Founded 2008 • With Angi since November 2009
Amenities
Free Estimates
No
Warranties
No
Senior Discount
10%
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Insured
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Verified Reviews
Showing 1-18 of 18 reviews
Rickey A.
03/01/2018
Eric found several problems regarding air leakage around doors, windows, flooring, missing insulation in home and crawl space and mold due to excessive moisture. He was very thorough, professional and friendly and provided pictures of all areas that need improvement.
Description of Work
Assessment for air leakage due to very cold temperature inside home
Category
insulation, mold removal, energy audit
Sarah H.
02/21/2016
The inspection was worth the money. Being that my home is only 4 years old, insulation of the house was done fairly well. But did show some areas for improvement. The inspection did show that my duct work was in need of a lot of improvement. Eric was very professional and answered all of my concerns.
Description of Work
I was given a complete inspection of the attic, foundation and all relevant areas. Insulation levels, duct work and furnace were also inspected. A blower door test with an IR camera was used to check for air leakage. A pan test on all registers was used to check for duct leakage. My water furnace was inspected for heating equipment BTU delivery, operating equipment efficiency, duct temperature change, duct system efficiency. And was presented in a detailed HeatMaxx report. I also received a detailed home performance report. The report showed missing and ineffective insulation with thermal imaging pictures and gave recommendation to address each area. The report also showed areas of air leakage, duct leakage with recommendations to fix these areas. I was given recommended contractors to be able to fix each issue i our home.
Category
insulation, energy audit
Service Provider Response
Thank you for the great review! We're glad you found real value in our services and we appreciate your business!Mark F.
02/09/2016
Very pleased with the service. Eric was extremely thorough and did a great job of explaining each test. The final report exceeded expectations and identified many areas I would never have thought would have been a major source of heat loss. I highly recommend Building Performance.
Description of Work
Home energy performance inspection and furnace heating performance testing.
Category
energy audit
Service Provider Response
Thank you very much for the kind review!Mark L.
11/20/2015
Fantastic. Eric was professional, punctional and it was obvious his only goal was to give us an unbiased and accurate opinion on our home condition. The report he provided was extensive, detailed, and easy for us to understand. He went through it all so we were clear on what he recommended be done to correct the issues for the most affordable price. He also provided contractors he would advise using that he trusted. His report contrasted what several HVAC companies told us we need to have done to fix our problems. Their products and recommendations would have cost us thousands of dollars more than Eric felt we needed to spend. Without Eric we likely would have gone with the recommendations of these companies. His unbiased opinion saved the day. We cannot recommend him enough for any homeowner unsure of a repair.
Description of Work
Eric provided a complete detailed report on our new home. He did an energy audit, looking at safety, heating and cooling systems, duct leakage, incorrect insulation and recommendations for repair and better energy efficiency.
Category
insulation, energy audit
Service Provider Response
Thank you so much for the kind words! I'm glad you found great value in my services and you got the problems solved cost-effectively!Jenny S.
01/13/2015
My fiance and I purchased our 90+ year-old Highlands home and knew it had some insulation issues but as first-time homeowners, we were a little overwhelmed by what to tackle first. Since we weren't eligible for the LGE home energy audit, I asked around and a friend had employed Eric (BPG) for an audit when she purchased her own leaky, old Highlands home a few years ago. I called Eric and he walked me through the options and how the audit would work. I told him we were hesitant to have someone come in and tell us what we already knew... that our home needed some work. But he said he would help us identify the "low-hanging fruit". A few weeks later, he met us at our home with his equipment and within two hours, he was done. By the time he left, we felt educated, informed and (admittedly) a little overwhelmed, but have not regretted spending the money or the time with Eric. His report and photos were sent within a few days and we've referred to them multiple times while sealing, foaming, caulking and mastic'ing our house. Additionally, we plan to refer to his report as we continue to DIY some fixes and work with contractors in the near future.
Description of Work
Home Energy Survey (audit) including observations of and recommendations for fixes to: Health & Safety Air Leakage Insulation Duct Leakage HVAC
Category
insulation, energy audit
Service Provider Response
Thank you for your review [removed member name]! I'll make a point to change some of the terminology in our reports so they use more common language. Good advice, I appreciate it!John S.
