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H2O Care, LLC
Water Treatment & Purification System Installation and Replacement, Water Treatment & Purification System Repair or Service,
About us
Since 1989, H2O Care has earned the trust of over 15,000 customers in New England. We combine water technology expertise with Licensed Master and Journeyman plumbers for a complete, professional job. Published multiple times in Water Technology Magazines (see publications tab on our website), we are your trusted source for making water safer and better for drinking, bathing and cooking. Not a franchise, therefore we can choose the best available equipment and technology on the market to address your specific water quality issues. We GUARANTEE all of our work. You will speak to a person, not a recording if you call during normal working hours! With over 25 service and installation technicians and 20 service vehicles, we are ready to serve.
Business highlights
Emergency services offered
36 years of experience
Services we offer
Difficult water problems, Removal of Arsenic & Radon from well water, Water Softening and Filtration, Water Testing, Well pump service, repair or replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.934 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 34 reviews
Dave B.
Jun 2024
Water Treatment & Purification System Installation and Replacement
prompt, effective, tidy
Response from H2O Care, LLC
"Thank you, Dave! Those are three good words!"
Sanil P.
Feb 2024
Water Treatment & Purification System Installation and Replacement
Great work
Response from H2O Care, LLC
"Sanil thank you so much for your review. We are very happy that you are pleased with your new water filtration system. Thank you for trusting and choosing us!"
Minihoneybee
Jan 2024
Google Review
Contact H2O Saturday morning to seek help for lead testing, get a response within an hour from David, and set an appointment for next week. Extremely helpful and trustworthy.
Response from H2O Care, LLC
"Hi- thanks for your feedback and review, we appreciate it. David is very experienced and will definitely be able to help."
Richard H.
Dec 2023
Water Treatment & Purification System Installation and Replacement
The technician was very helpful is answering my questions and advising me about the system updates and changes.
Paula L.
May 2023
Water Treatment & Purification System Installation and Replacement
Knowledgeable, efficient, professional
Ben N.
Oct 2021
Water Treatment & Purification System Installation and Replacement
From the initial sales visit to the install crew the knowledge of water filtration and focus on customer service was excellent. H2O care was able to make my water safe to drink and did it in a timely manor.
Response from H2O Care, LLC
"Thanks for trusting and choosing us to provide a water filtration solution for your home. Also, thank you for your feedback and review Ben, we appreciate it."
Richard O.
May 2021
Water Treatment & Purification System Installation and Replacement
Seamless installation coordination and good customer service
Response from H2O Care, LLC
"Thanks for your review. Pleased that you are happy with the installation and the process. Will let everyone involved know. Thanks again."
William N.
Mar 2021
Water Treatment & Purification System Repair or Service
Arrived on time. Good covid protocol. Knew what they needed to know. Good service at a reasonable cost.
Response from H2O Care, LLC
"Thank you for your feedback on our work at your house. We appreciate it. Any questions come up, don't hesitate to contact us."
Maureen D.
Oct 2020
Water Treatment & Purification System Installation and Replacement
They did exactly like they quoted!! I was so pleased with them I would have given 10 Stars!! MaureenDuca
Response from H2O Care, LLC
"Just seeing this Maureen. Thanks so much for your feedback and review. We appreciate you choosing and trusting us to improve your water quality!"
Rich M.
Sep 2020
Water Treatment & Purification System Repair or Service
The service was excellent from the first visit by Ryan to access our water treatment needs and repairs needed to our current equipment. The estimate and scheduling was very professional. The service techs that performed all of the work were just great, very friendly and polite, we are very satisfied with the work they performed, very neat, you could hardly tell they were here. Everyone we spoke to at H2O care during this process were excellent. Thank you for a job well done
Response from H2O Care, LLC
"Thank you Rich. Glad you were happy with the results and everyone you worked with in our Company. We will pass this on to the team."
Amy M.
Aug 2020
Water Treatment & Purification System Installation and Replacement
We had a very good experience. Ryan, who performed our water test, was informative, explained our options, and didn't pressure us to choose anything. Our installation went very well too. Carl and Matt were friendly, neat, and professional. We're very happy with the quality of workmanship as well as our water.
Response from H2O Care, LLC
"Thanks very much for your review and feedback Amy. Thanks for trusting us with your home's water quality. If you have any questions, etc., you can call or email us anytime."
Helen B.
Jun 2020
Water Treatment & Purification System Repair or Service
very friendly competent tech, Arrived on time ,Explained everything he was doing. I had used the wrong salt in the system. Advised me on caring for the system. Will continue to upkeep the system with this company. I was very satisfied.
