The Narrow Lane Company is a full service landscape company dedicated to creating and maintaining beautiful outdoor spaces you'll absolutely love! All work is done in a timely, professional manner and 100% guaranteed.
Description of Work: Requested an estimate for renovation of our front yard. Navré Requested an estimate for a front yard renovation. Never received the estimate or any communication on their part.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dick N.
04/2020
1.0
stamped concrete
+ -1 more
they never contacted me.
Description of Work: aeration and dethatching
Rating Category
Rating out of 5
Response from The Narrow Lane Landscape Company
Hello, My sincere apologies that you did not receive any of the multiple communications I sent. I did call you on April 7, 2020 at 4:25 PM and left a voice mail and then again on April 10 through the Angie’s List chat function to let you know that you are, unfortunately, our of our service area. Thanks, Lori
Donald M.
04/2018
5.0
landscaping, snow removal
+ 0 more
Excellent... FOOD
Description of Work: Snow plowing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea M.
09/2017
5.0
landscaping
+ -1 more
They did an excellent job!
Description of Work: Landscaping.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Narrow Lane Landscape Company
We pride ourselves in getting the job done right... and we'll make that happen every time!
Andrea M.
06/2017
5.0
landscaping
+ -1 more
unknown
Description of Work: Landscaping
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Narrow Lane Landscape Company
Thank you! At The Narrow Lane we offer unique and beautiful landscape design. Staffed with a full-design team that knows the ins-and-outs of our wonderful New England horticulture and style - let us design your upcoming project. Call today!
Thank you for your review. The Narrow Lane is able to provide beautiful landscape designs within any budget and execute in the most professional way. From landscape lighting to ornamental plantings, we do it all. Call us for your next project!
john W.
01/2016
5.0
landscaping
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Narrow Lane Landscape Company
Thank you for your posting. We offer landscape design, lighting, hardscaping and more - call us today to work on your upcoming project.
Jennifer M.
07/2015
5.0
landscaping, patios
+ 0 more
unknown
Description of Work: Of the three contractors that quoted the job, Ron's price was right in the middle and he seemed to be the most knowledgeable and offered the most creative ideas. The job was done on time and took as long as we expected it to. Our patio is gorgeous. Would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
Response from The Narrow Lane Landscape Company
Thank you for your posting! We do patios, firepits, outdoor kitchens - any of your landscaping needs! Let us come work for you!
Sally F.
06/2015
1.0
landscaping
+ -1 more
unknown
Description of Work: No return phone call
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from The Narrow Lane Landscape Company
I am truly sorry if you did not receive a return call. It is our goal to respond to any calls or e-mails we receive within 2 days. If per chance you called and did NOT receive a return call from The Narrow Lane - please accept my utmost apologies. It is our primary goal to respond to all requests that The Narrow Lane receives! At The Narrow Lane we strive to ensure that each client is 100% satisfied.
Donna P.
02/2015
1.0
landscaping
+ -1 more
unknown
Description of Work: No response.
Rating Category
Rating out of 5
Response from The Narrow Lane Landscape Company
During the blizzard of 2015 and the following 15 inch plus storm we received over 250 calls for snow removal. Our company voice mail stated very clearly that we were no longer taking new snow clients - in the case we received email messages or messages via Angie's List we promptly replied to them, typically within minutes, and definitely within a few hours. If per chance you called and did NOT receive feedback from The Narrow Lane - my most sincere apologies. It is our number one goal that our clients absolutely love working with The Narrow Lane! We do all we can to make sure that each client is 100% satisfied.
MARIA R.
02/2015
2.0
landscaping
+ -1 more
unknown
Description of Work: They never returned my call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from The Narrow Lane Landscape Company
During the blizzard of 2015 and the following 15 inch plus storm we received over 250 calls for snow removal. Our company voice mail stated very clearly that we were no longer taking new snow clients - in the case we received email messages or messages via Angie's List we promptly replied to them, typically within minutes, and definitely within a few hours. If per chance you called and did NOT receive feedback from The Narrow Lane - my most sincere apologies. It is our number one goal that our clients absolutely love working with The Narrow Lane! We do all we can to make sure that each client is 100% satisfied.
Burt B.
06/2014
5.0
landscaping
+ -1 more
unknown
Description of Work: Provided an estimate in a very timely fashion. Unfortunately another contractor we had previously contacted came through for us to do the work.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Narrow Lane Landscape Company
Thank you for your review! We strive to offer the very best landscape service at excellent prices. Call us today to get started on your new landscape project!
Jessica C.
08/2012
5.0
landscaping, hardscaping
+ 0 more
We think the Narrow Lane did an A+ job! Ron, the owner, is a great listener and he translated our ideas into a good plan that was quoted at a fair price. He communicated well to let us know when the work was due to start. His team made great progress every day, first removing all of the old chain link fence and trees, and also removing an enormous old tree stump. The wall they built looks great, with all the proper foundations and considerations for drainage - and following the fill and turf, our back yard is finally level and has a great lawn! Because we couldn't be here every day following the install, Ron came by and set up a system of sprinklers to ensure that the new lawn gets water every day which is essential. The paver area is also just great, really clean and well made, also ensuring that rain water drains away from the house. All of the work was done as planned, quickly and cleanly, and when they were finished, the clean up job was perfect - they also removed a lot of old stones and rubble from around the property to clean it up really well. Ron was also very helpful with advice as to what we could plant in the various areas of the garden - we will do that part ourselves since we want to get involved and get our hands dirty! The Narrow Lane has provided us with a clean and level garden in which to play!
Description of Work: We had an old chain link fence and several small trees removed at our property line. A new retaining wall was built and land filled up to the wall to level off our whole back yard area. Trees were planted at the property line to create a privacy screen to our neighbors. New turf was laid down to create an instant lawn at the back and the front. A new paving area was built around the side of the house from the driveway to the basement access area, Land on the other side of the driveway was graded and more trees were planted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from The Narrow Lane Landscape Company
I'm so glad to hear that you're completely satisfied with your new landscaping! Thank you for your posting! We really do listen to each of our clients' needs and wants and come up with the very best solution that is within budget. Let us work with you to transform your landscape - it's amazing how much a well designed and landscaped area can change the whole look and feel of your home!
Laura A.
08/2012
5.0
landscaping, snow removal
+ 0 more
I think I am going to go with their services in the fall. They provide all inclusive services including snow removal. I I was looking for snow removal and landscaping. They have been very responsive and sent emails and phone calls. He called today and said that he was going to be late and he wasn't that late.
Description of Work: I got an estimate from The Narrow Lane Landscape Company for landscaping and snow removal.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Narrow Lane Landscape Company
Thank you for your posting! I appreciate your time and business! We are a full-service landscape company providing year-round maintenance as well as unique landscape designs and installations. Please take a look at our photos! It is our sincere desire to give each and every client the very best service possible! We work with each client closely to understand their needs, give updates and suggestions and yes, even call ahead of time if we are going to be late! (A rare occasion I can assure you!)
Erin M.
07/2012
5.0
landscaping, hardscaping
+ 0 more
Ron was great to work with. His extensive knowledge was very helpful and he designed a beautiful paver walkway that far exceeded our expectations. The quality of the stone work is excellent. The landscaping came out beautiful. Our yard was in rough shape to begin with- the crew worked very hard and did a great job. Ron was available to answer any questions not only before but also during the process.
Description of Work: Designed and built paver walkway with steps and lighting, landscaped flower and shrub beds, did spring cleanup, planted grass seed and layed mulch. Also installed landscape lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from The Narrow Lane Landscape Company
Wow! Thank you for your posting. I'm glad to hear that you are enjoying your landscaping! We sincerely appreciate every opportunity that our clients afford us - from unique landscape designs with lighting, stonework and plantings, to simple and beautiful walkways, to maintaining these landscapes - each is valuable to us and we strive to make each client completely satisfied. We will go above and beyond to make sure you absolutely love your landscape!
DAVID K.
07/2012
4.0
landscaping, hardscaping
+ 0 more
He was a good guy but they were a little expensive. We didn't get to the point of negotiation of price. We simply went with another company. However prompt & professional.
Description of Work: Estimate for a large project including repair/replacement of brick & blue-stone front steps & walkway with patio. Installation of new lawn, garden beds & plants.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from The Narrow Lane Landscape Company
Thank you for your posting! I appreciate the compliment of "prompt & professional'! I hope that each of my clients, and prospective clients, feel that they are receiving the very best service available and in a timely manner.
Walkway: plot plan, estimate, rework the plan, deposit, job complete, pay balance - very smooth dealings
Description of Work: Besides the routine lawn service - mowing, mulching etc as well as snow removal (albeit not much snow in 2011-2012) Ron and his crew created a new back walkway last summer - pavers and plantings that greatly enhance the property. We have used Narrow Lane for approximately 3 years. I would recommend their services highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from The Narrow Lane Landscape Company
Thank you for your posting! This was a fun project - taking a small backyard walkway area and transforming it into a serene little garden area! It was a pleasure and thank you for the opportunity!
It went great! Our main design and construction work required every part of our yard to be torn up, excavated, or otherwise touched with a shovel, mini-excavator, or other tool/piece of machinery and Ron worked hard to ensure that the disruptions to my family were minimal. He also listened to each request, made recommendations based on our budget, worked hard to get the estimate within our budget, and has produced a product that every neighbor has complemented! We love how it all turned out and have had several people ask if it is a new house! I highly recommend The Narrow Lane for not only landscape design and construction, but also maintenance. Ron will work hard to ensure that he gives you exactly what you want in a budget you can be happy with.
Description of Work: The Narrow Lane, through Ron Goode, it's owner/operator and his team, performed various services for us, including 3 new paver walkways with cobblestone lining them, a new driveway, new sod in the front, new side and back lawns, new plantings, new retaining walls, two tree removals, large overgrown shrub removals, planting of several new trees and other plants, as well as fertilizing, leaf removal/Spring cleanup and some general landscape maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,500
Response from The Narrow Lane Landscape Company
Thank you for your review! It was a pleasure doing this project and I am glad to hear that you've gotten compliments on your new landscaping!
S H.
04/2012
3.0
landscaping
+ -1 more
Quote for Spring cleanup was double that of 2 other estimates. took 3 days to email generic estimate form.
Description of Work: was looking for sping cleanup.
Rating Category
Rating out of 5
value
1.0
Response from The Narrow Lane Landscape Company
Thank you for your response. I am sorry to hear that you feel that our pricing was out of range. I take great care to understand the needs of each of my clients and potential clients - and offer excellent pricing accordingly. I feel that I must have overestimated the amount of work that you were requesting to be done. The Narrow Lane takes pride in our clients' properties and wants each one to look amazing! There was construction debris and trash from the neighboring properties on this parcel of land and I would not have felt like we did our job had we not removed it. Regarding our contract and timing: I received this referral and made immediate contact. I scheduled an appointment that was convenient for her and met with her for her free estimate. I sent a professional, itemized proposal by week's end.
In general their work has been very good. They have been responsive whenever we have asked for efforts to protect grass on a bank during mowing and have been helpful in removing leaves and yard cuttings that we may have set aside. They have also made an effort to arrange their snow removal to accommodate our tenant's schedule. They are very professional and we continue to use them; I think this is now the 4th year.
Description of Work: Narrow Lane has provided landscape and related work at our property since the firm's inception, including seasonal and maintenance lawn services, also snow removal. This included building a small masonry decorative wall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from The Narrow Lane Landscape Company
Thank you for your response! We continue to strive to offer the very best work and service that the industry has to offer.
Sarah B.
03/2012
5.0
landscaping, lawn service
+ 0 more
The Narrow Lane crew was phenomenal. Hard-working, efficient, and diligent ... these men did an excellent job. We were amazed at the quality of the work accomplished.
Description of Work: The Narrow Lane crew performed a complete fall clean-up of our property, preparing it for the winter months by removing all the leaves, cleaning the gutters and clearing broken branches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from The Narrow Lane Landscape Company
Wonderful! Thank you for your report. Our goal at The Narrow Lane Landscape Company is that each and everyone of our clients feel that they've received the very best service. We are confident in our ability to deliver expert landscape designs, installations and maintenance. Thank you for the opportunity!
Ron was prompt, courteous and professional. Our lawn was always left looking better than we thought possible!
Description of Work: Ron's crew mowed and kept up the lawn over the summer, cleared leaves in the fall and plowed as needed this winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from The Narrow Lane Landscape Company
Thank you for your report! We value and appreciate the opportunity afforded us by each of our clients. Thank you.
ERIN E.
03/2012
5.0
landscaping, lawn service
+ 0 more
Ron is a pleasure to interact with. His company was very flexible and worked around our schedule. The crew was prompt, arriving a few minutes ahead of schedule. Everyone involved was very friendly.
Description of Work: Ron's crew removed a HUGE pile of brush from our overgrown yard. His crew worked at a very productive pace for two hours until the job was done. Besides removing the brush, they also cleaned up the rest of my yard with leaf blowers and rakes at no extra charge. One of the workers even climbed into a tree to cut out a branch that he saw was dead. They definitely went above and beyond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Narrow Lane Landscape Company
Thank you for your report - and your business! The Narrow Lane strives to exceed each of our clients' expectations on every job - whether it be a large, multi-project landscaping installation or a simple yard cleanup.
Tim L.
01/2012
5.0
landscaping, hardscaping
+ 0 more
This portion of the project went quite well. I would highly recommend the Narrow Lane for their professionalism, punctuality and delivering on what they promise. Ron and his team were a pleasure to work with and the simple fact is that they did not win the larger landscape project based on pricing alone. Otherwise his team was courteous, he responds timely to inquiries and he has great vision for landscape design but is not so set on his ideas that he does not blend the homeowners desires into his project designs. I would recommend the Narrow Lane without reservation and my initial reason for contacting them when I moved into my neighborhood was that my neighbor spoke so highly of them.
Description of Work: The Narrow Lane provided a plot survey / engineering plan and landscape design for our property in preparation on bidding for a larger landscape redesign project. The plot survey and landscape design was meant to incorporate a large retaining wall, numerous (over 50 ) various plantings, installation of a sprinkler system and adding fencing. Ron's team was very punctual and delivered on their commitment for the plot survey and design so that they both could be used for town permitting requirements.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,600
Response from The Narrow Lane Landscape Company
It was a pleasure working with this customer. Thank you for your business! We strive to make each of our client's feel understood and valued and I am very pleased to here that you are 100% satisfied with the work that we performed. During the design/planning stage of this project we encountered various issues that needed to be addressed concerning Newton building regulations and design aspects. We brought each issue/concern to our client's attention, presented multiple options, and decided upon a course of action that was then implemented. Though we would have enjoyed adding the design to our portfolio of work completed, in the end we did lose the construction aspect of this job due to price. The Narrow Lane Landscape Company strives to offer exceptional service at reasonable rates and works with each client to stay within budget guidelines. In this particular project we felt that the budget limit was below what we could comfortably maintain without lowering our standards of excellent construction and customer satisfaction.
Philip W.
11/2011
5.0
landscaping
+ -1 more
I am very happy with their service.
Description of Work: They did general landscaping and plowing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Narrow Lane Landscape Company
Thank you for your business! It has been a pleasure maintaining your landscaping! This particular landscape hosts a wide variety of plantings in a natural setting. We have expert pruners on staff that understand our client's needs/wants and how to best maintain their investment in their landscape. I'm glad to hear you are pleased and I look forward to working with you!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Lawn Irrigation,
Masonry,
Lawn Fertilization & Treatment,
Patios,
Asphalt Driveways,
Landscaping - Lighting,
Lighting
FAQ
The Narrow Lane Landscape Company is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
The Narrow Lane Landscape Company accepts the following forms of payment: Check
Yes, The Narrow Lane Landscape Company offers free project estimates.
Yes, The Narrow Lane Landscape Company offers eco-friendly accreditations.
No, The Narrow Lane Landscape Company does not offer a senior discount.
Yes, The Narrow Lane Landscape Company offers emergency services.
Yes, The Narrow Lane Landscape Company offers warranties.
The Narrow Lane Landscape Company offers the following services: Landscape design & installation. Landscape lighting. Patios. Walkways. Retaining walls. Plantings. Landscape construction. Landscape maintenance. Mowing. Fertilization. Brick pavers. Flagstone. Pillars. Block. Natural stone & wood retaining walls. Natural ponds & waterfall features. Asphalt driveways. Weeding. Snow plowing. Mulch. Spring & fall cleanups. Paver driveways. Tree service.