Primo Paving Inc

Mr. Primo is a very industrious man and willing to consider customers concerns. When I told him I did not want to lose any of my walkway he ingeniously was able to lift the whole step and raise it to the level of the driveway. He also repaired parts of the walkway and did not charge me for it. No matter when I called him he promptly returned my call.

This was the first company to call back after a bad ice storm. They were polite and gave an estimate over the phone of the cost. They were willing to come right away and we made a plan for the next afternoon. They came and did the job in about 20 minutes. They sanded after plowing.

Fantastic. I called Joe the day after a storm. The snow had frozen over night and there was no way I could even begin to put a dent in the driveway. He was open and honest about when he could get to my home and honestly over delivered on the timing. He went beyond my expectations and scrapped the driveway and sanded it to ensure I could get my car in. He is a nice guy. I want to have his company remove snow from now on.

Overall, I found Mr. Primo to be very professional and helpful. He was very forthright which was great. He also volunteered to bring a person with a shovel during the weekend to get the remaining snow from front of the garage and our walkway if the temperatures were not as frigid for a relatively small additional dollar amount. It was very clear that he really wanted to do his best to help.

I called Primo Paving around 5:30 PM because the original person I had hired for snow removal never came. Primo Paving returned my call promptly, briefly discussed the job, and arrived within an hour to plow my driveway. He did a nice job and made sure I was happy with it before he left. I was very satisfied with the service since I have a long driveway and didn't think I'd be able to find anyone at the last minute. I would definitely call him again and he would be first on my list in a snow emergency.

Joe and his crew did a very good job. Joe certainly was committed to making sure that we were completely satisfied with the work. The final price was exactly what he had given as an estimate even though the driveway that had to be dug out was significantly thicker than expected. When the walkways were not exactly as we had expected Joe came back another day to change them. I would definitely recommend Primo Paving.

I don't understand this company at all. I tried many, many times to contact them and they were completely unresponsive; I ended up using someone else. Then I had another job at the same site and called them again. They apologized profusely (and bad mouthed the work the other contractor did) and actually came out to look at the job. Now it's been 3 weeks with no response and no quote. Phone calls are unanswered. I just don't get it. If they can't handle all the business why don't they just tell me they're too busy instead of wasting my time! By the way, when I told him how much I'd paid the other contractor, he said it's just as well I chose them because he would have charged me several thousand more! As it happens, I was very happy with the work of the other company, Cooper Bros. Paving. If I were you, I would just call Jim at Cooper Bros., save a lot of money and time.

Joe was responsive to my initial call in fairly short order, there was a little delay with the answering service, and there may also have been the loss of a phone message on this end and he came out promptly to have a look at the job. After we spoke of and agreed on the project, and after my wife and I had gone to work the following day, Joe and his team came to start the work. They were done with the prep work before I got home in the mid-afternoon, though my wife had come home earlier to find a caravan of heavy equipment trucks lining the road; all the equipment that was needed for the work. After the weekend and a day of rain the whole team was over even before we were out of bed, and they were finished shortly after noon or 1 PM. The Angie's List discount we received worked out to almost 6% off of the original cost quoted.

Primo Paving is quite busy so once I was able to get on his schedule the job went very smoothly. He took extra time to ensure he was able to see the job first, give me an estimate and then scheduled the work. During the his examination of the job, Joe Primo gave me good advice on how to do the best job possible - that is, how to make the driveway look as good as possible and how to make it last. We went with his advice and are very pleased with the outcome.

I am very happy and impressed. The crew worked hard! They were all professional and cordial. Joe gave me some excellent ideas about how to fix a problem spot and went above and beyond, especially since it was the 2 days before the Thanksgiving holiday.

I called Promo Paving about repaving our driveway (which clearly needed fixing). Joe Promo came quickly and gave what seemed to be a reasonable estimate of $5700 for a 9' x 85' driveway. After we agreed on the job, Joe came within a few days to do the work. Because there was some cracking in the foundation wall adjacent to the driveway, Joe came into our basement to look at the wall from the inside. The basement floor needed major repair because of settling under the house and I had been looking for a contractor for this project. Joe offered to also repair the basement floor, fill in all foundation wall cracks, and "butter coat" the interior (unfinished) basement walls, and also do some additional minor patch work for an additional $3600. Overall, I was very pleased with his work, his promptness, his professionalism. He quickly put me at ease that these two jobs would be done right. I definitely recommend him and also would be glad to use his services again.

