Cooper's Water Conditioning

The owner came out to discuss our needs personally, explained their products, and discussed all our options. We opted to go with a new softener and drinking water system. The workman came promptly and did the work well, cleaning up that section of the furnace room better than it had been. Holes were cut into the basement ceiling to run the line from the kitchen sink to the freezer, but we were given a name of a good person who can repair this, since they do not do plaster repair. Overall, I was very pleased with the quality, the price, and the job.

Excellent response time and excellent pricing.

For the past half year we've been involved in a major remodeling of our house. We've dealt with many contractors for various services. Out of them all, Cooper's is the only one that got it right the first time. Scott Cooper's low-pressure, full disclosure sales approach was refreshing. (He actually recommended a less expensive unit than I wanted!) The installers were in and out the day I called. No leaks, no problems. Perfect. I've recommended them to 2 of my coworkers and they've had a good experience as well.

Scott Cooper came to my house the same day I called for an estimate. Another company gave me a quote over the phone and said I should go to their showroom with any questions. Jason arrived two days later to install the systems. He was super nice (especially to my kids and dog, which is important to me!). He was very professional and patient with all my questions. The next morning, I noticed a very small drip where some lines connected. Jason was at my house 20 minutes after the call and fixed the problem. I am totally happy with my water softeners, and I feel this company is great! I would recommend them!

Excellent experience. Called in morning, and softener was installed same day. Installer was very professional. It took longer than normal install due to basement water lines, but there was no extra charge. He was excellent to work with and company is fortunate to have him. Guarantee on work and softener is also good. We will use them again if we purchase a drinking water system in the future.

They were amazingly responsive. They did the work exactly when they said, and I was very pleased.

Mr. Cooper is straightforward and honest. His prices are comparable to competitors (maybe even a little lower). He came to our house to talk with us the same day that we called, which was a Saturday.

Mr. Cooper was on time, good prices, very professional in all our workings with him, would recommend him and his company very highly. His installer was exactly like him, BOTH excellent

Excellent, timely, professional and helpful. Performed work as described and explained operation of system.

TECHNICIAN WAS ON TIME AND COMPLETED THE WORK IN A TIMELY FASHION.

SCOTT COOPER CAME WHEN HE SAID HE WOULD, EXAMINED OLD UNIT AND DEMONSTRATED VARIOUS WEAKNESSES. OFFERED A NEW UNIT AT A GOOD PRICE, INCLUDING AL DISCOUNT AND DISCOUNT FOR CASH. HE OFFERED SUGGESTIONS FOR RE-ORIENTING THE UNIT TO IMPROVE ACCESS TO IT. PER AGREEMENT, A NEW UNIT WAS INSTALLED ACCORDING TO PLAN ON THE FOLLOWING DAY AND EVERYTHING WAS LEFT NEAT AND CLEAN. THE IMPROVEMENT IN OUR WATER SUPPLY WAS IMMEDIATELY APPARENT.

EXCELLENT WORK. COMPLETED ON TIME.

I RESEARCHED RO SYSTEMS TO THE HILT AND DEBATED BETWEEN 3 COMPANIES (2 FROM ANGIES LIST). ALL 3 COMPANIES CAME OUT TO OUR HOME; ALL GAVE DIFFERENT SOLUTIONS. THEY ALL WERE EAGER TO MEET OUR NEEDS, YET I SENSED THAT SCOTT COOPER CARED ALSO ABOUT KEEPING MY BUSINESS. I COULD HAVE GOTTEN A SIMILAR SYSTEM FOR LESS BUT I DON'T BELIEVE THAT I WOULD HAVE GOTTEN AS GOOD OF AFTER SALE SERVICE AS I HAVE WITH COOPERS. INSTALLATION WAS A LITTLE BUMPY DUE TO THE FIRST INSTALLER USING TOO SMALL DIAMETER OF THE TUBING. SCOTT WAS FANTASTIC ABOUT RESOLVING THE ISSUE AND NEVER MADE US FEEL AS IF WE WERE AN ANNOYANCE. HE SENT OUT JASON WHO NOT ONLY FIXED IT BUT WAS CREATIVE IN GETTING US JUST A LITTLE MORE PRESSURE. I WOULD NOT HESITATE TO USE THEM AGAIN OR RECOMMEND THEM.

