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CinderBox Chimney Services

4.9(
239
)

Chimney Sweep, Chimney Repair, Fireplaces,

... +4 more

About us

Brand new Showroom on Main Street in Zionsville. Cost is determined by the job. Travel charges will apply to locations greater than 30 miles from Zionsville. Extra charge for after hours service. Award winning.

Business highlights

23 years of trusted experience

Services we offer

CSIA Certified Chimney Sweeping and Inspection, Woodburning Stove and Fireplace Insert Cleaning and Service, Chimney Cap and Damper Installation, Safety Inspections, Gas Log Installation and Service, Stainless Steel Chimney Relining Systems, Chimney Repairs, Crown Repairs, Dryer Vent Cleaning & Hearth Accessories.Masonry repair

Services we don't offer

Air Duct Cleaning

Amenities

Warranties
Yes
Senior Discount

10%

Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9239 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
3%
2
1%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 176-200 of 239 reviews
BOB F.
11/2017
5.0
chimney sweep
  + -1 more
Clean and professional
Description of Work: Chimney. inspection and cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from CinderBox Chimney Services
Hi [Member Name Removed] and [Member Name Removed] Thank you so much for leaving a review. It is much appreciated. It has been a pleasure working with you and we look forward to the continued maintenance of your fireplace system. Happy Holidays! Kathleen Wilensky, Owner
Jim G.
08/2017
5.0
chimney sweep, fireplaces
  + 0 more
2 men did the work in 30 minutes
Description of Work: Cleaned fireplace and chimney
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from CinderBox Chimney Services
[Member Name Removed], Thank you so much for taking the time to write a review. We appreciate your feedback and look forward to doing business in the future. Kathleen & Jeff Wilensky, Owners
Robert H.
06/2017
5.0
chimney sweep
  + -1 more
Well...good.
Description of Work: cleaning and inspection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CinderBox Chimney Services
Thank you for taking the time to leave this review. Its been a pleasure servicing your chimney/fireplace system.
John L.
05/2017
5.0
dryer vent cleaning
  + -1 more
they did a good job
Description of Work: cleaned out dryer vent
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CinderBox Chimney Services
Hi [Member Name Removed], Thank you so much for taking the time to write a review. We appreciate your business. Kathleen
Stacy E.
04/2017
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: .............................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from CinderBox Chimney Services
Thank you [Member Name Removed] for taking the time to write a review. It has been a pleasure doing business with you and we look forward to working together in the future. Kathleen & Jeff Wilensky, Owners
Lissa J.
04/2017
5.0
fireplaces
  + -1 more
Excellent!
Description of Work: Replaced entire firebox unit and logs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$785
Response from CinderBox Chimney Services
Thanks [Member Name Removed]!
Kristin C.
05/2016
5.0
chimney sweep, masonry, chimney repair
  + 1 more
unknown
Description of Work: Built up our chimney 4 feet to draft better and re - lined inner sleeves, sealed |Chimney
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from CinderBox Chimney Services
Hi [Removed members name], Thank you so much for writing a review for us. It is much appreciated! It has been a pleasure doing business with you and we look forward to servicing you in the future. Respectfully Kathleen Wilensky, Owner
Patricia G.
04/2016
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CinderBox Chimney Services
Hi [Member Name Removed] Thank you so much for writing a review for us. It is much appreciated! It has been a pleasure doing business with you and we look forward to servicing you in the future. Respectfully Kathleen Wilensky, Owner
Andrew and Greer H.
04/2016
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CinderBox Chimney Services
Hi [Member Name Removed] Thank you so much for taking the time to write a review for us. Please remember that as a member of Angie's List you will receive 10% off repairs. It has been a pleasure doing business with you and look forward to working with you in the future. Kathleen Wilensky, Owner
Ramona S.
03/2016
5.0
fireplaces
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Response from CinderBox Chimney Services
Hi [Member Name Removed]! Thank you so much for for taking the time to write a review. It is much appreciated! It has been a pleasure doing business with you and we look forward to doing business in the future. Sincerely, Kathleen
Kathy B.
02/2016
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Inspected and cleaned chimney. Gave us a recommendation for a new damper system. Technicians were very professional and knowledgable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from CinderBox Chimney Services
Hi [Member Name Removed], Thank you so much for for taking the time to write a review. It is much appreciated! It has been a pleasure doing business with you and we look forward to doing business in the future. Sincerely, Kathleen
Julie P.
01/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from CinderBox Chimney Services
Hi [Member Name Removed], Thank you so much for for taking the time to write a review. It is much appreciated! It has been a pleasure doing business with you and we look forward to doing business in the future. Sincerely, Kathleen
MARY L.
01/2016
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CinderBox Chimney Services
Hi [Member Name Removed] Thank you so much for for taking the time to write a review. It is much appreciated! It has been a pleasure doing business with you and we look forward to doing business in the future. Happy holidays to you and yours. Sincerely, Kathleen
Jennifer M.
12/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Capped off a gas line to convert one fireplace back to wood & cleaned 2 chimneys
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Response from CinderBox Chimney Services
Hi [Member Name Removed] Thank you so much for for taking the time to write a review. It is much appreciated! It has been a pleasure doing business with you and we look forward to doing business in the future. Happy holidays to you and yours. Sincerely, Kathleen
ROBERT M.
12/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Chimney sweep and inspection went well. They added a little crown coat on the top of the chimney as well (touch up from 8 years ago's installation).
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from CinderBox Chimney Services
Dear [Member name removed], Thank you so much for for taking the time to write a review. It is much appreciated! It has been a pleasure doing business with you and we look forward to doing business in the future. Happy holidays to you and yours. Sincerely, Kathleen
Jim & Marti F.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Inspected our fireplace and chimney.Fireplace area and gas looks cleaned.Chimney did not require cleaning.Cleaned dryer vent.Everything went well and was done according to our wishes.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$221
Response from CinderBox Chimney Services
[removed member name], Thank you so much for taking the time to write a review for us. It is greatly appreciated! Kathleen
Chris and Michele B.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from CinderBox Chimney Services
[removed member name], Thank you so much for taking the time to write a review. It is much appreciated! Kathleen
Julie G.
10/2015
3.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Checked the chimney out on inside - didn't go on roof.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$125
Response from CinderBox Chimney Services
Hi [Member Name Removed] Thank you for taking the time to provide feedback. The Cinder Box takes great pride in our grade A satisfaction rating with Angie’s List. I regret that your rating displayed a less than Grade A satisfactory experience. I have researched the date-of-service invoice for your inspection/sweep services provided by The Cinder Box. Our Chimney Sweep Institute of America (CSIA) Certified inspector completed a (National Fire Protection Association (NFPA) Level I inspection, sweep, and repaired a crack. Additionally, you were provided with a written copy of all findings and recommendations of additional services to ensure your fireplace is within code and ready for continued use. I am particularly concerned about the delay in response time of your feedback. As noted in your response, an inspection from the roofline up was not completed. A Level I inspection does not include a check of the chimney from the roofline up. We provide that service as a courtesy. This courtesy service is weather dependent for the safety of our technicians. We have a firm commitment to client satisfaction. I will be contacting you personally to discuss scheduling a time to come back to your home to again inspect your fireplace. Currently we have an Angie’s List special and would like to provide that to you. Thank you again for your feedback, I look forward to speaking with you in the near future.
Cherry G.
10/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$95
Response from CinderBox Chimney Services
[Member Name Removed], Thank you so much for taking the time to review our company on Angie's List. It is much appreciated. Sincerely Kathleen
Dolores L.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They did a chimney inspection and repaired a hole in the chimney.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from CinderBox Chimney Services
Thank you so much for taking the time to write a review. We appreciate all the feedback we can get to make us a better company. We look forward to doing business with you in the future. Sincerely Kathleen
Sunni and Dave H.
08/2015
5.0
fireplaces
  + -1 more
They were very friendly.
Description of Work: They came out to give an estimate.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from CinderBox Chimney Services
Thank you so much for taking the time to write a review. We appreciate all the feedback we can get to make us a better company. We look forward to doing business with you in the future. Sincerely Kathleen
JASON F.
08/2007
5.0
chimney sweep
  + -1 more
The technician was on-time and friendly. In addition to cleaning the chimney he gave advice on a water leak that was possibly coming from the chimney. He gave suggestions as to how to try to eliminate the leak ourselves, but also gave an estimate for having the company do it. He also said we could contact him with any questions we may have if we chose to attempt to fix the leak ourselves. This was the second time we have used the Cinder Box and both times, we were happy with the service.
Description of Work: We had our chimney cleaned.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Nora S.
10/2006
5.0
chimney repair
  + -1 more
It went very well. He inspected the chimney, made recommendations, and showed us how to work it, we just moved in a few weeks ago.
Description of Work: Inspected chimney in new home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JUANITA D.
10/2006
5.0
chimney sweep
  + -1 more
Serviceman was friendly, neat, respectful of my time, punctual, efficient. Spread drop cloth so soot would not get on carpet. Explained proper working of flue.
Description of Work: Cleaned fire place flue in newly purchased condo.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
MALYNNA J.
04/2006
5.0
dryer vent cleaning
  + -1 more
Tim came out to clean our dryer vent, which is very long and tends to clog easily. He thoroughly explained everything he was doing while he was working. He also checked to make sure the dryer was putting out the necessary amount of air pressure to make sure there wasnt a problem with the dryer itself. He was very thorough and clean. We would hire him again.
Description of Work: Cleaned our dryer vent.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$103

Contact information

47 S Main St, Zionsville, IN 46077

http://www.thecinderbox.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Dryer Vent Cleaning,
Gas Logs,
Masonry

FAQ

CinderBox Chimney Services is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

CinderBox Chimney Services accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, CinderBox Chimney Services does not offer free project estimates.
Yes, CinderBox Chimney Services offers eco-friendly accreditations.
Yes, CinderBox Chimney Services offers a 10% senior discount.
No, CinderBox Chimney Services does not offer emergency services.
Yes, CinderBox Chimney Services offers warranties.
CinderBox Chimney Services offers the following services: CSIA Certified Chimney Sweeping and Inspection, Woodburning Stove and Fireplace Insert Cleaning and Service, Chimney Cap and Damper Installation, Safety Inspections, Gas Log Installation and Service, Stainless Steel Chimney Relining Systems, Chimney Repairs, Crown Repairs, Dryer Vent Cleaning & Hearth Accessories.Masonry repair
Air Duct Cleaning

Contact information

47 S Main St, Zionsville, IN 46077

http://www.thecinderbox.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM