Indiana Foundation Service

Everyone was punctual and explained all they did while performing their work. We were very pleased.

The salesman who gave me the estimate was very helpful and answered many questions. He explained all of my options which helped me make a more informed decision. A couple of items that needed repair were overlooked by the first crew. However, when I called in about this, the company was very prompt in getting another crew out to finish the job. Everybody was friendly and professional. I would certainly recommend this company to others.

Rick the Foundation Specialist was very thorough explaining what they would do. Both crews did a very good job and left jobsite as it was before they started.

Overall, the experience was positive. The technician was very good about answering any questions we had. They did what they said they would do, and they were willing to work with our time frame. I had them give me a bid for two different projects, but then they ended up giving me a better deal if I got both jobs done at the same time within a specific time frame. Their price was reasonable. The entire process went smoothly and I would recommend their services; in fact, we've already recommend them to our neighbors.

He said it would be about $1200 to fix. My husband asked what if it doesn't fix it and they explained that that's what the warranty is for. They came back out the next week and the salesman had said they would be injecting foam into areas to fill the leak and would also patch it. We wrote a check for the full amount and the work was done. We had rainfall come down the following week and the area was still exposed and water was coming through. We called them back, and they came out to look at it. This was yesterday. The guy said that the work was done and that they should have done a wrap around the wall, which would have only been $400 dollars in the first place. I called them last night and explained the issue to them. I asked the supervisor if he had discussed what was going on with the workers. He claimed that it was my husbands fault because it was done the way the salesman told him it needed to be done. The salesmans name is Dave Harting. The supervisor and I got into a heated discussion. I told them I wanted them to refund the difference and for them to come out to fix it the proper way and we'd all be happy. He said "no" and that they were not doing that. I again told him to just come out to fix it and he told me not to yell at him and that it was done that way because my husband wanted it done the way the salesman wanted it done. The conversation ended and the salesman called me an hour later. I explained everything and he said that they were not coming out unless my husband was there. I explained my husband was at work and they still refused. I then told them that my husband would be there. They showed up at my door today without notice and I brought them down into the basement to look at the spot. I told them I just wanted them to fix it. They said they were not even going to discuss it because my husband was not there. I explained that he is a physician and that it's difficult for him to leave work right away but he was getting there as soon as he could. My 21 year old daughter was present and heard everything.

The workers who came out were friendly, great communicators, clean and professional. They had to dig a large trench around the area of our house affected, but they were very careful about avoiding drainage systems, a special tree we wanted to keep, and of course, our utilities. They carefully lifted our house back to where the cracks were very small and we could again lock our windows. When they were done, they replaced the dirt and tamped it down. I would highly recommend this company, even though we had to wait about 1 1/2 months for the service because they are so busy. But, they were excellent, and very trustworthy and we would definitely hire them again if needed.

Keith came out to give an estimate. he was very honest and forthright. The workers came on the day of installation and completed the job very well ahead of schedule.

They were on time. The three workmen were knowledgeable, professional and thorough. Job was completed in two days that they anticipated. Bid was for $6,000, job ended up being $9,000.

Indiana Foundation Service was our fourth estimator in a search for a company to replace the 1900 sq ft of vapor barrier in our crawl space and remove all old materials, including moldy subfloor insulation. After 3 other estimates in the $6,000 range for very nice plans but much more involved than we felt we needed, Rick Oxendine came up with a solution that included taking out the old materials, replacing the vapor barrier, and spraying for any residual mold on surfaces. I so appreciated the advice and insight he shared with us, as well as information sent ahead of time in the mail. The packet included names of customers in Carmel so I was able check someone I knew personally besides the Angie's List reports. On the designated day for the work, three guys donned jumpsuits and masks, etc., for removing the old materials after 30 years of accumulation of dirt, dust, and, more recently, mold. An extra truck and more workers came later to haul away the mountains of old batting which they stuffed into humongous bright yellow bags. The installation of the new vapor barrier and spraying of the entire space was completed by mid-afternoon. We were very pleased with the workers as well as the work, their respectful explanations when I had questions, and the timely completion of the job.

The workers were on time and performed good job throughout project. Only thing forgotten was to seal the turtle entry way. Had to reschedule appt for this.

They were excellent in every aspect! They showed up on time, completed within budget. They cleaned up well.

Men arrived on time and finished on time. Very polite and professional and answered all my questions.

They sent us a packet explaining their service. He was prompt and courteous. He gave us his recommendation that we can fix on our own. It's a real simple fix. We appreciated his honesty and how helpful he was.

