Indiana Foundation Service

Indiana Foundation Service put a waterproofing system in our unfinished, 60 year old basement. They were very prompt and professional. I was particularly impressed by how clean the basement was when they were finished, considering they had to jackhammer up the concrete around the perimeter. I would definitely recommend them to others.

It went very well. There was an issue that came up during the installation, but they stuck around longer to make sure everything was right.

It worked out really well. Everything went well and I have not had any problem since the work was done. The cost of the service was pretty expensive. It was reasonable compared to everything else that I found. It was an expensive thing to do because I had to have two walls stripped. It was not cheap but they did a good job. I would absolutely use them again in the future.

It went well. Keith was on time. He was clearly very experienced and knowledgeable. He provided a free inspection and suggested a couple different solutions to the problem. He was very perceptive and understanding of my personal situation. He explained what he saw taking into consideration my level of understanding regarding foundations, home construction, etc. I felt like he could probably relate to people with different levels of understanding quite well. He recommended a good subcontractor for some additional work, made drawings for me, took notes, etc., so that I could refer to them later. He made sure that I understood what he was explaining to me. He did not try to sell me an expensive solution, and I felt like he was very honest.

Both crews were extremely knowledgeable, polite, and professional in their work. These guys work hard and in a dusty environment. Breaking up concrete is no easy task. They had to break up 4-6inches of concrete, dig out some dirt, dig hole for sump pump liner, shave the house footer, pour pea gravel, install the water guard and pour new concrete over everything. Too make matters worst, they had to hand carry busted concrete and dirt in 5 gallon buckets from the basement to the outside. They had to do the same thing bringing concrete to the basement. They cleaned up the best that could be expected. My hat'soff to them.

Took 3 days to complete. 2 days estimated. Due to amount of work and tight space, 3 days was quite reasonable. Crews were good, worked like dogs and kept me informed as to what was going on. Would recommend. I did not get competitive quotes, so I don't know how their prices compare to others.

Original installation date was to be May 17. They called the morning of May 17 and said they did not have panel materials and had to reschedule. I had to rearrange my plans since I had another contractor scheduled to start the next week. Had a hard time rescheduling for the following week. I was able to talk to the manager after a couple tries and did get it rescheduled. The work was rescheduled for May 24 and was only to take 1 day. However, they had to come back Saturday since it took a little longer than expected. They finished up Saturday morning. The crack repairs and the panels looked good at the end. One of the workers said they don't do the panels a lot. Overall, I liked the end product. The schedule mishap was not the best experience. They did give a slight discount for the mishap.

Laid protective material on floor to protect it. We're quick and efficient. Nice and professional from the 1st phone call to clean up.

It went well the first day which started Monday August 19th but they did not finish so they told me they would be back on Saturday August 24th between 10 - 10:30 a.m. My house was left in a mess because the plastic that was put down on the floor was left. On Saturday I waited until 11 a.m. and had to call the salesman to find out if they were coming. I was told they had run over on another job that morning and they would be at our house by noon. One of the technicians called and said they would be back next Saturday August 31st to finish. I told them that was unacceptable and it needed to be taken care of NOW. They showed up at 3:30 p.m. with a bad attitude like it was my fault that they had to finish but the job was done by 6:30 p.m. Part of our deck had to be removed for the drain system and a couple of the boards were damaged and I was not told about it, I had to find out after they left. I was told the Monday before that they would replace any boards that they damaged. They need to work on scheduling the jobs so they are completed in a timely manner. The work was done properly but the timing was horrible!!

He was punctual and sent reference material in advance. I chose to go with another company because of what I needed at the time. I was appreciative that they gave me time to read through their material. I recommend them highly.

Was perfect! Crew was awesome had everything done in two days during severe rain. Cleaned up their work area. I was very pleased.

The contractor came out for a free quote and ended up advising us to do the repairs ourselves in a very inexpensive way. I appreciate the honesty.

