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Windows & Doors of Indiana LLC

Windows, Doors

About us

Mission Statement: We strive for the best pricing possible, but also provide the service and selection our customers expect when working with professionals. Over 100 years combined experience in the window and door business Jason Moore jmoore@windowsindiana.com Randy Hintz rhintz@windowsindiana.com Joe Stoffel jstoffel@windowsindiana.com Brook Wilkens bwilkens@windowsindiana.com Vic Matteson vmatteson@windowsindiana.com

Business highlights

14 years of trusted experience

Services we offer

Window & door repair & replacement, glass replacement, & new construction


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.6
responsiveness
4.5
punctuality
4.9
Showing 1-13 of 13 reviews

Ruth P.
04/2017
5.0
replacement windows
  + -1 more
They were able to look up a order I had placed years ago and match the new slider to the old one.
Description of Work: New sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Cole E.
05/2016
4.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$4,000

LINDA & DALE S.
01/2016
5.0
replacement windows
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marie L.
05/2014
5.0
replacement windows
  + -1 more
Brook, James and Chris are the crew I have been using for all my window needs for over 20 years now. It is very comforting to know this firm is still in business and representing outstanding knowledge of their window products, as well as outstanding window install and repair. They deliver as promised, with fair estimates and quality work. I would not trust this job to any other firm. They were able to diagnose the leak issues I had, order a new window the matched the others which were 20 years old, install the window as promised on time and finished the same day. Excellent job a usual.
Description of Work: replaced rotted 3 panel upper bedroom window, repaired wood rot and 2 other windows and replace seal on a window. Repaired a bent and damaged screen for dining room window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ke-Hau C.
08/2013
5.0
replacement windows
  + -1 more
He is on time, friendly, and checked the window. Found one small part not working. He went back and tried to find the small parts. Even he can't find it, he still call me and tell me politely. I will use them again if I need help with windows. Thank you , Brook. Grace
Description of Work: Brook is so nice come to check my tenant's window.

Rating CategoryRating out of 5
professionalism
5.0


DEBORAH G.
06/2013
5.0
replacement windows
  + -1 more
Found Windows & Doors of Indiana through the manufacturer's website. Contacted them to inquire about repairing the patio door footbolt. They were very responsive. Returned my initial telephone call promptly, and scheduled a time to come out and assess the situation. Brook contacted us within a day to two with an estimate. We gave him the approval to proceed with ordering the parts, and were advised they would call us when the parts came in to schedule a time to come out and make the repairs. They were out the following week to replace the footbolt. Everything went fine. Based on this experience we would consider using the company in the future.
Description of Work: Replaced (Windsor Next Dimension Patio Door) footbolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

NANCY D.
05/2013
5.0
replacement windows
  + -1 more
They were prompt on giving me an estimate. They came out and replaced screens that had been damaged by hail. They did a good job coming right when they said they would, and doing exactly what they said they would. One screen that I didn't need to have replaced was dented at the bottom, and he volunteered to fix that and replace it with a new one.
Description of Work: Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265.25

EMILY F.
03/2013
1.0
replacement windows
  + -1 more
See above.
Description of Work: Horrible company overall. I wouldn't recommend them to my worst enemy.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$500

Response from Windows & Doors of Indiana LLC
[member name removed] purchased her current residence from it's original owner approximately mid-year 2010. At that time, various window material was supplied by Jeld-Wen Windows & Doors. At the time the windows were purchased, the warranty for the original purchaser was not transferrable to any subsequent owner. This material was supplied as a no charge warranty transaction, covered under the terms of the warranty to the original purchaser. In January, 2012 [member name removed] contacted Windows & Doors of Indiana regarding some additional work at her house. Windows & Doors presented [member name removed] a detailed proposal which included pricing, which she agreed to. Material was ordered, and the work was done as outlined in the proposal, and [member name removed] paid the full amount according to the proposal. Windows & Doors also was invoiced by Jeld-Wen for the material, and of course the invoice was paid. [member name removed]expressed no dissatisfaction with the quality of the work performed. On December 6, 2012 - 11 months after the work was done - we received a voicemail from [member name removed], which stated: Windows & Doors willfully committed fraud by charging her for material that was supplied to Windows & Doors under warranty at no charge from Jeld-Wen, and that "further steps" would be taken if she was not granted a full refund. We immediately contacted [member name removed], explaining, as we did in January 2012, that the original purchaser warranty was not transferrable. We supplied to [member name removed] a copy of the invoice to Windows & Doors from Jeld-Wen for the material, In addition, we supplied a copy of the cancelled check to Jeld-Wen as proof of payment. These are unusual steps for a business to take, but for any business that provides service, reputation is EVERYTHING. There was no response from [member name removed] after we provided the invoice and proof of payment.

Norman & Nancy M.
03/2013
5.0
replacement windows
  + -1 more
NA
Description of Work: NA

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy B.
07/2012
5.0
replacement windows
  + -1 more
The installer was on time, clean and professional. He worked 1/2 day to remove the old windows and to install the new ones. He was very clean while installing, and very friendly.
Description of Work: Installed 29 replacement windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Michael W.
06/2012
5.0
replacement windows
  + -1 more
1.The estimate and time frame with ordering the new window. 2. called to schedule within 3 weeks. 3. Installation and cleanup was exceptional of cleaned all debris.
Description of Work: A large "4" panel window had to be replace because of water damage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael Q.
05/2012
5.0
replacement windows
  + -1 more
On time, great job, no problem.
Description of Work: Replaced two windows as the seal had fated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Anne & Mark B.
05/2012
5.0
replacement windows
  + -1 more
They did a detailed assessment of windows to determine extent of rot damage. Gave us an estimate. Completed work as scheduled and cleaned up well afterwards.
Description of Work: Replaced 12 windows, sashes, replaced one large window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    8802 Bash St Ste C, Indianapolis, IN 46256

    http://windowsindiana.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors

    FAQ

    Windows & Doors of Indiana LLC is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Windows & Doors of Indiana LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Windows & Doors of Indiana LLC does not offer free project estimates.
    No, Windows & Doors of Indiana LLC does not offer eco-friendly accreditations.
    No, Windows & Doors of Indiana LLC does not offer a senior discount.
    No, Windows & Doors of Indiana LLC does not offer emergency services.
    No, Windows & Doors of Indiana LLC does not offer warranties.
    Windows & Doors of Indiana LLC offers the following services: Window & door repair & replacement, glass replacement, & new construction

    Contact information

    8802 Bash St Ste C, Indianapolis, IN 46256

    http://windowsindiana.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM