M.A. Paone Plumbing & Heating

Mike was very knowledgeable and super clear on explaining things. He took care of the warranty issue very nicely. He was very good on his time and the issue was fixed in a very timely manner. I couldn’t be happier

Great Communication throughout the project. Very prompt and professional. Would Recommend.

responsive and polite

Excellent work. High level of knowledge and skill and attention to detail. Installation is an big improvement over what was there before. Highly recommended.

Easy to talk to. Time and cost efficient. Punctual

Very friendly and professional

great guy - highly recommended

Mike did a great job. Came on time and explained all of my options.

Responded promptly and did a good job.

he did agood job

Our hot water heater died and these guys fixed it the following morning. Very nice and professional.

Michael Paone is truly the best. Prompt response to my emergency call due to a flooded gas water heater. He explained the brand, quality, and warranty of the new water heater to be replaced. He showed up as promised first thing in the morning. He did a fantastic job installing the new heater. He's super efficient and explained the operating and self servicing very clear. Michael and his team is very professional and they showed this when they even had to deal with a difficult upstairs neighbor. I appreciate the service they provided and new water heater is fully functioning the second day after the leakage. Will work with Michael again. Thank you!

It was great working with Mr. Paone. He did a great job. One minor issue I had is he never provided me with the work receipt.

On time efficient

A pleasure to do business with Michael. Fair price for water heater and problem feee installation. Will use him again

Mike came here when he said he would. He was careful and knowledgeable and provided me with answers to all my questions.

Mike is a very decent and honest man. Aside from that, he does excellent work for a reasonable price. I will hire him again and have no problem recommending him to my family and friends. For those saying that he doesn't give an invoice, they have to look in their e-mail or spam folder because that's how their invoice is delivered--by e-mail. Mine was delivered within 24 hours after the job was completed.

I had a "NEW" hot water tank installed on 03/25/18, I informed Mr. Paone on 03/27/18 that the pilot light is not staying on and I need him to come check it out, and yes I even added at his convenience ....well today is 05/02/18 (5 full weeks ) and he has not been here yet....Michael finally showed up and replaced my defected Hot water tank, this time all seems great, Thank You

I am a demanding consumer and can honestly they went beyond my expectations. Highly recommend.

Would not send a receipt after having received the payment 2 weeks ago and I have called 4 times.

Mike was quick to come out on a Sunday and assess our water heater issue at no initial cost. He helped check whether the heater was still under warranty and took care of the whole job- buying new heater, installing it, and junking old heater. He also shared helpful tips on heater maintenance and other safety measures. Mike was very professional, and made the whole process really smooth. Much appreciated.

They showed up on time they did a great job they were very pleasant I was very satisfied and will recommend my family and friends to use this company.

They were very professional and did the job quickly . I requested my receipt several times and never revived one. Would like my receipt.

The contractor is very experienced and easy dealing with. He is such a provider that make the busyness much clear so customer knowing what is exact going on. I am very impressed that he is the (maybe the only) person who willing to do almost twice the pipping job to correct a not comfortable layout. It makes the installation finally perfect to us. Thanks