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M.A. Paone Plumbing & Heating

water heater installer

About us

In business since 1987, M.A. Paone Plumbing & Heating is Boston's premier contractor to handle all your water heater needs. Our professionals know what it takes to diagnose a problem and present you with a cost effective solution. When you are working with our company, rest assured you're working with the best company out there!

Business highlights

38 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6370 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
1%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.6
Showing 26-50 of 370 reviews

Bryan F.
05/2021
5.0
From start to finish Mike was upfront and honest about the best options to complete the job. He is extremely knowledgeable which made me feel confident he was the guy to hire. He went above and beyond and did more than what other pros were going to do at an extremely fair price. I would absolutely recommend Mike, he’s an expert plumber and great guy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas M.
05/2021
5.0
Top notch service at an affordable price. The plumber was very friendly and informative. Gave me a lot of tips about proper annual maintenance that I can do myself to help prolong the life of my new hot water heater. A+++. Gonna call them first next time I need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kellie J.
04/2021
5.0
Mike was extremely knowledgable and professional. Responded quickly and installed my water heater the next day. I highly recommend and I will definitely use again for all future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara M.
04/2021
5.0
Mike, the owner was very courteous, knowledgeable and true to his word. Explained everything, came exactly as agreed . Rescued me from a difficult situation on the Saturday of Easter Sunday weekend. Worked neatly and did a great job at a reasonable cost. I highly recommend M.A. plumbing and heating!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim S.
01/2021
5.0
Very response, very easy to work with. Could have just replaced the tank, but also cleaned up some of the piping and venting. Much better now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lino V.
01/2021
5.0
Good experience overall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ben M.
01/2021
5.0
Very professional. Very knowledgeable. Honest - didn’t try to up sell something that was unnecessary. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JOHN B.
01/2021
5.0
they installed a new water heater in june '20. just after christmas, the pilot light kept going out. they came out, looked at the heater and decided to replace the valve. unfortunately, it didn't solve the problem. to prevent further issues, michael rplaced the water heater with a new one! they just finished th job and the water is heating up as i type. these guys are GREAT! i can't say enough good things about them. the area has been cleaned up and it looks fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
01/2021
5.0
I was extremely pleased to get rapid service. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frantz F.
12/2020
5.0
Michael is excellent. He explained everything to me. He showed me how to take care of my new water heater. I definitely will recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ari S.
12/2020
5.0
Michael was very friendly got the job done perfectly and quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Johalmy E.
12/2020
5.0
Quick and Efficient. Came out the next morning, removed the broken water heater, installed a new one and gave us a quote for a boiler replacement, all in less than 2 hours. Price was reasonable considering it included the cost of the unit, labor, removal and disposal of the old unit and all this being an emergency during the holidays and Covid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian K.
12/2020
5.0
These guys are not notch. Very knowledgeable , friendly. Replaced my hot water heater and will most definitely use them again for any future plumbing needs. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry S.
11/2020
5.0
The company was very responsive in replacing my water heater on a Saturday after I called them the day before. No additional charge for a weekend installation. Cleaned up nicely and explained how to care for the water heater. I would definitely recommend Paine Plumbing and Heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

J D.
10/2020
4.0
They were reasonably priced and very easy to deal with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jiaqiang L.
10/2020
5.0
The owner of the company Michael was very clear-cut about what he could offer and so efficient in the replacement of my old water heater tank with a new one. My old tank did not work and he provided me with the same-day delivery and replacement service. My condo is on third floor and the tank should be placed in a narrow closet. But to him and his crew it was just like a piece of cake. Easy and no hassle! The price was so affordable and the installation job was just great! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vitaly K.
10/2020
5.0
Very honest about all the costs, cares about his craft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan M.
09/2020
5.0
Definitely would hire them again! Quick and easy with a reasonable price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert P.
09/2020
5.0
excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacey S.
09/2020
5.0
M A Paone came on a Saturday to install my new water heater. Very professional, very thorough, I would highly recommend. Michael was also very personable, easy to talk to and was ok with answering all my questions. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sudha B.
09/2020
5.0
Mike was really helpful in getting the new water heater installed.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Geoffrey K.
08/2020
5.0
The best plumber in Boston, by far. Mike replaced my old decrepit hot water heater with a tankless and I am still amazed with his workmanship and attention to detail! Mike always showed up on time and kept me up to date with all the work he was doing. I am going to recommend him to my neighbors and if you want a job done correctly, this is the guy for you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen W.
08/2020
5.0
On time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg S.
08/2020
5.0
Awesome job! Very quick response to my request and a great job explaining all the pros and cons of different hot water systems available. We eventually settled on a tank with a lifetime warranty! It was installed the very next day! Amazing service from a very personable guy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana G.
08/2020
5.0
Michael & Team were wonderful! They arrived promptly, finished quickly, were able to explain the issues at hand and were up front about repair options & payment. Great quality and professionalism!! Would 100% use them again or recommend to others!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10 Wildwood Avenue, Newton, MA 02460


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

water heater installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

M.A. Paone Plumbing & Heating accepts the following forms of payment: CreditCard
Yes, M.A. Paone Plumbing & Heating offers free project estimates.
No, M.A. Paone Plumbing & Heating does not offer eco-friendly accreditations.
No, M.A. Paone Plumbing & Heating does not offer a senior discount.
No, M.A. Paone Plumbing & Heating does not offer emergency services.
No, M.A. Paone Plumbing & Heating does not offer warranties.

Contact information

10 Wildwood Avenue, Newton, MA 02460


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed