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25 years of trusted experience
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Reviews
4.7219 Reviews
Showing 101-125 of 219 reviews
LOU & SANDY M.
01/2012
replacement windows, window treatments
+ 0 moreThey were an excellent company across the board. They were on time and punctual at all times. The work they did was great and I was very satisfied. They cleaned up well and my windows look great. I would recommend them to anyone in the future.
Description of Work: Window Resotration
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Yes, I recommend this pro
$6,300
Richard G.
12/2011
replacement windows
+ -1 moreThe installers, Mac and Steve, were also professional, dillegent and hard working. They worked efficiently even though it was a rather cold two days. Cleanup was complete and thorough. Their work was excellent and I would highly recommend them again.
Description of Work: 15 wood windows in our 11 year old house were beginning to show severe deterrioration, peeling and rotting. I contacted 3 window repair companies, but decided on Window Makeover for their professionalism and attention to detail on the initial inspection. I had one company tell me that they, "would come back and really look at the windows if I committed to the repair work now." Dave from Windows Makeover was prompt with the appointment time and very thorough in his inspection. When the house was originally built in 2000, we were required to install wood windows. Over the years, these windows deterriorated despite routine painting. Instead of replacing the windows, I had 15 windows repaired. The repair work was primarily done to the trim, brick moulding and window sills. 15 windows was a rather extensive repair job and it was completed in 2 days. The old wood trim was replaced by their special polymer wood product. They also have a metal sheilded sill process that I believe is patented by them as well.
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Yes, I recommend this pro
$4,500
Teresa W.
11/2011
replacement windows
+ -1 moreFrom initial estimate to installation was about two months. They kept me informed all the way and set the expectation bar well. I was very pleased. I even called them a couple weeks before the install to tell them that we had identified another rotten window we had missed, and they accommodated fixing that one at the same time as the others.
Description of Work: The replaced our rotting window sashes and sills. They were extremely professional and did great work. It was so much cheaper than buying new windows, and they look great.
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Yes, I recommend this pro
$8,000
EDWARD B.
10/2011
replacement windows
+ -1 moreThe sales person was prompt and through in his assesment and estimate. Explaned the problems and the proposed repairs in detail. Provided options of new versus repair. When the workman arrived ontime they were curteous, neat and also explained the repairs they were performing. When the painters came to paint the repaired windows they even commented on the quality of the work performed.
Description of Work: The company repaired 18 twenty year old wood frame windows.
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Yes, I recommend this pro
$12,000
JAMES D.
08/2011
replacement windows
+ -1 moreI think Window Makeover could have presented me with the option of new windows to be considered before they came-out to do the work. I realize that the schedules between Dave and Dave Howard were to be coordinated and that made things more complex. I know that they primarily repair damaged windows and that is a focus. I don't think dismissing a customer who has been a good customer in the past is good business practice. I just wanted an explanation of why no further discounting was to be considered and we may have still been accepting of the repairs and the bill as well. They shut the door. It's unfortunate that they made such an abrupt decision. If Window Makeover is not sure how to address a customer's concern and recommend working with a particular contractor that they trust, things may get real complex if that contractor doesn't fully support Window Makeover's position for the work proposed (in this case due to cost). I got a good taste of how contractor "politics" goes. The guy who "doesn't do windows" really replaces windows but is afraid of losing business because of the relationship he has with a window repair company who recommended him. What about just getting the customer the best long-term solution, what happened to that concept-? I also didn't take kindly to the sign placed in my front yard that I gave no consent for and was not picked-up after they ended our business relationship. It has since been recycled.
Description of Work: Dave came-out to look @ the back of my house and recommended a person (Dave Howard) to address the leak issues we had in that area. He didn't think that the windows (that his company had repaired previously) were the issue. He did recommend that we have some frame and sash work done with them to keep the existing windows and get them to function better. We were initially open to it, but when we got the estimate it didn't seem that they had discounted enough work toward the previous work that they had done on some of the same windows. I was not home @ the time and my wife didn't feel comfortable signing the proposal. She had not been involved in the work previously. Dave proceeded with completing part of the job and hoping we could work-out the rest of the details ($). They had fit us into a busy schedule and couldn't lose the work day. I had asked him previously about just replacing the windows and he still seemed to think repairing what we had would be more cost-effective when compared. I hadn't seen a proposal @ that time. We initially didn't get a new replacement window quote. Once Dave Howard got done addressing the apparent source of the leak and we were ready to proceed with the rest of the window repairs, he wondered why we would not consider replacement windows because it MAY be a better long-term solution. We decided to look into it and certainly the cost of replacing the windows that they had not discounted (one fully and a few minimally of about 17 windows to be addressed) was comparable. When I discussed that with Dave by e-mail he immediately decided that Window Makeover would not charge me anything for the work that was completed (more than fair) AND that his company would not do any other work for me (SHOCKING). I would highly recommend anyone who has to face window wood rot or damage to consider both options before proceeding with any work to be done. No matter the schedule concerns.
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Response from Window Makeover - Indianapolis
KENNETH W.
06/2011
replacement windows
+ -1 moreAFTER HAVING GOT AN ESTIMATE ON 11-8-2010 I CALLED THEM BACK IN MAY,20011 TO ADD SOME ADDITIONAL WORK TO THE ESTIMATE AND TO SET A DATE FOR FOR THE JOB.THE DATE WAS SET FOR JUNE 28 AT 8:30AM.THEY ARRIVED AT 8:27 AND IMMEDIATELY STARTED THE JOB.THEY WERE VERY FRIENDLY AND PROFESSIONAL AND KNOWLEDGEABLE ABOUT THEIR JOB.THEY WERE DONE IN 3.5HOURS AND DID A SUPER JOB.I COULDNT ASK FOR ANYTHING BETTER
Description of Work: REPLACED FRAME,SASH & GLASS ON 1 DOUBLE WINDOW & 1 SINGLE WINDOW TO ELIMINATE WOOD ROT PRIOR TO PAINTING.REPLACED SASH GLASS ON 3 OTHER WINDOWS ON WHICH THE SEALS HAD BEEN BROKEN
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Yes, I recommend this pro
$2,200
sasan B.
05/2011
replacement windows
+ -1 moreI called Window Makeover and Dave came out the same day 4/13/11 to give me the estimate. The price was reasonable and I paid a 50% deposit for them to schedule my installation date. They told me upfront that they were three weeks out for the installation, which was not a problem. Several days later they emailed me an installation date of May 4, 2011. They arrived on time on their schedule date and restored the window sashes. They did great work and I was very impressed in them restoring my windows.
Description of Work: I had 6 aluminum clad windows that the wood sashes were rotted out on the bottom. Window makeover replaced all the wood around the glass and restored it to its original condition.
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Yes, I recommend this pro
$1,500
JoAnn F.
03/2011
replacement windows
+ -1 moreWindow Makeover did a good job. All of the windows they replaced seem to be working fine but there is one window that might need to get replaced additionally. I feel sure that they will take care of the problem with the window as I am not sure if they originally replaced it for me.
Description of Work: Window Makeover replaced the windows in our home. They also replaced a couple of window sills.
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Yes, I recommend this pro
Ed H.
03/2011
replacement windows
+ -1 moreThe gentleman that came out to quote the job was very professional. He showed me what parts needed to be replaced and what parts just needed to be scraped and repainted. He did not try and sell me more than I needed. They repaired several of my casement windows for the price of just 1 replacement window. The craftsmen were on time and very polite. They did an excellent job. I would highly recommend them to anyone that has windows that look like they need to be replaced.
Description of Work: Repaired the Sashes and frames
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Yes, I recommend this pro
$1,200
Response from Window Makeover - Indianapolis
Nancy+And+Greg N.
09/2010
replacement windows
+ -1 morePrompt w/estimate. Several workers came and finished job in one day. Workers friendly and professional
Description of Work: Repaired multiple rotted windows in home.
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Yes, I recommend this pro
$1,500
BARB V.
08/2010
replacement windows
+ -1 moreGood. We had completely replaced 5 large windows in our house previously. This was a smaller window that wasn't as completely far "gone" as the previous ones. We decided to try a restoration as opposed to a complete replacement. I estimated that it cost about 1/3 as much as a complete replacement. We decided to go with the composite material as opposed to all wood due to the longer warranty (5 yrs as opposed to 1 yr). The employee from WM that did the work was on time, very cordial, and worked very efficiently. The cost was exactly equal to the estimate as was the time it took to do the work. He cleaned everything up both inside and outside. The window looks like new. My only concern is that only time will tell if this was the right decision to restore rather than replace but given the cost differential, we could do a restoration several times over for what a new window cost.