01/11/2015
From the first contact, Eric George of Builders Performance Group was a pleasure to deal with. An initial appointment was made for him to look at the scope of the job, after which he sent a detailed explanation of what he would do and how much he would charge. We compared three bids for the work and chose his company in large part because of the additional vacuum test. The bid was higher but the inspection would be much more detailed. I did forward one negative review to our HOA president (one bad review while all others gave superior ratings). Mr. George explained that particular inspection scenario to our satisfaction. After the insulation job was completed, Mr. George inspected each building, carefully marking gaps and places that were missed, as well as small areas that needed additional thickness. The three series of thermal imaging pictures were easy to understand, the vacuum test showed areas where there was leakage. We received a detailed report for each attic within a few days. In addition to giving us feedback on the quality of the insulation job, Mr. George also alerted us and provided pictures of several other issues that needed to be addressed. He is very experienced in all aspects of home inspection, HVAC, electrical, plumbing. We got more than a report on the insulation. After the BPG inspections, the insulation group returned and filled all marked gaps. We decided that it would be wise to reinspect one building and agreed to pay Mr George an additional $200 for this work. The second inspection did not include the vacuum test, but the thermal imaging test and two sets of pictures took him almost 2 hours. We were all satisified that the insulation company had done their work well. I would not hesitate to recommend Building Performance Group.
Description of Work
BPG did a thorough attic inspection of each of our three condominium buildings after we had foam insulation installed. The insulation project was costly and we felt it wise to have an inspection before payment was made. The buildings are large, each inspection took approximately two hours. BPG did thermal imaging tests and another test which required creating a vacuum to detect air leakage.
Category
energy audit
Service Provider Response
Thank you very much [ ] for the great review and kind words. We certainly appreciate your business and it was a pleasure working with you and the other home owners involved!Cami W.
11/05/2014
In October 2013 Eric George with Building Performance Group quoted $450 for the Projected Rating, thermal bypass inspection, and final inspection. His services also include registering for LG&E rebates. He stated, "the LG&E rebates should more than cover my costs in most cases." Though he claimed that he had our house registered with the LG&E program in time, LG&E "received so many registrations in January due to the program ending that they are not guaranteeing that all registered homes will get rebates at this point." This was in January 2014. In January 2014, Eric George told me "The details you provided are excellent and will help me put together a more accurate Projected Rating for your home." The Projected rating was not done until May 13, 2014. Building Performance Group finally sent the report to me on August 5, 2014 with a note "Sorry for the delay." The report is ultimately worthless because the new home was already under roof with all the drywall in place. Building Performance Group told us everything looked fine during their thermal bypass inspection. In my opinion, they missed spots that I had to discover on our own, making me wonder if they actually did anything. Building Performance Group was at the property because they taped one of their signs to our front window. Additionally, Mr. George could not remember that our basement is not a walk-out, nor could he remember that we have a geothermal system; and he made lengthy irrelevant recommendations on these misconceptions. He made other recommendations that I did not like, such as installing a "hybrid" heat-pump water heater. Finally, on June 19, 2014, Building Performance Group sent out 2 different invoices, with 2 different amounts, to 2 different people for the same location for work that was not done. They billed me and the builder. The first step, the Projected Rating, was not sent to me until August 5. Eric George told me he does not send out the billing himself, and the mistake must have been done by someone in his office.
Description of Work
The provider offered rebates through LG&E that fell through, provided useless reports too late, and sent out 2 different invoices to 2 different people for the same location for work that was not done.
Category
energy audit
Service Provider Response
The email shown below is my exact response to this customer's claims. He is correct that their was an issue with the original bill that was sent out, but this was corrected immediately once I was made aware of it, and beyond that one issue, I was not made aware of any other problems he had until he decided to not pay the bill and began making these accusations. It should be noted that this customer finally did send me his payment after I sent him the response below, which was nearly six months after the bill was originally sent. ----------------------------------------------------------------------------------------------- Chris, My responses to your comments are in-line below. On Wed, Nov 5, 2014 at 1:32 PM, WELCO International Services, Inc. wrote: Dear Eric: This is my review of Building Performance Group: "Building Performance Group offered rebates through LG&E that fell through, provided useless reports too late, and sent out 2 different invoices to 2 different people for the same location for work that was not done." RESPONSE: The work was done. I don't understand your argument here. I spent a lot of time initially providing you details on our services and answering all of your questions via email and phone. We did the projected rating, but David apparently didn't send it to you when it was done back in May. We also did the pre-drywall inspection, so there is no argument as to whether or not work was done. I apologized to you when I learned you had not received the reports or pictures and sent them over immediately, but the fact that you did not receive the projected rating reports until after the pre-drywall inspection was done does not make the reports "useless", nor does it mean that we did not spend time creating them. I have also apologized to you multiple times now about the error on our part in sending out the first invoice. Regardless of this, the builder did not pay us and you have not paid us. On June 17th of this year I sent you an email asking if I should bill you or the builder, and on June 18th you replied "Please send me your invoice", so I did. Up until this point I had not received any negative feedback from you, so I assumed everything was fine. "In October 2013 Eric George with Building Performance Group quoted $450 for the Projected Rating, thermal bypass inspection, and final inspection. His services also include registering for LG&E rebates. He stated, "the LG&E rebates should more than cover my costs in most cases." RESPONSE: I did not quote you $450, I provided two prices for our services based on the total square feet of the house and number of HVAC systems. Here is the exact quote "Our fees are $450 for single-system homes under 2,500 SF (including basements) and $600 for homes up to 6,500 SF with two systems max". Your first floor is 1909 SF, and the basement is the same, so the total area of your house is 3,818 SF, thus the $600 price. "Though he claimed that he got our house registered with the LG&E program in time, LG&E "received so many registrations in January due to the program ending that they are not guaranteeing that all registered homes will get rebates at this point." This was in January 2014." RESPONSE: I have no control over LG&E's rebate program and I told you from the beginning that there were limited resources left and the middle of January was the last chance to submit site registrations for the program. Your site was submitted in time, and I confirmed this with you in February after your email inquiry. It then took another 4 months before the house was ready for the pre-drywall inspection, and immediately after the pre-drywall inspection I sent you an email stating that there was about one month left to submit rebate applications, and that I would need to test the house and finish the HERS rating before I could apply for the rebate. I then told you to let me know as soon as drywall was in and attic insulation installed, so that I could test the house and try to get you in before the rebates ended. I never heard back from you. "In January 2014, Eric George told me "The details you provided are excellent and will help me put together a more accurate Projected Rating for your home." The Projected rating was not done until May 13, 2014. Building Performance Group finally sent the report to me on August 5, 2014 with a note "Sorry for the delay." The report is ultimately worthless because the new home was already under roof with all the drywall in place." RESPONSE: Again, this is irrelevant. The projected rating was created based upon the details that you initially provided along with the blueprints. The fact you didn't receive the report until after the pre-drywall inspection does not make them "worthless". If we were actually asked to finish the HERS Rating, this same report file would be used to enter the final data that we would have collected at the final inspection. "Building Performance Group told us everything looked fine during their thermal bypass inspection. In my opinion, the missed spots that I had to discover on our own, making us wonder I they actually did anything. We know that Building Performance Group was at the property because they taped one of their signs to our front window." RESPONSE: What exactly are these "missed spots" that you had to discover on your own? I recall having this conversation with you back in August, but don't recall any specific issues that you found. The whole house was spray-foamed and there are typically not many issues we find when this material is installed. If the house would've been insulated with fiberglass batts, I'm sure we would've found a lot more issues, but it wasn't , and we didn't. "Additionally, Mr. George could not remember that our basement is not a walk-out, nor could he remember that we have a geothermal system; and he made lengthy irrelevant recommendations on these misconceptions. He made other recommendations that I did not like, such as installing a "hybrid" heat-pump water heater. RESPONSE: Here is your exact response to my recommendation about using a heat-pump water heater. On March 3rd, 3:12pm in your email you said "That is great advice about the water heater. I will definitely ask the builder and geothermal guy about this." The only reason I thought you might have a walk-out basement is because the blueprints for the basement show a patio right outside the back wall. I had not been to the house yet, so this was an innocent mistake. "Finally, on June 19, 2014, Building Performance Group sent out 2 different invoices, with 2 different amounts, to 2 different people for the same location for work that was not done. The first step, the Projected Rating, was not sent to me until August 5. Eric George told me he does not send out the billing himself, and the mistake must have been done by someone in his office. RESPONSE: This is factually correct, except for the claim that "work was not done", and I have been trying to straighten this out with you ever since you made me aware of it.James K.
