Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
JN Phillips Auto Glass
Window Glass Installation or Replacement Service, Mirrors Installation and Replacement, Glass Shower Door or Enclosure Installation,
About us
Your safety is our Number One priority. Not only is every windshield replacement we do industry-certified, we've invested significant time and resources to train our technicians beyond industry standards. We also understand that JN Phillips' customers lead busy lives. You need your glass fixed as quickly and conveniently as possible. This is why we offer both in-shop and mobile service appointments, very often the same day. We also continue to innovate, taking advantage of new technologies and materials as they become available. This allows us to provide you with the safest, most convenient auto glass service possible.
Services we offer
Auto Glass Replacement, Windshields
Reviews
4.935 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 35 reviews
Joyce B.
Jul 2015
unknown
Sandra K.
Apr 2015
unknown
Richard C.
Dec 2014
unknown
Robert I.
Apr 2014
.
Rosemarie M.
Apr 2014
It was the best windshield replacement experience I've ever had. I made an appointment online for the next business day, and they called me immediately to confirm -- on a weekend. It was effortless. The windshield is like new, with my registration sticker replaced like new, and no glass particles anywhere and with my mats cleaned. They were ready for me in their shop on time, and I worked on my computer using their wifi in their waiting area. They got my insurance company on the phone when I arrived, so that the job was approved for full glass coverage. I couldn't be happier. Also they underwrite WBUR!
Andrew S.
Apr 2014
unknown
Robert H.
Feb 2014
My windshield had become very pitted and had a small crack on the driver's side. This was covered by my insurance company and they recommended JN Phillips. I would definitely use them again.
Donald R.
Jan 2014
.
Vincent M.
Nov 2013
They are great to deal with . had to rearrange my appointments over 2 weeks they took care of me when i could make it. Would use again. The waiting room was the only draw back but that is minor. I pulled in at 9 AM and they were waiting A+
Jonathan B.
Oct 2013
Very easy to work with. I requested a Lexus replacement windshield as it has a rain sensor for the windshield wipers. My insurance company approved it and JN Phillips knew what questions to ask the insurance company (Amica). It took a few extra days, but JN Phillips kept me appraised of the status.
On the day of the service, the tech showed up right on time, said it would take an hour, it took 45 minutes, and everything has gone without a hitch. No cost and no problems!
On the day of the service, the tech showed up right on time, said it would take an hour, it took 45 minutes, and everything has gone without a hitch. No cost and no problems!
Cathleen R.
Aug 2013
Insurance paid for the windshield. The technician put on new wipers - which I realize is an upsell - but we needed them and saved a trip to the garage. Technician was thorough and replaced all parking and inspection stickers very well.
Raman P.
Aug 2013
Great. Good coordination via insurance/scheduling as well as getting correct parts from manufacturer, etc. (Replacement also required a specific molding from Subaru)
One note, calls sometimes went to a and quot;central lineand quot;--not necessarily the JN Philips in town. But person answering always able to give up to date information.
Best part: The EZ Pass, the transponder for work parking garage, and and quot;next oil changeand quot; sticker were back in place on the new windshield--exactly where they were on the old one.
One note, calls sometimes went to a and quot;central lineand quot;--not necessarily the JN Philips in town. But person answering always able to give up to date information.
Best part: The EZ Pass, the transponder for work parking garage, and and quot;next oil changeand quot; sticker were back in place on the new windshield--exactly where they were on the old one.
Jason P.
Jul 2013
Coordinated with my insurance to file claim; work was prompt. I had to wait for OEM glass, but that was the fault of the dealer, not JN Phillips. Great work.
Francine L.
Jun 2013
Provider came to me house and fixed the window in about 10 minutes.
David H.
May 2013
Arrived and introduced self and he got to work. He completed work in a timely fashion and then explained what he had done and precautions to take during the next 24hrs. He left packet with information about warranty and left site neat.
Elizabeth M.
Dec 2012
Quick, responsive, took care of insurance claim over the phone. Came out to the house within a couple of hours and replaced both windows. No problems with glass since they have been replaced. Overall, a good experience. Used the location in Taunton, MA
Fred L.
Nov 2012
Great, easy, not much more to say.
Lance N.
Jul 2012
The job was done at my work with little hassle and everything was done thoroughly.
Kevin D.
Jun 2012
They dealt with the insurance company directly. I have used them three or four times before and this time was the worst. They were fine, but I don't think they put the window in correctly. It looks a little funky and makes funky noises when I roll it up and down.
Aditya N.
May 2012
They did a good job. They lived up to their reviews. Everything was fine. It took a couple of hours for the work. I would use them again.
STEVE C.
May 2012
Very prompt service, performed in my garage. Arrived as promised, did a professional job.
Dianne M.
Apr 2012
Fortunately me auto insurance covered the cost of my cracked windshield, but JN Phililips in Arlington did a fabulous job getting the work done quickly and well. We spoke over the phone and they even assisted with putting the claim thru my insurer. I would highly recommend them.
Ronald G.
Aug 2011
It went pretty well. They do a good job of working with the insurance company and got the car done when they said they would.
The windshield looks good. I decided to have it done at one of their facilities so that work would be done indoors and I would
not have to worry about the weather or debris interfering with the work. Also they would have all their tools and resources ready
at the facility. The main waiting area was not the most modern or in the best shape, but who cares once the work is done.
The work was done at their Washington Street, Newton facility.
The windshield looks good. I decided to have it done at one of their facilities so that work would be done indoors and I would
not have to worry about the weather or debris interfering with the work. Also they would have all their tools and resources ready
at the facility. The main waiting area was not the most modern or in the best shape, but who cares once the work is done.
The work was done at their Washington Street, Newton facility.
Devon L.
Mar 2011
Could not have been better. They were courteous and professional, and I am very happy with the results. I would highly recommend them.
Barbara C.
Oct 2010
The service quickly responded and replaced window in the parking lot where I work. The work was well-done with excellent clean-up, little evidence that anyone worked on the car, only their paperwork left on the seat.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
JN Phillips Auto Glass is currently rated 4.9 overall out of 5.
No, JN Phillips Auto Glass does not offer free project estimates.
No, JN Phillips Auto Glass does not offer eco-friendly accreditations.
No, JN Phillips Auto Glass does not offer a senior discount.
No, JN Phillips Auto Glass does not offer emergency services.
No, JN Phillips Auto Glass does not offer warranties.