Control Tech Heating & Air Conditioning Inc

SERVICE TECHNICIANS WERE GREAT. OFTEN SERVICE TECHNICIANS IN THE ''TRADES'' ARE VERY PESSIMISTIC. CONTROL TECH EMPLOYS OPTIMISTIC, PROFESSIONAL, COURTEOUS TECHNICIANS THAT LOOK FOR SOLUTIONS, NOT PROBLEMS. I HAVE USED CONTROL TECH FOR MANY YEARS AND THEY HAVE ALWAYS PROVIDED GREAT SERVICE.

THE TECHNICIAN WAS PROMPT, COURTEOUS AND EFFICIENT. HE SHOWED ME WHERE THE PROBLEM WAS AND EXPLAINED WHAT HE DID TO FIX IT. THIS WAS AN URGENT CALL AND, EVEN THOUGH I HAD NOT USED THEIR SERVICE PREVIOUSLY, THEY RESPONDED IMMEDIATELY AND PROFESSIONALLY. I WOULD RECOMMEND THIS COMPANY TO SOMEONE ELSE AND I WILL CALL ON THEM IN THE FUTURE.

THEY DID GOOD AND I WOULD HIRE THEM AGAIN. THEY ARE UP FRONT.

OVERALL GOOD EXPERIENCE. WE'VE USED THEM BEFORE, AND THE SERVICE IS CONSISTENTLY GOOD.

NEW FURNACE W/HUMIDIFIER (2800 SQ FT HOUSE); THEY WERE JUST VERY HELPFUL AND THEY WORKED WELL WITH MY SCHEDULE.

I HAVE USED THIS COMPANY FOR SEVERAL YEARS NOW. THEY ARE THE BEST WE HAVE FOUND.

THE TECH (TUCKER) WAS STRESSED AND RUSHED. CURSED TWICE AND COMPLAINED ABOUT THE GAL AT THE OFFICE. THE WORK WAS COMPLETED; HOWEVER, I GAVE FEEDBACK TO RANDY THE SERVICE MANAGER ABOUT THE CONDUCT OF THE TECH. THE OFFICE COULD HAVE BEEN CLEARER ABOUT THE COSTS AS I WAS CONFUSED WHEN THE TECH CAME OUT.

I CALLED CONTROL TECH BASED ON THE REVIEWS HERE IN ANGIES LIST. I HAD THEM COME TO CLEAN AND INSPECT THE FURNACE IN A HOME I JUST MOVED INTO IN JULY. TECH ARRIVED PROMPTLY AT THE SCHEDULED TIME. HE BEGAN THE CLEANING AND FOUND THE HEAT EXCHANGER UNIT HAD A CRACK, WHICH WAS VERY OBVIOUS. HIS ADVICE WAS TO REPLACE BUT NOT USE THE FURNACE UNTIL THE HEAT EXCHANGER WAS REPLACED. HE MADE SEVERAL CALLS TO HIS MANAGER AND DETERMINED THE UNIT WAS UNDER WARRANTY AND I WOULD ONLY PAY LABOR COSTS. BASED ON ANGIE'S LIST RATING OF THIS COMPANY I DID NOT SEEK A SECOND OPINION. PLUS WITH THE ANGIE'S LIST COUPON AND PURCHASE OF THE SERVICE CONTRACT (WHICH I WAS ALSO ALLOWED TO USE ANGIES $25 COUPON) I SAVED $25.00 AND AN ADDITIONAL 15% OFF RESPECTIVELY ON THE LABOR CHARGES. BOTH TECHS WHO CAME WERE PROFESSIONAL, COURTEOUS AND PROMPT. ALSO SPENT TIME TO ANSWER ALL MY QUESTIONS. I FEEL LIKE I WAS TREATED WELL AND WILL USE CONTROL-TECH AGAIN FOR HEATING AND AC ISSUES.

ALAN ESTIMATED JOB. VERY GOOD AT LISTENING AND SUGGESTING OPTIONS. VERY KNOWLEDGEABLE. ENSURED ME OF QUALITY SERVICE AND HE WAS RIGHT. JIM AND BOB ABSOLUTELY GREAT!!! THIS WAS A 2 DAY JOB AND THEY WERE PROMPT, PROFESSIONAL, AND PLEASANT. THEY WORKED VERY WELL TOGETHER. NEVER SEEMED RUSHED OR BOTHERED WHEN I INTERRUPTED THEM WITH QUESTIONS OR CONCERNS. THIS WAS AN ALL AROUND PLEASANT EXPERIENCE, YOU COULD NOT ASK ANY MORE FROM A COMPANY AND HOW IT CONDUCTS BUSINESS. EXCEPTIONAL!

THERE ARE NOT A LOT OF COMPANIES WHO DEAL WITH OUR TYPE OF HEATING. THEIR PRICES HAVE BEEN BETTER THAN OTHER ESTIMATES WE HAVE GOTTEN. HOWEVER THE CLEAN UP WAS NOT WELL ATTENDED TO. HAD TO DO SOME CLEANING AFTER THEM.

WE HAVE USED CONTROL TECH FOR ANNUAL FURNACE AND A/C CHECKS FOR THREE YEARS. THE TECHNICIANS ARE ALWAYS ON TIME, KNOWLEDGEABLE, AND COURTEOUS.

THE PRICE WAS A BIT HIGH, AS I FOUND OUT AFTER THE FACT, BUT THE RESPONSE AND SERVICE WAS OUTSTANDING.

ON TIME, CLEAN, PROFESSIONAL. CAME THE DAY AFTER OUR DUCT CLEANER GOT AN ESTIMATE FROM HIM. WILL CERTAINLY USE IN THE FUTURE FOR OTHER DUCT WORK.

WE WERE EXTRAORDINARILY PLEASED WITH OUR ENTIRE EXPERIENCE WITH CONTROL TECH. WHEN I CALLED THE OFFICE TO SCHEDULE SERVICE FOR BOTH HOUSES, THE RECEPTIONIST SAID SHE COULD SCHEDULE A TECH TO DO EVERYTHING IN ONE AFTERNOON. MATT, THE TECHNICIAN, ARRIVED PROMPTLY AS SCHEDULED; PERFORMED THE WORK PROFESSIONALLY; DIAGNOSED THE AIR CONDITIONING PROBLEM, AND FIXED IT. HE EVEN RECOMMENDED WE PURCHASE THE MAINTENANCE PACKAGE, BECAUSE IT WOULD SAVE US MONEY ON THE CURRENT REPAIR, AND WOULD PROVIDE A DISCOUNT ON ANY REPAIR NEEDED WITHIN ONE YEAR. THE TOTAL AMOUNT PAID LISTED IN THIS REPORT INCLUDES ONE ADDITIONAL FUTURE HEATING/COOLING SERVICE CALL FOR EACH HOUSE, AS PART OF THE MAINTENANCE PACKAGE.

ON TIME, INFORMATIVE, TIDY IN WORK SPACE. DILIGENT -- HAD DIFFICULTY WITH A PROJECT, BUT THEY PERSEVERED.

WORK WAS DONE QUICKLY AND PROFESSIONALLY, AND THEY DID A GOOD CLEANUP OF INSULATION THAT WAS TRACKED OUT OF ATTIC DURING WORK. THEY CAME AND GAVE THE ITEMIZED ESTIMATE VERY QUICKLY AND EXPLAINED THE WORK BEFORE AND DURING VERY CLEARLY.

THEY CAME OUT AS SOON AS THEY COULD, WITH IN A COUPLE DAYS. THEY NOT ONLY INSULATED THE LINES FROM THE AIR CONDITIONER GOING INTO THE HOME, BUT THEY SERVICED MY AIR CONDITIONER SINCE THEY WERE HERE ALREADY. IT WAS PART OF THE MAINTENANCE PROGRAM I HAVE WITH THEM.

VERY SATISFIED WITH THE WORK. THE INITIAL TROUBLESHOOTING TECHNICIAN ACTUALLY WORE SHOE COVERS IN THE HOUSE SO AS NOT TO TRACK IN DIRT. NICE TOUCH!

EXCELLENT SERVICE. WE HAVE USED THEM FOR MANY YEARS. AS PART OF THE SALE OF OUR HOME WE NEEDED TO REPLACE THE AIR CONDITIONING UNIT. I EXPLAINED TO THE SALES REP, JESSE DOBBINS, THAT WE NEEDED IT DONE QUICKLY TO MEET THE BUYERS REQUIREMENTS. HE GAVE ME THE ESTIMATE FOR THE REPLACEMENT UNIT AND WAS ABLE TO ARRANGE INSTALLATION WITHIN A FEW DAYS. WE HAVE ALSO USED THEM IN THE PAST FOR ROUTINE AND EMERGENCY MAINTENANCE. THEY ARE ALWAYS RESPONSIVE, PROFESSIONAL AND PRICES ARE COMPETITIVE. WE PLAN ON USING THEIR SERVICES IN OUR NEW HOME AS WELL.

CALLED THEM ON LAST MINUTE NOTICE. CAME TO MY HOUSE QUICKLY. WORK WAS PERFORMED PROMPTLY THE NEXT DAY.

MADE STRONG EFFORTS TO GET HERE ASAP WHEN OUR OLD UNIT WENT OUT. MADE SURE WE KNEW EXACTLY WHAT WAS BEING DONE AND WHY. FIELD MANAGER CAME BY TO CHECK THE INSTALLATION BEFORE THE WORKERS LEFT. VERY GOOD EXPERIENCE WITH THIS COMPANY!

SERVICE PEOPLE WERE PLEASANT & PROFESSIONAL. THEY CALLED ME (I WAS AT WORK) TO EXPLAIN THEY NEEDED TO INSTALL A NEW COIL AND REPLACE FREON. THEY WERE ON TIME AND THE OFFICE STAFF WAS VERY HELPFUL TO ME.

THE ESTIMATOR WAS EFFICIENT, KNOWLEDGEABLE AND PROVIDED EXCELLENT INFORMATION TO ALLOW AN INFORMED DECISION. THE INSTALLERS WERE PROMPT, NEAT, ALLOWED US TO NOT GO WITHOUT AIRCONDITIONING FOR LONG PERIODS AND COMPLETED THE WORK AHEAD OF SCHEDULE. CONTACT WITH ALL COMPANY PERSONNEL HAS BEEN EXEMPLARY!!!

PRICING WAS VERY GOOD, I HAVE RECOMMENDED THEM TO OTHERS.

WE GOT THREE ESTIMATES AND THEY WERE COMPETITIVE. THEY WERE VERY DETAILED IN THEIR BID AND IN EXPLAINING THE EQUIPMENT AND HOW IT WOULD BE INSTALLED. THE INSTALLER SEEMED VERY COMPETENT AND THOROUGH.