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Beck's Auto Center
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Becks Auto Center is an automotive repair shop serving local Lafayette residents for over 40 years. We provide our customers the best automotive experience by having a friendly staff, with quick and accurate service as well as written estimates before any vehicle repair work performed. If needed we will try and offer different repair solutions to help with all budgets. Many Purdue University students, faculty and alumni have crossed the mighty Wabash to have it done right the first time. So if you are in need Complete Automotive Repair Facility, Beck's Auto Center is your place.
Business highlights
53 years of experience
Services we offer
Alignments. Brake Repairs. Belts & Hoses. Charging & Starting Systems. Drive Train & Drive Line. Electrical & Engine Repair. Scheduled Maintenance. Fuel Systems. HVAC Controls. Lighting - Interior & Exterior. Mufflers & Exhaust Repairs. Oil Changes. Performance Exhaust Solutions. Steering & Suspension. Transmission Leaks. Preventive Maintenance. Tires. Window Operations.
Accepted Payment Methods
- CreditCard
Reviews
4.845 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 0% |
Showing 1-25 of 45 reviews
KATHY F.
Aug 2016
unknown
Carol B.
Mar 2016
unknown
Response from Beck's Auto Center
"[Member Name Removed], Thank you for your continued loyalty to our establishment. Any and all feedback is all ways appreciated to help our team grow. Thanks Again, Robert Hancock"
William G.
Nov 2015
unknown
Response from Beck's Auto Center
"[Member name removed] Thank you for the review. If you have any concerns please don't hesitate to call Thanks Robert Hancock"
Nathan P.
Nov 2015
I have used this service before for my muffler and exhaust system repairs and have been happy. The flex pipe replacement went fine, and I am happy with that part.
However, I let this provider replace my rear struts, and the struts do not appear to be the correct struts for my car. Now the car slopes down towards the front, and my headlights point toward the ground. I complained that this should not be the case, and I was told that to correct the situation, I would need to replace my front struts. Never had this problem before, and I have been having my cars repaired for over 40 years with a number of strut replacements over that time.
After the replacement, I experienced a loud banging noise when I drove over a small bump. I returned to Becks, and they replaced bushings. When I complained about the headlights pointing towards the ground, I returned the car to the shop, and they said they would adjust the headlights. These were original equipment headlights and had never before been adjusted. They still could not get the headlights adjusted to the proper position, and the mechanic broke one of the adjusters. I subsequently replaced the headlight assemblies myself, and have adjusted the headlights to point to the proper location.
Conclusion: I have good experiences with exhaust system repairs by Beck--Not so good experience with mechanical repairs.
However, I let this provider replace my rear struts, and the struts do not appear to be the correct struts for my car. Now the car slopes down towards the front, and my headlights point toward the ground. I complained that this should not be the case, and I was told that to correct the situation, I would need to replace my front struts. Never had this problem before, and I have been having my cars repaired for over 40 years with a number of strut replacements over that time.
After the replacement, I experienced a loud banging noise when I drove over a small bump. I returned to Becks, and they replaced bushings. When I complained about the headlights pointing towards the ground, I returned the car to the shop, and they said they would adjust the headlights. These were original equipment headlights and had never before been adjusted. They still could not get the headlights adjusted to the proper position, and the mechanic broke one of the adjusters. I subsequently replaced the headlight assemblies myself, and have adjusted the headlights to point to the proper location.
Conclusion: I have good experiences with exhaust system repairs by Beck--Not so good experience with mechanical repairs.
Response from Beck's Auto Center
"[Member Name Removed], I was wondering if you have any additional feedback after we have talked on phone or after we replaced the front struts etc.. I called after the last repairs we preformed, but did not hear from you or see any additional comments written here on Angie's List. If you have any additional questions or concerns please don't hesitate to call. Thanks Robert Hancock Public note->>> I contacted this customer within an hour of writing review to resolve any and all concerns."
Jolie R.
Oct 2015
unknown
Response from Beck's Auto Center
"Thank you for taking time to review your last visit. Team Becks"
Thomas S.
Oct 2015
unknown
Response from Beck's Auto Center
"[Member name removed] Thank you for taking time to review you last visit with us. If you have any concerns please don't hesitate to call. Thanks Rob Hancock"
Carol B.
Sep 2015
unknown
Response from Beck's Auto Center
"[Member Name Removed], Thank you once again for talking time to review your last visit. If you have any concerns please let us know. Thanks Robert Hancock"
Francis M.
Jun 2015
unknown
Response from Beck's Auto Center
"[Member name removed] Thank you for taking time to review your last visit. Sorry for the slow response to your review. Hope all is well and if you need anything please don't hesitate to call Robert Hancock"
Carol B.
Jun 2015
.
Response from Beck's Auto Center
"Thanks Once Again"
Tracy G.
Mar 2015
unknown
Response from Beck's Auto Center
"(member name removed), Thank you for taking the time and grading our service. If you have any questions and or concern please contact me. Thanks again. Robert M Hancock p.s I will share with staff on next weeks meeting."
Vicki C.
Mar 2015
unknown
Response from Beck's Auto Center
"[removed member name], Thank you for taking time and reviewing your last visit. We always appreciate feedback. If you have any concerns don't hesitate to call or stop by. Thanks Again, Robert Hancock"
Alexander W.
Jan 2015
Since the Infiniti dealer is in Indianapolis, I wanted to perform a factory-scheduled maintenance check in town, and gave Beck's a try (not having been very pleased with Mike Raisor imports). The job was done in less than an hour and the serviceman even went to get me at a nearby Subway's to let me know. He pointed out what needs to be replaced in the next 6-12 months, without soliciting further services. However, when asked if they could perform replacement tasks, they followed up within hours (by e-mail) with a complete quote. The only (minor) drawback is that their waiting room is rather noisy, although it equipped with the minimum (small desks, free wi-fi, and a Keurig coffeemaker). But I really like their responsiveness, and will probably go back to them for further work.
Response from Beck's Auto Center
"[name removed], Thank you for taking the time and writing a review. I will share your feedback in our morning meeting. As far as the noise, we are currently remodeling office areas upstairs, as well as installing new equipment. So next time you come, those items should be complete. It was our pleasure servicing your vehicle, if you have any question or concerns please not hesitate to ask. Thanks Again, Robert Hancock, President"
Carole A.
Dec 2014
The car experienced a mysterious "won't start" problem, even after a new battery was installed. I suspected it related to a drenched interior of the vehicle that occurred after heavy rains on to the sunroof with a failed seal. Regardless of the cause, I had the car towed to Beck's for repair. They replaced a major fuse buried somewhere under the hood. Repair was quick, inexpensive and it worked. The car run's fine. Now, if they would just fix the leaking sunroof so I could retire the tarp!
Response from Beck's Auto Center
"[member name removed], Thank you for the feedback on your repair. I will make sure to let the staff know at our next meeting. In the meantime if you have any concerns and/or questions, don't hesitate to call. Thanks, Robert Hancock"
Teresa S.
Dec 2014
unknown
Response from Beck's Auto Center
"[member name removed], Thank you for taking the time and reviewing your last visit. If you have any concerns with our work please don't hesitate to call. Have a great day!! Ben"
Jenna S.
Dec 2014
Great service.
Response from Beck's Auto Center
"[removed members name], Thank you for taking time and reviewing your last visit. If you any concerns with our recent repairs or future concerns please let us know. Robert M Hancock"
Lisa D.
