SMOOTH AUTOMOTIVE CAR CARE CENTER

Auto Service, Auto Tires, Motorcycle Service,

About us

Smooth Automotive is a full-service preventive maintenance and auto repairs center. Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Our Lead technician has 20 years experence in the automotive industry and is a ASE master technician and also has hybrid training. Our shop is also a Registered Emissions Repair Shop. Smooth Automotive has 4 employees, sometimes we will sub-contract services (mass state inspections & alignments). Our customers pay for service when they pick-up there car. We accept most major credit cards and cash.

Business highlights

17 years of trusted experience

Services we offer

Factory Recommended Service/Maintenance,30/60/90K Mileage Maintenance,DistributorlessIgnition, Fuel Injection,Ignition,Ignition Wires & Cables,Oil, Lube, and Filter,Fuel Injection,Spark Plugs,brakes and anti-lock brake repairs,Chassis,Differentials,Driveline,Exhaust,Shocks,Tires and Rims,Air Conditioning,Belts & Hoses,Radiators,Batteries, Starters & Alternators,Computer,Diagnostics,Drivability,Engine Controls,Cylinder Block,Cylinder Head,Timing,On site welding,Snow plow repair,

Amenities

Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.7
professionalism
4.4
responsiveness
4.6
punctuality
4.9
Showing 1-11 of 11 reviews

Christopher G.
12/2020
1.0
car tires, car accessories
  + 0 more
Before I left, I asked if there were any issues they found that I should know about and was told "No Sir, you car is in great shape". When I got home, the mey fob doesn't set the alarm anymore. I called to ask them about it and was told by the very same counter guy "Oh yea, we had the same issue this morning". I don't lime being lied to or taken for a fool. I will never go back to them for anything and I would advise anyone else to stay away from these shady people.
Description of Work: I had four tires replaced

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Paul S.
03/2016
4.0
auto repair
  + -1 more
unknown
Description of Work: Frank, at Smooth Automotive gave me a fair price and did fine work this time. I did have an issue with them a while ago where they told me I needed front brakes and what I really needed was rear brakes. I had the work done elsewhere for less money and that is where the error was uncovered. I believe it was just an error on the estimate, but it was a careless bit and could have caused a big problem if I went thru with the wrong repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

E C C.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: These mechanics are friendly and have very fair pricing. I got 4 tires installed, and an alignment and received excellent service and the work was done during the expected time frame. I will definitely try them for future maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Teresa J.
12/2015
5.0
auto repair, car tires
  + 0 more
Everyone I dealt with was very knowledgeable and professional. They were very willing to explain exactly what was needed and why and answered any questions I had. The work was completed as scheduled and I am very happy with the results. The pricing seemed fair and all my dealings have reinforced my initial impression of competence and honesty. A couple of times, they've gone out of their way to help me with quicker things and it was a real help to me. I'm really pleased with Smooth Automotive and would strongly recommend them.
Description of Work: On my last visit, got four new tires and alignment (no alignment charge when buy four new tires). Previously had brakes and timing belt done on my older VW Passat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$539

CHUNYU H.
12/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert B.
11/2015
5.0
car tires
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$60

Annemarie C.
03/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marian W.
05/2014
5.0
auto repair
  + -1 more
Frank quickly diagnosed a problem with the electrical system of my car that had stumped two other mechanics. When I went to pick up the car, he showed me the old parts, taught me how they were supposed to work, and explained what had gone wrong. A couple of months later, I had more car trouble. Turned out that one of the new parts had failed. Frank replaced it without question and without cost. I have become a regular customer, and recommend Frank for his skill and for the respect he shows to customers.
Description of Work: Identified and fixed an electrical problem in my 14-year-old Subaru.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Annemarie C.
10/2013
5.0
auto repair
  + -1 more
The service was excellent and the best price I got. Frank is an honest mechanic and explains everything which is good for me as I do not know alot about cars. He now services both my car and my husbands. Would highly recommend him!
Description of Work: Suspension was gone and needed all tires replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Joyce P.
03/2013
5.0
auto repair
  + -1 more
It was a fair price, given the things I wanted him to do. He did a great job. When I got here, he was putting some new windshield wipers on my car., so that was good. They were very responsive, when I called, they set up an appointment and when I got there and he was facing a possibility of the snowstorm being pretty bad, so they informed the customers on the same day on how long it would take them. I dealt with his sister, his girlfriend works there, and she is very good at running the desk and understanding the parts and the things that have to be done, so she is not someone that just does the paperwork. They are very professional. I felt relaxed and comfortable.
Description of Work: I used Smooth Automotive Car Care Center for full car inspection. I took it in for a filter change; he had to rotate the tires and fix a leak in the power steering fluid. I wanted him to go through the entire car and I wanted him to take the wheels off and examine the brakes because both set of brakes were done at different places. I wanted him to be my new mechanic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jennifer C.
07/2012
5.0
motorcycle repair
  + -1 more
All of these services have been excellent. Frank the co-owner does excellent work, possesses a high level of expertise across many types of scooters. For me he has exclusively worked on my Vespas, and has done better quality and more professional services then the dealership. Their fees are highly competitive and an excellent value for the work, and are extremely honest and trustworthy. My one unknown is that I have never done rush work with them, so I do not know if they can do rush turn-around, they are a small shop.
Description of Work: I have worked with Smooth Automotive/Smooth Scooters for 4 years now, and have done the following services with them:Oil changeExhaust repairNew batterySell a scooter on consignmentWinter storage Painting and body work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    30 Harvard Ave., Medford, MA 02155

    www.smoothautomotive.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Motorcycle Service,
    Auto Accessories,
    Auto Radiators,
    Welding,
    Auto Mufflers

    FAQ

    SMOOTH AUTOMOTIVE CAR CARE CENTER is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    SMOOTH AUTOMOTIVE CAR CARE CENTER accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, SMOOTH AUTOMOTIVE CAR CARE CENTER does not offer free project estimates.
    No, SMOOTH AUTOMOTIVE CAR CARE CENTER does not offer eco-friendly accreditations.
    No, SMOOTH AUTOMOTIVE CAR CARE CENTER does not offer a senior discount.
    No, SMOOTH AUTOMOTIVE CAR CARE CENTER does not offer emergency services.
    Yes, SMOOTH AUTOMOTIVE CAR CARE CENTER offers warranties.
    SMOOTH AUTOMOTIVE CAR CARE CENTER offers the following services: Factory Recommended Service/Maintenance,30/60/90K Mileage Maintenance,DistributorlessIgnition, Fuel Injection,Ignition,Ignition Wires & Cables,Oil, Lube, and Filter,Fuel Injection,Spark Plugs,brakes and anti-lock brake repairs,Chassis,Differentials,Driveline,Exhaust,Shocks,Tires and Rims,Air Conditioning,Belts & Hoses,Radiators,Batteries, Starters & Alternators,Computer,Diagnostics,Drivability,Engine Controls,Cylinder Block,Cylinder Head,Timing,On site welding,Snow plow repair,

    Contact information

    30 Harvard Ave., Medford, MA 02155

    www.smoothautomotive.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM