Primo Paving Inc

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THE WORK WAS VERY PROFESSIONALLY AND EFFICIENTLY DONE. JOE PRIMO IS VERY ACCESSIBLE, RESPONSIVE AND FRIENDLY.

THEY WERE VERY PROMPT AND I WAS VERY SATISFIED WITH THEIR WORK.

JOE WAS ALWAYS PROMPT AND RESPONSIVE FROM THE FIRST BID TO LETTING US KNOW THE STATUS OF HIS START DATE. THE DRIVE WAS COMPLETED ON TIME AND IS A QUALITY JOB. HE PRIDES HIMSELF ON GOOD SURFACE PREPARATION AND SUB ASPHALT MATERIALS. HE IS A PLEASANT PERSON TO DEAL WITH AND EVEN HELPED OUT ON SOME OTHER PROJECTS I HAD GOING ON AROUND THE HOUSE.

AFTER SPENDING MONTHS TRYING (AND FAILING) TO FIND A DRIVEWAY CONTRACTOR TO REPLACE MY SMALL DRIVEWAY, I JOINED ANGIE'S LIST FOR SOME MUCH NEEDED ASSISTANCE. BASED EXCLUSIVELY ON THEIR TOP RATING ON ANGIE'S LIST, I CALLED PRIMO PAVING FOR A QUOTE. UNLIKE THE CONTRACTORS I HAD CONTACTED IN THE PAST, PRIMO WAS GREAT. JOE ANSWERED HIS PHONE RIGHT AWAY, AND WITHIN A WEEK WAS AT MY HOUSE, IN PERSON, FOR A QUOTE. HE MEASURED AND OFFERED A VARIETY OF OPTIONS - WITH COSTS - BEFORE LEAVING. I PLAN TO GET A FEW MORE QUOTES BEFORE MAKING MY FINAL DECISION, BUT PRIMO DESERVES CREDIT FOR HOW THEY HANDLED ME SO FAR. THEY WILL LIKELY GET MY BUSINESS.

JOE PRIMO WAS EASY TO GET ON THE PHONE. HE'S FUN TO TALK WITH, AND HAS DEEP KNOWLEDGE OF HIS BUSINESS AND OF THE COMPETITION. HE CAME TO DO THE JOB A DAY AHEAD OF SCHEDULE, AND DID MUCH OF IT HIMSELF - HE'S NOT AN ABSENTEE OWNER. ADDITIONALLY, HE WAS FRIENDLY WITH OUR YOUNG SON, WHO LIKES TO SUPERVISE CONTRACTORS. THE JOB WAS DONE CAREFULLY, WITH NO MESS TO THE HOUSE, LAWN, OR SIDEWALK. WE PLAN TO HIRE PRIMO FOR A CONCRETE JOB.

MR. PRIMO WAS PROMPT IN RETURNING OUR CALLS AND ARRIVING TO PROVIDE AN ESTIMATE. HE WAS THE ONLY PAVING CONTRACTOR AMONG THOSE WE CONTACTED WHO WAS WILLING AND AVAILABLE TO COME TO CAMBRIDGE. HE SUCCESSFULLY COMPLETED THE JOB ON SCHEDULE AND WORKED HARD TO RESOLVE ANY COMPLICATIONS.

JOE WAS REALLY, REALLY BUSY. I FIRST CALLED HIM ON MAY 3RD FOR AN ESTIMATE AND BRIEFLY DESCRIBED THE REPAIRS NEEDED TO MY DRIVEWAY. HE CALLED ME SHORTLY THEREAFTER AND STATED THAT HE WAS BUSY AND THAT HE WOULD TRY TO GET BACK TO ME WITHIN A COUPLE OF WEEKS. HE NEVER DID. I CALLED HIM AGAIN IN MID MAY AND HEARD NOTHING BACK. I CALLED HIM AGAIN ON MAY 31ST AND AGAIN HEARD NOTHING BACK. ALTHOUGH HE NEVER CAME TO GIVE ME AN ESTIMATE AND NEVER GAVE ME ONE OVER THE PHONE, OTHER COMPANIES DID COME OUT PROMPTLY AND GAVE ESTIMATES FOR APPROXIMATELY $1000 FOR THESE REPAIRS. IN MY OPINION THE DESCRIPTION OF THE JOB I GAVE HIM ON MAY 3RD WAS SIMPLY TO SMALL TO INTEREST HIM. TO GET THE KIND OF RATINGS HE DOES, HIS WORK MUST BE EXCEPTIONALLY GOOD BECAUSE HIS CUSTOMER SERVICE IS VERY POOR.

