Springdale Automotive (Barbourmeade)

Auto Service, Natural Gas Lines, Auto Accessories,

About us

Locally owned and operated family business since 1995. We service foreign and domestic vehicles. We employ ASE Certified Technicians. We offer a local 36 Months/36,000 Mile Limited Repair Warranty and a Nationwide 24 Months/24,000 Mile Limited Repair Warranty through confidencePlus of North America. We accept Fleet Cards. FREE Springdale Shuttle. We will pick you up and drop you off! We are your dealer alternative!

Business highlights

30 years of trusted experience

Services we offer

All Springdale Automotive locations are equipped with the highest quality in modern technology and equipment in the automotive repair industry. Our ASE Certified technicians and knowledgeable service advisers are trained in the most current automotive repair practices and have years of experience to ensure that you are getting the best quality repair work on your vehicle.We offer a variety of services for your vehicle that range from oil changes and tire repairs to A/C system or engine repairs.

Services we don't offer

We are not a body shop.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
30%
3
10%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
4.1
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-10 of 10 reviews

Jennifer A.
05/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tammy D.
01/2015
1.0
auto repair
  + -1 more
We were relatively new to the area and wanted to establish a relationship with a repair shop in order to service our son's car. We took the car there, to address a heating problem. They called and told us about a bunch of other issues that they found and thought were important to fix. We agreed to the repairs. When my wife went to pay for the car, they would not accept payment with a charge card, even though they clearly indicated that charge cards were accepted. She then offered to write a check and they refused to accept it. They would only accept cash from her. To satisfy that, she had to go to our bank to withdraw the $4000 in cash and then she returned and gave it to them. Adding to that insult, when my son went to pick up the car, the one problem we took the car there for was never fixed. It still did not heat properly. We complained about the fact that we had paid a large amount of money to fix the heating and other problems and yet the heating problems persisted We were treated as if we did not know what we were talking about. The heating problem was not fixed by them. We would never use them again, and we would not recommend them. This happened about 5 years ago. We did not report it to a service like Angie's list or the local newspaper or TV station help service because it felt like a useless exercise and a hopeless cause. We also were not members of Angie's list, at that time. As we drive by the establishment, I always think about the bad service we received and how poorly my wife was treated and just decided that we should speak up and share our experience.
Description of Work: They made all sorts of repairs from bushings, to coils, to belts, to a host of other things

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$4,000

Response from Springdale Automotive (Barbourmeade)
I am shocked by this review! My name is Kurt Shelton and I am the owner of Springdale Automotive. Please contact me as soon as possible. I pride myself on running a honest dependable Automotive repair shop. I am disappointed that you waited 5 years to say anything. Its going to be very hard to find out what took place that long ago. The employee's that you dealt with are no longer employed by Springdale, but for the Employee to tell you we don't except credit cards really concerns me. I am absolutely sure that I wouldn't be celebrating my 20 year anniversary if we treated customers this way. So please email me at Kurt@springdaleautomotive.net. Regards

Troy A.
09/2011
1.0
auto repair
  + -1 more
My 2002 Honda mini-van out of the blue started running very rough as my wife was driving home from work one day. We had always used another mechanic, but Springdale was close to our home and billed themselves as a family-owned business - we thought that would translate to fair and honest work and pricing, so we dropped it off to be checked out. The call we received the next day was to tell us that we would need over $500 of work BEFORE they could accurately determine the problem. The $500 was for spark plugs, fuel injector cleaning, PCV valve, etc. - typical tune-up and high profit margin items, but their pricing was more than book and much more than my typical shop (Pro-Tech Automotive in La Grange - which I highly recommend!). The problem was that even with my limited automobile knowledge I knew that none of these were the likely cause of my particular issues, however even when I confronted them on it they refused to go any further until this work was performed. A free code read at AutoZone and ten minutes on Google and Youtube lead me to the exact problem and diagnostic method (requiring no special tools or equipment). Thirty minutes and $60 later the problem (bad coil pack) was fixed by me, again with no mechanics knowledge or special tools (Autozone to the rescue again!). They were clearly trying to take advantage of me. And...when I picked up my van after paying $100 diagnostic fee and refusing their service, the same mechanic was fleecing another customer..."we can't be for sure what the problem is until we perform this work first...". I would NEVER recommend Springdale Automotive under any circumstances.
Description of Work: They only provided an estimate for the work they wanted to perform and never did diagnose the actual problem.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$100

Ward W.
01/2009
3.0
auto repair
  + -1 more
I think they are competent mechanics for some jobs, but not for diagnosing problems. I almost always had to call them to check on the status. When they said they couldn't find the problem (both the fuel leak and the noise), they just said that they couldn't find it with no explanation of where they had looked, etc. I later took the van to another shop (found on Angie's List) and they found both problems and fixed them quickly. The fuel leak was a loose hose clamp and the scraping was a metal piece rubbing on the axle.
Description of Work: I took my 14-yr old van in for a check-up to find a fuel leak that was happening intermittently. They couldn't find it. Then, I took it in for an oil change and check-up: they found it needed ball joints, engine mounts, and tires. I had them do this work. After I got it back, there was a metallic scraping noise in/around the engine. I took it back to see if they could find it. They had it a couple of days and said they didn't hear the noise.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$1,000

DONNA S.
08/2008
5.0
auto repair
  + -1 more
It is easy to schedule. If you drive there, someone will take you home. I had someone ride with me so I could explain the noise I was hearing. They give you some goodies on you first visit, such as magnets. They give me a discount for referring a friend.
Description of Work: I took my vehicle in to have the struts and shock absorbers replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Janet H.
09/2006
4.0
auto repair
  + -1 more
When I called and described my problem, I must not have made myself clear; I was looking for a shop that could do both a/c-radiator repair and body work. I needed the front bumper cover replaced. The guy on the phone, said "Yeah, we can do both auto service and bumper repair." But when I got to the shop, they said they could only do the a/c-radiator work. I was really hoping for one-stop shopping. But they were friendly enough, so I went ahead and had them do the a/c-radiator work.
Description of Work: Had the air conditioner and radiator replaced after I hit a large chunk of blown-out truck tire on the highway. Brought the car in on the same day that I called for service, a Friday. Work was done by the following Tuesday morning. Very friendly staff. They accepted insurance agent's quote.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$950

06/2006
4.0
auto repair
  + -1 more
I THINK OVERALL THEY DID A VERY GOOD JOB AND THEY STUCK TO THE TIMING OF THE REPAIRS. ONCE THEY EVEN STAYED AFTER HOURS TO FINISH MY CAR TO GET IT DONE WHEN THEY SAID THEY WOULD. THEY WERE GREAT.
Description of Work: THEY REPLACED THE OIL SEAL, DID A BRAKE JOB, REPLACED TRANSMISSION COOLING FLUIDS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

06/2006
5.0
auto repair
  + -1 more
I WENT TO GMC AND THEY WANTED 1108 DOLLARS AND I GOT NAPA'S BEST SUPREMO SHOCKS FOR 400 DOLLARS, THAT IS NO COMPARISON. I HAVE BEEN USING THEM FOR YEARS AND WATCHED THEIR NA DHIS MECHANICS AND GROW UP IN THE FIELD OF MECHANICS. IT'S AS CLOSE AS YOU CAN GET TO A FAMILY RELATIONSHIP. WE ARE NOT STRANGERS ANYMORE. I USED TO JUST WALK IN TO PLACES AND HOPE FOR THE BEST, BUT I DON'T HAVE TO DO THAT ANYMORE. YOU KNOW THAT THEY WILL TREAT YOU RIGHT.
Description of Work: SHOCK ABSORBERS WERE PUT ON MY TRUCK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

06/2006
5.0
auto repair
  + -1 more
THEY ARE GOOD. THEY ARE FAST AND RELIABLE. THEY ARE ALSO PRICED LOWER THAN COMPETITORS. YOU CAN TAKE YOUR CAR IN AND GET IT BACK THE SAME DAY OR AT THE LATEST THE NEXT DAY. THEY ARE VERY PROFESSIONAL. THEY ARE VERY GOOD WITH GETTING BACK TO YOU WITH ANSWERS TO QUESTIONS YOU HAVE AND GETTING BACK TO YOU LETTING YOU KNOW WHAT'S GOING ON.
Description of Work: THEY DID BRAKE WORK.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

06/2006
4.0
auto repair
  + -1 more
IT TOOK ONLY ONE DAY FOR THEM TO REPAIR THE STEERING. THEY WERE FINE AND THEY SEEMED TO KNOW WHAT THEY WERE DOING. THEY DID THE WORK QUICKLY, ALTHOUGH I THOUGHT THEY WERE EXPENSIVE FOR JUST ONE REPAIR.
Description of Work: IT WAS A POWER STEERING SYSTEM REPAIR.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    8005 BROWNSBORO RD, Louisville, KY 40241

    www.springdaleautomotive.net

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Natural Gas Lines,
    Auto Accessories,
    Auto Radiators,
    Auto Transmission,
    Auto Tires,
    Auto Mufflers

    FAQ

    Springdale Automotive (Barbourmeade) is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Springdale Automotive (Barbourmeade) accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
    No, Springdale Automotive (Barbourmeade) does not offer free project estimates.
    No, Springdale Automotive (Barbourmeade) does not offer eco-friendly accreditations.
    No, Springdale Automotive (Barbourmeade) does not offer a senior discount.
    No, Springdale Automotive (Barbourmeade) does not offer emergency services.
    Yes, Springdale Automotive (Barbourmeade) offers warranties.
    Springdale Automotive (Barbourmeade) offers the following services: All Springdale Automotive locations are equipped with the highest quality in modern technology and equipment in the automotive repair industry. Our ASE Certified technicians and knowledgeable service advisers are trained in the most current automotive repair practices and have years of experience to ensure that you are getting the best quality repair work on your vehicle.We offer a variety of services for your vehicle that range from oil changes and tire repairs to A/C system or engine repairs.
    We are not a body shop.

    Contact information

    8005 BROWNSBORO RD, Louisville, KY 40241

    www.springdaleautomotive.net

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM