Beautiful windows. Flawless. Look fantastic & there was zero mess left behind. I would use them again BUT I will be sure to reiterate over & over what I want to do about payment. I paid half down at the time I chose the windows & stated I wanted to finance the balance. I think it took about 3-4months for the windows to come in. The windows were finally installed, I think end of Feb or beginning of March. Someone checked in with me to make sure I was happy with the service. I was impressed. Then he asked about collecting payment & if he could charge the same card on file. I said “oh yeah, but I thought I was financing the balance.” He said I needed to call the office to set it up. I call the office. Someone in the office told me I needed to call my salesperson, which I didn’t remember, & I had the paperwork packed up in some box due to a complete home renovation. So I asked the lady in the office if she could look it up for me. She looks it up & gives me the number. I call him- it’s the wrong salesperson. So he called the office to get the right salesperson for me. That salesperson called me 3/8/21 at 10pm & I was obviously asleep. I called him back the next morning & explained what was going on. He said no problem, I’ll get the paperwork sent to you this evening & financing is upon approval. Well, I never received anything. Then 3/17/21 someone called me wanting to collect payment.... again. I told him the entire story & expressed how this was now aggravating that I’ve had to jump through hoops & told him if it’s such a big deal for me to finance then I just assume pay it off & be done with it so I don’t have to keep dealing with it. My time is valuable & I’m busy. My husband is deployed, I have a baby & multiple businesses to run. So I called that same day & just paid for them because I was completely over it. There was obviously a major lag in communication & with busy customers like myself- situations like that are aggravating & it’s extremely embarrassing to feel like you have someone harassing you like you can’t pay your bills. The guy that called me attempting to collect payment was very kind & professional but it would’ve been nice had their been some sort of communication amongst Acadian. Other than all the payment issues- the quality of work was great.