decks, fencing, deck cleaning, pressure washing, house painters
+ 3 more
All of the surface mold is gone and the stain really brought the deck back to life! Highly recommend, very personable.
Description of Work: Purchased a Big Deal for deck maintenance at my new home. Provider came out on 2 separate occasions to power wash and then stain my deck. Moved the furniture off the deck for me as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jeffrey C.
05/2016
5.0
decks, deck cleaning, pressure washing
+ 1 more
Purchased an Angies List special for deck powerwashing and sealing. Scheduling was easy and done very quickly. Powerwashing really renewed the look of the deck and both the washing and sealing were done to our satisfaction. Only issue, a very minor one, was that the powerwashing dirtied about two feet of an area outdoor rug on the adjacent patio. In hindsight, we should have rolled up the rug prior to powerwashing, but it would have been nice to have nice if Jason would have advised us to do so or if he would have taken appropriate action while doing the powerwash. Again, not a big deal.
Description of Work: Powerwashed and sealed deck.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Guadalupe A.
04/2016
5.0
decks
+ -1 more
Nice work. We were a little surprised with the fact that they did not put the furniture back on the deck after the work but we wrote back, got a prompt and professional response and willingness to help us out if needed. It would be nice if we knew this things upfront (a flyer post the job was completed, with some care instructions?).
Description of Work: Prepare deck for the season (wash, paint and stain)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Priscilla R.
02/2016
5.0
deck cleaning, pressure washing
+ 0 more
I bought the 199 special for deck staining. They charged extra because of the size of the deck. I chose a color, and they washed and sprayed the deck. They did an okay job--left a little under a bench not covered well and the old color came through, but for the most part I don't have any complaints.
Description of Work: washed and stained deck
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sandra W.
02/2016
4.0
decks, house painters
+ 0 more
He came out and told me what he was going to do. I put a can of paint out or a paint chip, anyway, he got the wrong color. We wanted a moss green and it turned out to be not the right color. I wasn't happy about that but it was guaranteed for two years. It held up very well. I don't know what kind of paint he used except it was the wrong color. I would use him again but I would want to make sure that he got the right color. Before that I had the deck done for two years in a row and it kept coming right off. This guy guaranteed it for two years and it has lasted. I was pretty impressed with that actually. It took awhile for him to get here and he cancelled a couple of times.
Description of Work: I used a Big Deal with Deck Pro.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$199
JANE P J.
01/2016
2.0
deck cleaning
+ -1 more
It look a great deal of prodding by me and your staff to get this job completed.
Description of Work: He stained my deck.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$247
Response from Deck Pro
I apologize but I'm not even sure if you have the right company. I have no idea what you were trying to say about prodding or whatever you are trying to say. All our work is scheduled and then completed on that schedule date. If you could email me that would be great because I really have no idea what you're talking about.
DEBRA A.
12/2015
3.0
deck cleaning
+ -1 more
My experience with them turned out okay. They were a little late because of the weather. I didn't get a bill from them at all but then they sent me a message that they were going to send my bill to a collections agency. They said they put something in my door.
Description of Work: I bought a Big Deal to get some deck maintenance done. They charged me more than the price of the Big Deal.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$400
Melanie P.
11/2015
1.0
deck cleaning
+ -1 more
I cannot comment here as the service was never performed.
Description of Work: The provider and I had communication issues. On two occasions, I requested that he call me to schedule and he did not do so. I have now requested a refund and have still not heard from him. I understand that things happen and would just like a refund.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$199
Response from Deck Pro
Customer bought big deal coupon in March. I contacted her to come out and take a look at it 2 times. It took her 5 months to finally get back with me. Then I told her I would come out on Tuesday of the following week and again it took her 7 weeks to get back with me. By now it was already end of October and my season was over. Also she didn't give me her phone number till last email on October 27th. So we did not have communication problems. The customer did. I tried tons of times to get ahold of her. Then she was upset I couldn't do her deck. Really?? Anyway that is what happened, not what the customer states.
Dale L.
11/2015
5.0
deck cleaning, pressure washing
+ 0 more
It went wonderful. I won't have to have it done again for several years!!!
Description of Work: cleaned and sealed my deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
Tim S.
11/2015
4.0
decks, deck cleaning, pressure washing
+ 1 more
It was fine. I had a little bit of trouble getting them to come out. They did a good job.
Description of Work: They did deck restoration and pressure washing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$199
Stephen L.
11/2015
4.0
deck cleaning
+ -1 more
This was a big deal purchase and it turned out great. I have only used them once. They honored the $199 big deal price. They were done quick and it looks good. They did it all while I was at work. They did it when they said they would do it.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
ELLEN & IAN S.
11/2015
1.0
decks
+ -1 more
The work the company does is fine. They do not have great communication or follow up skills. When the work is being done it is fine, but when something comes up questioning their work they are no where to be found.
Description of Work: We hired this company to power wash and stain the deck and we got a 3 year guarantee for the work. We have used this business for at least 12 years. They have always been reliable.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$650
Response from Deck Pro
Customer has already left an F a month ago because she was upset that her dad has black mildew on it from all the rain we had and the shade. Her deck never gets to dry out and we already handled this but she did not like the outcome through Angie's list. So now she decides to leave me another f. The stain and deck looks good it just has mildew on it from being in the shade and never drying out. We always stand behind our work. This is all a lie. I already cleaned it last year for her for free as she doesn't mention this at all. The mildew is just on top of the stain and just needs to be cleaned off. I offered to clean it for a small fee but that wasn't good enough. The mildew is not under warrenty as that is Mother Nature. It's like trying to take a new car back because it's dirty and wanting them to clean it for free. It makes no sense. I notified Angie's list about this so I will see what happenes. Again read all the other reviews we stand behind our work.
MARIA T.
10/2015
5.0
deck cleaning, pressure washing, house painters
+ 1 more
Work was done in a timely and professional manner.
Description of Work: Deck Pro power washed and stained our deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Ann K.
10/2015
2.0
deck cleaning, house painters
+ 0 more
Booked with Angies to have him re stain my deck while I was on vacation. I was getting my house ready to put on the market. When I came back from vacation, nothing was done. I contacted the deck pro to find out what happened, and was told he left a note to explain that the deck was painted instead of stained, and he couldn't do paint. He would arrange with angies list to refund. Well, the deck was stained with Behr deck stain from Home Depot, still had the empty can. He did not tell Angies to refund, I had to work it out with Angies, and it was a hassle because it was past the time period where Angies can easily reverse the charge. It was eventually refunded, but it was a huge pain, and the deck "pro" should know the difference between paint and stain.
Description of Work: Nothing, except take my money
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$199
Response from Deck Pro
Behr product is a water base stain with thick pigment in it and is a water base. It is pretty much a solid stain so know exactly what I'm talking about. I've been doing this for 17 years and the products which I use are oil base and will not cover over behr products. 2nd you where on vacation and I had no way to get ahold of you and tell you that I contacted Angie's list and they need to talk to you for a refund. I did not try to take your money as you state as I do not get any money until the job is complete which it wasn't. You just waited to long to contact them and the coupon expired but from what you said you got your money back so I never tried to keep your money. I would appreciate you know exactly what your talking about before you leave a review as you are not giving all of the information and only half the story. Thank you
natalie M.
10/2015
5.0
deck cleaning, pressure washing
+ 0 more
I love what Jason did to our deck. We had let our deck go unstained for several years and it showed.
Description of Work: Jason powerwashed and stained my deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Steven B.
10/2015
1.0
deck cleaning
+ -1 more
My husband scheduled an appt. to assess and give an estimate on restoring our deck. He showed up for the appt. and never got back with us to give the estimate after multiple emails/phone calls. Ending up using another company.
Description of Work: came to assess restoration of our deck
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Deck Pro
This is a lie. I came out and looked at deck. Customer already power washed the deck and left a lot of lines in the wood due to improper power washing. I couldnt fix it as it has been power washed to hard and almost ruined the wood. I left 2 emails stating this. Customer also had another estimate from another company so told in email to go ahead with them if they think they could fix the bad wood.
Carolyn W.
10/2015
5.0
deck cleaning
+ -1 more
They were very responsive and professional
Description of Work: Stained deck
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
LORI P.
10/2015
5.0
deck cleaning
+ -1 more
I purchased a Big Deal from the provider. Everything went very well. The communication from the provider was excellent and the work itself was very well done. My deck looks 100+% better!
Description of Work: Cleaned and stained the deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$770
Linda H.
09/2015
5.0
decks, deck cleaning, pressure washing
+ 1 more
initially deck looked really good but the stain along the raw side of the deck began to flake off. I would have contacted Deck pro to fix but my grandson got white primer on my deck so I had him stain over his spots and the places where the stain had flaked off. Now I have "oily" spots but they are not really the direct fault of Deck Pro
Description of Work: Power washed and stained wooden deck.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Nina O.
09/2015
5.0
deck cleaning, pressure washing
+ 0 more
The guys that came out were so friendly! They didn't mess around and had the job done in no time. No mess!
Description of Work: Power washed deck and stained.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$278
Donald F.
09/2015
5.0
decks, deck cleaning, pressure washing
+ 1 more
Fantastic. Jason with Deck Pro was extremely accommodating and professional by text/phone. Both workers on the job were friendly, fast, and well-qualified. Great quality and service plus low cost equals one happy customer. Thanks!
Description of Work: Pressure washed and stain our deck. Also replaced three boards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$296
Paul J S.
09/2015
4.0
deck cleaning, pressure washing, house painters
+ 1 more
They took our grill and deck table off the deck (difficult for us to do), but never talked to us about replacing them after the job was done. I understand it needed to dry after they were finished painting, but as they had taken those things off the deck, I would have expected them to check with us about getting them back on the deck.
Description of Work: Cleaned and repainted deck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Deck Pro
Sorry but it is not our responsibility to remove your furniture or replace it. We will normally remove any furniture if it is there so you don't have to mess with it, but normally I don't want to be responsible of anything gets broken in the process. Sorry again I hope you understand
Melanie H.
09/2015
5.0
deck cleaning, pressure washing
+ 0 more
We had purchased an Angie's List Deal for $200 for 200 square feet of Power Wash and Stain. We thought our deck wasn't much over the 200 square feet. But when the company came out to inspect our deck, the price ended up being a total of $500. So we weren't sure we wanted to pay that much extra. But we decided to go ahead and have it done. They came when they said they would. We had to delay the stain for a couple of days because of rain. But they let me know about the delay and came again when they said they would. They did a great job and we're very pleased with how our deck looks. It turned out great!
Description of Work: The provider power washed and re-stained our deck
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Sean H.
09/2015
5.0
deck cleaning, house painters
+ 0 more
Service technicians came by and gave us an estimate soon after purchasing the coupon from Angie's List. There were some repairs that needed to be done as well, so the cost was a little higher to account for that, which was fine (I expected it anyway.) Unfortunately, there were a lot of delays. I understand that the weather was rough for any exterior painting/staining work early this summer, I just wish I had gotten more notice from the service provider. Well, not MORE notice, more punctual notice because I had taken time off to be present during the service (as well as get some other stuff done at the same time) but the last delay was too close to the service date for me to change my time off. All in all, the service was good! The color change went well and I don't see any of the old brick red peaking through. They filled in some holes (small like from old nails/screws) that were bothering me as well. If we decide, later, to have the "stairs" (there's ONE step...hard to call them "stairs") fixed so they feel more natural in the future, we'll definitely give them a call!
Description of Work: Sand and refinish the deck, minor repairs done
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$375
donald H.
09/2015
4.0
decks, deck cleaning
+ 0 more
They requested more because of the size of the deck. I guess I'm pleased at this point. I used them two years ago and not through Angie's List. They're okay. They were a little bit later than they said they would be. They were a little slow.
Description of Work: They came out and re-treated my deck. They did some small repair. They re-bolted some boards down which was not a big deal and they had to stain it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Deck Maintenance,
Pressure Washing,
Exterior Painting,
Fencing
FAQ
Deck Pro is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Deck Pro accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Deck Pro offers free project estimates.
No, Deck Pro does not offer eco-friendly accreditations.
Yes, Deck Pro offers a 10% senior discount.
No, Deck Pro does not offer emergency services.
Yes, Deck Pro offers warranties.
Deck Pro offers the following services: Deck & wood restoration, concrete cleaning & sealing, brick & vinyl, cleaning & sealing of trex's. Soft washing exterior of homes, removing mold and mildew. Deck powerwashing and sealing/staining