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Dabbs Lock

Locksmiths, Doors

About us

Dabbs Lock is a local locksmith company offering our professional services 24 hours a day, seven days a week. Our regular business hours are Monday through Friday, 10AM until 8PM. Saturdays and Sundays are available by appointment. We are fully bonded and insured and we stand ready to assist you with all of your locksmithing needs.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Re keying existing locks, install new locks, restore old locks, old mortise & skeleton key locks, new locks

Services we don't offer

Automotive

Amenities

Warranties
Yes
Senior Discount

$15

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
1%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 135 reviews

Melanie S.
04/2014
5.0
locksmith
  + -1 more
I called Dabb's lock in the morning and he said he could come by around 4 to rekey all the locks in my home. He was right on time and was very professional and nice to deal with. He was done within about 15 minutes! He honored my Angie's list coupon. I was amazed at how good the service was and the price was wonderful. Whenever I need a locksmith I won't hesitate to call.
Description of Work: rekeyed the locks in my new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

LOREY B.
04/2014
5.0
locksmith
  + -1 more
I called Dabbs Lock to take a look at it. They made the appointment for the next morning and showed up on time. I was expecting that the entire lock would have to be replaced and instead it was a really simple problem. It only took a few minutes to fix and did not require any new parts. The fee they charged to come out was half the price of another locksmith i had called and with the discount to Angie's list members it cost us 10.00! I really appreciate and trust them because they didn't "create" a problem with the lock set to make it a bigger job. They were honest, personable, and professional and for that i would definitely hire them again and recommend them without hesitation.
Description of Work: Our screen door lock set was not working properly and the door was very difficult to open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

MICHAEL T.
04/2014
5.0
locksmith
  + -1 more
They were very good and excellent. The price was fair. They did a good job. They got it all fixed.
Description of Work: My key had broken up in the lock and had to disassemble the lock. They removed the key, then, fixed the lock because the handle was jammed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
03/2014
5.0
doors, locksmith
  + 0 more
Here's the scenario: at 6pm on Saturday we are 500 miles from home visiting our son. We get a call from our cat sitter that the door lock is jammed, and she can't get into the house to feed the cats. We used Google maps to find some locksmiths, but it's Saturday evening, and they're all closed. Then I thought of Angie's List -- I had just joined and it wasn't embedded in my thinking yet. A quick search got us a highly rated locksmith with 24/7 coverage. My call was answered by an answering service which paged the on-call technician. In five minutes, I was speaking to him to set up a time when he and the cat sitter could go to the house. The tech kept me connected throughout the process, calling when he got to the house, again when he got the door open, and again when he had replaced the defective cylinder. Quick, efficient, and reasonably priced. I can't praise the service too highly.
Description of Work: Opened the front door so the cat sitter could get in and replaced the defective lock cylinder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Julia P.
03/2014
5.0
locksmith
  + -1 more
DJ lubricated the locks and checked their alignment
Description of Work: My door locks were sticking, and it was difficult to turn the key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

John B.
03/2014
5.0
locksmith
  + -1 more
Dabbs was able to schedule a service call promptly and sent out 2 techs. One was able to work on removing the key and the other cut new keys for us. The techs were very professional and friendly and got the job done quickly. The cost was very reasonable for the work done.
Description of Work: Dabbs removed a broken key from inside a lock. They recut replacement keys from their truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Louise M.
03/2014
5.0
locksmith
  + -1 more
I called and quickly got a return call with an appointment for my next dsy off The owner and his colleague pulled right up around the time of The appointment. The two of them are experts in their field. I would say they had the cylinder fixed within about twenty minutes. I have officially made them my locksmith, and have communicated this to them.
Description of Work: The cylinder on my front door lock was broken, misaligned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Jeremy R.
03/2014
5.0
locksmith
  + -1 more
I can't say enough about Dabbs Lock. The DJ, the service tech, was friendly, helpful and very easy to work with. He made the process of rekeying my lock pain-free. Dabbs Lock also gave me a very generous discount. They arrived on time, did a great job and I am very happy with the service they provided.
Description of Work: Dabbs Lock rekeyed two of my doors. They also made copies of my new and old keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77.5