Response from H2O Care, LLC
"Happy that you are pleased with the service provided on your system and glad you called us. We will relay your message to David, the service tech that met with you. Thanks again."
Paula B.
Oct 2019
Water Treatment & Purification System Installation and Replacement
Very professional. Explained everything. Definitely will continue to use them as a service provider.
Response from H2O Care, LLC
"Thank you Paula. Will relay to David and your install team as well, Carl and Matt. Thank you for trusting us with your water quality."
John D.
Oct 2019
Water Treatment & Purification System Repair or Service
highly recommended, technician explained everything, cleaned up after the filter changes
Response from H2O Care, LLC
"Just seeing this John. Thanks for your nice review, and thanks for choosing us!"
Lisa D.
Sep 2019
Water Treatment & Purification System Repair or Service
Very helpful explaining everything to me. On time and complete job. Will definitely use this company again.
Response from H2O Care, LLC
"Hi Lisa - Thanks very much for your feedback. Feel free to call us anytime if you have questions, etc."
Prem R.
Oct 2018
Water Treatment & Purification System Repair or Service
I highly recommend H20. I have well water and pretty complex purification system. They have been taking care of it for past 3 years. This year one of the parts got broken while servicing and they had to come out 2 more times to take care of it. They ended up changing tank and did not charge me anything.
Response from H2O Care, LLC
"Thank you for your review and feedback. Once in a while we get a defective part from a supplier, which we don't find out until we install it. While it's rare that this happens, we take ownership of it and wouldn't think of charging you for getting it right. Thanks again for your trust in us."
Sam C.
Jan 2018
Water Treatment & Purification System Installation and Replacement
Customer service and field installation were both great. I would definitely recommend the company. Just be sure to research and know exactly what you want and need for water treatment and service.
Steve F.
Nov 2017
Water Treatment & Purification System Repair or Service
Relatively simple service call. Responsive company from office to serviceman.
Sam C.
Sep 2017
Water Treatment & Purification System Installation and Replacement
The technician went the extra mile to make sure that piping was all nice and neat. very knowledgeable and polite. Customer service was already ready to answer my questions promptly.
Response from H2O Care, LLC
"Sam thanks very much for the positive feedback. Our plumbing staff is headed by Master plumbers that train our guys and they do work that is technically excellent and looks good too - we wouldn't trade 'em. Glad you're happy with the system and don't hesitate to call our office if any questions come up."
Nikki B.
Jun 2017
Water Treatment & Purification System Repair or Service
Timely service. Familiar with my old system.
Response from H2O Care, LLC
"Thanks for your review Nikki. Our service staff is familiar with many makes and models and able to service them when we get calls from people that bought systems from other companies in the past and not something we install. It can take a little more effort in getting the right parts sometimes but we usually can. Glad we were able to accommodate and thanks for contacting us."
Siva R.
May 2017
Water Treatment & Purification System Repair or Service
John H.
Apr 2017
Water Treatment & Purification System Installation and Replacement
H2O Care was excellent from the moment I engaged them about my needs. They helped set me up with the system that fit my needs. They came and did the installation on time and left no mess. I highly recommend using them for your water treatment needs.
Response from H2O Care, LLC
"Thanks so much for your comments and review, we really appreciate it!"
Vivian M.
Feb 2017
Water Treatment & Purification System Installation and Replacement
They arrived on time and finished their work quickly. We previously had a drinking water system installed by H2O Care. They recently installed a whole house water filter because we had brown staining in my toilets and shower from the water. Love this company.
Response from H2O Care, LLC
"Thanks so much Vivian, we really appreciate the positive feedback!"
Simon O.
Oct 2016
Top-notch small business. They did everything right. I was so mistrustful and they earned my trust.
Response from H2O Care, LLC
"Thanks for giving us the opportunity to earn your trust. Glad you are happy with the work and we appreciate the review."
Robert B.
Apr 2016
Water Treatment & Purification System Repair or Service
Very knowledgeable employees. Explained everything.
Response from H2O Care, LLC
"Thanks very much for your review and feedback. We appreciate it!"
Licensing
Licensed*
Trade License Number
4554
Trade License Expiration
05/01/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
H2O Care, LLC is currently rated 4.9 overall out of 5.
H2O Care, LLC accepts the following forms of payment: CreditCard
Yes, H2O Care, LLC offers free project estimates.
No, H2O Care, LLC does not offer eco-friendly accreditations.
No, H2O Care, LLC does not offer a senior discount.
Yes, H2O Care, LLC offers emergency services.
Yes, H2O Care, LLC offers warranties.