Control Tech Heating & Air Conditioning Inc

CONTROL TECH IS A FIRST RATE COMPANY. SALES AND SERVICE WERE ON TIME, POLITE AND COMPETENT. THEIR ESTIMATE WAS PROFESSIONAL AND THOROUGH AND THEIR PRICE WAS EXTREMELY COMPETITIVE.

THIS IS MY THIRD YR USING CONTROL TECH FOR A/C & FURNACE. I HIGHLY RECOMMEND AND BEN DID AN OVERALL EXCELLENT JOB. CALLED TO LET ME KNOW HE WAS RUNNING A BIT LATE & ARRIVED JUST WHEN HE SAID HE WOULD. HE WAS CLEAN(WORE SHOE PROTECTORS INSIDE), NEAT, AND KNOWLEDGEABLE W/GREAT EXPLANATIONS OF WORK DONE. "SUPERIOR" RATING FOR BEN!

THEY DID A GREAT JOB! THEY HAD LOWER PRICE OPTIONS, BUT I CHOSE A MORE EXPENSIVE UNIT BECAUSE IT WAS MORE QUITE.

AS COMPARED TO OTHER QUOTATIONS, THIS WAS MOST CONSISTENT PRICE.

JOHN WAS VERY PROMPT, PLEASANT, PROFESSIONAL, AND HE WAS ABLE TO DETERMINE THE PROBLEM QUICKLY.

THEY ARE VERY COURTEOUS, THEIR PRICES ARE REASONABLE, AND THEY ARE REALLY GOOD TO DO BUSINESS WITH OVER ALL. I'M VERY HAPPY WITH THEM.

THEY WERE PROMPT, VERY PROFESSIONAL, CLEAR IN THEIR ASSESSMENT OF WHAT NEEDED TO BE DONE, AND THEIR COST IS REASONABLE. THE COST INCLUDES THIS REPAIR, THE INITIAL VISIT, MAINTENANCE TO THE SYSTEM, FREON, AND THE COST OF THE COIL.

THEY WERE VERY GOOD. THEIR PRICING WAS GOOD AND THEY DID A GOOD JOB.

THEY WENT ABOVE AND BEYOND IN THEIR SERVICE. LOTS OF EXPLANATION OF MY FURNACE, WITHOUT TRYING TO SELL ME ANYTHING.

HONORED ANGIE'S LIST COUPON TO RENEW MAINTENANCE CONTRACT. VERY CLEAN AND RESPECTED MY HOME. QUITE KNOWLEDGEABLE AND GAVE USEFUL ADVICE.

VERY POLITE, WILLING TO ANSWER QUESTIONS, AND ON TIME.

THEY CAME OUT THIS TIME TO DO THE MAINTENANCE ON OUR FURNACE. THEY TOLD US THAT THE 25 AMP FUSE ON OUR GEOTHERMAL FURNACE WAS BAD AND NEEDED TO BE REPLACED AS DID OUR FILTER. THE TECH DID NOT HAVE THE PART OR THE FILTER ON THE TRUCK. HE SAID HE WOULD GO GET IT AT A HARDWARE STORE. HE CALLED HIS MANAGER, AND THE TECH TOLD ME THEY WOULD HAVE TO CHARGE AN ADDITIONAL TRIP CHARGE. I TOLD THE TECH I WANTED TO SPEAK TO THE MANAGER. WHEN I SPOKE WITH THE MANAGER, HE TOLD ME THAT WE WOULD HAVE TO PAY AN ADDITIONAL CHARGE FOR THE TECH TO GO GET THE PART AT THE HARDWARE STORE OR WAIT 3 MONTHS UNTIL OUR NEXT MAINTENANCE CHECK. ALSO, EVERY TIME THEY COME TO DO MAINTENANCE, THEY NEVER HAVE FILTERS FOR OUR SYSTEM WITH THEM. THE PRICE GIVEN IS PER CALL WHEN PAID IN ADVANCE WITH A 1-2 YEAR CONTRACT.

THEY WEREN'T PREPARED TO FIX THE FURNACE THAT THERE WAS A PROBLEM WITH, THEY DIDN'T HAVE THE PARTS. WHEN THEY GOT BACK TO ME WITH THE ESTIMATE, IT WAS MORE THAN I EXPECTED.

IT WAS A SATURDAY AND THE TECHNICIAN CALLED BACK WITHIN 30 MINUTES. WE DESCRIBED OUR PROBLEM AND HE TOLD US THAT SEVERAL CALLS HE HAD JUST COMPLETED HAD SIMILAR SYMPTOMS. HE RECOMMENDED WE CHECK TO SEE IF OUR EXHAUST PIPE WAS FROZEN, THUS PREVENTING THE GAS FROM COMING ON. WELL SURE ENOUGH, THIS WAS THE PROBLEM. RANDY CALLED BACK THREE TIMES TO ENSURE OUR PROBLEM WAS FIXED! AT NO CHARGE! THEY'VE GOT OUR BUSINESS. THANK YOU!

EXCELLENT SERVICE. HAD B-VENT EXTENDED ON ROOF TO KEEP WATER HEATER PILOT FROM GOING OUT EVERY OTHER DAY IN THE WINTER. CALLED ONE DAY AND THEY CAME OUT THE NEXT DAY TO ASSESS THE SITUATION. RETURNED THE NEXT DAY TO EXTEND THE VENT. EXCELLENT CUSTOMER SERVICE AS THE LADY IN THE OFFICE CALLED TO LET ME KNOW EXACTLY WHEN THEY WERE COMING TO THE HOUSE TO LOOK AT IT AND CALLED AGAIN TO LET ME KNOW WHEN THEY WERE COMING TO COMPLETE THE WORK.

JIM CAME AND GAVE US AN ESTIMATE WHEN WE ASKED. HE WAS EXTREMELY PROFESSIONAL AND KNOWLEDGEABLE. GABE AND GABE WORKED FOR 3 DAYS TO COMPLETE ALL THE WORK. THEY WERE UNBELIEVABLE WORKERS. EVERY BIT OF INSULATION WAS CLEANED UP. THIS COMPANY DID AN EXTRAORDINARY JOB. IN FACT, WE HAVE ALREADY HIRED THEM TO DO MORE WORK. IT WAS A PLEASURE TO HAVE THEM DO THIS JOB!

HE SHOWED UP ON TIME AND WAS VERY FRIENDLY. HE WORE COVERS ON HIS SHOES TO HELP KEEP OUR FLOORS CLEAN. THEY DID NOT CALL ME BACK WHEN THEY FIRST SAID THEY WOULD (TO SCHEDULE THE DATE/TIME OF THE APPOINTMENT), BUT WERE ABLE TO GET IT SCHEDULED WHEN I CALLED THEM BACK.

EXCELLENT WORK. THEY INSTALLED FURNACE SAME DAY REQUESTED WITH MINIMAL INTERRUPTION TO US.

SERVICE WAS REASONABLY FAST FOR AFTER HOURS SERVICE. WE SIGNED A SERVICE CONTRACT FOR THE NEXT YEAR AND THIS GAVE US A CONSIDERABLE DISCOUNT OFF OF OUR BILL. TECHNICIAN WAS VERY POLITE AND WORKED QUICKLY TO GET HEAT ON FOR OUR FAMILY.

I AM VERY SATISFIED WITH THEIR SERVICE. I HAVE USED THEM IN THE PAST AND WILL USE THEM AGAIN.

ALWAYS EARLY! I WISH I COULD GIVE A HIGHER GRADE THAN AN "A" ON SOME CATEGORIES.

IF NOT ON TIME, THEY HAVE ALWAYS CALLED AHEAD AND THEY WEAR PROTECTION OVER THEIR FEET WHEN IN MY HOME.

THEY WERE VERY POLITE AND PROFESSIONAL. THEIR PRICE WAS ABOUT THE SAME AS OTHER HEATING AND COOLING SERVICES. I DECIDED TO SIGN UP FOR A YEARLY MAINTENANCE CONTRACT WITH THEM.

VERY PROMPT, PROFESSIONAL AND HARD WORKERS.

THE PRICE GIVEN IS FOR A YEAR'S MAINTENANCE AGREEMENT. IT WAS VERY THOROUGH. HE SHOWED ME THE DIRT AND DUST BEFORE HE ACTUALLY CLEANED THE FURNACES AND HUMIDIFIER. HE WAS VERY THOROUGH. I WOULD RECOMMEND THEM AND USE THEM AGAIN. THEY WERE MUCH MORE PROFESSIONAL THAN ANOTHER COMPANY THAT I HAD USED. THEY WERE VERY PUNCTUAL. THERE WAS A MISCOMMUNICATION ON THE APPOINTMENT TIME AND WHEN I CALLED TO CONFIRM THE APPOINTMENT, THEY ACCOMMODATED MY SCHEDULE AND SENT SOMEONE OUT RIGHT AWAY. I ALSO RECEIVED AN ANGIE'S LIST DISCOUNT.