.6 overall out of 5.
Yes, Norfolk Floor Service offers free project estimates.
No, Norfolk Floor Service does not offer eco-friendly accreditations.
No, Norfolk Floor Service does not offer a senior discount.
Yes, Norfolk Floor Service offers emergency services.
No, Norfolk Floor Service does not offer warranties.