Window Makeover - Indianapolis

The weather was a bit iffy but I decided to go ahead with the work. It did start raining before the work could be completed but Window Makeover worked in the rain to get the job done - true professionalism. They came back several days later to check to make sure the calking was not affected by the rain. The new frame looks great. This is the 2nd time that I have used Window Makeover. Recommended.

As scheduled. Two craftsmen repaired removed rotting wood a replaced it with synthetic, wood like material.

Window Makeover was responsive and very upfront/honest. When I called to get an estimate, they answered the phone and an estimator came to the house shortly thereafter. He was candid and honest about the cost of repairs versus replacement and very helpful. I was pleased with the Company's responsiveness and honesty.

This is the second time I have used this company and just like the last time they did an excellent job. They arrived on time, introduced themselves and went to work immediately. Both young men were polite and always willing to answer any questions I asked. The window installed looks great and is a big improvement over the old window. Made the whole area look better. Once finished the area worked in was cleaner than when they arrived. I appreciate having a contractor I feel I can trust to do what they say they will do and do it well the first time. I will definitely use this company again.

It went well - but the new windows that were refactored don't seem to be as efficient as the original windows - the workmanship was good and they came back to correct a drafting issue with some other windows that they had adjusted.

I was very satisfied with the job. I had gotten a couple of other quotes and their prices were the most reasonable. They were efficient and quick. Everything looks great. Would definitely recommend to my friends and use them again.

I had asked window makeover to replace a broken window pane, they asked for half payment upfront as a cost and stated it would be 10 days for the replacement glass to come in. This was perfectly reasonable, if it was remotely true. The contractor didn't come up till a month later and even then I had to hound them for updates on when they were coming out, or when the replacement glass had come. When the contractor finally did come back out he broke the replacement glass trying to install it in the window, and of course stated it would be another 10 days for the replacement. After this interaction I heard nothing for weeks even after follow ups. I did finally hear from an "Owner" but upon calling him back (he had left a voicemail) I have still heard nothing and they have made no efforts to rectify the situation. I dont know if Window Makeover is just horribly disorganized, or the contractor was trying to hide his mistake, but I expected the common courtesy of at least a callback or update. I would at very least like my deposit back, as at the end of the day the window is still broken 5 months later.

GREAT

I would highly recommend Window Makeover and use them again in the future. I had a large glass door with wood rot on the bottom. I called Window Makeover to come over and do an estimate of just replacing the rotted wood. They viewed the state of the rot and said a new window was needed. I called some other vendors for quotes and they could replace the rot but their price was 200 dollars more than getting a new window from Window Makeover. The installation was on time and went perfect. After the installation I noticed a place on the window frame that I needed to paint but I could not reach the spot because my sliding glass door covered the spot on my stationary door. I called Windows Makeover to ask if they could come back and remove my sliding glass door so I could paint my new stationary glass door that they had just installed. Not a problem they said and they came back in a few days and I am a very happy camper. Great customer service, great value, and a very professional installation.

Seal was broken on the windows that they worked on. I had issues with scheduling initially. The technicians were nice but the scheduling and the quality of the work left something to be desired.

The technician was on time and efficient repair as contracted. The cleanup was thorough.

The crew arrived promptly and were very well organized. Installation of the new products went smoothly and quickly (an all day job) with the team of several workers on my very large windows with transoms. They even went above and beyond with several details. There was one small window that was left out of the written estimate and WM repaired it at no charge a few weeks later after the customized millwork arrived. I promptly had the primed windows painted; my painter said he has painted over many repair jobs and in his opinion the work and the caulking was very well done - nice to get a confirmation of good work! My windows look great and I am pleased that I have replaced troublesome wood where needed with PVC. Also, I used WM because two other acquaintances had also used them for their big expensive windows and were please with the workmanship.

I had wood rot on two windows that required a frame replacement. While it took a couple of weeks to get everything set up (inspect, mill wood, actually install), they showed up right on time and were finished within two hours. The windows look great and they guaranteed them for ten years.

They were responsive, punctual, and had good pricing. I think that they did a very good job on all of our window repairs.

We had Window Makeover replace windows in the fall, then this spring we finished the replacement of the rest of the windows in our house. The workmen were on time. Very professional in attitude and quality of work. When we decide to replace the windows on our front porch we will definitely have Window Makeover return. Have been very pleased with the quality of the windows. No drafts during this past winter! In total there were quite a number of windows to replace. Five were original to our 1920's house. Three of the original windows were close to 6 ft tall. Excellent workmanship.

Outstanding work! Would absolutely highly recommend Dave the technician who handled the job. Very good at what he does with Window Makeover. Handles his work as if it's his own window he's repairing. Everything is handled very cleanly and quite accurately. No hitches whatsoever. First class tech with great people skills. It was a real pleasure to have Dave the technician from Window Makeover in our home.

We were pretty happy with the people that did it. The best thing I like about them was that they do a good job and they seem like at any time we had a question about anything we were able to get hold of them and they came out and took care of it. It was a good price because we had checked one or two other places and so they did a much better job on price and they did a better job on the amount of time because the other people were telling us that they did not know how long it was going to take. The times we called them they were pretty responsive.

Windows are being fabricated and will install when complete.

It was the price that made me decide to go with them.

When they come, you have a rotten window, but when they leave, you have a practically new window at a fraction of the cost. They are very courteous and do great work!

They did tremendous work; they are very helpful and always kind to customers. Happy with their service. Big thanks to Dave Custer and Kevin Howard.

I called a few places for a quote on window repair. This was the only company that took two weeks to call me back. I had already gone with another company by that time. I cannot comment on their work but I was disappointed it took so long just to give me a call back.

Everything occurred as explained over the phone. Quote was quick, concise, and reasonable. Windows were ordered and they installed them by date needed. There were a few issues with product shipped from mill. The onsite team did a great job rectifying the issues. Raymond, Dave C., Kevin and the other guys (I don't recall their names but they deserve mention) did a fantastic job on the install as well as addressing the issues and representing their company. These employees took the potentially negative items and turned everything into a truly positive experience. They kept this customer happy and loyal. Will be calling in spring for another walkthrough to assess future needs. This team is great! Craig and Dave, please pass my words of thanks on to all the guys who came to our house and made this a great experience. Your service is a valuable and cost effective solution! Thanks again!

Window Makeover had great customer service and a competitive price. The windows look great so far and also have a 10 year warranty. Installation only took one day and the workers did a nice job, causing no work for the customer. Dave Custer and Kevin Howard were the tech's and did a wonderful job.

Quality work at a fair price. Window Makeover replaced defective jamb-liners on 22 double hung windows. We are very pleased with the outcome.The work was done in a timely manner with minimal disruption in our home. Kevin, the primary installer was outstanding.