JOHN COOPER PAVING & SEALING, INC.

I live off a private road and have a relatively long driveway, so when I began my search for a company which could perform seal coating, crack filling, and repaving, I was looking for a company that would partner with me to help ensure I get a long life out of my asphalt. I received a couple of quotes. All quotes were pretty competitive and most companies said they would price match. I finally settled on John Cooper Paving and Sealing. While all the companies seem to do a hard sell, comparing themselves to the competition, I decided to go with John Cooper because their employee Kevin (who would be doing the job) said he would cut in around my house by hand as to not get any overspray on the building. They also promised to be responsive if there were any issues with the job (like rain the day of the seal coating). They provided a quote for the seal coating of the driveway and the road. As a new home owner and with many expenses, I decided to move forward with only the driveway. This job was done as requested and came out well. Following this job, Kevin solicited more work and said that he would be able to fill any cracks with hot rubber to protect them over the cold months. I was happy with the seal coating so I decided to have him seal the cracks for $400. Unfortunately, this is where everything went downhill. With each visit, Kevin tried to convince me to have the roadway sealed. He continued to lower the price. I told him I would consider it. He applied the hot rubber to three spots on the driveway and multiple locations on the roadway. I was told that the rubber has a very strong bond to the asphalt. According to Kevin, it would peel away the asphalt before coming up. I didn't find this to be the case. His application of the rubber was messy and there were blobs of rubber on my recently sealed driveway with trails of rubber between cracks. It was applied too thick, being about 1/8? above the surface a plow would have destroyed the seal. Kevin also missed a number of cracks and in some sections he got leaves stuck in the applicator leaving a blobs of rubber and leaves. Two weeks later I noticed that one of the "sealed" cracks actually started peeling. With two fingers the rubber came right up (I?ll try to attach a video to this review). Not even close to a professional job. I've had to purchase a propane torch and spend the last several weekends remelting the rubber to get a better bond and filling the additional cracks. This is a waste of my time and I would have been better off doing it myself. When he was doing crack sealing job, he made another offer to seal coat the road, stating that he had a left over tank he needed to empty before the winter. He offered to seal coat the roadway at a very low price. I finally agreed based on the price and the fact that the driveway had been nicely sealed. We scheduled to have this work done. It was delayed several times (once by Kevin, once due to the fact that I trying to fix all the cracks before the sealing, and once by the weather). When I tried to call to reschedule (several times), no response. Considering the shoddy work done with the crack sealing, perhaps I am better off. I had been so happy to have found a company that I thought would help me to maintain my roadway and driveway. It looks like the search continues. It doesn't look like I am alone based on the most recent reviews I've seen on Angie?s List. I have to wonder if the owners know how their employees are representing their company. UPDATE: The owner was kind enough to contact me following my review. She restated that she was not aware of the additional soliciting her employer had been doing. She also made it clear that the crack sealing work which was done was not completed by the company John Cooper. I showed her how the crack sealing had damaged the very nicely done seal coating job and she offered to redo the seal coating. However, she said that since the seal coating was applied recently, reapplying so soon would cause the coating to crack. As a result, she provided a no charge contract which is good until August 2015. I found this to be fair. Finally, she walked my driveway and private roadway and we discussed options for maintenance. I appreciated the follow-up and the effort to resolve my issues.

They showed up on the scheduled day, did the work and finished on the same day. It looks great. Very pleased. Highly recommend this company.

This is my second review. First I have them an A, before the work was done. Now I'll give them a C. The driveway just doesn't look as well as I thought it would. Maybe my expectations are to much. I will give them credit, they did come out twice and resealed some of the cracks. I just thought the driveway would look new. They were a pleasure to work with and everyone was very nice; the overall product wasn't what I was hoping for.

They had me stay home on the day that they were doing the driveway, and explained everything to me as they were doing it. They were very professional and courteous, and did a great job.

They arrived on time, friendly and professional All went well, no mess . I am very happy with the work done

A couple small ladder dents in the driveway were not patched before sealing. The quote indicated gator patch would be used, which lead me to believe that these would be taken care of. I may have been mistaken. Other than that, they did a good job. I would use them again, but would clarify things like the above.

I read the positive reviews and indication that they did "repairs" I sent Cooper an email inquiry, describing the work I required to repair a very small portion of my driveway 12' x 4'. I hoped to get it done before the snow flies. The area is clean and neat, and just required an asphalt fill. No prep work necessary. Unfortunately, I was informed that the company is fully booked through the end of the year. I was disappointed. With such a small job, I would think they could find the time to engage a new customer and possibly gain another customer (my mother), whose entire driveway requires replacement. I guess the saying "no job too small" doesn't apply here.

The provider never return 2-3 messages requesting for a quote

It took them 3.5 hours as promised. They asked us to save 3 parking spaces for them. They were on time, very polite, and cleaned up after themselves. Would recommend them to all. They were the lowest price of the 3 companies we asked for a quote. The company is owned and run by a woman with good support staff in the office. Her son was on the job, learning the ropes.