Overall, the process went extremely well. Mr DiPrimo very promptly returned our phone call, arranged a date to examine the job, and from there quickly scheduled and executed the work. All of our interactions were very pleasant and professional. Primo paving clearly takes pride in their high quality work.

They came out to do the estimate within 2 days of us calling. There was no written estimate presented, however, because we were told that they only write up estimates for people who agree to have them to do the work. We thought this was unprofessional. But their estimate was substantially higher than the others, so we decided not to use them.

Joe Primo did an outstanding job of paving, elevating sewer and water covers, and tending to individual home needs.

After asking to get a bid from him ASAP, he met with us the next day! He showed up on time and was well prepared. He took measurements that day & gave us an estimate the next. It took other companies weeks to send out a rep, who simply took measurements and then days more to get back a bid which invariably was incomplete and required follow-up which took even longer. We had a meeting & unanamously accepted Joe Primo's bid and within a few days had a signed contract. With a project of this magnitude & the many neighbors involved, many questions arose, many requiring a response from Joe. He not only responded, but personally visited individual neighbors to deal with issues and quell nerves. The project took a few days. It went flawlessly & Joe was there the entire time personally doing it, and overseeing all aspects of the job. He went above & beyond what you would expect from any contractor & made what seemed to be the impossible, possible. I would not hesitate to use Joe Primo again.

I called them at 11 AM. My driveway was done before 3 PM.

Joe DePrimo owns the company and was in charge of every step. He was very responsive to our requests for extra services (trench for electricity, drywell, pavers instead of asphalt) and has an excellent eye for how things should look. The old driveway was much thicker than expected, and required extra time and effort to remove. Grading from garage to street (65') was about level, and he raised the new garage floor about 3'' to get better drainage. Joe is a very pleasant person to do business with. He knows how to do the job well, comes when he says he will and completes the work in good time. We would definitely hire him again.

I left a message for them to request a quote. They never got back to me.

Joe Primo seal coated our driveway while we were on vacation. When we returned, everything was done as expected. Mr. Primo was very responsive and easy to reach. He kept the price as quoted even though we needed some additional work due to additional cracks found. I would highly recommend this company.

Joe impressed us with his concern for doing the job right, and with his desire to leave us completely satisfied with the finished project ( call me anytime if you have a question or concern ). Based on his work, we are also hiring him to do the seal-coating. We love the driveway and our friends think it looks great. Finally, the driveway no longer needs to be mowed. Thanks, Joe.

I highly recommend Primo Paving. Joe puts his heart into his work. He personally supervised the project and made sure that everything was done right. Joe and his crew are courteous and professional. Joe had creative ideas for accomplishing our objectives. Joe is very busy, so don't get frustrated if it takes him a few days to get back to you, or if you need to track him down. He's worth the wait. Once he's on the job, however, he becomes extremely responsive (which is why I am giving him an ''A'' for responsiveness).

This job was professionally handled from start to finish. We actually chose Primo Paving despite the fact that we had a lower competing bid, and we were very glad that we did. The quality of the work and the professionalism of the supervisor and crew were superb. Joe even called to let us know that they were running an hour late the first day. We would strongly recommend Primo to anyone who is considering a driveway project.

Great job with laying bricks. Driveway quality disappointing. Asphalt patches get very soft in hot weather, which makes driving on hill difficult without leaving marks on "new" driveway and crumbling of edges is also a problem.

They said they were very busy, and to give them some time to call back. Three weeks later, no callback. I called them, and they said they were very busy, but my name was close to the top of the list to be called back, and should definitely be called within a week. Two weeks later, no calback. They seem too busy to even return calls, let alone accept new business.

It was a thoroughly professional job done exactly when promised, quickly, cleanly and even pleasantly. I was thoroughly pleased with the company and with the crew that did the work. In fact, after trying to rebuild the fence with others who wouldn't even answer their phones, wotking with Primo was a pleasure. Strongly recommend to others