It was a good experience. The guy came out and did a good job. We are just deciding what to do. It was a very fair estimate and professional. The estimate was free. I would use them again.

After some initial problems, it went ok. Still waiting to find out how much it's going to cost. I'm on the fence as to if I would use this company again.

We contacted Indiana Foundation Service as one of three potential service providers to replace a rotted sill plate in our crawl space. Dave, the estimator, was very respectful of our house and put on disposable booties and put down tarp to not track dirt in from the crawl space. We ended up going with this company for the work and were initially told it would be a couple months but that they would put us on a waiting list. They ended up doing the work in just a couple weeks and even came out during a big snowstorm to do the work. The work was done in one morning and again, everybody was respectful of our house. If we have any additional foundation issues we will definitely be contacting Indiana Foundation Service to perform the work.

I thought they were prompt and courteous. They cleaned up their mess when they left. They did an adequate job. I had to have them back out because they had one issue but within a couple of days, they had a man out to look at it and in two weeks they had that portion taken care of. The issue was that I had a leak that they didn't catch. I got no other complaints.

Recommended too much for what was needed. After further consultation with other vendors, I could have gotten a lot more done for a lot less expense.

We refinished the basement and added a bedroom to a house we were rehabbing to resell. In order to comply with building code, the bedroom had to have an egress window. After getting several bids which were all similar in price, I selected Indiana Foundation to do the work since I had used them previously for foundation and basement waterproofing work. They did an excellent job and when we had a problem with the City of Carmel building inspector, they came back out to make changes to make the inspector happy. I appreciated their willingness to stand behind their work and to work with me to resolve the problems we encountered. I would use them again in a heartbeat and definitely recommend them to others wanting an egress window installed.

They owner came out and gave me an estimate. Three workers came out and they actually arrived early. They did the work quickly and it looked great when they were finished. They even came back a second time to check and make sure I liked how it looked. They were so professional and wouldn't hesitate to hire them again.

The company rep was punctual and explained in detail what needed to be done to stabilize the foundation at my 100 year old home. If I decide not to sell my home, I will hire Indiana Foundation to do the repair.

They were easy to work with; they came in a timely manner. We have no major complaints with them.

The men who made the repairs found it necessary to access the crawl space and defective foundation by coming in the front door of the house and entering the crawl space through the basement. They were very courteous. a strong impervious plastic shield was placed on the flooring that led to the basement. The men wore shoe covers to help protect the flooring, also. All foundation repair materials (cement, rebar, builders bricks, steam treated wood beams, etc.), plus all the waterproofing material were carried in the house and down to the basement without damaging any carpeting, flooring or walls. The repairs and revisions took about 3 hours to accomplish. These men were punctual and correctly estimated the time involved for the repairs. The manner in which the repairs were described to me made sense and were easily understood. The person who initially sold the repairs and revisions to me was not demanding or pushy. He was just matter of fact and his estimate for the job matched the actual cost.

They haven't done the work yet, but the project is budgeted to be completed this fall.

Indiana Foundation Service (IFS) was one of four companies I contacted for a estimate for waterproofing our basement after a recent flooding. Due to the recent flooding in Central Indiana all of the contractors I contacted were extremely busy. I think a person can use this as a indicator of how responsive a company will be in the future should you have problems. I submitted a quote request using their website and was contacted within two hours to schedule an appointment. My wife and I were very impressed when we received a packet of information on the company, their waterproofing system and the name & picture of the person who would be doing our estimate within a couple of days of scheduling the appointment. Unfortunately, they were scheduling a estimates a month in advance which was the slowest of the four companies I contacted. After receiving estimates from the other companies, we decided we didn't want to wait the extra week and half to receive their estimate and made our choice, since we really liked one of the other contractors that we received a estimate from. I feel IFS would be a very responsive company to their customers and would recommend checking them out.

The workers did everything we asked of them and then some. Make sure you get a guarantee in writing. We did and they honored it more than once.