Ellen B.
03/2014
5.0
locksmith
  + -1 more
In the morning we could not get out through our front door because the deadbolt turner was not moving the bolt. I looked at reviews of the first several Angie's List locksmith listings for my area (Dabbs was listed first) and Dabbs looked promising. They answered the call right away and told me they would arrive after they finished with two other customers. They did arrive at a reasonable time a few hours after my call, and removed the old deadbolt and put in a new one very efficiently. Gave me the option to pick one whose key matches our doorknob key (great that they keep a varied supply in the truck). The door/doorframe had settled somewhat, so they needed to also chisel off some wood from the bottom part of the deadbolt hole for a fully unobstructed fit, and also a thin layer of wood all around it to fit the new metal plate--this they did quite expertly, and cleaned up the floor nicely afterward. I also appreciate that they list both an office and a cellphone number. Very reasonable rate, wonderfully friendly and proficient service; highly recommended.
Description of Work: Came to house to deal with a stuck front-door deadbolt; they ended up removing that one and replacing it with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ruselle R.
02/2014
5.0
locksmith
  + -1 more
We scheduled the time at my convenience and he was on time. I explained what I wanted done and he began work immediately. He was very professional at all times. He completed the project quickly and everything has worked well ever since. The cost was very reasonable. I would definitely use Dabbs Lock again.
Description of Work: Re-keyed door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

jenny W.
01/2014
5.0
locksmith
  + -1 more
Quick, friendly and professional. My dog thinks he,s great also. Very rewarding experience.
Description of Work: Rekeyed 2 doors, replace 2 cylinders .In and out in a half hour

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

David and Ellen C.
01/2014
5.0
locksmith
  + -1 more
Not only did he show up within an hour of my request; he did not bill me for the part of the lock he replaced. He was very informative and knowledgeable in explaining to me exactly what needed to be done. He was prompt and courteous as well as professional, and I was very grateful at his timely response given the holiday.
Description of Work: He replaced a part in one of my door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Philipp B.
01/2014
5.0
locksmith
  + -1 more
Great experience. I called DJ for a quote and he went through a quick cost calculation with me and made some suggestions on re-keying vs. new locks. After calling a few other locksmiths I felt most comfortable working with DJ based on his personality and also price. DJ was ahead of time on the day agreed upon and called me to see if I was already around. We looked at all the doors together and he knew what to do without hesitation. He prepared all the locks and keys in his van, before installing them nicely on all the doors. The whole process took not more than 30 minutes, much less than what I had expected. Overall very happy with the work performed by Dabbs Lock, and I will use them again in the future.
Description of Work: Re-keyed six doors, some of them to our unit, some of them for common areas. Exchanged one lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jane S.
12/2013
5.0
locksmith
  + -1 more
I called Dabb's lock to come and do a lock change on a new home we had purchased. I called a week in advance to set up the appointment. The answering service took my name and I received a call back promptly. I set up the appointment and they arrived on time and quickly took care of the lock change. It was timely and professional.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JENNIFER S.
11/2013
5.0
locksmith
  + -1 more
They came out on short notice and replaced the lock, no problems.
Description of Work: We needed a lock replaced on our front door because we didn't have a key to the existing lock.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Margaret S.
11/2013
5.0
locksmith
  + -1 more
The locksmith inspired confidence in his expertise.
Description of Work: The locks for one door were re-keyed. One lock that tended to stick was oiled and the action improved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Catherine B.
11/2013
5.0
locksmith
  + -1 more
They put in a new front door lock and they were professional and wonderful and fast...highly recommended!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AMY K.
11/2013
1.0
locksmith
  + -1 more
I called Dabbs yesterday to arrange an appointment for 5 today and I let DJ know that I would confirm after I talked to our tenants. I called three times today and once yesterday to confirm the appointment. He did not call back, nor could his answering service locate him. It was quite frustrating.
Description of Work: Kept us all waiting

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Patricia R.
10/2013
5.0
locksmith
  + -1 more
The serviceman from Dabbs Lock was helpful is choosing the best lock for my needs. He efficiently installed the lock and provided instructions on how to program the codes. I would definitely recommend Dabbs Lock.
Description of Work: installed a new door entry lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Davis K.
10/2013
3.0
doors, locksmith
  + 0 more
I called Dabbs Lock to try to make an appointment after 5, and was transferred to an answering service. I left a message with them (a person) saying that I was interested in getting some doors re-keyed. I left my name and number. Dabbs Lock never got back to me. I never tried to call back, but went with Union Square Locksmith, who returned my call immediately and was very prompt.
Description of Work: None

Rating CategoryRating out of 5
responsiveness
3.0


Response from Dabbs Lock
I am sorry you had a sub-par experience with our company recently which has gained the prestigious Angie's List Super Service Award for the past 3 years running. We contacted our answering service this evening to check and see if there was an error in getting us your service request. They have no record of your name and the address associated with you Angie's List account. For anyone who calls after hours with a non-emergency, we always recommend following up with us the next day to make sure the connection is made and service requests are not overlooked. It could also be possible that a message does not make it from an overnight tech to the day crew if it wasn't deemed an emergency. It is unfair to boast another Locksmith Company on our page when contact was only made with us once, after hours, and then not followed up with via phone/e-mail/texting. Dabbs Lock would not be where it is today by not following through with service requests, and we would not be the recipient of the Angie's List Super Service Award 3 years running! We do apologize again and would hope you can consider us for your future locksmithing needs!

KERRY L.
10/2013
5.0
locksmith
  + -1 more
I called around to three other highly rated locksmiths here on Angies, but Dabbs was the fastest with an appointment. I'm glad I went with them since everything went very well. DJ was very professional, I was not: I had to take a call, had other contractors around, and I had a huge fishbowl of keys and didn't know which one fit various doors. DJ took it all in stride and sorted through the keys to find the winners - very cool of him to do that. He also explained some of the locks and made me feel at ease. I was expecting to pay over $200 and had budgeted this amount (never got a verbal quote over the phone) since I needed a few new cores and wanted all three keys to match. The final bill was under $100... wow! My proximity to their office helps keep the bill low, but still, $100 is great value for these experts.
Description of Work: I purchased a new house and needed three doors re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Marcel S.
09/2013
5.0
locksmith
  + -1 more
He was great. He came within 2 hours and finished the job in less than 30 minutes. The lock works fine.
Description of Work: He replaced a door lock (I had bought the lock).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Andrea A.
09/2013
5.0
locksmith
  + -1 more
great - on time, very nice, great job! very reasonable!
Description of Work: changed locks around my new house, fixed sticking locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lise H.
09/2013
5.0
locksmith
  + -1 more
Professional, knowledgeable, friendly, courteous. Provided the exact service I was looking for. Quality work. Even cleaned up after himself. I would definitely use this company again.
Description of Work: Lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Christina M.
09/2013
3.0
locksmith
  + -1 more
He was so nice and polite. I was very comfortable having him in the house. He worked for about an hour to get the lock unstuck. Then he was going to need to order a new part so that it would lock again properly (I was just thrilled to have the door open again). I was expecting to hear from him in about a week. After two weeks I called and he said he was going to call again to find out about the part and he would call me back. He did not call back. I called again about a month later and he didn't have the part and was supposed to call me back, he did not call back. I called back one last time and had the same experience. At first I didn't mind b/c he said I didn't need to pay until he finished the job. But now it has been months and I want to wrap this up and get it paid for before Christmas! I've considered calling another locksmith to finish the job but I'm afraid Dabbs will finally catch up on their paper work and charge me and I don't want to pay twice. So, he was very nice and it was a good initial experience, but the follow through doesn't seem to be there.
Description of Work: My front screen door was stuck locked so it was a total fire hazard.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Contact information

470 High St, Medford, MA 02155


Service hours

Sunday:
Closed
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors

FAQ

Dabbs Lock is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 8:00 PM

Saturday: Closed

Dabbs Lock accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Dabbs Lock does not offer free project estimates.
Yes, Dabbs Lock offers eco-friendly accreditations.
No, Dabbs Lock does not offer a senior discount.
Yes, Dabbs Lock offers emergency services.
Yes, Dabbs Lock offers warranties.
Dabbs Lock offers the following services: Re keying existing locks, install new locks, restore old locks, old mortise & skeleton key locks, new locks
Automotive

Contact information

470 High St, Medford, MA 02155


Service hours

Sunday:
Closed
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
Closed