Premier Auto Service Center

unknown

The repair was to my satisfaction, but the customer service was horrible. Cocky, Arrogant, and very unprofessional staff, including Daniel, the manager. I was also not able to pick up my vehicle, due to them having technical difficulty, I had to go back the following day.

They were very thorough but very slow.  However, they did not try to sell me any other parts or services.  They were very honest and forthright about pending future necessary repairs.

I originally went to them because I had a flat then I had a locking lug on one the tire that has a flat. I ended up keeping my car for like three days before they finally called me and said that they couldn't get the lug off, and told me I could just come and pick up my car whenever.

They were okay, and their work was okay.  The only problem was they took a long time to finish their service.  They took over two weeks.  The convenience was good because they were close to our home.  However, we had to call them all the time.  I probably would not use them again.

The staff of Premier Auto Service are very friendly and professional.  The waiting area is very comfortable with a flat screen television so if you have to wait a little longer than desired, it is not that bad.  The oil change didn't take long and after that I promptly was quoted the price for parts and labor for my turn signal switch.  I did have to wait a little while so one of the mechanics could go and get the specific part for the turn signal but they were able to get it and have it done right there at the same time which was very convenient.  Their pricing is very affordable, much less expensive than a few other quotes I had received especially for the turn signal switch.  Their oil change prices are as low as I have seen as well.  It was my first time utilizing Premier Auto Service and I will continue to use them and recommend them to anyone who needs some work done on their vehicle.

unknown