JOHN COOPER PAVING & SEALING, INC.

Company President Denise Cooper and Office Manager Erica Cooper are both great to deal with. They truly care about their customers. Last September, they installed a new driveway at our house and followed up this spring with a letter recommending that we seal coat it. Their offer was fair so we accepted it. Erica gave us a projected date for tomorrow, but the crew came a day early to finish the job. I appreciate that this company monitors the weather so that any work they perform lasts. All in all, we like their work and plan to use them again in the future.

They were prompt but the lady came dressed like charlies angels. She wasn't professional. She wanted the cheque payable to her rather than the company. I didn't feel comfortable with them. Her approach wasn't very professional and she was very flirtatious. I'ts not the type of thing you expect from a paving company. They quoted me $1650.

They had the best prices and I like the fact that women cam and did the assessments.

NEVER USE THEM THEY LIE!

Unfortunately the day they started it began to poor. But it wasn't too long afterwards they returned and completed the job. Weather started warming and had issues with tire divots. Came back in and fixed divots. I wasn't happy with that repair. Waited until cooler weather and they came back again and did repair with and I am satisfiedl

John Cooper Paving is a top notch company, which I plan to use next spring to seal my mother's driveway. I appreciate companies that have been in business for a long time because they usually treat customers well. Denise Cooper and her family returned all my calls and patiently answered each question. I was concerned because the weather forecast looked iffy but Denise said she monitors the Weather Channel each day and would not lay down the driveway if it rained. The weather cooperated so the job got done. As for the workmanship, the crew arrived on time, worked very hard, and laid down a beautiful driveway per the specs of the work order. The crew also cleaned up thoroughly. We waited 3 full days to park on it but it's so nice that we almost don't want to mess it up it looks that good. All in all, we are very pleased with their work and hope to use them in the future.

They called me within two days after I send in my request for a quote on Angies. The lady on the phone was very pleasant to talk to and they came by on time for the quote and the price was reasonable. My husband was home at the time, and found the person that came out to provide the quote very friendly and professional. We scheduled in the service shortly after. On the day of service they did all that was listed in the quote. They were professional and courteous. Would deal with them again. Thanks Li

all went very well but on account of the rain we had to wait a couple of days before they could put in the new one. they did an excellent job and i would glady refer them to anyone

they arrived on time, were courteous, efficient, informative. they did an excellent job. they removed previous asphalt & added stone filler to raise grade, widened the driveway and even put in a bump out for the basketball apparatus as requested. we are very pleased.

I called for an estimate and they got back to me very quickly, took my information and came out and gave me an estimate on the spot. I had gotten three quotes to do the work, theirs was the lowest. I called to say I wanted them to do the job and we scheduled at the same time. They showed up on time and went right to work and did a good job. After they cleaned up and were gone. Very satisfied with their work.

They did a great job and everything is still nice as it was on day 1. They came back 1 year later and put sealant on and price was very reasonable.

It went really well. They were on time, professional, respectful, and efficient. They showed up early and got the job done fast and well. They were respectful of our home and the fact that we have a shared driveway so they had to contend with two clients vs. one. They didn't ask to use the facilities or drinks even though both were offered. I would use them again!

They seriously need to learn professionalism as the admin that I booked with was unaware that they no longer service my town even though their Angie's List and website still state that they service Boston. I was never given a call or email to let me know. The current admin was apologetic but the time and effort that I wasted on their deplorable customer service was a travesty. The proper customer service response would have been to honor the appointment.

Poor customer service by this provider although they told me that the listing on Angie's list was mistaken. they misrepresented the service area. I think when they found out that it was a small job they didn't want the work. This is why I joined Angie's List to avoid dealing with deceptive contractors.

Everybody was on time..They came early morning and was done by midafternoon...

My experience with them was very good. I wasn’t here when they did it but when I came back, I took a look at it and I was very happy with the quality of their work. They came out relatively on a short notice about 2 to 3 days and gave us the estimate and within 2 to 3 days they came out and did the job. It looks good. The price was very reasonable. They were very responsive.

The experience was fine, had a few follow up issues and the service provider return to completed those issues to my satisfaction.

I have a long driveway. They had a great price. They were great guys and did a phenomenal job. We have had it seal coated before but it was crappy. They paid attention to details and made sure they got right up to all of the edges. Everything is in line and it is straight, and the cracks are filled, they were terrific.

The driveway sealing job was perfect, from my initial phone call to them to the day the job was done!!!! Will use them every time from here on in.

Got a quote and scheduled installation. Soonest they could get me in was Nov. 27th. We had to call to see if installation was still on. Normally, I would expect a courtesy call (standard business practice). Re-scheduled for Dec. 11th. Did get a courtesy call night before canceling installation with a vague reason of weather. Left voice message with Dennise requesting a call back. Did not contact me as requested but my wife. Left second voice message requesting a call back . As a consumer I expect a certain level of response and business courtesy. I understand weather constraints, but after being the victim twice makes me wonder if you truly want my business. Then add in the lack of response not sure if I'll use them.