They were phenomenal! The unfinished side of our basement now looks as though we could have a party there. We haven't had a wet basement since. They even came back several times and performed a few other tasks at no extra charge.

The gentlemen who came was very prompt. He looked briefly at the crawlspace and went home to write an appraisal. The company sent a long list of customers that were previously satisfied with their services. He also promised to send us a DVD with an explanation of the work that they do. He was polite and professional. His estimate was very detailed. His estimate was $2,000, and the house is over 100 years old. Should a home inspector ever require that the work be done to the extent that he felt necessary, we might use this company. He wanted to replace a side support beam, floor pads, and install jacks as well as fill gaps with morter. We found it strange that he didn't check the opposite side of the house to see if the same thing needed to be done there.

IFS was called for a quote in 2009 when we first realized we had foundation issues. They provided a quote (along with 2 other vendors), and we decided to hold off until 2010. In March of 2010, we received an updated quote, and decided to use IFS. They actually matched the cheapest quote from 2009, and even added 1 more wall anchor. There was some confusion as to the previous "quoter" who was no longer with the company. The person who came on-site was very knowledgable, and gave us answers for the discrepencies between the two quotes. The work was then scheduled, and the crew arrived on time. They worked for two days to complete a large amount of work. They sealed off the basement, and covered all of the furniture in the basement. The instructions left afterward to "tighten" the wall seem to be very informal (as it is apparently based on the weather and how wet it is, so no definite timelines were given). We have had no leaks in the wall (and we had plenty of rain after it was installed, and it leaked a lot before), and the sump pump is working properly. We are very satisfied with the service, and would definitely recommend them to anyone else.

It went very well. We had a good experience wit them.

They did a good job. My floors are level and none of the tile floor has cracked.

They laid out what they were going to do in fine detail and did exactly what they said they were going to do. They did not try to hide anything and they were up front with the extra services they could provide as well.

Everything went well. I was happy with the end results.

It was good. They did the job I wanted them to. They did it efficiently and they cleaned up well. The cost was reasonable.

We did one additional thing 5 yrs after the encapsulation. We still had a slight moldy smell in the house. So we invested in a dehumidifier for the crawl space from another company. That got rid of the moldy smell completely. The dehumidifier filters need changing every 6 months. So, Indiana Foundation changes our dehumidifier filters when they come out yearly for the annual inspection. Then, the other comes out after the following 6 months & changes the filters again. I was told Sump Pumps last up to 5-6 yrs. Indiana Foundation replaced ours today at a cost of $395. This included the cost of the annual inspection. I am very pleased with this Company and would recommend them to anyone who needs a dry crawl space. In April of 2011 we has several water puddles in our encapsulated crawl space, but nothing severe or overwhelming, as reported to us by the company who installed our dehumidifier. They said the dehumidifier cannot get rid of all water. I plan on having Indiana Foundation do their annual inspection this Fall, when they change the dehumidifier filters, plus see if they see any further water puddling at that time. This Spring we did have more of a moldy smell in the house again. That smell has gone since the periods of heavy rain has decreased. I was advised by the company who installed our dehumidifier to get our crawl space sprayed with a fungicide. I thought Indiana Foundation had done that in 2004 when they installed the encapsulation. Thus I called Indiana Foundation to confirm, and found out it was never done. Now I know or suspect this was the cost difference between AmeriCrawl and Indiana Foundation for encapsulation in 2004. AmeriCrawl used Tim-bor, insecticide and fungicide, at that time. I found out from Indiana Foundation they use Mold-ex. Per my Google research, I found out Mold-ex does not get rid of or kill the mold, it does keep it from spreading. Indiana Foundation game me a name of a local company they recommend for mold clean up - Indy Clean Team. I have not investigated them. However, the company that put in our dehumidifier did give me their cost for their Tim-bor treatment, 0.40 per square foot. I have not acted on this recommendation at this time.

only an estimate, but SO MUCH better than the other estimates I've had

Pete Tinsman came to our house and did a thorough walkthrough looking at our issues. He inspected both inside and outside checking the structure of the walls. The flexi spans have a 25-year warranty. The crew worked efficiently and cleaned up after themselves. We would highly recommend them. Pete was highly superb at explaining what had caused these situations and explained what they would do to remedy them. They are coming back to run the downspouts under the lawn so they don't dump water right around the house. We compared prices and they were reasonable and much more thorough. We felt comfortable choosing them.

Excellent. They even made sure gate was closed every time they had to go to trucks so the dogs would not get out. Top notch in everything.