Nov 2014
Beck's assisted my college son at Purdue, West Lafayette, when his car wouldn't start. I spoke in person with the provider and made it clear that I wanted my son to handle the issue with them so that he could learn more about how this type of situation works--we did not want to act as parents "saving the day" for our son. They were respectful of that and dealt only with him from then on. My son, Kyle, told them to only fix the problem, not more. They respected that request. While they provided a list of items that needed attention, they only fixed the main issue due to my son's financial limitations. He was impressed that they responded very quickly to his needs and fixed the vehicle while he waited. We were so thankful as parents since we are 2 hours away and concerned for our son--they really listened to our son and got his vehicle running safely. Our son was able to afford the service and has had no issues since. Thank you! It's nice to know that they did not "take advantage of him" but honestly fixed the issue within a college student's budget. It's so hard being 2 hours away when your child needs help--so grateful they stepped in, and also that my son learned a lesson in automobile maintenance. Thanks, Beck's!
Response from Beck's Auto Center
"(removed member name), Thank you for taking the time and reviewing your last visit. It is always appreciated when we receive feedback. If he has any additional concerns during his stay, don't hesitate to call. Thanks Again, Rob Hancock"
Joe S.
Oct 2014
They are very good. They do a good job at a reasonable price, not the cheapest but reasonable and they get you in and out of there in a day. So you are only without your vehicle for a day and then they will tell you, you are going to need this work done a month or two from now. They do a maintenance check and they will tell you what should be done the next few months plus they give you coupons off their website. They are very professional.
Response from Beck's Auto Center
"[Member Name], Thank you for the feedback on your review. It was nice meeting you the other day. If you need any thing please don't hesitate to call, even if its just a question. Robert Hancock"
Carol B.
Oct 2014
I emailed the owner from the Contact Us on the website and explained the problem. He responded within 24 hrs. and offered a couple times that were open, which was within two workdays, so Beck's is very responsive on the front end of the transaction.
Caleb was my service advisor, and he came to me twice that morning to let me know what they discovered and how much it would cost. Once they replaced the brake pads, the mechanic drove the car and the brakes were still not functioning properly. Caleb returned and explained that they needed to replace the disc brake rotor and that it would take more time than the pads, what the cost would be. I approved the expense.
Caleb offered me a shuttle service home, but I chose to wait, thinking it would be about an hour. Ended up waiting the entire 3 hours, but I had reading to do. The waiting area is in front and was quiet, with the TV in the background.
I was very pleased with the service and work performed. We had always taken the car to the dealership before this, so when my husband and I became members of Angie's List, we looked up providers for auto repairs. We chose Beck's because I had met Rob at a business meeting, and because Beck's was highly rated by other Angie's List members.
We are very glad to have found a competent and customer-oriented auto repair co. The price for labor was $25 per hr., which we find competitive and so much better than Rohrman!
My only suggestion is that the receipt I received did not include the full description of the reason for replacement. Looks like a printer problem because the text is cut off in the middle of words.
Other than that minor issue, we will schedule another visit soon for an oil change and possibly a tune-up if it's due.
Caleb was my service advisor, and he came to me twice that morning to let me know what they discovered and how much it would cost. Once they replaced the brake pads, the mechanic drove the car and the brakes were still not functioning properly. Caleb returned and explained that they needed to replace the disc brake rotor and that it would take more time than the pads, what the cost would be. I approved the expense.
Caleb offered me a shuttle service home, but I chose to wait, thinking it would be about an hour. Ended up waiting the entire 3 hours, but I had reading to do. The waiting area is in front and was quiet, with the TV in the background.
I was very pleased with the service and work performed. We had always taken the car to the dealership before this, so when my husband and I became members of Angie's List, we looked up providers for auto repairs. We chose Beck's because I had met Rob at a business meeting, and because Beck's was highly rated by other Angie's List members.
We are very glad to have found a competent and customer-oriented auto repair co. The price for labor was $25 per hr., which we find competitive and so much better than Rohrman!
My only suggestion is that the receipt I received did not include the full description of the reason for replacement. Looks like a printer problem because the text is cut off in the middle of words.
Other than that minor issue, we will schedule another visit soon for an oil change and possibly a tune-up if it's due.
Response from Beck's Auto Center
"[Member name removed], Thank you for writing us a review. I will print out so Caleb can read your nice comments. If you have any concerns, please let us know. Thanks Again, Robert M Hancock"
Jeff K.
