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M.A. Paone Plumbing & Heating

water heater installer

About us

In business since 1987, M.A. Paone Plumbing & Heating, is Boston's premier contractor to handle all your water heater needs. Our professionals know what it takes to diagnose a problem and present you with a cost effective solution. When you are working with our company, rest assured you're working with the best company out there!

Business highlights

38 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.7417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
1%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.6
Showing 401-417 of 417 reviews

Christine C.
08/2013
4.5
Within minutes of submitting my request to find a plumber for a leaking toilet, Michael called, and set up an appointment for a free estimate the same day. He is very experienced, explained what could be the issue by looking at the age of the house and the physical appearance of the toilet, came back two days later, got the leak fixed within an hour. I was impressed and called him back for another estimate to see if another shower could be added to our home. He answered the phone and said he would email me to set a date, but has not done so yet. Not sure if he would get back to me.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$230

Peter D.
07/2013
5.0
We had a minor emergency due to a faulty saddle value on our kitchen faucet. Within minutes of entering a request in HomeAdvisor Michael contacted me and gave me a quote for performing the work on the same day. He communicated with me during the day about his arrival time and completed the work in a very timely way. He fully repaired the problem and left the work area clean and charged a very reasonable price. I would recommend him for plumbing work and will certainly keep his number for future reference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

David M.
07/2013
5.0
Fast response, was willing to help me through the problem over the phone, but issue was more complicated. Came out late at night on Saturday to help examine the water heater tank malfunction. Resolved the problem (replaced the tank) the next day. Friendly person. Explained things well. Space was left clean after installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ct L.
06/2013
5.0
Michael Paone is one of the best & most knowledgeable professional in his field. In addition to his quality of work, he provides awesome service as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

richard m.
04/2013
N/A
mike was very pleasant and has a good nature about him--explained everything so that i could understand the overall picture--

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Kyle W.
03/2013
N/A
Michael was extremely helpful in diagnosing my unique heating issue and provided an expert solution. His straightfoward attitude was coupled with a unique passion for doing the job correctly the first time. His rates are extremely reasonable. I could not be more happy with his work and will definitely use him for all of my heating and plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brigitte M.
03/2013
N/A
I hired Mr. Paone for an emergency when my ceramics kiln couldn't be started. Mr, Peone arrived shortly after I talked to him when he was finishing a previous job. He was courteous, completely competent, took the time to explain the problem to me and solved it in a short time. His competence resulted in a savings of likely several hundred dollars.I will certainly call him first if there is another plumbing problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark B.
03/2013
N/A
Paone Plumbing came right out and not only did the work I requested but took the time to walk me through my heating system and explain to me how everything works and what and if I should be concerned about. He spent the extra time out on the job to make sure I was happy and informed. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

C. L. M.
02/2013
N/A
Did great job. Wonderful follow up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darrell B.
02/2013
N/A
This mobile user did not provide any additional comments.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Narendra N.
02/2013
N/A
Prompt response and realistic quotes. In short - good value for your money!

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Holly H.
02/2013
N/A
My steam heating sysem was repiped by an unscrupulous person and Michael came in and diagnosed the problem, and also was very patient with my need for references, licenses, and also allowed me to pay several days afer he finished the work so I could see that the system was working - he came right away, explained everything, worked neatly and thoroughly and was overall a delight to work with and restored my faith in honesty. The system is so quiet, I can hardly tell when the heat is going on - no clanking, hissing, or gurgling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Jinghua Y.
01/2013
N/A
He Added a Hartford loops to my steam heating and make the banging nose disappeared

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,050

Contact information

429 Watertown Street Suite 201, Newton, MA 02458


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
11510
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, M.A. Paone Plumbing & Heating offers free project estimates.
No, M.A. Paone Plumbing & Heating does not offer eco-friendly accreditations.
No, M.A. Paone Plumbing & Heating does not offer a senior discount.
Yes, M.A. Paone Plumbing & Heating offers emergency services.
Yes, M.A. Paone Plumbing & Heating offers warranties.

Contact information

429 Watertown Street Suite 201, Newton, MA 02458


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed