Precision Comfort Systems Inc

Mark did a great job both times. He got the unit working the first time (in the bitter cold no less), and gave us a very fair and thorough explanation of the larger repair that would be needed to permanently fix the problem. He came back out a week later to finish the job, and everything seems to be working wonderfully since. We would definitely use Precision again in the future.

Precision comfort came out prior to the work to measure air flow and to confirm the work plan. After review, they were really honest and said that the work may not make as big of a difference as we were hoping. They had several difference options of things we could change with our system, short of knocking our house done and redoing the system. At the end of the day, they were very honest and said that the work would make a difference, but they couldn't guarantee that I would be satisfied based on my needs/cost of the project and what they were capable of doing. We opted to not get the work done at this time and they were very professional and agreed with our decision. It is hard to find such honest forthright customers. We will use Precision Comfort for any further needs!

Very thorough and very professional. Honest HVAC man. Punctual, courteous, and effective. Very knowledgeable and willing to discuss repairs. Made sure I knew exactly what needed to be done and why. We just found our long-term HVAC service company.

I bought a BigDeal to get the AC diagnosed. The technician diagnosed it right, it was a common capacitor failure problem. I got it fixed from the same technician, I felt the repair charges a little on higher side.

The day before Precision came out, I had had Service Plus Heating and Air out to diagnose the same issue. They suggested to me that I needed to replace my entire HVAC unit at a cost of $10,000 - $14,000. I told them I would seek a second opinion and I did with Precision. The tech (Bill) came out and within 10 minutes he had correctly diagnosed the problem - a clogged drain line downstream from the unit and it was causing the condensation to 'rain down' inside my unit thus spreading throughout the floor. He then proceeded to check my temperature variance between my return trunk and outflow line and noted that the temperature difference was spot on with what it should be thus demonstrating that Service Plus had completely misdiagnosed the problem. Bill even hung out an extra bit to show me how to clear the drain myself next time and soaked up all the standing water in the utility room. In all, it was a great experience with a reasonable price, and Bill is a professional that I would recommend.

They were able to identify the problem real fast and showed us what we needed to do. I only paid the $59 big deal.

We have used them for 4 years. The work depends on who they send out here. The tune up experience was excellent. We paid $260 for two tune ups. We paid in advance for the second one, so we got a discount for the second one. We will recommend others to be sure to voice any unhappiness to the managements because they will fix it.

Everything went very smooth. Good tech's cleaned up everything....no issues.

It was after 6 PM last Friday evening, outdoor air temps were close to 90 and humidity was worse. My wife arrived home to find the inside conditions about the same as outside. Our geothermal system (which I love) had decided to take a break. I figured there was no way I'd get service Friday night after such a brutal week of high heat and humidity. However, one phone call and 15 minutes later, Chris from Precision Comfort was working on the unit. He had it running again within the hour and the house was comfortable again by 8:30 PM. Thanks, Chris for delaying the start of your weekend to improve mine, and thanks to Precision Comfort for your focus on customer service.

Thomas Archer provided the most prompt response of all the three (3) bids we received. I called Tom early one morning and he was out at my home before noon looking over the configuration of the house. He was knowledgeable about heating and air conditioning, he was very detailed in getting measurements, and making drawings for the estimate. Tom really took his time to understand what we needed and to work at giving us the best choices. Our home has a difficult layout for central air/heat but Tom provided us with his best option for the system. He answered all my questions after the estimate very quickly. Precision Comfort actually had a very competitive price. We selected a different type of system so we went with another provider. If our home had a more standard layout, we probably would have selected Precision.

I have been using them for years and will continue to do so. I am always very pleased with them.

I called that morning and they had someone out that evening. Air conditioner froze up and started leaking. They came out and fixed it. They have several times and get it going every time. They are wonderful and the best if you need heating and air conditioning service I would highly recommend them!

During the normal maintenance check of my air conditioning system, the technician discovered that there was a refrigerant leak. Thomas came the following Thursday to inspect the system and to give me some options on how best to proceed. I decided to replace the air conditioner only, rather than the entire heating and air conditioning system, after Thomas said that the heating system was good enough for another six years at least. He said this was what he would do if it were his house. I took his advice, and he came himself to install the replacement system two days later. I appreciated Thomas' honesty and professionalism. I highly recommend Precision Comfort and am pleased to give them an A+.

I originally contacted another service company to address our frozen refrigerant lines on our 6 year old A/C unit. They wanted to charge me $280 to find the leak in addition to any repairs being made. They also made the assumption that the coil (a $1,400 part) was probably bad and even suggested just replacing it instead of going through the time and cost of checking for the leak. I decided to take advantage of Precision's $29 service call to get a second opinion and glad I did. The tech (Mark) was very knowledgable and was able to pinpoint the leak by visual indicators and a hand held leak detector without charging me $280 . He completed the repair and confirmed no further leaks were present. I will definitely be calling Precision the next time I have a problem with my heating/cooling system.

The technician was extremely thorough and knowledgeable. I've done business with Precision in the past and I will continue to do business in the future because the are honest and knowledgeable.

The entire process was quick and they were very prompt in their responses when I had questions both before and after the installations. The price was competitive and they were very knowledgeable. I felt they were very honest in evaluating my old unit as well as helping select the appropriate HVAC unit to maximize value to me.

The service call went very well. In fact they called me to send someone a day before I was going to call them. One thing I always do is ask questions. The technician was very knowledgeable and did a complete check of the system. He even ran the emergency heat to make sure it was working. I have had contact with at least three different technicians and they all have been superb. They will mention things that they have run into on other calls. Today he mentioned that people get in a panic if the emergency system kicks on and you get a strange odor from dust burning. One thing I like is that they are local and live in the community that they service.

Our furnace blower motor went out in the late afternoon on a cold winter day and Precision Comfort responded admirably ? and this is not the first time they have done so. By early evening, we had heat again and Martin, the service tech, was great. He answered all my questions as he worked. We're very pleased!

Staff is professional and very easy to work with!

The men who came to our home were very professional. They were on time every day.The job took three days to complete and included plumbing, electrical, and sheetmetal work. The new Water Furnace has worked well. We are pleased with all of the work that was done. The total cost for the job matched the estimate. We feel this company is one of the best contractors we have used.

After getting offers for several companies I went with WaterFurnace from Precision Comfort Systems Inc. Upon writing this review it has been 6 months and the system has been great. I would suggest them to anyone.

I worked at Precision Comfort Systems for about a year. I can tell you from experience this is a top notch HVAC company. They are at the forefront of geothermal repair and installation. There is no other company I'd rather use for any service related to HVAC. Simply the best.

Our furnace stopped working on the coldest day of winter. We called and they said it would be a while for a repairman to come since it was the first cold day and a lot of people were having problems. I was fine with that, my broken furnace shouldn't come before some one else's. However, I was unhappy to find out that the repairman was in fact making routine tune-up appointments before he came to my house. I had to stay at my house and wait for him without heat for eight hours with a 4 month old baby. When he came he worked quickly and found the problem easily. However, because it was after five on a Friday when he arrived, he could not find a replacement part (all the parts stores were closed). He found the part the next day. It was an expensive part and we decided not to invest that much money in a 17 year old furnace. We let him know we would like to buy a new one and he referred us to the sales department. Unfortunately, the sales department was too busy and did not get back with us. Eventually, we got in touch with our repairman and he helped us pick our new equipment. We decided to go ahead and replace the air conditioner as well because you get a price break for doing both at the same time. He came on Sunday to do measurements. They couldn't get us in for the installation until Tuesday. It took all day Tuesday to put in the furnace and then they came back on Wednesday to do the A/C. We are happy with the new furnace and air conditioner. We are overall happy with the experience, just a bit unhappy with the wait times.

They came up with the best comprehensive plan that solved all of my issues. I really liked their professionalism and how they did everything.

Our air conditioner stopped working and I called 4 different companies to assess the problem. Everyone confirmed the air conditioner would need to be replaced. Precision was one of the 4 companies I called and Tom Archer came out to my house within about 2 hours of calling him. Tom was very professional and was able to answer all of my questions and help me weigh my options and the options from his competitors. He was never pushy but instead helped me figure out the best solution to replacing both my AC and Furnace, both of which were the original systems installed in the house 15 years ago. I selected Precision Comfort to replace both the AC and Furnace based on Tom - I liked him and felt he was very honest. Precision was not the highest priced nor were they the cheapeast. They did seem very fair with their prices and were able to provide me with a system I felt was best for our house that wasn't the "top of the line" like two of the others tried to sell me. Precision came out the day after I made up my mind and took two days to finish the job. The installers were also very professional and respectful of my time and house. They took great care during the installation and make sure everything was clean before they left. They also spent time walking my wife through the operation of the system. I have been very happy with the new Carrier AC and Furnace and would definitely recommend them to everyone.