Well that turned out to be blow the driveway with a leaf blower, run a weed wacker up both sides of the driveway and then breakout the spray gun and paint the driveway with sealant. My guess is they probably where there for less than 1/2 hour. I was away at the time and was stupid enough to pay in advance. (I figured how wrong could something like sealcoating the driveway go?) When I got home and looked at the driveway I was far from happy. I called them up to let them know I wasn't happy with the job and was told they would come out and look at it and fix whatever was wrong but they couldn't come for over a week. Well they came and looked at it (I was working and wasn't home). Next thing I have the guy on the phone that did it and he 's asking me what's wrong. I explained that on the proposal it said the driveway would be edged. He said it was edged. I asked if it was edged why do I have 4 inches of grass covering both sides of the driveway. I explained that if I edged it now I would have a 4 inch stripe up both sides of the driveway where there was no sealer. I asked if he actually used an edger, and he said "we weed wacked it" he didn't even know what an edger was. Hi exact words were "we don't even have one of those". I suggested then that maybe they shouldn't claim that they are going to edge. His response to that was he wasn't going to landscape my yard! Then I brought up the fact that the quote said they would fill all cracks and voids before sealcoating. None of my cracks were filled in. The whole conversation between us was going pretty sour so I said, hey look if you don't want to fix it and do what you said you would do on the proposal, no problem I will leave my review on Angies list based on this experience. As soon as I said that the whole conversation changed to "what would you like me to do to fix this? I explained that all I wanted him to do is what he proposed to do. Well they weed wacked the grass all the way off the driveway and sprayed it again. Am I happy, no. Would I use them again NO WAY. The worst part is I hired someone like this thinking I would get a professional job. Anybody can sealcoat a driveway. You expect to get a better job from someone that supposedly does it for a living (and hopefully has all the proper equipment needed) compared to someone like yourself who would only do it occasionally. Mistake with these guys. I would have been better off going up the street to home depot and buying the supplies and spending a Saturday doing it. I am 100% shure I would have been much happier with the results!

I live off a private road and have a relatively long driveway, so when I began my search for a company which could perform seal coating, crack filling, and repaving, I was looking for a company that would partner with me to help ensure I get a long life out of my asphalt. I received a couple of quotes. All quotes were pretty competitive and most companies said they would price match. I finally settled on John Cooper Paving and Sealing. While all the companies seem to do a hard sell, comparing themselves to the competition, I decided to go with John Cooper because their employee Kevin (who would be doing the job) said he would cut in around my house by hand as to not get any overspray on the building. They also promised to be responsive if there were any issues with the job (like rain the day of the seal coating). They provided a quote for the seal coating of the driveway and the road. As a new home owner and with many expenses, I decided to move forward with only the driveway. This job was done as requested and came out well. Following this job, Kevin solicited more work and said that he would be able to fill any cracks with hot rubber to protect them over the cold months. I was happy with the seal coating so I decided to have him seal the cracks for $400. Unfortunately, this is where everything went downhill. With each visit, Kevin tried to convince me to have the roadway sealed. He continued to lower the price. I told him I would consider it. He applied the hot rubber to three spots on the driveway and multiple locations on the roadway. I was told that the rubber has a very strong bond to the asphalt. According to Kevin, it would peel away the asphalt before coming up. I didn't find this to be the case. His application of the rubber was messy and there were blobs of rubber on my recently sealed driveway with trails of rubber between cracks. It was applied too thick, being about 1/8? above the surface a plow would have destroyed the seal. Kevin also missed a number of cracks and in some sections he got leaves stuck in the applicator leaving a blobs of rubber and leaves. Two weeks later I noticed that one of the "sealed" cracks actually started peeling. With two fingers the rubber came right up (I?ll try to attach a video to this review). Not even close to a professional job. I've had to purchase a propane torch and spend the last several weekends remelting the rubber to get a better bond and filling the additional cracks. This is a waste of my time and I would have been better off doing it myself. When he was doing crack sealing job, he made another offer to seal coat the road, stating that he had a left over tank he needed to empty before the winter. He offered to seal coat the roadway at a very low price. I finally agreed based on the price and the fact that the driveway had been nicely sealed. We scheduled to have this work done. It was delayed several times (once by Kevin, once due to the fact that I trying to fix all the cracks before the sealing, and once by the weather). When I tried to call to reschedule (several times), no response. Considering the shoddy work done with the crack sealing, perhaps I am better off. I had been so happy to have found a company that I thought would help me to maintain my roadway and driveway. It looks like the search continues. It doesn't look like I am alone based on the most recent reviews I've seen on Angie?s List. I have to wonder if the owners know how their employees are representing their company. UPDATE: The owner was kind enough to contact me following my review. She restated that she was not aware of the additional soliciting her employer had been doing. She also made it clear that the crack sealing work which was done was not completed by the company John Cooper. I showed her how the crack sealing had damaged the very nicely done seal coating job and she offered to redo the seal coating. However, she said that since the seal coating was applied recently, reapplying so soon would cause the coating to crack. As a result, she provided a no charge contract which is good until August 2015. I found this to be fair. Finally, she walked my driveway and private roadway and we discussed options for maintenance. I appreciated the follow-up and the effort to resolve my issues.

They showed up on the scheduled day, did the work and finished on the same day. It looks great. Very pleased. Highly recommend this company.

This is my second review. First I have them an A, before the work was done. Now I'll give them a C. The driveway just doesn't look as well as I thought it would. Maybe my expectations are to much. I will give them credit, they did come out twice and resealed some of the cracks. I just thought the driveway would look new. They were a pleasure to work with and everyone was very nice; the overall product wasn't what I was hoping for.

They had me stay home on the day that they were doing the driveway, and explained everything to me as they were doing it. They were very professional and courteous, and did a great job.