Indiana Foundation Service

They were responsive and scheduled the estimate that same evening, which I appreciated. The tech was punctual and he called me after looking at the property, and send me the proposal very quickly. The problem is that I specifically told the receptionist/dispatcher as well as the tech to please NOT divulge ANY information to the renter that would be at the property, because I am the homeowner. They said they wouldn't. However, come to find out today, the renter was given full disclosure of all the information I was given, including the estimate price. I am appalled that my specific request was not honored, and for that reason, I will not hire this company. This is not professional at all. I have called two other companies since, and they both agreed with me and said that they would not do business with the renter, only the homeowner. He even went so far as to tell the renter that he would have to move out of the house while the work was being done, and scared him to death. This is just ridiculous and I'm appalled.

It went well, and the installation was uneventful.

We have an older home and after many years noticed a little water in our finished basement. We determined the water was coming through the cement block foundation. We called Indiana Foundation and scheduled an appointment. They came out and assessed our situation and, thank goodness, the problem was not as bad as we feared. While we only had an issue along one wall, we went ahead and had them install the Waterguard System all the way around the perimeter of the inside of the basement. (We were afraid they would have to dig all around the outside of the house.) They were professional and thorough. It was a two day job and they were extremely neat with their work. We are having them come back again to secure a basement wall that has shifted about 1/4" over the years. This will ensure it doesn't move anymore. With a 25 year guarantee on their work, we felt we couldn't go wrong. If you have any doubts about your basement, water issues, cracks or leaning walls, do be sure to call Indiana Foundation. They do a very thorough and solid job. Highly recommend!

Great. Very nice and knowledgable man. We have not made any repairs at this time but we will use Mr. Tinsman when the time comes.

Their person came to the house and look at the problem make a recommendation and tell you exactly what they are going to do and give you a free estimate and you can agree to have them do it or not and they will also set up a time if you do agree for them to do it so that they can come at the time and do the work. They didn't do exactly like they said they were going to do. One of the thing they were supposed to do is they are to dig a 2 x 2 foot hole under my house every place they put a concrete anchor and then they put a post on top of that concrete anchor up to the I-beam. They didn't dig a hole. All they did was place the concrete anchor on top of the gravel that I had under that. I was going to give them a chance to respond to that before I put a comment in.

The walls look great after installation. The work did take an extra day, but it is perfect and we are extremely satsified with the final product. The Brightwall system is perfect for a waterproofed basement to make your basement walls look great, without fully finishing your basement. We re-hired Indiana Foundation because of the great work they did waterproofing our basement. Highly recommended!

I was amazed that there was no dust. We have a tiled floor and the only tiles effected were those associated with the three ~8" holes they drilled in the kitchen. The repair has a 20 year guarantee, which is even transferable to a new owner. We would definitely refer them to anyone needing any foundation repair.

Oveall, it went fine. Paige Cox and Indiana Foundation did a great job in saving me a lot of money.

Indiana Foundations promptly set up an appointment, sent us the information/resume on the representative that was coming to inspect our house. He showed up on time and was very professional. He inspected the crawl space, external walls, and internal walls. He told us that our house needed extensive push piers because the front corner of the house was sliding away from the rest of the house. The proposal was VERY expensive. Given his confidence that this was the problem and that it sounded very 'scary', we placed a $100 deposit to get on the schedule. Because it was so expensive, we decided to get a second opinion. This particular inspector said that the main beam was sagging causing the floor to sag. This company didn't do this type of repair, but thought that the work would be much less expensive to fix. So we decided to get a third opinion since the two evaluations were so different. The third company concurred with the second evaluation. Again his company did not do this type of repair work, but pointed us to another firm. They fixed our floors with a lot of reinforcing of beams and joists. Nothing to do with push piers. Our floor is now level. I will say that the company was very prompt in returning our deposit when we cancelled our order. I would be very hesitant to trust their opinion because I don't think the work they recommended would have even fixed our problems - at a very high cost.

We had an appointment made with them but they didn't show up, and there was no follow-up from the company regarding the missed appointment.

They did a good job. They ended up having to do a little more work than they had originally said, but the work was fine. They were much more responsive than another company that I had called. Everytime I called them about something, they were right on it.

Very easy to work with. They tried to keep the dust and mess to a minimum. Cleaned up at the end of the day. Took longer than estimated. Looked very professional when done.

