Cooper's Water Conditioning

WHEN I CALLED FOR A QUOTE, SCOTT COOPER WENT OUT OF HIS WAY TO COME TO OUR HOUSE, CHECK OUT OUR PLUMBING AND EXPLAIN EVERYTHING TO US, AS WE HAD NEVER PURCHASED ONE BEFORE. HE HAD THE BEST PRICE OUT OF 5 COMPANIES AND WAS EXTREMELY PROFESSIONAL. AFTER HIS VISIT I CALLED HIM 3 MORE TIMES WITH QUESTIONS AS I WAS COMPARING HIS PRODUCT WITH OTHER COMPANIES. HE WAS ALWAYS HELPFUL, PATIENT AND APPLIED NO PRESSURE WHATSOEVER ON ME WITH A SALES PITCH. HE EVEN KNEW I WAS COMPARING HIM TO OTHERS. THE DAY OF INSTALLATION, HIS EMPLOYEE, JASON, WAS PUNCTUAL, FRIENDLY, INFORMATIONAL AND QUITE A PROFESSIONAL AS WELL. I'M IMPRESSED WITH THE SERVICE RECEIVED AND WOULD RECOMMEND THEM TO ANYONE.

WONDERFUL EXPERIENCE. PROVIDED AN ACCURATE QUOTE OVER THE PHONE AND INSTALLED IN LESS THAN 36 HOURS (MY OLD SOFTENER WOULD NOT SHUT OFF AND RAN ALL WEEKEND). THE STAFF WAS ON TIME AND RESPECTFUL. A SUBSEQUENT SMALL PROBLEM WAS FIXED THE SAME DAY I CALLED IT IN! COULDN'T HAVE GONE ANY BETTER.

COMPANY WAS PROFESSIONAL ON PHONE. THEY WORKED OUR ''EMERGENCY'' IN THE NEXT DAY. THEY SHOWED UP WHEN THEY SAID THEY WOULD. TECH QUICKLY SOLVED THE PROBLEM AND DID NOT TRY TO SELL US THINGS WE DIDN'T NEED. I WAS WELL PLEASED.

I USED COOPERS AT MY LAST HOME AND HAD NO PROBLEMS WITH HIS SYSTEM. WHEN I MOVED, COOPERS WAS HIRED AGAIN. HOWEVER, I DID LOOK AT 2 OTHER SYSTEMS. I LIKED HIS SYSTEM BETTER.

SCOTT WAS PLEASANT, INFORMATIVE AND STRAIGHTFORWARD ON THE PHONE. WE SCHEDULED AN APPOINTMENT FOR THE NEXT DAY. THE INSTALLER WAS SUPPOSED TO BE OUT @ 9 BUT CALLED THAT MORNING TO LET US KNOW HE WOULDN'T BE ABLE TO BE THERE UNTIL LATER (DUE TO AN OVERRUN OF THE PREVIOUS DAY'S WORK). AFTER 2 OTHER RESCHEDULE PHONE CALLS HE SHOWED UP @ 2:00. WORK WAS THOROUGH AND EFFICIENT. WATER SOFTENER WAS INSTALLED WELL, AREA WAS CLEAN AFTER INSTALLATION. WATER SOFTENER WORKS WONDERFULLY. THE ONLY DOWN SIDE TO THIS EXPERIENCE WAS THAT I WAS A LITTLE DISAPPOINTED IN MY CONVERSATION WITH SCOTT. AFTER DISCUSSING SEVERAL OPTIONS I GOT THE IMPRESSION THAT OUR WATER SHOULD BE TESTED TO DETERMINE THE BEST SOFTENER FOR THE JOB. HOWEVER, BY THE END OF OUR CONVERSATION, HE HAD DECIDED ON THE SOFTENER HE PLANNED TO INSTALL. I AM NOT UNHAPPY WITH THE WORK OR THE SOFTENER, BUT WONDER HOW MUCH OF THE DECISION WAS BASED ON THE ''SALE''.

THE OWNER IS VERY NICE TO WORK WITH. THEY MADE GOOD ON EVERYTHING THEY DID. HOWEVER, IT TOOK THEM ABOUT TWO WEEKS TO GET EVERYTHING RIGHT. THEY INSTALLED THE SOFTENER BACKWARDS INITIALLY, WHICH CAUSED PROBLEMS, AND THEY DIDN'T CLEAN UP THE MESS CAUSED BY THOSE PROBLEMS. THE OWNER DID MAKE EVERYTHING RIGHT AND DIDN'T ADD ANY EXTRA COSTS, SO I WOULD USE THEM AGAIN.

FAST AND FRIENDLY. I CAN'T SAY ENOUGH ABOUT THEM. THEY WERE SUPER!

AN EXCELLENT EXPERIENCE ALL-AROUND. SCOTT COOPER, THE OWNER, RETURNED OUR CALL IMMEDIATELY AND WAS FLEXIBLE IN SCHEDULING AN APPOINTMENT TIME. HIS PRESENTATION WAS DETAILED YET NOT TOO PUSHY. HE PROMPTLY FOLLOWED UP AFTERWARDS, AND WHEN WE WERE READY TO PURCHASE HE HAD THE JOB DONE FOR US VERY QUICKLY. AN EXTREMELY FAIR PRICE FOR AN EXCELLENT PRODUCT AND SERVICE.

SCOTT, THE OWNER, WAS VERY POLITE AND HELPFUL. DAVE, THE INSTALLER, SEEMED QUITE KNOWLEDGEABLE AND EFFICIENT.

THEY WERE VERY PLEASANT TO DEAL WITH AND EXTREMELY RESPONSIVE.

PRICE WAS COMPETITIVE AND STAFF WAS COURTEOUS. THEY EXPLAINED SYSTEM OPERATION, AS WELL AS PROVIDED EXCELLENT FOLLOW UP ON OUR QUESTIONS AFTER INSTALLATION.

I HAD USED COOPER'S ON A PREVIOUS HOME, SO I KNEW THEY WERE GOOD QUALITY PEOPLE. WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYBODY. HONESTY AND QUALITY AT A FAIR PRICE.

AFTER HITTING THE WALL IN ABSOLUTE FRUSTRATION WITH ANOTHER WELL-KNOWN COMPANY, I CHECKED ANGIE'S LIST AND CALLED COOPERS. THEY WERE EXTREMELY RESPONSIVE, AND WITHIN ONE DAY, I HAD A NEW SYSTEM INSTALLED, AT A WONDERFUL PRICE AND A GREAT SERVICE PLAN IF I NEED IT. I WISH I HAD CHECKED THE LIST BEFORE DEALING WITH THE OTHER COMPANY AT ALL. THE SYSTEM HAS ONLY BEEN IN FOR 2 WEEKS, BUT I AM THRILLED, SO FAR, WITH COOPER'S. THANK YOU ANGIE'S LIST!

THEY TOLD ME IT WAS NOT WORTH FIXING. I FELT THEY WERE VERY HONEST.

WHEN SCOTT COOPER, OWNER, ARRIVED TO GIVE US OUR ESTIMATE, HE WAS BOTH POLITE AND PROFESSIONAL. WE WENT AHEAD WITH HIS QUOTE DUE TO THAT LEVEL OF PROFESSIONALISM-WHICH EXTENDED TO HIS PLUMBER AND THE PERSON WHO ANSWERS THE PHONE. HIS PRICE WAS REASONABLE. HE KNEW A LOT ABOUT THE PRODUCTS OUT THERE AND DIRECTED US IN THE RIGHT WAY FOR OUR FAMILY OF SIX.

THE INSTALLER WAS VERY PROFESSIONAL AND ONE OF THE OWNERS CAME OUT TO SHOW MY HUSBAND THE SYSTEM. WE WERE VERY IMPRESSED AND PLEASED WITH THEIR WORK.

VERY NICE TO WORK WITH, AND WOULD USE AGAIN. VERY PROFESSIONAL, FRIENDLY SERVICE. GREAT PRODUCT.

THEY WERE OUT OF THE MODEL THAT I ORDERED, SO THEY GAVE ME AN UPGRADED MODEL AT NO ADDITIONAL CHARGE! IT WAS A VERY GOOD EXPERIENCE.

ON TIME FOR THE JOB AND COMPLETED IT QUICKLY TO OUR SATISFACTION.

THEY WERE ON TIME, EXPLAINED EVERYTHING PATIENTLY, WERE VERY KIND AND EXCELLENT, EXCELLENT, EXCELLENT IN ALL AREAS.

DAVE THE INSTALLER DID AN EXCELLENT JOB IN REGARDS TO THE INSTALLATIONS AND ASSISTING ME WITH THE FILTER REPLACEMENT. SCOTT THE OWNER HAS ALWAYS BEEN AVAILABLE FOR CONSULTATIONS.

I WAS THRILLED THAT SCOTT DID NOT SUBJECT ME TO AN HOUR LONG SALES PITCH AND WATER QUALITY LESSON. HE ANSWERED MY QUESTIONS AND MADE HIS RECOMMENDATIONS. THE PRICE FOR THE SOFTENER AND INSTALLATION WAS THE SAME PRICE AS WHAT A PLUMBER HAD ESTIMATED FOR THE PLUMBING SET UP ONLY. THE INSTALLER MAY HAVE BEEN THE MOST PLEASANT, DILIGENT INSTALLER OF ANYTHING I'VE EVER ENCOUNTERED. I HIGHLY RECOMMEND ON PRODUCT, PRICE AND INSTALLATION.

EXCELLENT COMPANY, THEY WAS NO PRESSURE AND GREAT QUALITY. WE WERE VERY PLEASED!

OVER ALL MY EXPERIENCE WAS GOOD. THE ONLY THING I WASN'T HAPPY WITH IS THAT THEY TRIED TO GET ME TO BUY A NEW SOFTENER INSTEAD OF FIXING THE ONE I HAVE. MY CURRENT SOFTENER IS ONLY 6 YEARS OLD. ONCE IT WAS DETERMINED I WOULD NOT BE PURCHASING A NEW SOFTENER THEY DID A GREAT JOB FIXING IT AT A VERY REASONABLE COST.

THE SERVICE TECHNICIAN, DAVE JOHNSON, WAS PROFESSIONAL, THROUGH AND CONSIDERATE IN THE INSTALLATION OF THE WATER SOFTENER AND REVERSE OSMOSIS EQUIPMENT. IT IS A QUALITY INSTALLATION WITH NEATNESS.