CAME TO OUR HOME WITHIN A FEW DAYS OF CALLING AND HAD THE JOB DONE. QUICKLY RESPONDED TO OUR REQUEST. GOOD PRICE. DID A GOOD JOB.

TOP NOTCH COMPANY FROM WHICH I HAVE NOW PURCHASED TWO WATER SOFTENERS AND REVERSE OSMOSIS SYSTEMS (TWO DIFFERENT HOUSES). SCOTT COOPER AND HIS ASSOCIATES ARE HONEST, KNOWLEDGEABLE AND FAIR. HIGHLY RECOMMEND FOR WATER TREATMENT NEEDS. PRICE LISTED ABOVE INCLUDES COST OF FILTER PLUS THE NEW SOFTENER.

AFTER RECEIVING SALES PRESENTATIONS AND BIDS FROM THREE COMPANIES (ALL HIGHLY RATED ON ''ANGIE'S LIST), I DECIDED, ON THE BASIS OF CONGENIALITY AND PRICE, TO ACCEPT THE BID OF COOPER'S WATER CONDITIONING, REPRESENTED BY MR. SCOTT COOPER. MR. COOPER GAVE A STRAIGHTFORWARD, NON-COERCIVE PRESENTATION ON SEVERAL GRADES OF CONDITIONERS, RECOMMENDING, FOR OUR NEEDS, A SIMPLE METERED VALVE SYSTEM WITH WHICH I WAS FAMILIAR. THE AFFABLE MR. COOPER ARRIVED ON TIME FOR THE APPOINTMENT AND, AFTER ANSWERING ALL MY QUESTIONS, GAVE A FIRM BID, INCLUDING SALES TAX AND AN ANGIE'S LIST ''DISCOUNT''. JESSE, THE NEATLY DRESSED AND COURTEOUS INSTALLER/TECHNICIAN, ARRIVED ON TIME FOR THE INSTALLATION, QUICKLY COMPLETED THE JOB INCLUDING TESTING AND DEMONSTRATION OF THE VALVE SYSTEM AND CAREFULLY CLEANED UP ALL DEBRIS. THE FINAL BILL WAS THE SAME AS THE BID. I HIGHLY RECOMMEND THIS FAMILY-OWNED COMPANY.

VERY SATISFIED. RESPONDED PROMPTLY. SHOWED UP ON TIME ON BOTH ESTIMATE, INSTALLATION, AND SERVICE. PRICE WAS MOST COMPETITIVE. VERY POLITE. FILLED THE SALT TANK WHEN DONE AND LEFT A BAG OF SALT AS SAMPLE. THE ONLY THING IS THAT THEY DO NOT FILL THE PIPE HOLE THEY MAKE ON THE GARAGE WALL. YOU NEED TO PREPARE TO FILL IT YOURSELF. NO BIG DEAL THOUGH. HIGHLY RECOMMENDED.

JUST AN OUTSTANDING EXPERIENCE. SALES EXPERIENCE WAS MUCH MORE PROFESSIONAL THAT THE BIG ''C'' COMPANY. ALSO DID NOT WANT A FORTUNE LIKE THE BIG ''K'' OR ''C'' COMPANIES. SCOTT COOPER, THE OWNER, DIDN'T TRY TO SELL ME ABOUT THE HUGE SAVINGS I WOULD HAVE ON SOAP AND OTHER NONSENSE! VERY PLEASANT TO DEAL WITH, ALSO VERY HONEST, DELIVERED EXACTLY WHAT THEY PROMISED AT A FAIR PRICE. CREW WAS JUST OUTSTANDING AND HAD THE WORK FINISHED, INCLUDING SOME SIGNIFICANT PLUMBING IN COPPER - WHICH I WAS NOT CHARGED EXTRA FOR, IN SEVERAL HOURS. THEY DID FIRST CLASS WORK, I WATCHED OVER ALL DETAILS OF INSTALL. JOB SITE COMPLETELY CLEANED UP FOLLOWING WORK.

OUR 12-YEAR-OLD SYSTEM WAS NOT WORKING, WE WERE DEALING WITH HARD WELL WATER, AND I WAS READY TO BUY AFTER HAVING TALKED WITH SEVERAL COMPANIES ALREADY. ONE SERVICE REP (FROM OUR PREVIOUS PROVIDER) HAD TOLD ME OVER THE PHONE THAT A SOFTENER IS A SOFTENER, AND WHAT REALLY COUNTS IS THE SERVICE. SINCE THE PREVIOUS SERVICE ON OUR OLD SYSTEM WAS FAR FROM GREAT, I PROMPTLY TURNED TO OTHER COMPANIES AND WAS HAPPY TO FIND THAT MOST SYSTEMS ARE PRICED WELL BELOW THEM. ANGIE'S LIST AND A NEIGHBOR LED ME TO COOPER'S. THE COOPER'S SALESMAN WAS OLDER AND MORE EXPERIENCED THAN THE OTHER SALESMEN. HE SEEMED WELL INFORMED AND STRAIGHTFORWARD, AND THE PRICE WAS VERY GOOD. THE NEW SYSTEM WAS INSTALLED THE NEXT DAY. THE WORKMAN LEFT A SMALL MESS ON THE KITCHEN FLOOR, BUT WAS COURTEOUS AND EFFICIENT. THE SYSTEM WORKS VERY WELL SO FAR. THE MECHANICAL RATHER THAN DIGITAL CONTROLS ARE SUPPOSED TO LAST LONGER. OVERALL A GOOD EXPERIENCE AND GREAT PRICE. THE RO SYSTEM ALSO WORKS WELL.

CAME WITHIN ONE DAY OF PHONE CALL. USED COUPON FROM ANGIE'S LIST.

PLUMBER WAS ON TIME, DID THE JOB AS I WAS TOLD HE WOULD. HE CLEANED UP THE AREA. I AM VERY PLEASED WITH THE COMPANY AND THE WORK.

I HAD A TERRIFIC EXPERIENCE WITH COOPER'S. THE INITIAL INFORMATIONAL MEETING WAS INFORMATIVE, PROFESSIONAL AND WITHOUT HIGH-PRESSURE SALES. THE INSTALLATION WAS SCHEDULED FOR A MONDAY AT 2:30 P.M. -- THE INSTALLER ARRIVED AT EXACTLY 2:30 P.M. AND INSTALLED IT QUICKLY. I'M VERY PLEASED WITH BOTH THE PRODUCT AND THE SERVICE. I WOULD RECOMMEND THEM.

MY EXPERIENCE WAS HIGHLY POSITIVE. I WOULD HIRE THEM AGAIN. THE SERVICE MAN WAS POLITE. THE ONLY PROBLEM WAS THAT HE FORGOT TO RECONNECT MY HOT WATER, BUT IMMEDIATELY RETURNED AFTER I CALLED THE FOLLOWING MORNING AND TOOK CARE OF IT. I WOULD HAVE PREFERRED IT, IF HE HAD LEFT THE GARAGE AREA AS CLEAN AS IT HAD BEEN BEFORE HE PERFORMED THE WORK INSTEAD OF INSTRUCTING ME TO HOSE IT DOWN. WE ARE VERY HAPPY WITH THE NEW SYSTEM.

HE WAS ON TIME FOR THE APPOINTMENT. I HAD ANOTHER COMPANY IN BEFORE, AND ASKED HIM IF HE WAS GOING TO TEST THE WATER ALSO. HE SAID HE DIDN'T NEED TO, THAT HE WAS SURE OF WHAT WAS IN THE WATER. I FOUND OUT FROM TWO OTHER COMPANIES THAT TESTING THE WATER IS VERY IMPORTANT AS YOU NEED TO KNOW WHERE TO SET THE SOFTENER. HE WAS THE CHEAPEST OF THE FOUR QUOTES I RECEIVED, BUT HE SPENT MOST OF HIS TIME BAD MOUTHING THE OTHER COMPANIES THAT I WAS LOOKING AT. I JUST DID NOT LIKE THAT, SO I WENT WITH ANOTHER COMPANY.

THE COMPANY CALLED RIGHT BACK AFTER INITIAL REQUEST FOR A QUOTE. THE INSTALLER WAS ON TIME, POLITE, ANSWERED ALL MY QUESTIONS, AND LEFT THE WORK AREA CLEAN.