They came in on Wednesday early, and finish up on Thursday pm. They did a superb job. I would recommend them to anyone.

John Cooper Paving was chosen over one other provider of similar services from Angies List. Both companies had equally high ratings and I received quotes from both. They seemed equally qualified for the work which was to replace my driveway and walkway. John Cooper was consideraly less expensive and based on that, I chose them. They arrived on time on the day of the scheduled job. The entire process went smoothly. The workers were professional and cleaned up thoroughly after finishing. I am very satisfied with the cost and quality of the driveway/walk. No hesitation recommending them.

They did an exceptional job.i would recommend them anytime to anyone.they are all so friendly and very informative.they are professional all the way.i called and Denise came out right away, she gave me a price on the spot. I called 8 companies and Denise made me feel comfortable right then and there and their price was better than most. We had an awesome crew they were friendly and professional all the way, we couldn't t have asked for more. Thanks a lot to all of them they made us very happy.

It was excellent, I was very pleased.

It was an excellent experience. I am planning to use them again.

They came to the house and looked at the property and did measurements. I was very interested in having seal coated by hand and they do it and they marked on the agreement as that was important to me. They explained me how they would cover the property so that the seal coating wouldn’t get on the grass. So I thought that was very nice and they were very professional. I was impressed with them.

In 2013,showed video of the amount of water and Denise explained that what she could have done wouldn't fix our problem. On the up and up and I liked that. Will definitely use when we decide to repave. October 2013, Denise came out again. Went over in detail what they could do to get rid of the enormous puddles, and add the additional space. In April 2014, they dug up the complete driveway, added the gravel, base and then the asphalt. Looks good and it is nice not needing boots to wade to my vehicle. Had an issue with power steering divots. No problem, promptly came out to rectify. Denise and the full staff were professional, courteous. Already recommended to several friends.

They broke the old driveway and replaced it with a whole new driveway. I have had a very good experience with them. The men were courteous. They were four or five of them here. They also did my back walk and if there was a question they asked. They were respectful. I have nothing negative to say about them. I would say to others that I had a very good experience with them and I would certainly recommend them to anyone. If they said they would be here at 7:30 in the morning, 7:30 they were here.

The comapny did a very good job time wise and schedule......They came in right on time 8am and was done at 12pm.

They were very responsive, professional and punctual. Driveway looks great.

Denise came out to provide an estimate. She was professional and answered my questions. The quote was in line with two other estimates and I decided to hire John Cooper for the job based on their Angies List reviews. The crew showed up on time and completed the work as agreed upon. They worked fast, but did a great job. They were professional and answered a few questions I had during the process. The true test will come over the next year or two regarding how well the driveway holds up. But for now, by all accounts, the company did a great job and was professional throughout the process. Denise made a follow-up call after the job was done to make sure I was happy with the end result.

I called Cooper Paving and Denise Cooper returned my call the same day. She came out for a quote within three or four days, on a weekend so we could be home. Her quote took about 10 minutes, she listened carefully to my request, took some measurements and then sat in her truck and wrote the quote and hand delivered it to the front door immediately. We decided to use Cooper Paving before getting other quotes because the price was at the low end of the range that we expected based on what neighbors and friends have paid for asphalt paving. The driveway was scheduled for 8 am on a Tuesday, but the weather precluded them from coming. Denise called me the night before the scheduled installation to cancel and then called again to reschedule for the same week on Friday. They arrived on time and were polite. They reviewed the work plan with us before we left for work and when we returned home we had a new, perfect driveway. I would highly recommend this company. We have done many upgrades/projects at our house over the past six years and this was the easiest contractor/work I've ever had to manage as an owner. I was delighted with the experience!

Very good job and professional. Great communication with regard to scheduling and work that would be performed. Highly recommend.

Denise Cooper was very responsive to my call. She came out to the house, we discussed the work and she gave me a written estimate. It was a much lower cost than another quote that I had received for less work. Shortly after I accepted the quote I was contacted to schedule the job. The crew arrived exactly when promised and the job foreman went over everything with me to make sure we were in total agreement. The work proceeded very smoothly and I am extremely pleased with the result. They cleaned up everything and pointed out any aspects of the job that I might have questions about. They were very professional and hard working and I would not hesitate to recommend them.

Went very well Work was done as specified in a clean and professional manner. I has aquestion and denise came out the following day I would definitely use them again

The job was delayed several months from the original estimate in the fall because of cold weather. Denise Cooper kept in touch with us about schedule, and as soon as the rescheduled date came around, she called to tell us the crew would be there to complete the job in less than a day. There crew was amazingly efficient in their work, and fun to sidewalk supervise. The crew leader walked the job with my wife before beginning to go over the details, and then walked the job with me after completion to make sure everything was completed properly. It was. The driveway looks great, adds to the curb-appeal of our home, and is very smooth to drive. We have had a couple of rains since the work was completed, and the drainage grading is perfect. The work was completed in less than a day, on budget, and we couldn't be more pleased.