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Lutz Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Keeping Kansas City Flowing Along Since 1920! Lutz Plumbing, Inc. is the oldest and most trusted plumbing company in Kansas City. For quality plumbing, drain and sewer, water heater, water treatment and commercial plumbing services, call Lutz Plumbing, Inc. today! We offer 24-hour emergency service. Call us to schedule a plumber in Kansas City, MO and the surrounding area.

Business highlights

105 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Drain Cleaning,Water Heaters,Plumbers

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7309 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
9%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 201-225 of 309 reviews

Cindy A.
09/2016
5.0
plumbing
  + -1 more
Great, and quick.
Description of Work: Ice maker on refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth S.
06/2016
3.0
plumbing
  + -1 more
I sent them away. Too expensive.
Description of Work: Nothing. I bought an Angies List coupon for $34 that was to cover service and also $20 for repair. I had a clogged kitchen sink that just needed to be snaked. I called Lutz and they scheduled me for later in the day. Great!! Very responsive. The plumber showed up on time and checked out my sink. Then gave me an estimate of $230 which included the coupon. So when I add the $34 I already spent on the coupon, it was costing me over $250 to simply snake my kitchen sink drain. The price was outrageous! I thanked the guy and sent him away. I called another plumber who charged me half that price. Although the company was very nice and responsive, I will not be using them as they are over priced!

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$230

Joe and Barb Z.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gabe B.
05/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Ricky B.
05/2016
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$3,000

Kathleen P.
05/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: The service men were prompt and efficient. Why two people had to come to clear out a drain...I don't know. The job was done but I was rather shocked when they handed me the bill, which was about $30 more than I'd expect to pay for this service. They of course tried to schedule other jobs and I politely declined. Perhaps they could have charged a fair price if they sent only one person out to do a job that could obviously be handled by one. Even though they did the job fine I will never call on them again because I'm not happy about being overcharged!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$130

Response from Lutz Plumbing Inc
Thank you very much for taking the time to submit your review and share your experience, though I wish it was a more positive one. Please give us a call so we can discuss in more detail, but I do want to explain that our price was not for two plumbers, and that would have been the cost if one plumber came to do the work. We have apprentices that are training, so riding along and helping out is part of that experience. We also encourage you to check around other plumbing companies in the area. Many charge more than we do for drain cleanings, but those that charge less, are not coming out to completely clean out your drain, but rather do the bare minimum and then push you to buy into a sewer replacement. We do not play that game, which is why our drains are priced accordingly. I hope this helps some, but again, we would love the opportunity to talk further. Thank you for the opportunity to work with you. Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Yvonne J.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced the cartridge in my kitchen faucet so it wouldn't leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28

Gloria T.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced kitchen Moen faucet cartridge which was causing a major leak. Noticed another problem and fixed it. Originally started using them in 2012 when we were dissatisfied with other plumbers. Always helpful, friendly and quickly available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Response from Lutz Plumbing Inc
Ms. [Member Name Removed] We truly appreciate you taking the time to share your review here on Angie's List. We appreciate the opportunity to serve you for the past four years and look forward to continuing to build your trust and confidence in us in the future! Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-950

Imelda R.
04/2016
5.0
plumbing, septic tank, water heater repair, water softeners
  + 2 more
unknown
Description of Work: Flush tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Response from Lutz Plumbing Inc
Ms. [Member Name Removed], We truly appreciate you taking the time to share your review here on Angie's List. Thanks for the opportunity to work with you, and you can trust we will continue to work hard to earn your business again in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-950

Craig D.
04/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Had to replace supply tube in toilet , took about 30 minutes . Price was higher than I thought it should be.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lutz Plumbing Inc
Mr. [Member Name Removed], Thank you very much for taking the time to share your review on Angie's List. I am glad the toilet issue has been resolved! You did opt for the toilet tank rebuild that comes with a 5 year parts and labor warranty, so hopefully that gives you some peace of mind and value for the services performed. If you have any questions about the service or wish to discuss in detail, please give us a call anytime, day or night! We appreciate the opportunity to work with you and hope to continue to earn your trust and business in the future. Thank you, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Derek M.
04/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lutz Plumbing Inc
Mr. [Member Name Removed], We truly appreciate you taking the time to share your review here on Angie's List. Thanks for the opportunity to work with you, and you can trust we will continue to work hard to earn your business again in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Alan J.
04/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Fix toilet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Lutz Plumbing Inc
Mr. [Member Name Removed], We truly appreciate you taking the time to share your review here on Angie's List. Thanks for the opportunity to work with you, and you can trust we will continue to work hard to earn your business again in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Tapan B.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$240