My house had foundation structural problems (rotted wood) with some of the plates and joists. I contacted Indiana Foundation Service (as well as two other contractors) in May 2012 for an assessment of the damage and what it would cost to remove the material and replace it with new. It was made clear I was relying on the contractor to assess the damage and make all necessary repairs. They inspected the problems and offered their solutions along with a price. I decided to hire Indiana Foundation Service and made an initial payment. In time, a crew appeared and went to work. They spent a day and a half working under the house. After they proclaimed the job complete I crawled under the house to inspect for final payment. I found a rotten plate and rotten end joists still in place. I phoned Indiana Foundation Service to let them know their crew had not finished the job as claimed. A couple days later they sent a couple of guys to, once again, " complete" the job. This time the work appeared to be complete. I sent final payment. In time it became quite apparent the symptoms of structural damage continued to persist. The drywall near the bottom of a wall between the house and attached garage continued bowing out. I was confused about what the problem could be because Indiana Foundation Service had already " fixed" this problem area. They were certainly PAID to fix this problem area! I had to hire a couple of carpenters out of Terre Haute to investigate why the wall was still bowing that way. They discovered it was because the foundation wood below it was rotten . . . STILL! Upon further investigation it was shown that Indiana Foundation Service had left the rotted joists (one on either side of the center beam) in place and COVERED THEM WITH NEW WOOD!. The old rotted plate beneath them was left in place and obscured with new wood as well. My visual inspection was useless because the pre-existing rotted wood was hidden from view. I phoned Indiana Foundation Service once again and told them they needed to come have a look. They did and after some fussing on their part, agreed to give me a partial refund. The refund was a small fraction of what I feel it should have been but that isn't my complaint here. I digress. When the refund was first offered I had a closer look at our contract. I discovered that they failed as well to install a new crawl space access door and frame as agreed, and again, as paid. (In my disgust I had forgotten about the crawl space access door part of the agreement.) I chose to settle for the small fraction rather than spend time valuable time in court. Here's what bothers me most: I can understand the crew forgetting or not knowing to replace the crawl space access door but how could they simply cover and hide damaged support structure with new wood? Is this a common practice for Indiana Foundation Service Inc? What other clients have placed their faith in Indiana Foundation Service only to suffer a similar failure to fulfill an agreement? What additional damage has been experienced due to Indiana Foundation Service's masking of existing structural damage they were supposed to repair but didn't? I put my faith in Indiana Foundation Service to address my problems. They failed to perform as necessary, as expected and, as PAID. My faith was misplaced. That was my mistake. So was hiring Indiana Foundation Service. Will you make it yours as well?

IFS made the process very easy for us, they made us feel comfortable about the work to be performed, and they took a lot of care to make a very messy job (namely jackhammering portions of the cement floor and later pouring new cement) left no mess at all. Everyone was very friendly and what could have been a stressful situation was a good experience.

The gentleman (owner I think) came and assessed my sagging foundation. He determined that my problem could be arrested by installing drain piping for my downspouts and the light damage done by the sagging foundation could be repaired by retouching the cracks in my stone masonry. I installed drain pipe and the problem was solved. A stark contrast to two other Angie's List contractors who proposed very costly and unnecessary repairs. Indiana Foundation is honest forthright. I would definitely recommend them to anyone with foundation problems. I believe if they do repairs they will be completely accurate in their diagnosis and fair in their business dealings.

We had an excellent experience with Indiana Foundation! We needed our basement waterproofed, wall anchors for structural stability, a new sump pump, and new windows all in our basement. Dave was top-notch. Very friendly, on-time, and thoroughly explained everything. Work was performed in 2 days. No water problems since. The super sump works great. The new basement windows are beautiful and all the work looks terrific and professional. We are preparing to have them do some more work for us, thanks to the great experience! The job was a little more than we wanted to spend initially, but the professionalism and quality of the work more than makes up for that. You do get what you pay for, and we highly recommend them!

The process started with a salesman coming out and inspecting the crawlspace to determine the cause of the problem and what to do about it. He explained that there was inadequate support under the load bearing walls, which were on either side of the main beam and that was causing the floor to sag on either side of the main beam. He then gave me a quote stating what they planned to do and the estimated price. He said they would try to make the floor more level, but might have to come out again later to jack it up some more. The work was scheduled for almost two months later. The workers came at the designated date and time and performed the quoted work at the quoted price. They were professional and worked efficiently. The lead worker fully explained everything they were doing to make sure I understood. I am satisfied that the foundation is now adequately supported. My only complaint is that the floor in the hallway still has the noticeable dip, although it is somewhat better than before. The lead worker explained that they could not completely level the floor without causing damage to the drywall in the house. He also explained that there was another area of the foundation that would need to be lifted in order to help fix the dip in the hallway. That area was not addressed by the salesman and the cost to put in jacks to lift it was not included in their quote. If I wanted that area addressed, I would have to get another quote and pay additional money. The workers did make sure the area was adequately supported (with shimming). I feel like the salesman was remiss in not noticing the additional problem area and including that in their quote to me to begin with. Overall, I am mostly satisfied with the work done as the foundation is now supported, which was the main thing. I just wish I had known the full extent of the problem up front.

Very honest, suggessted what needed to be done. Gave me tips to complete myself.

One and a half days and it was done. Of course, the under floor insulation had already been removed by me.

We asked for an estimate and we hired them. They performed the service when scheduled and as of this date there has been no water problems in the basement.

Excellent job, very punctual and attention to detail, especially the supervisor. Very pleased with final job.

All workers and foreman was great and were continuously always working to get the job completed. Foreman, Tyrone, always took the time to explain the process as they installed the piers. Price seemed a little high, but great job.

Very professional company starting with the sales rep - Dave. Originally quoted for 8 piers to fix foundation problems which was causing the brick/front to pull forward and away from the front of our house. Ended up that they only needed to install 6 piers. The crew worked 2.5 days and did a good job of cleaning up after completion. Would highly recommend this company with years of experience.

This is a TOP-NOTCH company. Cannot recommend them highly enough!

Fabulous! The crew was so professional and explained everything to me and then to my husband. Jeff....the original contact...cannot say enough good things about him!!! They stand by their work!!! I would recommend them to anyone! They are a GREAT company!!!