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Northeast Heating & Cooling, INC.

Heating and Air Conditioning

About us

Northeast Heating & Cooling is an owner-operated company, providing outstanding service for all your heating, cooling and refrigeration needs in the North Shore and Merrimack Valley area. We are continuing our education to surpass industry standards, to provide you with unparalleled service and customer care during your time of need. We stand behind our work, and do everything in our power to ensure each customer have the best experience possible.

Business highlights

18 years of trusted experience
Family Owned & Operated

Services we offer

REFRIGERATION, THERMOSTATS, COOLING EQUIPMENT, INDOOR AIR QUALITY.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-48 of 48 reviews

James G.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maria C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called them because something sounded broken in my AC. They came very fast. Unfortunately it couldnt be repaired. Their service is great. I would always call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GWEN Y.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Jill L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A friend used them for commercial hvac maintenance, and thought they were excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia F.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was an Angies Deal - they did a great job. Based on what happened, I signed up for their bi-annual service for my air conditioning unit and heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

David C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our AC stopped working on a Thursday evening. I called and left a message on Northeast's machine about 7 pm Thursday night. The next morning about 8:15 am I received a call and was scheduled for later that afternoon. I received another call about 20 minutes prior to Eric's arrival letting me know he was on his way. He showed me the problem, got a new part for me, installed it, and was completely finished within the hour. He was polite, friendly, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Linda D.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Stephanie T.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The guy who came was very good and honest, answered all our questions (related and unrelated). We were very pleased with their service and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

MANOJ K.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Good.
Description of Work: Furnace Inspection and Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Mariann S.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have a contract with them at a rental property we own and at my mom's. They do a good job. They seem to be pretty responsive and quick to service when we need it. We would recommend them. We haven't compared their pricing.
Description of Work: We used Northeast Heating & Cooling for maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450.49

Michael D.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. They came on time, did the work and charged what they said it would cost. How much better can you ask?
Description of Work: They repaired an exhaust hood motor that was making excessive noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Barbara K.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was top drawer and technician also!!!
Description of Work: Central Air Conditioning Unit serviced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN W.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I didn’t specifically choose them, but I was very satisfied with their service. They came out right away just as they were supposed to. The technician was very knowledgeable, friendly, and even provided me with a couple of tips of advice.
Description of Work: They were sent though American Home Shield to repair the Honeywell thermostat.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jon L.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job! They always do a good job with the work, arrive on time, and clean up well after themselves.
Description of Work: They have installed and repaired my air conditioning in my basement. They also complete the seasonal maintenance and tune ups.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott R.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired our AC system that was not working properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald A.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I would hire them again.
Description of Work: Replaced Trol-A-Temp panel that controls A/C and zones

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Casey R.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
We worked with them through my home owner’s contract. They worked well with American Home Shield in getting the unit fixed. It was during the dead of winter and they did arrive promptly. They were very professional and did a good job. They were polite and we were happy with the work. The igniter had gone bad a couple days after the repair and they had to come back. The technician did come back to complete the repair, but was grumpy about it.
Description of Work: They replaced a heat exchanger.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Susan L.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have been using their services for about four or five years. The work has turned out excellent. I’ve dealt with them on several occasions and everyone they have sent out has been great. They have always called back whenever we have left a message and got back with us promptly. They have been very knowledgeable, nice and complete the work efficiently.
Description of Work: They repaired our air conditioning compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Daniel S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
The work turned out very well! I dealt with the owner, Rich Dupre. He was very professional and great to work with. He did a great job spec’ing out the job and assisting us with getting rebates. He was very responsive as well.
Description of Work: They put in two new furnace units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Peter H.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a fine job. They completed the repair and there have been no troubles. They were dependable and arrived at the time they said they would. I would recommend them to others.
Description of Work: They completed a repair on our heating unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Drew D.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
We had Northeast install new ductless split in our home. They we on time and very helpful they put down runner so they wouldn't damage our home. These guys are the best. look forward to working with them in the future.
Description of Work: Installed new ductless split air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Alfred L.
02/2009
5.0
heating & air conditioning/hvac
  + -1 more
The workers that have come out have been very professional and nice to work with.
Description of Work: Northeast Heating & Cooling installed a new heating system in my home. They also came out at the beginnning of this year when my heat wouldn't come on and I didn't know why. They did a service call on my heating system and didn't charge me anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800
    • 1
    • 2(current)

Contact information

12 Bond Street, Haverhill, MA 01835

http://www.northeasthc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Northeast Heating & Cooling, INC. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Northeast Heating & Cooling, INC. accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Northeast Heating & Cooling, INC. offers free project estimates.
Yes, Northeast Heating & Cooling, INC. offers eco-friendly accreditations.
No, Northeast Heating & Cooling, INC. does not offer a senior discount.
No, Northeast Heating & Cooling, INC. does not offer emergency services.
Yes, Northeast Heating & Cooling, INC. offers warranties.
Northeast Heating & Cooling, INC. offers the following services: REFRIGERATION, THERMOSTATS, COOLING EQUIPMENT, INDOOR AIR QUALITY.
ask for details

Contact information

12 Bond Street, Haverhill, MA 01835

http://www.northeasthc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed