They were professional, responsive and punctual. Their prices were also good and I would use them again in the future.
Description of Work: We use Control Tech Heating & Air Conditioning Inc. The last time we used them was 3 or 4 years ago and they replaced our furnace and air-conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
Welcome back...happy to hear that the system we installed 4 years ago has had no issues up until now...keep in mind that all equipment manufacturers require annual maintenance on the equipment prior to the seasons use. Don't forget about our Scheduled Maintenance Agreements which provide inflation protection, discounts on repair service- 24 hour service at no over time rates, priority service and much more. Feel free to contact us for more details. Alan
DAVID C.
10/2009
5.0
heating & air conditioning/hvac
 + -1 more
We have a maintenance contract with them that we've had for a number of years. When they came out for their early-summer check, we found out that we had an issue with the air conditioner. They gave us a discounted rate on the repairs. We found them to be reliable and fairly priced. They seemed to do good quality repairs.
Description of Work: They replaced the central air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Control Tech Heating & Air Conditioning Inc
THANK YOU FOR THE CONFIDENCE YOU HAVE PLACED IN US, WE STRIVE EVERYDAY ON EVERY VISIT TO EARN YOUR BUSINESS. ALAN
JOHN L.
10/2009
5.0
heating & air conditioning/hvac
 + -1 more
I thought they were very good! They had good personnel and a good product line. They did a nice job.
Description of Work: They put a new furnace and air conditioner in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
I want to thank you personally for your business and the confidence you have placed in us. The system you invested in will provide years of reliable and dependable comfort. Feel free to call on us at any time. Alan
Cathy H.
10/2009
5.0
heating & air conditioning/hvac
 + -1 more
They did such a great job. I had received estimates and wanted a local company. I also looked for ten year Super Service Award and this company had this aspect included. I was also impressed with the salesman, Jim. He convinced me to switch systems from a Trane to a Lennox which is energy efficient and best for the house. Jim answered all of my questions well. We were able to extend the warranty with Lennox and he made sure the paper work went through with no problems. For the installation, one of the installers was at my home for ten hours and took one thirty minute break. The system is working fine so far. They offered a discount for our ducts being cleaned with another company. Even this fall, they extended the service plan. I am very impressed with this company. Communication has been very good. They are very service-oriented. I feel like I made an excellent switch from my old company to this new one.
Description of Work: They installed a new heat pump and air handler. We also got a new programmable thermostat with the new installations. Price includes air duct cleaning as well. I also received rebates later for having an energy efficient unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Control Tech Heating & Air Conditioning Inc
WE APPRECIATE THE OPPORTUNITY TO SERVE YOU. THE COMFORT SYSTEM YOU CHOSE WILL PROVIDE YOU MANY YEARS OF RELIABLE AND DEPENDABLE SERVICE AND MANY YEARS OF ENERGY SAVINGS. I WILL ADVISE JIM OF YOUR SATISFACTION, FEEL FREE TO CALL ON US AT ANYTIME. THANK YOU ALAN
Peggy H.
10/2009
5.0
heating & air conditioning/hvac
 + -1 more
I have been using Control Tech for 8 years. Their professionalism is good. They are pretty punctual, and if they are going to be late they will let me know. I feel their prices are reasonable, but I have never went with anyone else. The experience with them has been very good.
Description of Work: I used Control Tech to replace my heating and cooling system. They also take care of the maintenance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
We are pleased to hear that you were satisfied with our service, feel free to call on us at anytime. Thank You Alan
SUSAN W.
10/2009
5.0
heating & air conditioning/hvac
 + -1 more
We have bought a service package from them where they come out all year. They are really good.
Description of Work: We use Control Tech Heating and Air Conditioning to service all our air conditioning and heating units. We once had a problem with our air conditioning unit, and they had helped us with that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
We appreciate the opportunity to serve you. If a problem does arise, you can count on us 24/7/365. Thank You Alan
TORREY B.
10/2009
5.0
heating & air conditioning/hvac
 + -1 more
Made an appointment with the Control Tech office the week before. Tim was the representative who came for the appointment. He gave us a thorough review of the geothermal system and options available (discussed two brands and the different methods and costs for ground loops, we were quoted based on a vertical loop). He also did a very thorough job in evaluating our house to size the system (all room and window sizes, checked out the ducts in the crawlspace and attic). He answered all of our questions and sent a formal proposal a few days after the apptmt (including a conventional high-efficiency HVAC system for comparison). We primarily used a different company because of the lack of direct Control Tech warranty on the system (system mfg warranty is a bit skimpy). As a general note to anyone for this kind of estimate, make sure to allow plenty of time for the visit in order to get the sizing and any questions answered.
Description of Work: Tim Holmes did an estimate for us on installing a replacement geothermal heating/cooling system in our 2000 sq ft ranch home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,860
Response from Control Tech Heating & Air Conditioning Inc
I'm pleased to hear that Tim was able to meet and exceed your expectations. As far as your concerns regarding the warranty. We will warrant the equipment on based on the manufacturer warranty. I have been in the heating and air conditioning business for over 40 years. I have seen many promises made on warranties, freebies etc, only for the consumer to get the sort end of the stick. There are a lot of (sounds like) unbelievable offers being made, all I can say is buyer beware. Like they always say if it sounds to good to e true it probably is. Again thank you for the opportunity and your comments, Alan
BRIAN M.
10/2009
5.0
heating & air conditioning/hvac
 + -1 more
This was a very, very good experience. They did this really quickly for us. I would hire them again.
Description of Work: We purchased a new air conditioner from them and they installed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Control Tech Heating & Air Conditioning Inc
THANK YOU FOR THE CONFIDENCE YOU HAVE PLACED IN US, WE STRIVE EVERYDAY ON EVERY VISIT TO EARN YOUR BUSINESS. ALAN
Monica F.
09/2009
5.0
heating & air conditioning/hvac
 + -1 more
Their prices are a bit on the high end, but they do a great job. They are reliable and punctual. They come at the time that they say they will. They are very professional, and I'll continue to use them.
Description of Work: They have provided maintenance for several years now.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
Thank you for your report...happy to hear we have been able to provide the service and professionalism that you desire. Feel free to call on us at anytime. Alan
GERALD Q.
09/2009
5.0
air duct cleaning
 + -1 more
He did a good job. I like the fact that he is drawn by leaps and bound and I see his tucks all over, it must be about 20 to 30 trucks. Everyone is using him, so he must be doing something right and are nice to deal with. They did a nice job explaining everything about the new air-conditioning and furnace to someone that does not know anything about it. They are all great.
Description of Work: I used Control Tech Heating & Air Conditioning Inc. and they installed a new a furnace for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
Thank you for the confidence and trust you have placed in us. The system you purchased will provide many years of reliable and dependable service. Feel free to call on us at anytime. Your comments will be shared with everyone at the next technician meeting. Alan
CAROLYN R.
09/2009
5.0
heating & air conditioning/hvac
 + -1 more
I am very pleased with this company and would use them again.
Description of Work: I used this company to do a scheduled maintenance on our heating and cooling unit. I first learned about them when they installed a unit in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
Thank you so much for the kind words, we will strive on every visit to earn your business. You may rely on us 24/7/365. Again Thank You Alan
MAGDALENA R.
09/2009
3.0
heating & air conditioning/hvac
 + -1 more
In the past 3 years they have come and checked the unit. They have been professional, prompt and punctual. I think they did their job correctly, but they may have over charged on certain things.
Description of Work: We had a yearly contract with Control Tech Heating & Air Conditioning Inc.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
Just a line to say how much we value your input. I have left couple of messages., have not heard anything back from you. Always feel free to call our office and ask for me personally. Thank You Alan
ADELL & RITA T.
09/2009
5.0
heating & air conditioning/hvac
 + -1 more
The experience was very good. I've been using them for over seven years. Their quality is good. It took a couple of weeks for them to come because they are so far behind, but they were on time when they did come.
Description of Work: I use Control Tech to check my furnace and air conditioner every year. I had a motor going out and they had to replace it last Friday. I have a contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$91
Response from Control Tech Heating & Air Conditioning Inc
We appreciate your business and kind words. We will strive to meet and exceed your expectations on each and every visit to your home. Always rest a sure that, if you ever have an emergency we will respond in very quickly. Alan
Roger N.
09/2009
5.0
heating & air conditioning/hvac
 + -1 more
I would highly recommend them. They are always on time and very courteous. They fix the problem and if they don't, they come back. I've used them for 15-20 years.
Description of Work: I used Control Tech for heating and air conditioning. I have a contract with them and they come out three times a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Control Tech Heating & Air Conditioning Inc
Thank you for the confidence you have placed in us, we greatly appreciate the years of service you have allowed us to perform. I have had the opportunity to visit your home a few times over the many years and have enjoyed our conversations. Take care...talk soon, Alan
AMANDA H.
09/2009
5.0
heating & air conditioning/hvac
 + -1 more
They were very accommodating, and they were able to schedule me pretty quickly compared to other companies. They did their work in a very smooth manner. Their price was very competitive.
Description of Work: Control Tech Heating & Air Conditioning Inc did air conditioning unit tune up and furnace tune up for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Control Tech Heating & Air Conditioning Inc
THANK YOU FOR THE CONFIDENCE YOU HAVE PLACED IN US, WE STRIVE EVERYDAY TO EARN YOUR BUSINESS. FEEL FREE TO CALL ON US AT ANYTIME. AGAIN, THANK YOU ALAN
JERRY B.
09/2009
5.0
heating & air conditioning/hvac
 + -1 more
Control-Tech was very responsive, took care of the warranty work, was prompt with installation and the final charges came in under the estimate. Great experience!
Description of Work: Compressor on my Ducane AC unit went bad and needed to be replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Control Tech Heating & Air Conditioning Inc
Thank you for your comments, I am happy to hear that we were able to meet and exceed your expectations. Feel free to call on us at anytime. Alan
JANE W.
09/2009
5.0
heating & air conditioning/hvac
 + -1 more
We are on a contract with them. They are very nice, very efficient, and very professional. I like their work. We will shortly get a recommendation from them on what needs to be done with a repair. They have recommended some repairs. However, we haven?t decided whether to repair or replace a part. We will decide about it later.
Description of Work: We used Control Tech Heating & Air Conditioning Inc, and we have had them recently again. They usually come in 4 times a year. They work on the heating twice a year and the air conditioning twice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
Thank you your report happy to hear you have confidence in our technicians and the company. Feel free to contact us on any decisions you may be pondering. Thank You Alan
Martha R.
09/2009
5.0
heating & air conditioning/hvac
 + -1 more
It is a locally-owned company and they are very quick to respond if I have any problems. I have been happy with the work they have done for me.
Description of Work: Control Tech does all my heating and air-conditioning work for me. I have been using them for about fifteen years.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
Thank you so much for your report. Always remember we are only just a phone call away if you ever need anything. Have a great rest of the summer. Alan
ANDREA P.
09/2009
5.0
heating & air conditioning/hvac
 + -1 more
The man they sent was very knowledgeable and experienced, and was willing to share that knowledge and offer suggestions. I have an old house (1915) so there are challenges, and he didn't try to sell me things I didn't need. He patiently answered all questions and most of all, he didn't rush through the job-he made sure he checked everything. So when he told me I didn't need more coolant, I believed it. Some other contractors seem to want to rush through on their way somewhere else, and you can't help but feel that what they tell you is only half the story because they only took the time to look at half the possible issues. Not so with Control Tech. I liked them, and signed up for a yearly maintenance contract as a result.
Description of Work: Came out to inspect and service central air unit. I had concerns about whether the unit was blowing proper amount of cold air and whether the cool air was circulating through the house as it should.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Control Tech Heating & Air Conditioning Inc
THANK YOU FOR THE CONFIDENCE YOU HAVE PLACED IN US, WE STRIVE EVERYDAY ON EVERY VISIT TO EARN YOUR BUSINESS. ALAN
DAVE C.
08/2009
5.0
heating & air conditioning/hvac
 + -1 more
Had another contractor who had worked on it, but I was having trouble getting them to work with me, so I called Control Tech. Gabe came out the same day, got it working again so at least we had some A/C. Turns out the coil was leaking badly. Since it's contractor grade equipment and the house is now 10 years old, I decided I didn't want to start fixing one thing just to have another break a few months later. So, I decided to replace it and with the tax credit -- we'll, let's just say that helped out. Gabe wrote me a good/better/best estimate. After crunching some numbers, we actually went better then his best estimate because of the energy savings. Their crew (Jeremy and Andrew) showed up two days later with all the equipment got right to work. They were great guys. They worked late that night to get the A/C hooked back up before they left so we could all sleep in comfort, then came back the next day to hook up the furnace. All, in all, it went very well, and I'm very pleased. The new unit has made a lot of difference. It's surprising, really how much more comfortable it's been and how quiet the new unit is. Should have done it sooner. Oh, and during the course of this, they needed to remove a bunch of ornamental grass, which they did no problem, and even went so far as to go buy dirt to fill in where they had removed it. Way to go, guys.
Description of Work: My air conditioner stopped working. Called them, eventually let to us replacing the air conditioner and furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Control Tech Heating & Air Conditioning Inc
Thank you so much for the opportunity and kind words. I will share this with all in our next weekly technicians meeting. Feel free to call on us at anytime. Alan
MARILYN J B.
08/2009
5.0
heating & air conditioning/hvac
 + -1 more
I?ve had excellent experiences with them. There has not been any difficulty dealing with them. They are very fair and professional. Ryan has been with them for quite awhile and he is an excellent technician. I will continue to use them in the future.
