In business since 1987, M.A. Paone Plumbing & Heating is Boston's premier contractor to handle all your water heater needs. Our professionals know what it takes to diagnose a problem and present you with a cost effective solution. When you are working with our company, rest assured you're working with the best company out there!
From start to finish Mike was upfront and honest about the best options to complete the job. He is extremely knowledgeable which made me feel confident he was the guy to hire. He went above and beyond and did more than what other pros were going to do at an extremely fair price. I would absolutely recommend Mike, he’s an expert plumber and great guy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Thomas M.
05/2021
5.0
Top notch service at an affordable price. The plumber was very friendly and informative. Gave me a lot of tips about proper annual maintenance that I can do myself to help prolong the life of my new hot water heater. A+++. Gonna call them first next time I need a plumber.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kellie J.
04/2021
5.0
Mike was extremely knowledgable and professional. Responded quickly and installed my water heater the next day. I highly recommend and I will definitely use again for all future plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara M.
04/2021
5.0
Mike, the owner was very courteous, knowledgeable and true to his word. Explained everything, came exactly as agreed . Rescued me from a difficult situation on the Saturday of Easter Sunday weekend. Worked neatly and did a great job at a reasonable cost. I highly recommend M.A. plumbing and heating!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tim S.
01/2021
5.0
Very response, very easy to work with. Could have just replaced the tank, but also cleaned up some of the piping and venting. Much better now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lino V.
01/2021
5.0
Good experience overall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Ben M.
01/2021
5.0
Very professional. Very knowledgeable. Honest - didn’t try to up sell something that was unnecessary. Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
JOHN B.
01/2021
5.0
they installed a new water heater in june '20. just after christmas, the pilot light kept going out. they came out, looked at the heater and decided to replace the valve. unfortunately, it didn't solve the problem. to prevent further issues, michael rplaced the water heater with a new one! they just finished th job and the water is heating up as i type. these guys are GREAT! i can't say enough good things about them. the area has been cleaned up and it looks fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael C.
01/2021
5.0
I was extremely pleased to get rapid service. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frantz F.
12/2020
5.0
Michael is excellent. He explained everything to me. He showed me how to take care of my new water heater. I definitely will recommend him to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ari S.
12/2020
5.0
Michael was very friendly got the job done perfectly and quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Johalmy E.
12/2020
5.0
Quick and Efficient. Came out the next morning, removed the broken water heater, installed a new one and gave us a quote for a boiler replacement, all in less than 2 hours. Price was reasonable considering it included the cost of the unit, labor, removal and disposal of the old unit and all this being an emergency during the holidays and Covid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian K.
12/2020
5.0
These guys are not notch. Very knowledgeable , friendly. Replaced my hot water heater and will most definitely use them again for any future plumbing needs. I highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Harry S.
11/2020
5.0
The company was very responsive in replacing my water heater on a Saturday after I called them the day before. No additional charge for a weekend installation. Cleaned up nicely and explained how to care for the water heater. I would definitely recommend Paine Plumbing and Heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
J D.
10/2020
4.0
They were reasonably priced and very easy to deal with
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jiaqiang L.
10/2020
5.0
The owner of the company Michael was very clear-cut about what he could offer and so efficient in the replacement of my old water heater tank with a new one. My old tank did not work and he provided me with the same-day delivery and replacement service. My condo is on third floor and the tank should be placed in a narrow closet. But to him and his crew it was just like a piece of cake. Easy and no hassle! The price was so affordable and the installation job was just great! Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vitaly K.
10/2020
5.0
Very honest about all the costs, cares about his craft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ryan M.
09/2020
5.0
Definitely would hire them again! Quick and easy with a reasonable price!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert P.
09/2020
5.0
excellent
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stacey S.
09/2020
5.0
M A Paone came on a Saturday to install my new water heater. Very professional, very thorough, I would highly recommend. Michael was also very personable, easy to talk to and was ok with answering all my questions. Would hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sudha B.
09/2020
5.0
Mike was really helpful in getting the new water heater installed.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Geoffrey K.
08/2020
5.0
The best plumber in Boston, by far. Mike replaced my old decrepit hot water heater with a tankless and I am still amazed with his workmanship and attention to detail! Mike always showed up on time and kept me up to date with all the work he was doing. I am going to recommend him to my neighbors and if you want a job done correctly, this is the guy for you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen W.
08/2020
5.0
On time
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Greg S.
08/2020
5.0
Awesome job! Very quick response to my request and a great job explaining all the pros and cons of different hot water systems available. We eventually settled on a tank with a lifetime warranty! It was installed the very next day! Amazing service from a very personable guy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diana G.
08/2020
5.0
Michael & Team were wonderful! They arrived promptly, finished quickly, were able to explain the issues at hand and were up front about repair options & payment. Great quality and professionalism!! Would 100% use them again or recommend to others!