02/28/2014
I started the process of wanting to insulate my mid-1920s home. I had limited knowledge about home insulation and other ways to become more energy efficient. After contacting several reputable companies I realized there were many options. I could insulate the attic floor with cellouse or perhaps fiberglass or I could foam my roof deck and create a conditioned space in my attic. I could insulate the band joist in the basement (foam or foam board). Also I could insulate my exterior walls (again foam, cellouse or fiberglass), seal my ducts (seal from the outside or from the inside) or get new windows. Which solution or combinations of solutions were best? Was there a solution that was best for all homes or did all homes have a different “best” solution? The sales people who looked at my home were knowledgeable about ways to become more energy efficient. But they naturally recommended to me the products and service they offered. And if they offered several was I getting the best for me or the most profitable for them? Not having the knowledge to base a good decision I needed someone with both the knowledge and someone not biased by wanting to sell me something. So I called Eric George at Building Performance. His business is doing an Energy Audit to show the issues in your home. Calling Eric was a good decision. Eric is very knowledgeable and bases his recommendations on the specific facts he uncovers about your house. He provides you with a though report that identifies the issues found and recommendations for each. You will find that all homes are unique and have their own "best" solution. Eric will consult with you to find which recommendations are the ones that will give you the best return on your investment. He will answer your questions and consult with you about the options. He offers names of a variety of reputable contractors that he has seen their work and approach to their job. I received excellent value for what I paid for the audit. In the end I was confident that with the education I received from Eric that I could make a good decision.
Description of Work
Provided an Energy Audit.
Category
insulation, energy audit
Service Provider Response
Thanks for the great review James! I enjoyed working with you and appreciate your kind words!Deanna M.
01/27/2014
Eric did an excellent job checking our home. He did the door blower to check for cold air leaks and the infrared camera. He checked our HVAC system and also checked our attic for lack of insulation. He discovered that whoever had done the insulation in our home had completely forgot to insulate our daughters bedroom. We had quite a few insulation issues. He also supplied us with a 35 page report detailing everything he did and what we can do to fix the problem. He also gave us a list of recommended contractors. This is very helpful because we are not from the area.
Description of Work
We have very expensive energy/gas bills and wanted Eric to evaluate our home.
Category
insulation, energy audit
Service Provider Response
Thank you for the great review [member name removed]! I appreciate your business and referrals!Kay K.
03/11/2013
I paid for a big deal from Angie's List. It was an excellent experience. They were clearly knowledgeable and efficient. They explained things to me as they went along doing the audits. There was a young man named Sean and he did the audit. He was just particularly skilled in his work as well as knowledgeable. He was able to communicate information to me about what he was doing. The report that they sent was 44 pages. They were very thorough and helpful because I had somebody to do some upgrading of my insulation based on their report. The price was excellent because I got the deal.
Description of Work
Building Performance Group did a total energy audit.
Category
energy audit
Carl S.
01/25/2013
Diane P.
07/15/2012
Eric is very knowledgeable and very helpful. I have contacted him for follow-up consultations on things related to energy efficiency and the building envelope, and anticipate continuing to do so as I continue to improve my house.
Description of Work
The costs of this energy efficiency audit were rolled into the energy efficiency mortgage I used to purchase a house built in 1925, so I've marked zero above. Eric did a door blower test and ran a model to determine what improvements would be most effective. Wrote a report that could be used when working with various contractors, and was willing to answer any questions they might ask. Did a post-improvement evaluation. And, did all this under the time pressures and reporting requirements associated with taking out a mortgage.
