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Lucky Gorilla Computer Services

4.1(
26
)

Computer Repair, Website Design & Development, Computer Training

About us

In early 2003, Rick Fulton had a problem with one of his home PCs and needed to find an expert to help him fix it. After extensively searching in the local telephone book and the web, it looked like he had found a place to do the work. He unplugged all those wires…printers, modems, and iPods – then carried the PC down the steps out to his car and set off to find the repair shop. After getting lost, he eventually found the repair shop. He lugged the computer through the narrow door and dropped it on the front counter. The “helpful” teenager at the counter told Rick he would call in a few days. A week later he was told the hard drive was damaged and the PC would be fixed in 4 days. Four days later, he went to pick-up the PC and found the door was locked and the business closed due to a death in the family. Two weeks later he finally got his computer back along with an outrageous repair bill. There had to be a better way! Over the next 2 or 3 months, Rick thought about how frustrating his recent experience with computer repair shops had been and decided to do something about it. There was, however, a big problem – he didn’t know the first thing about fixing a computer! Rick’s expertise was in marketing, sales, and running profitable companies. So now what? He spent the next year talking to anyone who would give him 5 minutes about the computer repair industry. After hundreds of telephone calls, countless hours of research, and numerous in-person interviews… it became very clear. Being able to fix a computer was not the problem! In fact, there were plenty of “computer repair entrepreneurs” trying to make a living at fixing computers who were miserable failures. The problem wasn’t whether they could fix a computer. The problem was they couldn’t find enough customers on a continuous basis to make their business work for them. And the very few who could find enough customers got buried under the operational logistics of a managing a computer repair business. A business was born! Rick created a system by which a person with intelligence and drive could successfully develop and grow a computer service business and he began to Franchise it under the Lucky Gorilla trademark. The Leger family of the Worcester area purchased one of the first Lucky Gorilla franchises in 2007 and grew it into the large, regional, on-site computer services company that it is today. And now with the Capital infusion and industry experience of the owners, the goal of Lucky Gorilla is to expand the geographical reach and breadth of its computer-related services to customers in need throughout the state of Massachusetts. The Mantra is simple: Fast & friendly service Competitive pricing Expert technicians From all of our Team here at Lucky Gorilla Computer Services, we look forward to servicing your technology needs. Gabriel Medine, Vice President.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Virus removal, data recovery, windows recovery, computer cleanup, computer speed-up, virus protection, email setup & troubleshooting.

Services we don't offer

Ask for details.

Amenities

Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.126 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
12%
3
4%
2
0%
1
19%
Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.5
responsiveness
4.3
punctuality
4.6
Write a review
Showing 26-26 of 26 reviews
ANTHONY D.
02/2014
4.0
computer repair
  + -1 more
.
Description of Work: Set up new computer. transfer all files from exsisting one. Install our programs.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
    • 1
    • 2(current)

Contact information

100 Green Street, Northborough, MA 01532

www.luckygorilla.com

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Computer Repair,
Website Design & Development,
Computer Training

FAQ

Lucky Gorilla Computer Services is currently rated 4.1 overall out of 5.

Sunday: 8:00 AM - 9:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

Lucky Gorilla Computer Services accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, Lucky Gorilla Computer Services does not offer free project estimates.
No, Lucky Gorilla Computer Services does not offer eco-friendly accreditations.
Yes, Lucky Gorilla Computer Services offers a 10% senior discount.
Yes, Lucky Gorilla Computer Services offers emergency services.
No, Lucky Gorilla Computer Services does not offer warranties.
Lucky Gorilla Computer Services offers the following services: Virus removal, data recovery, windows recovery, computer cleanup, computer speed-up, virus protection, email setup & troubleshooting.
Ask for details.

Contact information

100 Green Street, Northborough, MA 01532

www.luckygorilla.com

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM