Mark's Automotive

Auto Service, Auto Radiators, Welding,

About us

Family Owned and operated ASE re-certified Master Mechanic L1 Advance Level re-certified 30 Years experience. Toyota Certified Master tech. 12 month 12,000 mile nationwide parts and labor warranty. 3 year 100,000 mile nationwide warranty on rebuilt engines and transmissions.

Business highlights

16 years of trusted experience

Services we offer

Complete Car Care. A/C service to Welding Bumper to Bumper repairs and everything in between. No job to big or to small. Check Engine light to Transmission replacement.

Services we don't offer

Auto detailing and body work

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Trish M.
10/2017
1.0
auto repair
  + -1 more
This "businessman", and I use the term loosely, took 3 weeks to fix my car, then after I paid him, he told me it wasn't a priority for him because he felt he wasn't making enough money from me, yet charged me $1k for doing a fraction of the things I asked, which is why it took 3 weeks to get my car back. Further, he broke the horn on my vehicle, which I was selling, lied to me about it, stated he would find the part needed and fix it. Only, I never heard from him again after NUMEROUS attempts to contact him and had to go elsewhere and then chase him to make good on the repair fees, only to have him pay me what HE felt was reasonable, not the charge I actually incurred, and was insulting, threatening, and completely unprofessional in his correspondence.I have all the emails to back this up. I advise staying far far away from this business and not deal with someone as unprofessional and childish as this man is. Some screen shots of emails attached. I truncated some so you will immediately see the tone and language. You will also note he claims he doesn't check his email at all and that's why he never replied (even though he said he was looking for the part and never bothered to follow up weeks later), yet he doesn't miss a beat in responding to my inquiries for reimbursement. Even after admitting he is now ignoring my emails where I am seeking full restitution, he is STILL responding. So, it makes me wonder when he says he doesn't check his emails for weeks (note this is his business email address), which is supposedly why he didn't respond in the first place about repairing my damaged horn, but doesn't miss a beat responding now, even though he admits to now ignoring my emails. In addition, he threatened me by saying he'd contact my employer to try to get me fired. What kind of businessman does that? Please, take my advice and find another business to repair your car and save yourself a huge hassle later if something goes wrong.
Description of Work: Car repair.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

    Contact information

    505 East Central St, Franklin, MA 02038


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:30 AM - 12:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Radiators,
    Welding,
    Auto Transmission,
    Auto Tires,
    Auto Mufflers

    FAQ

    Mark's Automotive is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:30 AM - 12:30 PM

    Mark's Automotive accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Mark's Automotive does not offer free project estimates.
    Yes, Mark's Automotive offers eco-friendly accreditations.
    No, Mark's Automotive does not offer a senior discount.
    No, Mark's Automotive does not offer emergency services.
    No, Mark's Automotive does not offer warranties.
    Mark's Automotive offers the following services: Complete Car Care. A/C service to Welding Bumper to Bumper repairs and everything in between. No job to big or to small. Check Engine light to Transmission replacement.
    Auto detailing and body work

    Contact information

    505 East Central St, Franklin, MA 02038


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:30 AM - 12:30 PM