Category
energy audit
Starr T.
04/12/2012
Couldn't have been easier. The whole thing was done inside of a week. The price was SO cheap considering the knowledge you gain.
Description of Work
Eric came and performed an energy audit on a rental home that I manage. He uncovered many places where the house was leaking outside air. His report was very detailed and helpful in making us understand what we could do to solve the problem and make the home much more affordable for our tenants. Money well spent. I tell everyone that is looking to purchase a used home that they simply MUST spend the money to have this audit done on any home they are seriously contemplating purchasing. You cannot go wrong by calling Building Performance Group!!
Category
energy audit
Karen M.
04/11/2012
We wanted to be sure we were spending our renovation money most effectively and making improvements to make our home more comfortable and energy-efficient. With the age of our home and the various additions and renovations over the home's history, this was not a straightforward job, but Eric and Shawn were able to assess our needs well and help us and our contractor decide what improvements made sense and what might not be worth the time and money. Eric was able to come the day after I contacted him for the initial appointment and within just a few days of the time I called him for the followup. He was punctual and professional. We had reservations at first about spending the money it would take to do the audit, but in hindsight, we are glad we made the investment. Eric has gone beyond our expectations to help us do what we need to in order to get the 20% rebate from the state for our efficiency-improvement measures.
Description of Work
I hired Eric to do an energy audit of our historic home, to help us in the decision-making process for some renovations we were planning. We wanted to do what we could, within a reasonable cost, to make our home more efficient. With the rebates associated with the KY Home Performance program, Eric's services turned out to be more than worth the money.
Category
energy audit
Timothy W.
03/31/2012
Sue B.
02/21/2012
They went through my house with an infrared camera that showed where I had cold spots. They tested to see where the insulation was needed. They created a 32 or 33 page extensive report with pictures. They gave the report to the insulation company so they knew the location of the problem areas. Building Performance came back after the insulation company completed the job to make sure it was done right. They actually came back out every time the insulation company made any adjustments. They were very professional. I recommend this company very strongly.
Description of Work
Building Performance did an energy audit on my house.
Category
energy audit
Brian E.
12/28/2011
This is probably the best investment in keeping you home energy efficient and safe. The ROI on this for me is probably a few months. First, they found a small gas leak at my meter which I never would have found. Besides being a safety issue I was paying for leaking gas. Getting that fixed was instant savings. The blower door diagnostic was done and then the thermal imaging. Some large leaks were found and Eric did some repairs and did a retest of the blower door diagnostic and reduced the percentage of loss by several percentage points with just one minor repair. He provided suggestions for how to make the air duct more efficient. Then I received a rebate from the state for 150.00. This is a must do for any homeowner.
Description of Work
Eric, did a complete home energy Audit. They did a Blower-door Diagnostics,Gas leak test, Air duct leak test and Thermal Imaging testing.
Category
energy audit
JUDI C.
11/17/2009
It was without a doubt the best $350. I have spent in a LONG time! I had Eric come do the audit of my house because I felt that my LG & E bills were too high and I still was not comfortable in the Winter. What an eye opener! I thought I had a tight home, a 2 year old HVAC system, many new triple pane windows, and insulation in my attic! My home had air leaks ALL over, the HVAC that a contractor installed recently was only 80% efficient AND grossly over-sized, and I needed more insulation in the attic and around the band-board in my basement. Eric explained that open cell foam would be my best choice for the band-board and (after sealing many air leaks in the attic) more cellulose insulation blown into the attic. He gave me easily accomplished fixes for most of the issues and recommended several contractors for each issue that I couldn't do on my own. I have already had many of them out to discuss the report with me and get estimates. The have been professional and knowledgeable. I have chosen the contractors who actually sat down in my home, read through the report and then addressed the issues.
Description of Work
He does an energy audit of your home to determine how efficient your home is in terms of energy usage, air leakage, Duct leakage, effective insulation, and efficiency of the HVAC system in your home. Begins by using a blower door system to determine total amount of air leakage. Uses a thermal camera to find areas in the home where heat is escaping.
Category
insulation, energy audit
Phone
Address
PO Box 1123
Crestwood, KY 40014
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