Sep 2014
I've been very happy with the service and the people are friendly too. They always give me a ride to work in the morning which is very helpful. They thoroughly go over the car every time and let me know if anything needs attention. There's never any pressure to do any work, they just want to let you know if there are any issues. Getting Becks Bucks in the mail afterwards is nice too. I'd highly recommend Beck's to anyone. They are honest, professional, and do quality work.
Jifeng W.
Apr 2014
This is by far the best pre-purchase inspection I have had. I wish I knew this place earlier.
They had the car inspected thoroughly and noted every details in the final report.
They had the car inspected thoroughly and noted every details in the final report.
Response from Beck's Auto Center
"[Removed members name], Thank you for taking time and writing a review. We appreciate the kind words and will read your review during our next meeting. Thank You, Robert M Hancock"
Jennifer R.
Sep 2013
I decided to try Beck for an oil change after becoming disillusioned with the quick service oil change places in town. The staff there did a good job at a good price and Beck Muffler is now my go-to oil change place. I recommend you make an appointment , however, or you may have to wait a good while. Fortunately, the waiting area has a TV, magazines, and free wi-fi. The staff is friendly and professional.
Yan Z.
Aug 2013
Our Audi A4 suddenly turned noisy over the weekend. We decided to give Beck's a try after doing research on Angie's List.
The shop is clean, and the staff is pleasant and professional. The car was fixed in about a half hour at a reasonable price. We are very happy with the result. This business is honest and does quality work
The shop is clean, and the staff is pleasant and professional. The car was fixed in about a half hour at a reasonable price. We are very happy with the result. This business is honest and does quality work
Response from Beck's Auto Center
"Thank you for taking the time and reviewing your service. Remember next time we do offer a shuttle service if it would make the repair procedure a little easier. Again thank you and I am glad our staff did an outstanding job, I pass this review onto them. Have a great day! Robert Hancock"
Lee S.
Jul 2013
They were tremendous. I can't think of anything they didn't do that wasn't top notch for us.
Response from Beck's Auto Center
"(deleted member name), Thank you for taking the time and writing such a nice review. We are just pleased that we were able to assist your daughter in that timely manner. It a busy day with everyone getting ready to travel for the extended Holiday weekend. I am always happy to have feedback. Have a great Holiday and be safe. The Boys at Becks."
ELINORE B.
May 2013
It went well. My son was on his way back to Purdue from Chicago when he noticed his brakes were grinding. I did not want him to drive the car any further than he had to (we have a good mechanic here in the Indianapolis area) so I paid an extra $10 for the Angie's List in the Lafayette area. Beck's had great comments and they reminded me of my mechanic here. They were also very close to Purdue so I will be keeping them in mind for the future since I have another son going there for 4 more years. He took the car in and he received the quote from the work and had the work done all in the same day. He said they were great to work with.
Response from Beck's Auto Center
"(deleted member name), I wanted to thank you for taking the time and writing such a nice review. We always appreciate any feedback our customer can give us. I will make sure to print out and share with my staff at our next meeting. Have a great day!! Robert M Hancock"
Justin D.
Mar 2013
Called them around 1:30pm and got an appt for 4:15pm to re-attach my exhaust piping and replace some hangers. Evaluation was complete by 4:30pm and work completed by 5:10pm. All connections were welded professionally and the exhaust sounds great! One of the best automotive experiences I've had.
Response from Beck's Auto Center
"(Member name removed), First and foremost thank you for the feedback. Automotive exhaust is our specialty. I am really glad to hear that we hit a home for you that day. Thanks again for the feedback. Robert M Hancock"
Licensing
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FAQ
Beck's Auto Center is currently rated 4.8 overall out of 5.
Beck's Auto Center accepts the following forms of payment: CreditCard
No, Beck's Auto Center does not offer free project estimates.
No, Beck's Auto Center does not offer eco-friendly accreditations.
No, Beck's Auto Center does not offer a senior discount.
No, Beck's Auto Center does not offer emergency services.
No, Beck's Auto Center does not offer warranties.