Response from Lutz Plumbing Inc
We truly appreciate you taking the time to share your review here on Angie's List. Thanks for the opportunity to work with you, and you can trust we will continue to work hard to earn your business again in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Genelle P.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a hot water tank (gas).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Lutz Plumbing Inc
We truly appreciate you taking the time to share your review here on Angie's List. Thanks for the opportunity to work with you, and you can trust we will continue to work hard to earn your business again in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Theresa S.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Called Lutz to fix a leaking faucet in a tub. Brent was our technician. He was very proffessional and efficient. Since we had to do some remodeling in our bathroom he said he would come back at a later date to install the faucet pieces. He did so about a month later at no charge to us. The office was always very kind and helpful as well. We would definately recommend them to our friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Lutz Plumbing Inc
Ms. [Member Name Removed], Thank you very much for taking time out of your day to share your experience on Angie's List. We enjoyed working with you very much and are grateful for your kind words. Brent truly is one of the best in the business! Please know we will continue to work hard to earn your future trust and business. Thanks again! Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Kevin J S.
03/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: The clog was caused by tree roots over 125 feet away. Kevin had a challenge with a section of broken pipe underground but he kept working to move beyond that until he was able to chew through the tree roots at the end of my drain. A previous plumber was only able to get a 2 inch blade down for 100 feet but Kevin used a 3 inch blade for the entire length. He kept working for almost four hours to be sure everything was clean before leaving my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Lutz Plumbing Inc
Mr. [Member Name Removed], Thank you so much for taking time to share your experience here on Angie's List! Kevin was bound and determined to get your line opened with the largest blade possible to ensure proper operation. He really enjoyed working with you and appreciated your patience during the service call. Please rest assured we will continue to work hard to earn your trust and business in the future! Sincerely, Amber Lutz Sewell (913) 888-9500

Catherine N.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Lutz Plumbing replaced a rusted out cast iron drain line and corresponding stack. Clean, solid work taking only a few hours. We would recommend Lutz Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lutz Plumbing Inc
Ms. [Member Name Removed], We truly appreciate you taking the time to share your review here on Angie's List. Thanks for the opportunity to work with you, and you can trust we will continue to work hard to earn your business again in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Spencer E.
02/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: did not come.
Rating CategoryRating out of 5

Rick H.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lutz Plumbing Inc
Mr. [Member Name Removed], We truly appreciate you taking the time to share your review here on Angie's List. Thanks for the opportunity to work with you, and you can trust we will continue to work hard to earn your business again in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Erin B.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Lutz Plumbing Inc
Ms. [Member Name Removed], We truly appreciate you taking the time to share your review here on Angie's List. Thanks for the opportunity to work with you, and you can trust we will continue to work hard to earn your business again in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Rebeca S.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new toilet and vanity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Lutz Plumbing Inc
Ms. [Member Name Removed], Thank you very much for taking the time to share your review of our recent service! Thank you very much for the opportunity to work with you! We look forward to earning your trust and business in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Nancy A.
02/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Snaked toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Lutz Plumbing Inc
Ms. [Member Name Removed], Thank you very much for taking the time to share your review of our recent service call! We appreciate the opportunity to work for you and get the drain cleaned out! We look forward to earning your trust and business in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

Alan S.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Lutz Plumbing Inc
Mr. [Member Name Removed], Thank you very much for taking the time to share your review of our recent service call! We look forward to earning your trust and business in the future. Sincerely, Amber Lutz Sewell Lutz Plumbing, Inc. (913) 888-9500

connie M.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Lutz Plumbing Inc
Ms. [Member Name Removed], Thank you sincerely for taking time to share your experience with Lutz Plumbing. We are grateful for your honesty and will work hard to receive all A's next time (if we earn the chance to work with you again in the future). Please let us know if we can be of service to you, day or night, in the near future. Regards, Amber Lutz Sewell President/Owner Lutz Plumbing, Inc. (913) 888-9500

Brad D.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed a variety of things done before I could sell my house. Lutz was the cheapest and did a great job. There was one little problem but they came out right away and fixed it at no charge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Lutz Plumbing Inc
Mr. [Member Name Removed], Thank you very much for taking time out of your busy schedule to share your experience with Lutz Plumbing. We appreciate your feedback and are pleased to hear how satisfied you are with everything! Thank you very much for the opportunity to work with you. We hope you have had great luck since with the selling of your home. Please let us know if we can be of additional service in the future. Sincerely, Amber Lutz Sewell President/Owner Lutz Plumbing, Inc. (913) 888-9500

Contact information

21961 W 83rd St, Lenexa, KS 66227

https://www.lutzplumbing.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines,
Septic Systems,
Roofing,
Heating and Air Conditioning

FAQ

Lutz Plumbing Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Lutz Plumbing Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Lutz Plumbing Inc does not offer free project estimates.
Yes, Lutz Plumbing Inc offers eco-friendly accreditations.
No, Lutz Plumbing Inc does not offer a senior discount.
Yes, Lutz Plumbing Inc offers emergency services.
No, Lutz Plumbing Inc does not offer warranties.
Lutz Plumbing Inc offers the following services: Plumbing, Drain Cleaning,Water Heaters,Plumbers

Contact information

21961 W 83rd St, Lenexa, KS 66227

https://www.lutzplumbing.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM