Deck Pro

THEY WERE VERY PROMPT WITH THE INITIAL ESTIMATE, VERY THOROUGH IN THE FOLLOW-UP, AND DID A GREAT JOB. THEY INDICATED UP FRONT THAT THEY WERE ABOUT 3 WEEKS OUT ON THEIR JOBS WHICH WAS NO REAL ISSUE FOR US. ONCE THEY COMPLETED THE PRESSURE WASHING, THEY PROVIDED STAIN SAMPLES FOR US TO CHOOSE THE COLOR. WE DID SO WITHIN A COUPLE OF DAYS & THEY WERE OUT IMMEDIATELY TO COMPLETE THE JOB.

SEVERAL THINGS WE WERE IMPRESSED WITH: 1) TOM'S KNOWLEDGE ABOUT DECK MAINTENANCE; 2)HIS CREW SANDED OUR DECK AFTER POWERWASHING; 3) PROTECTED OUR HOME AND LANDSCAPING WITH PLASTIC PRIOR TO STAINING; 4) REPAIRED 2 SCREENS ON OUR PATIO ENCLOSURE THAT WERE DISCOLORED FROM THE POWERWASHING. DEBBIE & TOM RETURNED ALL CALLS IN A TIMELY MANNER. OVERALL, WE WERE VERY HAPPY WITH THIS COMPANY AND WOULD RECOMMEND THEM.

THE PEOPLE AT DECKPRO WORKED US IN AS WE HAVE A VERY SMALL DECK. THEY ALSO HAD TO WORK BETWEEN PERIODS OF BAD WEATHER. THEY DID AN EXCELLENT JOB CLEANING AND STAINING THE AREA. HOWEVER, THE GLASS DOORS ON TWO SIDES OF OUR DECK WERE LEFT DIRTY FROM THE POWER WASH. OVERALL EXPERIENCE WAS VERY GOOD AND WE APPRECIATED THEM GOING THE EXTRA MILE TO WORK US INTO THEIR SCHEDULE.

GOOD JOB. IT TOOK ABOUT 6 WEEKS FOR THEM TO GET AROUND TO THE JOB (THEY PROMISED 3) BUT I WAS NOT IN A HURRY AND THE OUTCOME WAS GOOD.

DECK PRO HAD SERVICED THIS DECK BEFORE, BUT DID NOT RETURN CALL THIS YEAR.

TOM, THE OWNER, GAVE ME AN ACCURATE TIME FRAME, COMPETITIVE PRICE, DID EVERYTHING AS PROMISED, WAS POLITE AND CLEANED UP WELL.

REASONABLY PRICED, NOT THE LEAST EXPENSIVE, BUT CAME BACK WITH QUOTE MUCH QUICKER THAN THE LESS EXPENSIVE QUOTE. TOOK A LITTLE TIME TO GET THE JOB DONE, BUT I REQUESTED SERVICE, I'M SURE, DURING THE PEAK DECK TREATMENT SEASON. JOB LOOKS BEAUTIFUL, AND THEY EVEN CAME BACK OUT AND PUT MY VERY HEAVY WOODEN DECK FURNITURE BACK ON MY DECK.

TOM, THE OWNER, RESPONDED TO OUR CALL THE NEXT DAY AFTER WE LEFT A MESSAGE. WE WERE GIVEN AN ESTIMATE THAT SEEMED FAIR. WE WANTED OUR DECK PRESSURE WASHED AND SEALED. THE WORK WAS DONE WHEN HE SAID IT WOULD BE, AND OUR DECK LOOKS FABULOUS! IT IS VERY REFRESHING TO DEAL WITH SOMEONE WHO IS PROFESSIONAL IN THEIR QUALITY OF WORK, AND PLEASANT TO DEAL WITH. THANK YOU!

AT LEAST 5 CALLS BY ME TO SEE IF DECK PRO RECIEVED MY DEPOSIT OF $138.00. NO RESPONSE. THIS HAS BEEN GOING ON FOR FIVE WEEKS. MAYBE I ADDRESSED IT WRONG, BUT I JUST WANT AN ANSWER.

TOM, THE OWNER, PROVIDED A QUOTE THE SAME WEEK THAT I CALLED AND LEFT A MESSAGE FOR HIM. THE PRICE OF THE QUOTE WAS REASONABLE AND I LIKED HIS CHOICE OF STAINS SINCE I WAS LOOKING FOR QUALITY AND LONGEVITY. HIS WIFE FOLLOWED-UP, BY PHONE, 2 WEEKS LATER WHICH WAS PERFECT BECAUSE I MEANT TO CALL AND SCHEDULE THE JOB ANYWAY. THE JOB PROBABLY WON'T BE DONE UNTIL JULY.

EXCELLENT WORK AND FOLLOW-UP SERVICE.

THE PEOPLE AT DECK PRO DID A FINE JOB. THEIR WAS A BIT OF A DELAY, WHICH WAS STRICTLY WEATHER RELATED, SO NOT A PROBLEM. I WOULD RECOMMEND THEM TO OTHERS.

RESPONSIVE, KNOWLEDGEABLE, FRIENDLY, HELPFUL. GUARANTY TREATMENT OF MOLD/MILDEW AREAS.

I HAD THREE COMPANIES PROVIDE ESTIMATES FOR THE WORK. DECK PRO WAS THE MIDDLE BID AND WE WENT WITH THEM IN THE END BECAUSE WE WEREN'T SURE THE CHEAPER COMPANY WAS GOING TO DO AS GOOD A JOB. I ALSO LIKED THE LINE OF PRODUCTS THAT TOM USES TO STAIN HIS DECKS. WHILE IT TOOK A LITTLE BIT OF BACK AND FORTH TO FINALIZE THE CONTRACT, HE AND HIS SON DID AN EXCELLENT JOB. THEY WERE PUNCTUAL AND EFFICIENT AND THE STAIN THEY RECOMMENDED TURNED OUT BEAUTIFULLY.

DECKPRO USED PLASTIC SHEETING ON WALLS SURROUNDING DECKS TO ENSURE NO OVERSPRAY; USED DIFFERENT STAIN COLORS AND TREATMENTS DEPENDING ON INDIVIDUAL DECKS' EXISTING COLORS AND PRIOR TREATMENTS; ISSUED A 3-YEAR LIMITED WARRANTY TO EACH UNIT OWNER AND PROVIDED A CD WITH COPIES OF ALL 40 WARRANTIES TO THE CONDOMINIUM ASSOCIATION PRESIDENT; EXCELLENT CLEANUP AFTERWARDS; ALL WORK WAS DONE LATE IN THE SEASON ON AN URGENT BASIS BUT STILL EXTREMELY WELL DONE; ATTITUDES OF ALL PERSONNEL WERE CONSISTENTLY CHEERFUL AND PROFESSIONAL.

EVERYTHING WAS EXCELLENT. PRICES WERE REASONABLE AND EXCELLENT.

THE OWNER HAS A REALLY GOOD TAB ON HIS WORK CREW. I THOUGHT THE GUY WAS FRIENDLY AND HONEST. THEY DID A GOOD JOB, A CLEAN JOB, AND I HAVE NO COMPLAINTS WHATSOEVER! I WAS SURPRISED BECAUSE IT WAS KIND OF AN AWKWARD DAY (WINDY). I DIDN'T SEE ANY OVER-SPRAY (WHICH I WAS VERY PLEASED WITH). THEY COVERED ALL OF MY FURNITURE, AND EVERYTHING SEEMS REALLY GOOD AT THIS POINT. THE OWNER SAID THAT IF IT WASN'T, THEY WOULD COME OUT AND FIX ANYTHING THAT WAS NOT RIGHT. I'M JUST TICKLED!

I CALLED AND WAS PUT ON THE SCHEDULE IN LATE JUNE AND THE WORK STILL HAS NOT BEEN DONE. I HAVE CALLED SEVERAL TIMES ONLY TO HEAR THAT I AM ON THE SCHEDULE FOR THE NEXT WEEK, ONLY TO NEVER HEAR FROM THEM. I FINALLY CANCELED THE ORDER. HORRIBLE!

DECENT OVERALL EXPERIENCE, I HAD ASKED THAT THEY COME WHILE I WAS HERE, BUT THEY DID NOT. THEY DIDN'T OFFER THE FLEXIBILITY I REQUIRED, AND THEY WERE PRICED HIGHER, BUT SEEMED PROFESSIONAL.

RECEIVED DETAILED ESTIMATE OF WORK, PRODUCTS USED AND WARRANTY WITHIN 2 DAYS OF PHONE CALL. VERY NICE PEOPLE, ARRIVED WHEN SCHEDULED, CLEANED UP WORK AREA, AND FINAL INSPECTION FROM TOM (OWNER) TO MEET MY SATISFACTION. GREAT COMPANY. WOULD USE THEM AGAIN!!!

THEY WERE RESPONSIVE AND ON-TIME. THEY CAME BACK PROMPTLY AND RE-WORKED THE DECKS WHEN WE WERE NOT INITIALLY SATISFIED. THE QUALITY OF THE STAIN THEY USED WAS NOT AS GOOD AS THEIR LEVEL OF SERVICE.

EASY TO WORK WITH. COMMUNICATED WELL. HELPFUL. DID A GOOD JOB AND PRICE WAS REASONABLE.

GREAT WORK, ON TIME, AND VERY CAREFUL.

TOM AND DEBBIE ARE VERY EASY TO WORK WITH. I WOULD LIKE TO RECOMMEND THAT THEY PUT THE COMPANY PHONE NUMBER ON THE INVOICE. I HAVE HAD SEVERAL NEIGHBORS ASK FOR THEIR NUMBER, BUT THEY ARE NOT IN THE BOOK AND IT'S NOT ON THE INVOICE.

VERY PROFESSIONAL, BUT I WANTED TO HIRE ANOTHER COMPANY.