Description of Work: WM restored a rotting wood window on the 2nd floor of our house.
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Yes, I recommend this pro
$800
DAVE K.
07/2010
replacement windows
+ -1 moreWe are not pleased about paying a substantial sum of money for work that was not completed as agreed to in writing. This proves that a good concept on its own does not ensure success-- you had better deliver. That was not the case here.
Description of Work: We selected this company in lieu of full window replacement as we believed the windows themselves were still in good shape,but the frames and sills were ready for replacement. We had an estimator out and we agreed to all terms and conditions, and the project started out well enough. However, on the second day we noticed that five windows only had partial work done on them relative to what was specified on the estimate. We naively paid the invoice in full, hoping to have the rest of the unfinished windows completed, or at least a substantial refund-- Big Mistake. The estimator was nice enough to come out and take a look, and he agreed that either the work needed to be completed or something could be done to provide a refund of a portion of the price. Despite speaking with the estimator three times since, I have yet to hear from the owner or field manager who the estimator said were the only ones qualified to address the situation. It is a shame these folks cannot be more trustworthy and responsive, because this option, while still a pretty penny, is certainly a lot cheaper than full window replacement. We did not have the luxury of watching these guys like a hawk because we were working ourselves, but anyone who is considering this company should plan on doing so.
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$12,500
Response from Window Makeover - Indianapolis
NICOLE H.
07/2010
replacement windows
+ -1 moreThey had excellent pricing and I would use them again.
Description of Work: They repaired over 15 wooden windows for us. They also installed custom screens.
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Yes, I recommend this pro
Steven J.
06/2010
replacement windows
+ -1 moreEverything went according to plan. An identical job was done by them for us last year. Reference the earlier report (with pictures) for details.
Description of Work: Repaired large picture window which had a moisture issue.
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Yes, I recommend this pro
$500
Tom T.
06/2010
replacement windows
+ -1 moreVery pleased having this work completed. I had been looking at these problem windows for too many yeasr. I kept thinking I would plug up the window and take them one-by-one to the hardware and have them replaced. I'm guessing the window and seal replacement took about 3 1/2 hours. Glad I got it done and can see clearly now.
Description of Work: We had several windows that had fogged up between panes. Jim, from Window Makerover, came to our house, measured the windows, and checked out the seal material needed that slides into a track at the bottom of the window. He order the appropriate materials and set an installation date for about two weeks later. The work was done on my driveway on the described date and I was very satisfied with the completed work. VERY punctual.
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Yes, I recommend this pro
$1,000
DAN & CECELIA K.
06/2010
replacement windows
+ -1 moreI got about 3 other quotes, and these guys were the best and quickest.
Description of Work: replaced only 1 window, but repaired others with just wood replacement parts. Saved us about 70% on what several other companies wanted;
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Yes, I recommend this pro
$1,300
CHRIS O.
04/2010
replacement windows
+ -1 moreWe emailed the company with interest in their services around 3/21/10. Three weeks later and they never responded. We were very interested in using their services, but the lack of any response what so ever was very disappointing. If this is how they treat potential costumers, I don't think we want to be a costumer.
Description of Work: No services were provided. They did not respond to our email inquiry.
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Response from Window Makeover - Indianapolis
ROBERT L.
01/2010
replacement windows
+ -1 moreThey did a good job. They were really good and they kept their promises. They did everything they were supposed to do. The price was reasonable.
Description of Work: Window Makeover replaced the bad wood in 11 windows.
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Yes, I recommend this pro
$3,750
JAMES W.
12/2009
replacement windows
+ -1 moreCompany is very responsive. However, the quote I received was incredibly expensive for the work I wanted done. This is a "paint by the numbers" outfit - one size fits all type quote for repair. They have a price list from which they don't deviate. Unless you really need a full reworking of a window due to rot, don't bother with these guys because they will charge you for a full window makeover regardless of your actual needs. The sales guy also told me what it would cost to fully replace the window or the sash if done by the manufacturer, and when I called the manufacturer's rep to verify, the amounts represented to me by Windows Makeover was twice the actual cost. I could actually get a brand new sash from the manufacturer for less cost than Windows Makeover was going to charge me to fix the one I have!!
Description of Work: Received an estimate for window repairs - repair and replace rotted sashes and exterior window frames. Fix and repair rubber gaskets on the windows.
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Response from Window Makeover - Indianapolis
SYLVIA S.
12/2009
replacement windows
+ -1 moreThe workers were very professional and courteous. They had brought in some materials that were not working right. So they took them back and replaced them with the woodwork that is around the window panes; sort of made sure it fit. They had brought in a painter to do the painting required on the exterior to match the rest of the house. For the most part, they did a fine job. We had some issues after they finished completely. About 2 weeks later, I had to call them back because I could not get 2 windows to shut completely. They came back right away; within a day. They replaced some hinges and some other levers that cause it to lock better. It was half the price for replacing the windows. So it is hard to say but it still sounds like a lot of money. However, when we compared it with the cost of replacing them it was a lot better. They actually did a lot more work than I though they would for the money.
Description of Work: Window Makeover fixed our rotten windows last month.
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Yes, I recommend this pro
$13,000
GAYLE L C.
11/2009
replacement windows
+ -1 moreI got the estimate back on August 12th. It took until the 28th of September to get my window in. The crew that came to install the window noticed that the window next to it also had a wood rot issue, which was missed by the first salesman. When they actually installed the window, the gauged several areas of my home. They window was also supposed to be painted(which I supplied). By the middle of October, I still had not heard anything about completing the job. On my second time trying to contact them, I finally was able to talk to a real person. I was told they were just backed up. The crew that finally came out (on October 22th) did not paint the entire window. After that crew was out, I haven't heard anything back from them to complete the painting. The work is still incomplete and I'm left with a partially raw wood window.
Description of Work: I had someone out for an estimate to fix the wood rot.
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$2,175
Response from Window Makeover - Indianapolis
RICH W.
10/2009
contractors, replacement windows
+ 0 moreWe paid $600 per window which was pretty expensive but we were happy with them. We got a second estimate from another company, and it was about the same or more. It was specialty work, and so we wanted to go with somebody that does a lot of windows as opposed to more general carpentry work. We didn?t want to end up with leaky windows. We thought that it?d be a better bet to go with them. The person who came out did a lot of work, and got the job done quickly. We would use him in the future.
Description of Work: We used Window Makeover to replace some of the pieces of 6 of our windows where the wood was rotting.
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Yes, I recommend this pro
$600
CHERYL A.
10/2009
replacement windows
+ -1 moreEverything went well. They were here when they said that they would be, and the quality of work was very good.
Description of Work: We use Window Makeover to caulk and replace some windows.
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Yes, I recommend this pro
$300
LARRY & KATHLEEN W.
09/2009
replacement windows
+ -1 moreThey were very prompt and thorough. They cleaned up everything really nicely. The only problem is that we have had a difficult time getting them back to do the painting. It has been a month.
Description of Work: They did window repair.
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Yes, I recommend this pro
$4,800
Steven J.
05/2009
replacement windows
+ -1 moreDean came out and surveyed the project. I accepted his quote and Craig arrived a couple of weeks later to do the job. Everything happend on-time without unexpected costs or complications. The work was done in just a few hours. Since I had a bucket of exterior paint already, they even painted the window. It looks great. The true test will be this spring, when I can confirm that the original water leak is gone.
Description of Work: Window restoration of 6'x6' wooden picture window which had significant exterior wood rot, leading to a leak. Window Makeover came out and replaced the exterior wood, while avoiding replacement of the glass itself.
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Yes, I recommend this pro
$795
Contact information
15525 Stony Creek Way, Noblesville, IN 46060
http://www.windowmakeoverinc.comService hours
Monday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Finished Carpentry and Woodworking,
Glass and Mirrors,
Window Treatments,
Unfinished Carpentry,
Kitchen and Bath Remodeling,
Doors,
Siding,
Screen repair
FAQ
Window Makeover - Indianapolis is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Window Makeover - Indianapolis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Window Makeover - Indianapolis offers free project estimates.
No, Window Makeover - Indianapolis does not offer eco-friendly accreditations.
No, Window Makeover - Indianapolis does not offer a senior discount.
No, Window Makeover - Indianapolis does not offer emergency services.
Yes, Window Makeover - Indianapolis offers warranties.
Window Makeover - Indianapolis offers the following services: Windows - wood & glass restoration, service, hardware repair & replacement, factory replica sash manufacturing.
We manufacture, install, and service wood window replacement components only.
Contact information
15525 Stony Creek Way, Noblesville, IN 46060
http://www.windowmakeoverinc.comService hours
Monday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PM