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Quantrell Subaru

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Additional phone - (859) 559-0977. Cost is determined by the job. Additional DBAs - Quantrell Cadillac Inc, Quantrell Collision, Quantrell Saab, Quantrell Used Cars, Quantrell Volvo, Quantrell Cadillac, Quantrell Subaru. Family own & operated. Additional contact names - Cheryl Buck, Becky Goins, Beth Pickrell, William D Shrewsbury.

Business highlights

56 years of experience

Services we offer

Auto sales new & used, accessories & body shop., repair, tires

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
13%
1
0%
Showing 1-8 of 8 reviews
Lindsay C.
Sep 2018
5.0
Yes, I recommend this pro
They are very good about doing work that is needed and don't try to take advantage of you. They are honest and trustworthy. I will continue to use them.

Daniel U.
Jun 2017
5.0
Yes, I recommend this pro
$70
They're pretty good in the service department. I wouldn't buy a car from them again. The sales people are terrible. They're the only one in the area, so if I had to get a car local I would use them again.

Karen S.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Barbara W.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Kathy R.
Dec 2014
5.0
Yes, I recommend this pro
$179
fine

Ronald M.
Mar 2014
4.0
Yes, I recommend this pro
GOOD JOB.

Thomas M.
Mar 2013
5.0
Yes, I recommend this pro
I would use their services again in the future.

DAVE M.
Nov 2012
2.0
$645
3-day wait for an appointment. Called when they found the noise (chatter) and recommended pulley and belt replacement. Also found 2 cracked boots in the inspection. I OK'd both repairs over the phone. Car ready when promised, although pretty expensive - the shop rate is $92/hour. When I got in the car, it smelled bad, like B.O. - they must have noticed it too because the windows were all down in the 40-degree weather. Didn't think much of it. Got home and my friend pointed out that I still had 2 lights out - brake light and front amber light. They had been burned out prior to the repair visit, and I had forgotten to mention this since I was sure this would be caught in the detailed inspection. Checked the Subaru checklist they had provided me as part of the inspection - and quot;Lightsand quot; was checked as OK. Got back in the car later that night and noticed the smell again - yuck!
Called Quantrell the next morning to complain, and the service manager apologized and thanked me for calling, but made no effort to and quot;make it right.and quot; He didn't offer to replace the light bulbs, he didn't offer any sort of bill relief for my inconvenience. I checked the website, and noticed they had a coupon special for $ off on your repair bill - he had never mentioned that either.
This is the second time the car has had service problems at Quantrell. Earlier this year, I got the car back and the check engine light came on while I was driving away, and the odometer light was burned out even though it had been working fine prior to my visit.
I understand mistakes. We're all human. But, they should have tried to make it right. I paid top dollar for official dealer service. I did not get my money's worth.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Quantrell Subaru is currently rated 4.5 overall out of 5.

Quantrell Subaru accepts the following forms of payment: CreditCard

Yes, Quantrell Subaru offers free project estimates.

No, Quantrell Subaru does not offer eco-friendly accreditations.

No, Quantrell Subaru does not offer a senior discount.

No, Quantrell Subaru does not offer emergency services.

No, Quantrell Subaru does not offer warranties.