Description of Work: I bought a new furnace from them in 2002. They have serviced it three times a year each year so far. I purchased an air conditioner from them in 2008. There was a misunderstanding about the air conditioner and that was resolved very quickly. We understood each other.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
Sorry about the Opps! Happy to hear it was resolved to your satisfaction. Call on us at anytime. Thank you, Alan
KAREN V.
08/2009
5.0
heating & air conditioning/hvac
 + -1 more
They provide prompt service and the guys are always very professional. They have always been good and they are honest about what they are billing you for. They installed a new air-conditioner in my old house. They always come and take their shoes off before they come into the house and they are clean.
Description of Work: We have been using Control Tech Heating & Air Conditioning Inc. for 12 years. The last time they came out was in spring for routine maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Control Tech Heating & Air Conditioning Inc
THANK YOU FOR THE CONFIDENCE YOU HAVE PLACED IN US, WE STRIVE EVERYDAY ON EVERY VISIT TO EARN YOUR BUSINESS. ALAN
maria O.
08/2009
4.0
heating & air conditioning/hvac
 + -1 more
The first experience was great, which is why I signed a contract. He was on time and I liked my experience. He communicated with what he was doing and why. The second person was on time, but he left without putting my furnace back together and did not communicate with me. My husband had to put it back together.
Description of Work: They came first in January to clean the system, and then someone else came again in June. I signed up for an annual cleaning.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Control Tech Heating & Air Conditioning Inc
Thank you for your report...I called and left a phone message to discuss our service with you. Please feel free to call us at anytime for any questions and or concerns you may have. Alan
Nan S.
08/2009
5.0
heating & air conditioning/hvac
 + -1 more
Our 7 year old builder?s grade central a/c developed a leak in the coil so we were without a/c. We got two bids and chose to go with Control Tech. I called for an estimate on Tuesday afternoon, Jim came on Wednesday morning and by Thursday evening we had a whole new system installed. We chose Control Tech because of the professionalism and knowledge of Jim who gave us three options: Good, Better and Best. He thoroughly explained the details of each option. In this bidding process I discovered that, in order to qualify for the Federal Energy Tax Credit, there are several strict criteria which must be met so it is imperative that the HVAC company choose the right components for the system. Jim carries a laptop with a printer so he presented us with a detailed proposal including all part numbers of the system. Our other bid was much less detailed with few specifics of the system. Suzanne worked her magic to squeeze our installation in asap. The installers, Jeremy and Andrew, arrived on time, were meticulous in their work, and extremely polite and respectful of our home. And the icing on the cake -- Control Tech came in over $1500 less than our other bid for a much higher quality, name-brand system. We are delighted with our choice of Control Tech and the system they installed.
Description of Work: Provided three options to repair/replace our central a/c system: Good, Better, and Best. Thoroughly explained the advantages, disadvantages of each option. Explained how to qualify for the Federal Energy Tax Credit and the Vectren and Duke rebates. Installed a Lennox 16SEER central a/c unit and 95% efficiency gas furnace with variable-capacity heat and variable speed blower. Removed and disposed of old system. Left work area in better condition than they found it. Protected all walkways they used with drop cloths.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,504
Response from Control Tech Heating & Air Conditioning Inc
I would like to take the time to say how much I appreciate your kind words and the trust you have placed on us. The system you chose will provide many years of reliable and dependable years. Feel free to call on us at anytime. I will be sure to let Jim, Suzanne, Jeremy and Andrew that you are very happy. Alan
ROBERT M S.
07/2009
5.0
heating & air conditioning/hvac
 + -1 more
all when well , stay with job 11-12 hours untill done
Description of Work: new air conditioner, new furance coils, duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from Control Tech Heating & Air Conditioning Inc
Thank you for your response, I checked into your comment on the assistant. The man is fairly new with our company, we have very high standards and he has been training with the lead to insure the work is being performed to our standards. He will make a very good lead in the near future. Alan
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Plumbing,
Natural Gas Lines,
Insulation
FAQ
Control Tech Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Control Tech Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Control Tech Heating & Air Conditioning Inc offers free project estimates.
Yes, Control Tech Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Control Tech Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Control Tech Heating & Air Conditioning Inc offers emergency services.
Yes, Control Tech Heating & Air Conditioning Inc offers warranties.
Control Tech Heating & Air Conditioning Inc offers the following services: Equipment, heating, air conditioning, duct cleaning, indoor air testing, dual fuel and hybrid heat pump, electric, gas, oil, boilers, heat pumps, geothermal & installation of radiant heating.