RE-SEALED DRIVEWAY, 2ND COAT ON SHORT NOTICE, AND DID AN EXCELLENT JOB; ESPECIALLY AFTER THE BEATING IT TOOK THIS WINTER!!

JOE PRIMO WAS COURTEOUS AND VERY PROFESSIONAL TO DEAL WITH. HE WAS PROMPT FOR APPOINTMENTS, AND HE ALWAYS CALLED TO LET US KNOW IF HE DID GET DELAYED. THE JOB WAS DONE NICELY, AND JOE WAS VERY CONCERNED TO MAKE SURE THAT HIS WORK WOULD BE EFFECTIVE IN SOLVING THE PROBLEM. HE DID THE JOB WITH ATTENTION PAID TO BOTH FUNCTION AND APPEARANCE. I WOULD RECOMMEND THIS COMPANY MOST HIGHLY.

I SEARCHED THROUGH THE PHONE BOOK AND MADE NUMEROUS PHONE CALLS TO LOCAL PAVING COMPANIES. THE OTHER COMPANIES WERE UNRESPONSIVE, VERY EXPENSIVE AND COULD NOT GUARANTEE THE WORK WOULD BE PERFORMED WHEN NEEDED. A CLIENT, WHO IS A REAL ESTATE INVESTOR, RECOMMENDED PRIMO PAVING. MR. PRIMO, THE OWNER, WAS VERY POLITE AND KNOWLEDGEABLE. HE EXPLAINED THE ENTIRE PROCESS TO ME AND THE $6,000.00 PRICE QUOTED WAS FAR LESS EXPENSIVE THAN THE OTHER PAVING COMPANIES. NOT ONLY DID HE PERFORM THE WORK EARLIER THAN I HAD ANTICIPATED, HE LATER BILLED ME FOR LESS THAN I EXPECTED TO PAY. I LATER HIRED PRIMO PAVING TO REMOVE SNOW FROM MY DRIVEWAY. THE DRIVEWAY IS 150 FEET LONG AND 20 FEET WIDE, THE LOADER USED TO REMOVE THE SNOW IS STATE-OF-THE ART AND WAS ABLE TO REMOVE THE SNOW COMPLETELY WITHOUT A PATCH OF ICE IN SITE. I WOULD HIGHLY RECOMMEND PRIMO PAVING TO MEMBERS OF ANGIES LIST AS I DO TO FAMILY, FRIENDS AND CLIENTS. IT IS A RARITY TO FIND A COMPANY AS HONEST, EFFICIENT AND PROMPT AS PRIM

VERY PUNCTUAL AND PROFESSIONAL, GREAT FOLLOW-UP TO ENSURE CUSTOMER SATISFACTION. WOULD HIGHLY RECOMMEND TO ANYONE!

HE WAS VERY PROFESSIONAL AND PROMPT WITH HIS ESTIMATE. THE JOB WAS DONE THE NEXT DAY AS REQUESTED. THE JOB WAS DONE PROMPTLY AND WORK WAS DONE VERY NEATLY WITH NO MESS LEFT BEHIND. THEY DID AN EXCELLENT JOB AND I WOULD RECOMMEND THIS COMPANY TO ANYONE LOOKING FOR THIS TYPE OF WORK.

ALTHOUGH THE REST OF THE PATCHING WAS DONE WELL, THE PATCHED AREA AT THE SIDE OF THE HOUSE (ABOUT 2-3 FEET DEEP) NOW HAS A SUBSTANTIAL LIP WHERE IT MEETS THE ORIGINAL DRIVEWAY. WATER IS ACCUMULATING AT THIS INTERFACE WHICH WILL CERTAINLY BE ICE (RIGHT IN FRONT OF THE GARAGE DOOR!) IN THE WINTER. THERE WERE NO AREAS OF STANDING WATER BEFORE THE REPAIRS. WHEN I SHOWED THIS TO THE OWNER HE SAID THIS WAS ''DAMPNESS'' AND NOT STANDING WATER AND THAT THERE WAS NOTHING HE COULD DO TO REMEDY THE SITUATION. OTHER AREAS OF REPAIR IN THE DRIVEWAY BLEND IN MUCH MORE SMOOTHLY. HE WAS OTHERWISE POLITE AND PROFESSIONAL. IT TOOK MANY PHONE CALLS TO GET THE JOB SET UP. ALTHOUGH A MAILED PROPOSAL WAS PROMISED MANY TIMES IT DIDN'T ARRIVE UNTIL THE DAY THE JOB WAS DONE. I REALIZE THE MATERIALS ARE EXPENSIVE, BUT $2250 FOR 5 HOURS OF WORK IS OUTRAGEOUS.