Cooper's Water Conditioning

SCOTT COOPER, CAME TO MY HOUSE, DISCUSSED ALL THE OPTIONS. THE INSTALLER WAS ON TIME, VERY HELPFUL AND COURTEOUS.

THE DRINKING SYSTEM TASTES BETTER THAN BOTTLED WATER. IT MAKES MY SOUPS, TEA, AND LEMONADE MUCH BETTER.

I WOULD SAY THAT THEY DID A GOOD JOB AND GAVE FAIR PRICES. THEIR SCHEDULING AND PROMPTNESS HAS BEEN SKEPTICAL THE LAST TWO TIMES, THERE HAS BEEN A LOT OF GRAY AREAS.

THEY WERE VERY RESPONSIVE TO MY QUESTIONS. I HAD A SMALL PROBLEM AFTER THEY COMPLETED THE JOB, THEY CAME RIGHT BACK OUT TO FIX IT WITH NO HASSLE. I WAS VERY PLEASED.

DID NOT USE HIGH PRESSURE SALES TECHNIQUES WHICH WE APPRECIATED. JUST GAVE US THE FACTS AND FIGURES AND LET US MAKE THE DECISION. INSTALLER WAS ON TIME, DID THE WORK QUICKLY AND CLEANED UP AFTER HIMSELF.

HE SAID THE NORMAL CALL WAS $65, AND HE WOULD ACCEPT ANYTHING WE WOULD GIVE HIM, SINCE HE WAS ONLY HERE FOR FIVE MINUTES. MR. COOPER CAME OUT, HE WAS VERY PROFESSIONAL AND KNEW EXACTLY WHAT THE PROBLEM WAS. HE GAVE US ADDITIONAL ADVICE ON OTHER WATER PROBLEMS. IT WAS A GOOD SERVICE EXPERIENCE.

HE DID MAKE ONE INTERESTING COMMENT-HE SAID THAT HE HOPED THAT OUR EXPERIENCE DIDN'T REFLECT ON OUR 'ANGIE'S LIST EVALUATION.' YOU GUYS ARE MAKING A POSITIVE IMPACT! OUR SECOND VISIT WAS FREE OF CHARGE - WE WOULD DEFINITELY CONSULT THEM AGAIN FOR ANY FUTURE PROBLEMS.

INITIALLY SENT A BROKEN TIMER. LEFT THE CARPET SOILED WITH GREASE. WE NEEDED AN EXTRA SERVICE CALL, WHICH THEY PERFORMED FOR FREE.

WHEN I CALLED, THEY SHARED A LOT OF INFORMATION WITHOUT TRYING TO PRESSURE ME INTO A SALE. VERY PROFESSIONAL. ON TIME, DID GREAT WORK.

THE INSTALLATION PERSON WAS GREAT, HE LOOKS YOUNGER THAN WHAT HE IS, BUT HE DEFINITELY KNOWS HIS JOB. HE DIDN'T MIND ME LOOKING OVER HIS SHOULDER EVERY-SO-OFTEN, AND WAS POLITE AT ALL TIMES.

SCOTT COOPER CAME TO OUR HOUSE TO GIVE US INFORMATION, AND HE WAS VERY THOROUGH, IN ADDITION TO GIVING US THE BEST PRICE. HIS INSTALLER CAME TO OUR HOME THREE DAYS LATER, AND HE WAS SO NICE AND DID A GREAT JOB. I WAS VERY IMPRESSED WITH THE INSTALLER AND HIS FRIENDLINESS.

THE OWNER, SCOTT COOPER, CAME TO OUR HOME AND EXAMINED THE AREA ON A MONDAY AND HAD THE EQUIPMENT INSTALLED ON WEDNESDAY. RECEIVED A DISCOUNT ALSO FOR BEING AN ANGIE'S LIST MEMBER. WONDERFUL AND HONEST MAN. IN FACT, HE TALKED ME OUT OF A MORE EXPENSIVE UNIT. SAID IT WASN'T NECESSARY AND WOULD JUST BE OVERKILL. I LIKE THIS GUY.

THE GENTLEMAN FROM COOPER'S WHO INSTALLED US REALLY KNEW WHAT HE WAS DOING. THE INSTALL ACTUALLY TOOK ABOUT AN HOUR TO TWO HOURS LESS THAN WE WERE EXPECTING. DON'T LET HIS YOUNG APPEARANCE AND TATTOOS SCARE YOU. HE'S REALLY GOOD AT WHAT HE DOES.

I CAN'T REMEMBER THE EXACT COST. I THINK ALL THE EQUIPMENT AND LABOR WAS AROUND $900. SCOTT COOPER, THE SALESMAN, WAS VERY PATIENT WITH US. EVEN THOUGH WE TOOK A LONG TIME TO MAKE OUR DECISION SCOTT WOULD STAY IN TOUCH WITH ME VIA EMAIL. WHEN THE TIME WAS RIGHT FOR US TO PROCEED SCOTT EARNED OUT BUSINESS REGARDLESS OF COST.

SCOTT COOPER CAME OUT TO THE HOUSE THE DAY I CALLED FOR INFORMATION. VERY LOW KEY, ANSWERED ALL QUESTIONS AND DID NOT PRESS FOR AN ORDER. THE NEXT DAY I CALLED TO ORDER THE SYSTEM AND HE WAS ABLE TO INSTALL THE SAME DAY. DAVE, THE INSTALLER, WAS GREAT TOO! HIGHLY RECOMMEND.

PROFESSIONAL AND HELPFUL. VERY GOOD TO WORK WITH.

ONLY PROBLEM WAS PUNCTUALITY, DELAYS, AND FAILURE TO BRING ALL THE NEEDED PARTS ON THE FIRST VISIT. OVERALL EXPERIENCE WAS OK.

WE WERE IN AN EMERGENCY SITUATION AND HAD TO BYPASS THE OLD WATER SOFTENER BECAUSE IT WAS CONTINUALLY DUMPING WATER INTO OUR SEPTIC. A VERY KNOWLEDGEABLE AND HELPFUL SERVICE MAN CAME OUT THE SAME DAY WE CALLED. THAT EVENING, AT OUR REQUEST, ANOTHER MAN CAME OUT WITH INFORMATION ON A NEW SYSTEM. AT NO POINT DID ANYONE PRESSURE US TO BUY A NEW SYSTEM. WE DECIDED ON A NEW SYSTEM AND THEY INSTALLED IT THE NEXT DAY. FROM CHECKING ANGIE'S LIST PRIOR TO CALLING ANYONE, WE HAD A GOOD IDEA WHAT COSTS WERE AT THE DIFFERENT COMPANIES AND COOPER'S WAS IN OUR RANGE. WE ARE VERY PLEASED WITH THE SERVICE WE RECEIVED!

WE ARE VERY HAPPY WITH THE SERVICE AND PRODUCTS WE HAVE RECEIVED FROM COOPER''S. SCOTT COOPER DID A FINE JOB EXPLAINING THE PRODUCTS, WHILE DAVE, THE INSTALLER, SEEMED TO REALLY CARE ABOUT THE QUALITY OF THE INSTALLATION AND THE LEVEL OF SERVICE HE PROVIDES. I WOULD CERTAINLY RECOMMEND THEIR COMPANY TO ANYONE.

VERY HELPFUL! HE DESERVES A SUPER SERVICE AWARD. HE SAID IF I END UP HAVING A LEAD PROBLEM HE SAID HE WOULD SWITCH IT OUT FOR NOTHING.

SCOTT COOPER CAME OUT AND GAVE US A SIMPLE, LAID-BACK, YET PROFESSIONAL PRESENTATION OF HIS COMPANY''S PRODUCTS. HE WAS VERY RESPECTFUL AND COURTEOUS, AND NOT PUSHY AT ALL. WE DECIDED TO GO WITH HIS COMPANY BECAUSE OF HIS WONDERFUL PERSONALITY AND THE FACT THAT HE WAS STRAIGHTFORWARD AND HONEST WITH US--HE WAS A REGULAR GUY, NOT A PUSHY SALESMAN. ADDITIONALLY, THE SERVICE TECHNICIAN WHO CAME OUT TO INSTALL THE WATER SOFTENER, ETC, WAS PUNCTUAL, VERY FRIENDLY AND EFFICIENT. WE WOULD HAPPILY DEAL WITH COOPER''S WATER CONDITIONING AGAIN IN THE FUTURE.

THEY DID A GREAT JOB - FROM SCOTT, THE OWNER AND SALES PERSON, TO HIS INSTALLER. WE ARE VERY HAPPY WITH THE SYSTEM AND HAVE HAD NO PROBLEMS. MY ONLY COMPLAINT IS THE LACK OF CLEAN-UP BY THE INSTALLER.

THEY DID A GREAT JOB AND I WILL RECOMMEND THEM TO EVERYONE.

SCOTT COOPER, OWNER, ANSWERED MY INITIAL CALL, WAS VERY PLEASANT, SET UP APPT. TO MEET AT MY HOME A COUPLE DAYS LATER. WAS RIGHT ON TIME, GAVE US THOROUGH PRESENTATION OF THE PRODUCT(S), SET UP INSTALLATION FOR A FEW DAYS LATER. INSTALLER WAS RIGHT ON TIME, EFFICIENT, PLEASANT AND GAVE ME ''TUTORIAL'' WHEN FINISHED. TOTAL WAS $833 AFTER COUPON, DISCOUNT FOR CASH, AND INCLUDED TAX -- VERY GOOD PRICE.

ONE MINOR PROBLEM WITH INSTALLATION AND THEY RESPONDED TO IT IMMEDIATELY WITH REPAIR AND THEIR CUSTOMER SERVICE WAS OUTSTANDING