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Cedarwood Lakes Tile

3.0(
2
)

Homebuilders, Kitchen and Bath Remodeling, Finished Carpentry and Woodworking,

... +1 more

About us

Tile installation and design in Northern Kentucky and surrounding areas.

Business highlights

21 years of trusted experience

Services we offer

Tile Installation & design, complete shower remodels, backsplashes, mud pans & heated flooring.

Amenities

Free Estimates
Yes

Accepted payment methods

Check

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
Peg S.
01/2016
1.0
home builders
  + -1 more
The Job went horrible. Missed deadline, some days they left as early as 1pm, and wondered why they missed deadline. Owner is rude and very confrontational, does not take criticism very well. When we tried to discuss missed deadline & expectations, owner became very mad. Had to call him back a few months after jobs were done because grout in 1st shower was cracking, he said it was a bad batch.....have called him back 2 times, this last time he wanted to charge me for caulking around the tub that he never caulked the 1st time. So I have had to hire a contractor that actually knows how to do tile work to fix Cedarwood lakes work. NEVER again....to many good people out there to give your money to..
Description of Work: rip out old shower and increase size, new tile in shower & tile floor. Also replace tile around Jacuzzi tub and tile floor in 2nd bath.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$6,000
Response from Cedarwood Lakes Tile
First, This negative review(s) automatically begins with a lie. This woman's name is [Member Name Removed] and the job was at [Member Name Removed] Haus B&B in Bellevue, KY. The project(s) went very well and there was NO specific deadline to meet. The contract shows this. I have never given a specific end date on any "remodel" project, b/c, as any small construction business contractor can verify, remodel work comes with a lot of surprises and reverse engineering that cannot be precisely pinpointed until uncovered. Therefore, it is not wise to give a customer false hope or anticipation of completion when dealing with unknown variables. Although, It is a must to maintain a presence on site from Day 1, until completion, regardless of any changes or surprises that pop up effecting time-frame. This is exactly how I operate. ALL work related dealings on this project were handled by the on-site manager [Member Name Removed]? I believe was her name. I gave [Member Name Removed] specific and detailed updates each workday's end and she never once balked or questioned time-frame. Once I began the whirlpool tub bathroom [Member Name Removed] and her partner changed what they wanted to do from re-tiling the tub decking to wood veneer wrapping. (Not my everyday forte', but can and did accomplish) They also decided to change vanities, and the new vanities purchased did not fit the location and the plumbing needed to be rerouted. The handyman they hired to do the plumbing could only schedule on one particular day and time. Hence, why, yes, I did leave at 1 pm on that day b/c the handyman showed up and I couldn't necessarily tile around him. I had to stop in order to allow for him to access the area. There was a grout issue in the smaller bath floor. Not cracking, but it actually did not set up. It was basically dust. This was the first and only time this scenario has occurred on one of my projects in 18 years tiling. Once notified, I immediately remedied the problem, removed the existing grout and re-grouted with a different batch. I contacted Florida Tile and the GM there contacted the grout maker. I was told it is a highly uncommon occurrence, but I likely received a bad lot of grout. Btw, this call from [Member Name Removed] about the grout was not month's later. It was a matter of days and they had not yet placed the room back into service. The issue was found while a worker was final cleaning the room in preparation for it to be rented. [Member Name Removed] was never on site until the project was wrapped up and it was time for payment. [Member Name Removed]'s reputation preceded her, and I found that she had snuckered her previous tile contractor out of what she owed him at the end of his project at the same location. She attempted to do the same to me, but I did not allow it. I DO NOT bow down to bullies, and I was Paid In Full. After, [Member Name Removed] asked me if I could tile a tub surround in a separate room on the lower level, which I could not b/c I had a full schedule, and her request was last minute. So, I'm thinking my work was satisfactory for this request after the original project(s) were completed. Bullies do not like being told NO. Also, [Member Name Removed] has left another false review, using the same false name, on this site under an address I have never been to, nor conducted any work at. [Member Name Removed] is not being truthful.
Carol A.
04/2013
5.0
home builders
  + -1 more
Rob Girkin is very professional in his work. He does not waste time. His assistants are reliable and trust worthy as well. He did an excellent job in design and finish. My floor is beautiful now.
Description of Work: Removed old bathroom and hallway tile floor and d isposed of the waste. Resurfaced the floors with new tile correcting lines and levels that were previously a problem. Many other services performed, not included here.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,400

    Contact information

    9 Broadview Place, Ft Thomas, KY 41075

    www.cedarwoodlakestile.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 AM
    Tuesday:
    7:30 AM - 4:30 AM
    Wednesday:
    7:30 AM - 4:30 AM
    Thursday:
    7:30 AM - 4:30 AM
    Friday:
    7:30 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Homebuilders,
    Kitchen and Bath Remodeling,
    Finished Carpentry and Woodworking,
    Ceramic Tile

    FAQ

    Cedarwood Lakes Tile is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 AM

    Tuesday: 7:30 AM - 4:30 AM

    Wednesday: 7:30 AM - 4:30 AM

    Thursday: 7:30 AM - 4:30 AM

    Friday: 7:30 AM - 4:30 AM

    Saturday: Closed

    Cedarwood Lakes Tile accepts the following forms of payment: Check
    Yes, Cedarwood Lakes Tile offers free project estimates.
    Yes, Cedarwood Lakes Tile offers eco-friendly accreditations.
    No, Cedarwood Lakes Tile does not offer a senior discount.
    No, Cedarwood Lakes Tile does not offer emergency services.
    No, Cedarwood Lakes Tile does not offer warranties.
    Cedarwood Lakes Tile offers the following services: Tile Installation & design, complete shower remodels, backsplashes, mud pans & heated flooring.

    Contact information

    9 Broadview Place, Ft Thomas, KY 41075

    www.cedarwoodlakestile.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 AM
    Tuesday:
    7:30 AM - 4:30 AM
    Wednesday:
    7:30 AM - 4:30 AM
    Thursday:
    7:30 AM - 4:30 AM
    Friday:
    7:30 AM - 4:30 AM
    Saturday:
    Closed