Mission Kitchen & Bath Inc

I called for an estimate to have a bathtub and shower replaced and possibly replace the flooring depending on cost. We were pretty sensitive to cost as this is a home we don't plan to be in for more than a year or so and didn't want to spend a bunch of money. We were looking for some one to do the larger portion of the work while I would complete the balance myself to save a little money. Al listened very well to my concerns and presented several different options suggesting alternatives that would be most economical. He was very knowledgeable. We exchanged phone calls and emails and arrived at a solution that was within our budget. He always responded in a timely manner. Bob performed work and did an outstanding job. This is our only shower so we were a little concerned about the timeliness but it was out and back in in a couple days. He was always there when he said he would be. The bathroom was always left clean at the end of the day. Bob was patient answering any questions that came up during the process. Once completed we decided we wanted a couple additional things done and Bob was out the next week to complete them. Overall it was a great experience from the initial phone calls and estimation process to the completed project. I called several other companies. Some just gave me a bid over the phone without even seeing the bathroom. Others were quick to provide a solution without really listening to what we were trying to accomplish, which often translated into more money than we were looking at spending. I would recommend Mission Kitchen and Bath to anyone of our friends (and already have to a co-worker). We are looking forward to working with them again in the future!

Very well--Henry was UNBELIEVABLE. :-) He was 100% on-time and worked straight through. I was surprised he didn't even take much of a lunch break! He was very pleasant, easygoing and helpful, answering all my questions and advising when needed. From walkthrough to finish, the job only took a week and a half. Henry was a very CLEAN contractor--the dust was minimal. I have severe allergies and he took the utmost care in making sure there was a zippered tarp separating the work area from our sleeping area and protective plastic covering the bed, along with dropcloths on the rugs and an industrial air cleaner in the work space. In addition, both Al and Sonya were always available and instantly accessible for any assistance we needed. The result is astounding. It truly will be a luxury using our master bath; after everything we've been through in the last year-and-a-half with it, having the security that it is not only beautiful but also DONE CORRECTLY is worth every penny we spent.

We wanted to have our existing cabinets modified to accommodate a larger range. Al looked at the area and immediately asked what our other prospective remodelers told us. He expressed frustration when I asked for his "expert opinion" before telling him what others had suggested. He didn't offer his own suggestion, so we just had to tell him what the other remodelers had told us. Even though we explained that we didn't want to gut our cabinets, he continued to criticize the quality of our cabinets. By the way, the cabinets are in pristine condition and all other remodelers have agreed that they should be kept. The most frustrating and serious part of our meeting with Al was when we asked for a rough estimate. He refused to offer an estimate and insisted that we tell him how much money we can spend. We were uncomfortable with that idea because every other remodeler was able to give a rough quote without asking what our budget is. After a bit of arguing about this, he finally gave us a number that was over twice the amount of all our previous quotes. We immediately asked for a breakdown of the number and he got very upset. Finally, he admitted that he literally "pulled the number out of thin air." At this point, we realized that he was not looking out for our best interests. We have only received quotes from the highest rated Angies List names and were by far the most frustrated with our short experience with this company. If there's a silver lining, it's that he made it very easy for us to exclude him from our options.

Sonya was very responsive and provided a proposal to us exactly when she promised it. The proposal was detailed and very easy to understand. The only feedback I would provide is that she did miss a couple items that I requested to be included in the proposal, but that would have been a very easy fix if we had decided to proceed with Mission Kitchen and Bath. I would be happy to consider them for future projects on our home.

We had an eyesore of a bathroom remodeled by Mission Kitchen & Bath. Al is a pleasure to work with...especially compared to the other people who gave us estimates. Our project wasn't huge, but he didn't treat us that way. Matt, who did the work, was wonderful to say the least. My son was sad when he stopped coming to our house to do work. We did have one problem, there was no attic access above our bathroom, but they still found a way to get the exhaust fan installed like I wanted! I am so thankful for that!

First and most important haha....they came in at or under their estimate. Second, they were willing to haul a cast iron tub up a flight of stairs, which some contractors don't like to do. I am very happy with the cast iron tub. Third, it is an old house and they are used to working with old houses and knew what they were doing. Fourth, the new cast iron tub has a nonslip grid in the bottom...very important. I was thinking about getting a vintage tub but the new cast iron tub with the nonslip grid was a good idea. No ugly mats or stick-on daisies like when I was a kid.

My overall experience with them I thought was very positive. I spent about $1,000 and I did not do a lot of comparison. I would use them again in the future if I were doing a similar type of project.

We love the bathroom, it looks great. The person doing the work had never installed a heated floor before. After the bathroom was complete and we turned on the heat, only one section of the floor worked. They had to come out and totally rip out the entire floor and start over. At that time he was on another job so had to do it all in his spare time. In order to save our flooring when hauling materials in and out of our garage they put plastid sheeting on the floor. When removed it left a sticky residue on our hardwoods and the linoleum in the laundry room. I spent hours on my hands and knees cleaning off the residue. Unfortunately, the linoleum has grooves that I was unable to clean so it now had dark sport and has yellowed where the sheeting was applied. The installed did not leave enough carpet when cutting it off to create a nice transition from bedroom and closet to the bathroom so we have raw edges showing and continual fraying of the edges. This will necessitate unnecessary replacement of the carpet before it is worn out. So, although the bathroom looks great and they were wonderful to work with, they left some lasting problems in other areas of the house.

They did a very good job and gave a very competitive price. They came over when I had a plumbing problem in another bathroom. They sent someone over to take care of which they did not have to do. There was a lot of labor involved for tile, about two and a half weeks.

I want to share that the overall experience with Al and Sonya, and the completion of the project by Matt, was excellent. I used Angie's List as a primary resource in my search, and was impressed by Mission's reputation and awards. Al provided references, and each one I phoned said I couldn't go wrong with selecting them. (One couple I called were parents of two children I taught. They sang the praises of Mission K&B.) I did get two other bids by very reputable remodelers, who were also highly rated by Angie's List. They, too, made a good impression, but I found that Al listened and was very willing to work within my budget. He was friendly and professional. After accepting the bid, I worked closely with Sonya to select just the right products. She was so helpful, and directed me to the best choices. All members of the team meet at our home to go over what would happen...when it would happen...and how long it would take --- and it was right on the button! I met the electrician who did a great job. The major artisan who worked in the kitchen was Matt...and his attention to detail was superior. And by the way...HE CLEANS BETTER THAN I DO!!! Please, don't hesitate to work with this company.

We scheduled an appointment and they never showed up. When we called, they stated they new nothing about the appointment. I again gave my name, address and phone number to reschedule. I begin by describing the first part of the project. That seemed to go well. I then begin to descibe a cabinet project. After starting to describe the project, I was interrupted, and they stated "we are not clicking" and "we will pass on this project." The person was disruptive, confrontational and unprofessional. Avoid this company.

My wife and I found Mission Kitchen & Bath on Angie's List. Al promptly responded to our inquiry and scheduled an appointment for an on-site visit. He thoroughly discussed the renovation process, listened to our ideas, and gave us a number of options. Work began on the scheduled date. Henry worked on our first bathroom. Sonya understood that we were both overwhelmed with choices and guided us through the selection process. Henry, Al, and Sonya were very solicitous following my emergency quadruple by-pass in the midst of the first bathroom renovation. I returned home after bathroom one was completed and they insisted on delaying the second renovation for a week to allow some additional quiet time following my return home. Scott completed the second renovation and was also constantly considerate of my health needs. We are delighted with the new bathrooms. They are both beautiful, stylish, and, most importantly, are exactly what we had hoped for. We are hoping to have our kitchen done in the near future and plan on using Mission Kitchen & Bath for this job as well.

Mission Kitchen & Bath did a good job on our total shower replacement. Al, the owner, came out and did the initial consult and estimate. Scott did our replacement, and he did a very good job. He showed up on time, was professional, and did the job with a minimum of mess and intrusion. He bagged all of the old shower tile for us in a way that we could dispose of it ourselves with our normal trash removal over a couple of weeks time, which saved a lot of money over paying them for removal. We opted to do the painting ourselves, so Scott prepped the walls to the point where all that we had to do was paint them. We are pleased with both the quality of materials and workmanship. Mission Kitchen & Bath subcontracts the shower door installation to another local company. Scott took care of all of the coordinating with the door company so that they showed up while he was there to do their measurements, etc. The door company came out a few days after Scott was finished and installed the door, which took no more than 30 minutes. We were very pleased with the quality of their product and their workmanship as well.

It was a very good experience. They were on time. Their price was very good.

I liked that the workers would show up at 8:00 and worked until the finished, they were dependable and didn't make me feel like a stupid housewife. They have fair competitive pricing.

Found there service very good. Excellent. It was a smaller job than what they usually do. It was around the holidays and they worked around the holidays.They had to make a couple of trips. Henry did the work did a very good job cleaned up everyday. Worked in a professional matter.

He is here every day on time. He is very respectful about being inside my house and around my property. He is very professional about cleaning up their mess.

They are very friendly when they where there. They are very professional about the job. They always show up on time when they said they would. They picked up everything when they where done working.

From start to finish, Mission Kitchen & Bath was both professional and friendly. It is clear they have a lot of experience in kitchen remodels, as they provided helpful advice every step of the way. They estimated a 4 - 6 week project and it took a full 6 weeks. They were very accommodating when it came to special requests and we never felt as if we were being nickeled/dimmed. They were honest and fair in all their dealings. I will most definitely have them back to remodel our master bathroom.

I was dubious but his solution came out cheaper, easier and it looks great. Al is a professional who can be counted on to provide a quality job. He told me up front that he wouldn't be the cheapest, but I think he has to be one of the best. Bob, who did the actual work, was a skilled craftsman and a gentleman who was a pleasure having in our home while he did the work.

The project went very well. Al Feldman (the owner) came out and initially looked at our bathrooms. He was very professional and provided a very good explanation of the process. He put together a very detailed bid that explained how the job was being priced and also provided us with some options. He communicated with us throughout the process, and came out to check on the progress of the project several times. On the first day of the job, he came to our house with Scott (who did the job) and again told us what would be involved, and gave us an estimate of how long it would take to complete (approximately 12 days for three bathrooms). Scott did an excellent job. He was very detail oriented and a very good craftsman. He identified problems and corrected them as needed, at no additional cost. He also completed some additional work that was not originally in the contract. Scott completed everything within the original quoted time frame.

I met with a representative to discuss what I wanted done. A bid was sent approximately a week later. We gave the go ahead and was given a start date approximately 6 weeks away. We met to pick out colors and styles. Work was started on the set date. The work took about a week. The work area was kept clean and was done as we requested. We were happy with the finished product.

Al did a great job of managing our budget while Sonya helped ease the pain of selecting the design items and the fixtures. Al's craftsman was easy to work with and willing to suggest improvements based on his experience. Overall, this was a great remodel experience for us and we would give them the highest recommendation.

MK&B was great! Al is straight forward giving great feedback as to what would and would not work in my initial kitchen plan, developing good alternative choices, and working within my budget. Sonja, kitchen designer, helped me make my back splash and floor tile choices (all in one day!) as well as choosing a great paint color. (I really struggled with all these decisions!) Henry did a fantastic job on the actual work in the kitchen; removal & installation. Al gave me a time line and he was right-on! Henry gave me daily updates on the kitchen and answered all my questions/concerns each day so there really wasn't much to f/u on at the end of the job. They did a creative problem solve when my microwave trim kit didn't fit. Al, Sonja, and Henry were available by phone and email whenever I needed information. All my issues were resolved in a timely fashion; very professional! I couldn't have asked for a better experience for my first attempt at remodeling!

It went real good. I was very happy.